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Serving Over 20,000 US Medical Transcriptionists

Transcend is responsible for this.

Posted By: You are right on 2009-09-16
In Reply to: MDI, less work? good dictators disappearing? - me

That company has some of the worst managers in this business. They do not care about anything but themselves and think if they just slam the accounts with a lot of MLS to keep them current that is called good management. Some of the good managers take the time to balance out the work so everyone has enough but the lazy ones do not care whether or not we can keep our benefits or pay our bills. But you can't do a thing about it, these are the big boss's pets. You can do what I did - find a second company to work for so you do not rely on them for all your income.


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As an IC you are responsible
for all of your taxes, including the employer match portion to social security. As an SE, taxes are taken out and the employer pays their portion of SS. SE is like being an employee without any benefits.
WE are responsible
Nobody is responsible for how we invest our 401K's but US! If you have a 401K and can't tolerate investment risk, don't put your 401K money in the stock market, put it in a fixed investment. The investment company has nothing to do with how we choose to allocate our 401K investments. If you have a 401K and don't understand how it works, learn! This is vital to your personal financial survival!
I am only responsible for me
If others are so against what the companies are doing, then they need to do something as far as turning them in, etc. I hear a lot of complaining on this board but to tell you the truth, I do not think it is going anywhere with actions.
YOU and YOU alone are responsible for
letting people take advantage of you. Who else is to blame? People sit here talking about not being able to go out of the home, sitting waiting on work. Do you think the MTSOs do not read here. I know they do because 1 day I got an email from 1 replying to a posting I made. As long as you allow someone to make a door mat out of you, it will continue. I know exactly what I am saying. I would make suggestion but it might be construed as being ignorant.
ICs are responsible for taxes... sm

and insurance and all withholdings (1099 status).  A statutory employee has FICA withheld and usually Social Security (W2 status).  Both have to turn in schedules to their companies, but ICs have a little more flexibility.  Also, ICs supply their own equipment.  Statutories have the option of company supplied (with a rental fee taken from their check, which is waived a lot of times for high production) or use their own equipment.  No bennies for either.  An IC just usually needs to meet client turnaround times and can stop and start a lot more than a statutory or full employee status person does. 


Not sure if company responsible
for this way of counting or not. They don't pay for headers that you have to look up info for which takes time. I would say about a 30% reduction in line count per report disappears. Where it is going? Right back in their pockets I suppose. Im definitely looking elsewhere
Are you responsible for your own taxes?
Do you have benefits?  How fast do you type?
Ultimately, doc is responsible.... sm
Ultimately, it comes down to the responsibility of the physician. I used to have physicians that would put things on the reports like, dictated, but not read. and they would think that got them off the hook, but ultimately, it is their responsibility to review the report for accuracy.
MTSO and client responsible here.
As a former transcription manager I can tell you without even thinking about it that ExText does what it is programmed to do. Your MTSO signs a contract with their clients and all of these things are negotiated. Remember that the new ethics takes the consideration out of whether or not the MT can make a living. It is,however, all about cutting the cost of transcription and I would say it is about time MTs made it their business to be informed about how they are paid and then not rushing to work for companies that do not respect their talents. Why validate people who have no respect for what you do to help their business each day.
You are so right, I stand chastised, we are responsible!
nm
reflect how responsible you are in other things.
x
Don't jump to conclusions about Wbx being responsible here - sm
you never know what is true in advertising. I'd be questioning the integrity of the J&J recruiters, rather than Webmedx!
who is made responsible for the mistakes
that slip through into a patient's report?

Do you think that all transcribed or VR reports are 100% error free?

This is no reason to stop the ongoing change to EMR.

Same thing.
I would always hope that a responsible intelligent MT...
typed my medical records. However, why should an MT be the ONLY ONE to take the perpetual pay cuts and the increased reponsibilities that should belong to in-house employees...you know those people who get raises and good benefits...such as researching demographics, CCs, etc.

This business is really different than when I got into it almost 10 years ago. I really, really feel for the people who have been in it for longer and have few options for a career change.

Ideally, yes, every member of the team, from those running MTSOs to those in hospital administration, would have patient care uppermost in their minds...but you know without it being said it is all dollars and cents to them.
MTs are just collateral damage, and professional people should not have to take a pay cut for trying to be more professional than the other people on the TEAM.

I shudder at some of the reports that I see, too, but I cannot lay a guilt trip at the feet of MTs trying to make a living when the deck keeps perpetually getting stacked against them.

