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To those complaining about no work because of the lost account...

Posted By: Baffled on 2006-04-07
In Reply to: DSG work has dried up! - mtlady

I wasn't aware that an account was lost because I wasn't on that account. However, instead of complaining about not enough work because an account was lost, you should be thanking DSG for not just up canning your butts! They could have just gotten rid of the ones on that account, but sounds like to me they tried to move you to other accounts in order to keep you on at the company. I guess if you look at it that way, they don't sound so bad, huh? Everyone is always so quick to look for the bad and bash a company and don't think about the other side of things. I'm sure it wasn't their wish to lose that account, but it sounds like to me they are trying to look out for their MTs.


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Have you tried to go with the account they lost.
:
that account was lost too nm
nm
account lost was....

I started in September as QA2 on TOA, which is the account they lost.  All the files were being done overseas, or at least most of them.  There was only 2 of us QAing all of these and there was always a backlog of 1500+.  The other QA then got fired and there was only me until they hired a few more.  Then was told all work was coming back to US, so they overhired.  TOA is a big account and there was also another service doing them.  More and more, the doctors were going to the other service.  We were all let go on 1/30.


 


If you are waiting for 1099 from them, I talked to them yesterday and they said the payroll company screwed up and they were getting them today and would send them out today. 


How would we know that they lost a huge account? sm
They never communicate with their MTs. 
They lost big account. Go to Webmedx with
xx
Somebody must have lost a BIG Account. Feel sorry for MTs (sM)
that might be effected by this.
Anyone know why OSi (GA) lost big account today? (nm)
nm
My experience........they lost the account...sm
this has happened to me so much in the 16 years I have been doing this, when something like what you described happens to me, my first thought IS that the account has gone some place else.
They lost a huge account in Alabama
to work it.  It was probably one of their biggest accounts and they didn't keep it long.  Beware.
Not much left to sell since they lost big account.nm
nm
Anyone with half a brain knows why they lost the account.
I know why, but I don't understand why.  It is like they did it on purpose.  Why not just sell-out to start with, why let it get to the point that it did and have their name smeared everywhere (let me say justly so).   I know there are still MTs who don't know all the details and I myself probably don't know all of them, but I know lots of details and they aren't pretty.  
The account was not lost. It was fired, if that is what you do to accounts that you do not want. s
I have been there for 4 years. They have not lost any accounts but have gotten rid of 3 accounts. One of them was definitely the one you are talking about as it is the only one I ever saw with such blatant cherry picking by hospital staff. They were not even hospital staff; they were hospital employees that were let go and went in to work as ICs.

I have been a lead and stepped down recently due to family obligations.

They continue to grow steadiily and the changes over the years have all been positive. They truly do value their employees and stand strong on no offshore, which is important to me.

I would give them a call if you do not like where you went. Several have found that the grass is not greener and came back. A few were not taken back, but I find them to be fair.

I do not think that the company is perfect (i.e. no downtime pay) but I usually have plenty of work, get paid on time and like the people I encounter. I get asked to work extra, but that should stop now that there are more MTs on my main account.

They do not overstaff; I am very grateful for that.
I lost an account for taking a few days off
and I told them about it way in advance. Came back to find out I was not needed on the account any longer and they took their time finding me another account to work on. So, like previous poster said, what does it matter the reason....they will either keep you or they won't. Be prepared either way.
Not one account lost in over 3 years. You're wrong. sm
They just chose not to bid on one that went to voice recognition but have had 100% renewal on contracts.
Which is the reason my company lost a major account.

The quality of the work was so poor they didn't renew the contract.   


My company lost the account I had worked on for 5 years. Webmedx got the
account so I followed it.   I have interviewed with about a dozen companies the last year and out of all of them the only ones I considered were Keystrokes and Webmedx. 
I don't work for KS, but if this many MTs are complaining...

There HAS to be SOMETHING to what they say, and like another poster stated, deleting the posts from this forum does not delete it from our memories, and someone will be back on here complaining about the same or new things as long as they are not being heard by the company.  If it bothers KS's Management team so much, then maybe they should listen to their MTs and treat them with the respect that they deserve.  KS wouldn't be anywhere without its MTs, so why not try and make them happy.  I am so glad we have a forum like this to share our good/bad experiences.  You know the MTSOs can't stand it because they cannot take complete advantage of us, which is what most of the companies I have worked for tried to do to their MTs---as long as they are making their money off the sweat of our backs.  It seems like KS can dish out the misery but can't take it when people start talking about it...just my opinion.  Keep talking and sharing experiences, good and bad.  Maybe this forum and others will force them to do right by us, especially regarding compensation.  We have to work together and try to make the MT profession better. 


KEEP DOING WHAT YOU DO NO MATTER WHO DOESN'T LIKE IT!!!   


Is this the same MDI that everyone was complaining about no/low work
x
With so many complaining of having no work
A little extra work for you might mean a very short paycheck to the person who is scheduled to work those hours - ever think of that when you were awarding yourself extra work?
I WASN'T THE ONE COMPLAINING ABOUT NO WORK - sm
Maybe YOU need to read the posts you're responding to.  I never said 1 word about low/no work, mention a company, etc.  NEITHER DO I MAKE OMELETS - YOU HAVE THE WRONG POSTER!!      
Out of all of you that are complaining about no work, how many work extra

It all evens out.  I, for one, am happy when there's no work so I can slack off a little, and it has never lasted for very long.  Maybe the VPN is down at the hospital or something.


