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Serving Over 20,000 US Medical Transcriptionists

Trained, but didn't like software

Posted By: Tried but didn't buy on 2006-01-15
In Reply to: TransTech info please - Lee

The staff was very nice, seemed organized in getting equipment out.  Was not disclosed full details of shift.  You must be on 8 hours, you are logged the whole time. It took the better part of a day to be set up.  The next day it took an entire morning to be trained.  The trainer did not seem well versed with the software, constantly put on hold to take other calls.  Constantly said will call back in 5 minutes and it would be 2 hours.  Not paid for demographics that take a lot of time and software was very cumbersone and to me not production friendly.  Positives were employee status and the benefits were average.  Was told top pay for acute care is 9 cents 65 character line.  I decided it was not for me, but someone else may like the software and adhering to a strict schedule.  Everyone was friendly.




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Why didn't you stay? Because of the software problem? nm
x
Was offered 8-1/4 cpl for experience. They use MT World software. Didn't take the job. nm
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UST used to have software that didn't allow expanders of any kind, inc. AutoCorrect. Ask if you
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I had sound quality and software probs with them and didn't stay, either. nm
s
In 2005, it was posted you had to buy their software and they didn't pay for spaces. Haven't s
s
Already trained, not by me
Reports were corrected numerous times and sent back.
Have you been trained yet?
They only spent an hour training me on the Dictaphone platform and no training at all on the account notes. They emailed them to me and told me to type away. There is no limit to the amount you can type either. I am a high producer and had to send them all to QA. Transtech is a friendly place to work but I was not impressed with the lack of training. It is definitely for people who must work on their own. I think I got paid for 8 or 10 hours training pay and that was it.
The way I was trained as an MT
First of all, I have to say that Long-Time MTs attitude stinks.

That said, I did not attend a formal training program, but was mentored to become an MT. I was taught that I should know whether a drug is brand or generic and, thus, whether or not it should be capitalized. In addition, I should know correct dosages and what the drugs are used to treat!

With all due respect, I think that if you have to continuously look up the same things over and over, you should find a better system. I was also taught that to have to do so is a waste of time, and we all know that time is money, especially in this business.
Why not get trained on it then you will get a mix
/
Yes they can. If you have to be trained
for your job, i.e., maybe new procedures, software, etc., yes they can if you want to continue to work for them. Even as an IC, you have to meet their requirements to work there.
If the VR program has been trained and you are
little manual transcribing (and you are an experienced MT to start with), you could expect to be at about 2000 to 2500 lines a day in just a couple of months. At 3.75 cpl, that is $75 $93.75 a day.

If you do manual transcription on a good platform and can average 1500 lines a day at 9 cpl, you would earn $135 a day.

You would need to factor in if they pay for headers, footers, spaces and if everything you are getting is VR reports from the more difficult dictators with a lot of editing that would be needed AND how often they run out of work. Sten-Tel has a reputation of giving their MEs the harder dictators and running out of work often, although your mileage may vary.
I'm only trained on 1 account. nm

I actually prefer to be trained
this way rather than getting stuck on the phone endless hours. Would you mind emailing me the name of the company?
When I trained/worked for Medware,
more than 2 hours because the trainer like to gab and not necessarily keep on track with the training. So, no guarantee that you will be finished.
If there are backup accts then everyone should be trained on them
If there is no work and no backup account then there is a huge problem. Please clarify the above. Have you asked for a backup? As for working at Sears, Im sure if business was slow you would have to stick around but they would pay you for your time.
trained 2-3 days after contact....sm

I work there now.  My training was 2-3 days later.  I live in California, they are in Maryland, I did not have a long distance bill .  They call you and you have your training watching them teach you on thier computer, the training is short.


I have been there 3 years and only do rad. I was trained well and love my job. sm
The only complaint I have is that 2 accounts I was on went to Powerscribe. I was put on different accounts because I do not like to edit VR, so there was really not a problem. I get a lot of work and love my lead!
MT for many, many years, hired, trained
And you think x is trying to be superior?

I have a question. If what you say is true, that people on here ask legitimate questions and there are no dumb questions, only people too dumb and proud to ask questions, that does not also responses as well? Why is it that x has been relegated to the bottom of the heap of humanity for expressing hers?

SHE'S the one with the attitude? Puh-leeze, go stand stand in front of a mirror and deliver that diatribe to your audience of one.
I trained the voice recog at a company
Was running perfect for a while and then it all went to heck in a handbag. Took more time to transcribe an ASR then for me to retype the entire report especially since all my docs were macro'd. I believe they tried it overseas left the filter on and it got all messed up and I think they will continue until this particular company has all editors and will be making appx 7.50 an hour, that is what an ex-supervisor from there told me. Needless to say I moved on.
Have done QA and trained folks and will tell you, not all experience is industry standard
x
Who did your training? When I worked there, I was trained from someone in India, very hard to
understand what he was saying. Communication is less than ideal as there seems to a language barrier and comprehensive. I used to think NO was a universal language but to them it just means keep asking until the other person is so frustrated they are ready to reach in through the phone lines or IM and tear out your vocal cords LOL. Joking aside. Awful experience. I worked too hard, made too little and the HR person was the worst EVER.. real airhead.
I'm being trained for QA, and the guy taking me through the training acts like it's rocket sci
I think he's making it out to be harder than it really is. Glad to hear so many actually find it easy.
they have on their site Internationally and Domestic trained MT-s. Don't work for them! Outsour
.
I was told by several actual Indiam MTs that they were trained by watching ER episodes and typing SM
as the show was aired. They were rated on their speed, not accuracy! He said that when he did start working, the actual reports were to be edited in the US, so accuracy did not matter. I found this shocking, although the best line rate there at the time was 2-3 cpl. His accounts that he was assigned in India were for many US VA hospitals He has since come to the US and works online for a major company, last time I spoke with him, he was getting 11 cpl. He must have been trained with one of the more complicated episodes of ER...LOL BTW, I did tell him that he should be an entertainment industry MT, he would probably make more money...
I didn't say I didn't care, I just don't understand
why the sudden outrage over HL offshoring.  
She didn't say they didn't offshore at all s/m
What she did say is that if the work needs to be done here, it stays here (paraphrased a bit, I think).