The last job I went into was exactly this way...if you have a foot pedal and knew speech recognition, you got the job because speech was new to them. Their tech support was also the human resources person, chief salesperson, and CEO, so when my footpedal did not work, I had to figure it out. My QA trial was 3 reports and then off. The office manager sent me the account specifics - updated in 2007, but I had no supervisor. I could e-mail her with questions, do not call please, and she would try to find an answer and e-mail me back. There is no weekend and evening coverage for anything...call Dictaphone if you absolutely cannot work. Otherwise, five blanks is acceptable to send to the client.

To me, these are the people who should be told to buck up, not the MTs. How can you possibly expect to have a quality MT if that is all the time and information you give them? Inferior MTs are being created by the industry and accepted by hospitals so they can pinch a penny.

To ask MTs to switch professions if they cannot cut it is ridiculous, because they will just be replaced by MTs who know less than they do or more work sent overseas because there truly aren't enough American MTs to do the work.


I agree with the OP ... the MT or editor is responsible.

As an employee, the MTSO is responsible.
It is their responsibility to make sure their employees are performing to standards. As a good MT, you try to do the best you can with each and every report, but the responsibility ultimately rests on the MTSO.
No, just someone who is not an accountant. Responsible for 200+ employees, ICs in several states. No
nm
They take out for FICA. You are responsible for state and fed taxes. nm

Lawsuits? YOU are responsible for final product, sm
VR doesn't claim to put out a perfect product and never will.
No, the MTSO is responsible for the final product,
and when they give you a garbage platform and force you to fly through reports to make minimum wage, it's too easy to make mistakes. They know this & don't care, and THEY are responsible for the product they are selling. If your brand new Toyota explodes, you don't sue the assembly guy, you sue Toyota... so bwahaha to the MTSO.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Transcend
I just got an email from an MT who loves Transcend. She told me she gets 15,000 lines per pay period as she gets a lot of VR (voice recognition)reports.

She gets around 8 cents a line for a report she has to transcribe "from scratch," but if she gets a VR report, she only gets 5.5 cents a line.

However, she says even with the 5.5/line, she makes 15,000 lines a pay period as the VR reports are very quick and easy to do. She did not mention anything overall about Transcend; just that she really likes her job and the lines she's able to get each day. I am looking for an MT job, but it's really hard as you have no idea what you will end up with even if you do get hired.

You might get terrible dictation, no VR reports, templates, etc. Or some of them require you to have your own equipment which I would prefer to use their equipment.

Does anyone know who is hiring?
Enough about Transcend.
I know, let's pick on another company for S&G's!
x-transcend
Webmedx and Amphion.
transcend
The forum at transcend is full of people angry and complaining bitterly about the new platform and the horrible sound quality. Someone said she had worked on an account for 10 years and now cannot understand the people she has always transcribed. And as for getting ahead, there are a select group of people who are taken care of at Transcend and newbies are part of that, they get raises because they get the easiest work picked out for them. You wont see them with foreign doctors or short reports or the same crappy work day after long day. If it is so wonderful why did a person that left another large company to be a supervisor only stay about 4 weeks and she is already gone??? Probably because once she was in her position, she had morals and could not believe the unfairness with which work is "doled out" and saved and while others never get a break. there is not one thing fair about assigning work and there never will be!!! This is a voice recognition company that has no regard for people as human beings.
transcend
how can anyone think that a company that is going to voice recognition and cutting pay in half, from 8 cents to 5.5 to edit, how can that be good for transcriptionists anywhere. this is all about them making a profit off of your back. For years transcriptionists have been underpaid, 6 cents, 7 cents, while owners of services make 25 cents or more a line and never share it. voice recognition just puts more in their pockets!!! It is just a new way to rip us off. Transcriptionists are the modern day factory workers, sweat shop laborers with no voice, no union, and we just keep taking it and they take our jobs away from us with voice recognition or cut our pay in half to have a job. If you call that fair, they you are in the right position. Nothing in our society goes backwards in price - except the pay of the transcriptionist!!!
transcend/mdi
I was just hired by them, starting training today. However, I'm only doing radiology-hope that is better. Anyone else out there with an opinion???
Transcend

Hi,


I hope you enjoy your training.  It is kinda rough the first day.  I don't know much about the radiology accounts at Transcend, but I do know that the people are very nice.  I had 2 weeks of a slow period, which was frustrating.  However, this happens at all companies from time to time.  Especially in the summer.  I know this because I have worked at other companies and have had the same slow time.  At Transcend, I never had to ask for another account, a secondary, one was offerred to me and I started right away on it.  I have a very good line count and make good money. 