There is lost of work at MDI-FL....
Call the office and ask for another account. There are three starting tomorrow. I just got an e-mail about one with a system called Intrascript.


if you go to work for them you have lost your mind (IC or otherwise)
they are absolutely the worst company in the history of companies. You're better off at McDonalds.
Sure, have lost patience, never lost sense of acting
x
Shouldn't you get to work? They need you typing, b'cuz they have lost all
xxx
TransTech has lost work somehow, somewhere . . . or outsourcing/offshoring it !

How could Transtech mgmt be so noncaring of their MT's who provide their paychecks for them???  Yet, they care NOT of the MT's get a paycheck or NOT.


Soon to be gone from TT.  Not what it was cracked up to be from the beginning. 


TransTech has lost work somehow, somewhere . . . or outsourcing/offshoring it !

How could Transtech mgmt be so noncaring of their MT's who provide their paychecks for them???  Yet, they care NOT of the MT's get a paycheck or NOT.


Soon to be gone from TT.  Not what it was cracked up to be from the beginning. 


Mgmt and those leads/sups who are STEALING our work should add money to the piecework MT's paychecks every pay period that we make less.  Oh, boy, you are really good mgmt at TT !!!


The sweet talk from most of your mgmt-type people wore out VERY QUICKLY.  What is left from TT for the MT's -- NOTHING but low and no work. 


Mgmt, SHARE YOUR PAYCHECKS/GAINS/BONUSES with us lowly *per your opinion of us in reality*  MT's who type our fingers off so that you can GET ALL THAT MONEY for YOURSELVES !


I also lost hospital job and have tons of clinic work
Hospitals can afford the software, clinics cannot....  It will be a long time before any of these clinics can afford the software especially when the health insurance providers refuse to reimburse for services rendered like they should...  When I say clinic, I mean private practice....
No, I wouldn't go back. I lost too much money there ALWAYS running out of work (sm)
There were days at MQ I would type 2 reports during my shift, and I had a LOT of accounts in my pool!  A friend of mine who started at the same time I did with MQ is still there and she is always out of work. I just can't take the chance. 
TransTech has no work; that is why; lost accounts; overhired significantly BAD nm

Does TT care?  No, they get their big paychecks no matter if the MT's do or not.


QT lost jobs lost dreams
webmedx is hiring but they may already have enough people, I got a job there last week.  No matter what kind of bull you are hearing from management or otherwise is a lie.  The account is gone, please look for new jobs
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


I guess this explains part of the reason we keep running out of work. My office lost a lot of huge
accounts in the past year.
My account has lots of work..ask for another account/nm
**
Maybe is it for a particular account. I work M-F. You are required to work one weekend an month.
a
I used to work there and know people who still do...they have no work on clinic account but if you
are acute care or have experience in acute care you will be fine...
Everyone Is Complaining
even their TOP producers are losing lines now. They are going to lose a LOT of really good people with this new platform they are using. It's bad enough having to deal with the inconsiderate management they have there, but a job is a job and the money was okay. Now, we have to deal with a lousy platform, line counts cut by a third, and being the ginnie pigs. I'm just tired of it all.
Complaining that there is complaining? LOL!
nm
not complaining, asking
Every day I give basically the same blanks filled in. The dictators are easy and clear. I repeat myself constantly. Do you really think I should quit being an MT because someone doesn't pat attention to the mounds of feedback that I give? I do give extensive feedback. It sounds like you are complaining about your QA person and want to take it out on me.
And you will be the first one here complaining when you
braggarts are also the biggest complainers and also the first one to quit when their bubbles pop.
Are you complaining already?
Do you think she would have told you that it took that length of time if it did not?
Complaining
I think you should stop complaining... how many people do you know that make $20.00 an hour? Hmmm? I would be pleased as sh_t if I made $20.00 an hour for sitting here in my jammies making that kind of money. Everyday, I struggle to meet my lousy 1000 lines a day and for some reason, even after the 25 years I've done this, I can't seem to do it because I feel the company I work for is skimming money off the top. So, you see, I'm making approximately $9.25 an hour. You're making more than twice what I do. If you are looking to make a fortune in this business, you have to be the business owner and I'd never, ever, ever in this lifetime, do that again. Get a grip and be grateful.
why are you complaining?
I'm sure you'll get paid, it'll just be LATE, but it looks like you normally wouldn't mind if your check is late as long as you get paid--unless it X-Mas, of course.
How many of you that were complaining
about not getting anything from your company this year for Christmas actually did receive something now that the time has come and gone?
How many of you that were complaining
about not getting anything from your company this year for Christmas actually did receive something now that the time has come and gone?
well I'm not complaining
Cause it is VR at 9.5 CPL. I'll take that anyday.
i am not b#))^)#g and complaining sm
about not making enough money either. You are the one that thinks you are worth so much. Do you give your job that kind of quality? If you do, you don't deserve to be in the business, much less gripe and complain about 21 buck an hour.
Yup, Busy. I'm not complaining, but...! NM
x
Then get a new job and quit complaining
Had you not been shouting, might have had more sympathy for you.
i don't understand what you are complaining about.
In this competition-driven market, some hospitals give their overflow work to the MTSO, some give all their work to us. You can inquire about what kind of accounts they offer when you apply for these at-home jobs. YOU have a choice of where you work!! If you don't want to work all the holidays, find a job that does not require it. Try counting your blessings -- i am sure many would love to have your situation, or would even just love to have a job!!
Who's complaining about schedule?
Some people just like to get ugly I guess. I am not complaining about my schedule, which is very flexible I might add. The company is so great they have let me change my own schedule twice. I would just like some PTO.