That is not lying and saying that they don't offshore work, as was stated by another poster above, but saying that if the client wants the work to stay in the US, they will keep it here. Sheesh.
do you have any certain software...sm


to do your own line count on, or is there some way to do it w/o any special software? I'd like to check mine out!


What software were you using? nm

x


Just that there software is
xx
Software
Anyone know what software All Type uses?
Yes, you use their software that
incorporates your version of Word into, so you have all your auto correct, etc.
It's VR software.

I hated it at first but I've gotten used to it and hate typing the old way now.


software
Thanks.  Is extext the same as dictaphone extext?.  I will be working with a company shortly that uses dictaphone extext and someone had e-mailed me stating you can also use ShortHand if you like with dictaphone extext.  Could you please give me some information on where I can find ShortHand since it is something it sounds like I could use.  Thank you so much.  I would appreciate it!
Software
Chartnet at SPI/Cymed is the best platform I have ever worked on. I worked on ExText for many years before and Chartnet is more efficient. I think SPI bought the rights to it (not 100% on this) so I don't think any other companies have it.
what software
platform do they use? 
Everyone will have to use the same software?
I hope it is Editscript. It is the easiest to work on. At least the of ones I have used.
Do not pay for software
They are making the profit. I doubt very much that you are a principal or stockholder in the company. That being the case, why should you bear the financial burden. Again, don't enable this kind of bad behavior. There are plenty of honest and decent companies out there. This does not sound like it is one of them.
They have a software
and you have to use that software so it takes a lot of time. For every report you have to open up that software, search for the MT, search for other stuff and type the corrections in that form instead of on the report itself. That stuff gets sent to the MT. You get credit for only 15 lines for blanks no matter how many blanks there are.

The only time you get credit for the whole report is if you do a full listen and they are on full QA. Major ripoff.
No, just the software.
Email me if you want more info.

Software?
Perhaps they are getting ready to change software, platform, or make some changes with their programs. 
What is the best expansion software to use
I may be taking a position with them and need to know which program works.
Their software is downloadable
from the EmDat website.  They tell you that you need to pay for it and you should run fast.  I have heard that they are not wonderful or even remotely close to wonderful.
Escription software
Looking for companies that use this voice recognition software.  I think it's great and would love to find more work using that platform.  Thanks for any info!
Question about software...
I start for Medware later this week.  I am a rehire and before worked on Merit, but this time am working on the Dictaphone software.  Is this the same software that MQ used at one time?  For those who are employees now I would love to hear from you, please feel free to email me.  I am hoping I made the righ decision to go back, but I think I have.  I am just wondering what the difference is in the two platforms and if you get your line counts okay.  Thanks.
They have their own proprietary software...
very similar to MS Word. Easy to use. Disregard the person's post about 8.5 cpl for 1400 lpd - should get facts from the recruiter about pay and benefits. If you want to ask any more questions, I would be happy to e-mail you.
They use DOS-based software sm
Medtype and Medrite. Nothing done in Word. All DOS-even email. Use PC anywhere for file transfer over phone line. 6 cents per line to start. QA 98-100 is very difficult to get and maintain. They supply equipment.
Not at all. I have 3 different types of software and
all three use a wave pedal. Two of them use USB and the other a 15-pin, and there is no conflict in the programming of each one.
software is SLOOOOOOOOOW
They are a nice bunch of people and the benefits were good, but I could rarely make their line count requirement because their
trouble with software

I am still having trouble with the ExText software.  I know TT is doing their best to get everything smoothed out...but I am concerned because it really slows me down and is very frustrating...I just get all geared up and ready to have at it...but the software gives me nothing but problems.  It cuts me off after I complete a report and then I have to sign back on to get dictation.  Sometimes the system does not recognize my foot pedal, and I have to crawl under my desk undo the USB connection and reconnect, then it will work.  All in all this is very frustrating.  Also I find some of the doctors are difficult to understand...I think they are speaking too close or too far away from their microphone, etc.  I know my line counts thus far are not good at all.  I like the company...they are all very, very nice to work with, especially QA.  I have been on the account about 3 weeks now...I sure hope it improves soon.


Thanks for your input.


Best radiology software
RisLogic
emts-software
I just recently started working for EMTS in January of this year.  Yes, I made the jump from MQ.  Anyway, it is simply a pleasure to work for this outfit.  They treat their transcriptionists with dignity and really appreciate their skills.  They are very patient and very informative as well as are always building you up through the probation phase.  It was hard going from DQS to Softweb but with diligence and hard work, I am now making much more in income than I was before.  I think the reason it was difficult for me was it is using MS-word and there was so much that I did not know about it but have learned so much in such a short amount of time and would never go back.  They will have to carry me out kicking and screaming, truly a great bunch of people to work with.