I may have to take on other accounts in the future, I don't know.  If I do, then I will.  Transcend is not the only company that this happens at.  It is all in how you look at it also.  The more you can do, the more valuable you are to your company.  This will only benefit you.  Of course it is not ideal, but sometimes unavoidable.  Yes, it does slow you down but this is just at first.  You eventually become accustomed to your secondary, or whatever number account that it is for you, just like you did on your primary when first starting at Transcend.  I have found in my experience that the less flexible I am, the more limited I am.  In this line of work, that is not good. 


You will also hear about Transcend using VR.  I am getting ready to train on that.  I hear horror stories about the whole thing and I am sure that it is everything that everyone says it is.  But the thing is, a lot of companies are going to be using it.  Maybe not all of them, but a lot.  It is a step towards the future and we have to learn to accept that.  I am not worried about doing it.  If I have to work longer hours for a while to get used to it and get my $$ back where it was, then so be it.  I believe that this too will be something that an MT can get used to and become good at, just like having multiple accounts. 


All I know is, at Transcend, I have always been paid on time, paid well, never had a check bounce, and I have not ever been lied to or mislead.  This is my experience and my opinion.  Good luck to you!


transcend/mdi
I was hired for Fri-Mon. Was told they have little coverage at that time. Not true???
MDI/Transcend
Wre they the same company or 2 different companies?  They are being lumped together a lot in posts.
MDI/Transcend
MDI was bought out by Transcend, but they work as a separate entity. It's like Time Warner and AOL.
Transcend/MDI
All the posts are too far down.  I can't keep up with all the drama way down there, so I thought we could bring it up here where it's easier to find! 
Which one MDI or Transcend?
nm
MDI/TRANSCEND
And if MDI/Transcend do become one company, I'm out the door....Transcend was a horrible place to work, and I would hate to see that happen to MDI. While it's not the perfect place, it beats Transcend all to he@@...
TRANSCEND
I do not work for Transcend, but have done my research!.  Has anyone stopped to look up info on Transcend?  Note that all upper management is comprised of men, and their salaries are all over $200K a year and then there's one AM who's salary is $200+K a year plus something like $10K bonuses every quarter, yeah, and they aren't making any money!  And here we all sit typing our fingers to the bone, barely ekking out a living while some CEO of a company, who by the way is not an MT, and has never transcribed, literally forgets that we are the back bone of his company, while upper management collects their 6 figure incomes, and forgets to recognize that without US he would have no 6 figure income!  Gee, how many lines is 200K????? It's all pubic information!  The good side is offshore!
Okay first it was MDI-FL, Transcend, MQ, SS
and now KS! The post below me is starting it now with Spheris. What is up with all of this? We all know that each and every company has their issues. We get it already. People are bashed on here if they say something good about a company, because they must be management, or if they say something bad, because they must be disgruntled. We all will not have the same experiences. Different strokes for different folks! I have worked for 4 of the companies listed above and have had a different experience with all of them. A few I would not go back to at all and 1 I have; however, just because Joe Blow had a better experience than I did doesn't mean I get on here to bash that person and INSIST they must be lying about their experience.

Can we all just agree to disagree on certain issues?
Transcend

To the questions about 20,000 lines per pay period, I noticed that the poster(s) are not saying whether that is post escription lines or preescription lines.  Beyond Text, or the other platforms that Transcend has.  In order to answer, these questions have to be more specific as to what platform someone is working on.


I get 20,000 lines per pay period, however, that's after they do the conversion rate on my account and take 20% of those total lines. Standard = transcribed.  Edited = VR lines.  And that puts me in the incentive.  The incentive Transcend has it the BEST in the business, and it is attainable. And they pay a shift diff for both weekend days, which I work to get the shif diff.


There's lots of questions of what to do when work is low, well work is not always low, and you have to go with the flow and work as hard as you can and  keep your butt in the chair, and not do dishes, laundry, clean, watch TV, play with the kids, visit with your husband, boyfriend, significant other, or any other activity that takes away from truly being productive.  Then when work is slow, there is less headache of worrying about whether to get your lines or not.  And NO I am not one of those people who works "off the clock" that only hurts all MTs in the long run.  I work my 8 hours, no more no less on the days I am scheduled.  However, if I missed some hours because of running out of work or slow work, I will get prior approval BEFORE I come on to make up the time, or wait until late when no one wants to work, which is usually between 6p and 9p.  Always with prior approval!


What I do is email my supervisor and ask her if it is alright to adjust my hours to accommodate the the flow of work.  There is also a tool on the internet with Transcend to see when everyone's schedule and to be fair what I do is work when there is very little coverage, or hours when there is a break in coverage, that ensures that there is work, but you have to be flexible.  I have found that many of the MTs that work and complain about not getting their lines want banking hours, and this is not a 9-5 job, M-F.  I work BOTH weekend days and ALWAYS have plenty of work.  In the few months that I have been with Transcend work was slow on one weekend day, otherwise I can manage to get usually about 3000 lines per day on the weekends, now that's VR and transcribed lines combined, and NO I am not typing 3000 lines, but remember there's a conversion formula.  I usually work a split shift on the weekends, there's work in there in the a.m. and then I start up in the afternoon (when NO ONE is around) on the weekends, and I have plenty of lines on the weekend evenings. That's how you get your lines, you work the hours no one wants. 


And a comment to the posters down further on the board.  Everyone is correct about speaking up.  So few people do that, and chose to fly "under the radar" because of fear of "making waves."  Well, there are those of us who make the waves, and do not fly under the radar, and we are the people that help make it better for those who want to sit back and put negative posts on these boards, but do nothing to make it better.  It's like the people who complain about who we put in office, but they do not VOTE!  If you do not vote, you have no say in what happens.  That one vote could make a difference, and the same with MT.  We need to be more unified as MTs and then the nationals might sit up and listen.  We need to refuse to transcribe, edit, etc., all these horrible dictators for the ridiculous rate of money they offer, if we all got together and stuck together and had ONE VOICE, we WOULD MAKE  a DIFFERENCE!  I have been very successful in this business for almost 30 years, and have been in management in 2 soon to be 3 companies, and the only way I got where I am is to SPEAK UP and get noticed!  Otherwise, you are just another stereotyped warm body in stretch pants with a cigarette hanging out your mouth and a beehive hairdo to these companies.  (Nothing wrong with stretch pants, beehive hairdos nor cigarettes either, if that is your choice, to each his own) but that is how most nationals see transcriptionists, and that is just not so. 


Do not let anyone tell you that it is a "privilege" to work at home.  It is not a privilege, it is the only arena for us to work in because almost all transcription is done in the virtual office.  So it is no longer a privilege and I will correct anyone who makes that statement.  If you do not work at home, you most likely cannot be an MT.


Most of us are well educated, intelligent women, who love our families, who love what we do, and enjoy transcription.  But we can't make any changes if people do not "vote."


I am management, but not at Transcend.


 


Transcend
Transcend does not pay 10 cpl anymore.
Transcend

Just curious.


Does Transcend have a "honeymoon" period or bait and switch like some other larger companies I've heard of and do they overstaff accounts with MTs?  And, if you know, do they cherry-pick like some others I've heard of?  TIA.


RE: Transcend
No to all of the above.
same transcend
I just saw 2 posts on there just from looking today about how they loved beyond text.  They did have some static on a few jobs and didnt like that but did like the platform other than that.   Some people do like it, some don't.  Good luck to you. 
transcend job
Was just offered a job with Transcend a 8 cpl...after reading all the negatives about this company and seeing all the positions they are looking to fill, I'm really starting to think I should look for another company??
Maybe PT for Transcend

since work is so low and go ahead and start with Amphion, see if you like it better, and then maybe make the switch.  If I were you, I wouldnt put all my eggs in one basket in this business.  Or maybe PT with Amphion to see if you like it first.  But I definitely would not rely on Transcend for my bread and butter since they have shown just how much they think of their MTs lately with the pitiful new platform, low work volumes but continual hiring of MTs, etc., etc.


I agree-get out while you can!!!


Transcend.....sm

I see that some people have made negative posts on this board about Transcend.  I've been with the company for a long time and have been using the editing platform for several months now.  At first I was concerned about what it would really do/not do; however, I've learned to love it and now am glad that I've made the change to editing reports (as well as transcribing some that aren't on editing yet).  


Transcend announced last week that they're providing a word Expander program to those moving to the editing program free of charge, and it's a great program that would retail for $100.  


Therefore I encourage anyone reading posts about this company to remember that there are plenty of us happy on this new format.  I know because I've talked with many peers on it who have been on it as long as I have and we all have the same sentiments. 


Well you should go to Transcend if you like $8/hr...nm
nm
Transcend - sm
If you searched the archives and STILL accepted a job wiht them, I'm amazed that you ask if they have work. The archives are full of posts about NO work at this company. Be prepared to babysit your PC waiting for work because they run out constantly.
About Transcend
I left after many years for lack of work, but apparently a lot of the new hires are getting plenty, so I can't tell you in all honesty that you won't have enough work. There seem to be plenty of people who are happy enough there for the moment.