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Used to work there. Terrible experience. They may have changed their ways, tho

Posted By: nm on 2008-08-20
In Reply to: MED-TECH RESOURCES- Does anyone have any information? - Curious

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Maybe she changed her ways
Well, she wasn't like that before. She was very rude towards my situation and could care less about my husband being in surgery.
Have they changed their awful platform? Posts from last year said it was terrible! nm
s
I had a terrible experience with them as well.
They were very unprofessional, IM'd me to death.  They did not give me the work that was promised and said I needed to get an account caught-up for them before I would gain the work promised.  Seek employment elsewhere.  By the way, they sent me the most trifling C-phone that was all broken and had dog hair infested keys.  I was afraid to use it for fear of getting a disease.  JMO.
Terrible experience (sm)
I went to TRSI and have nothing to show for it. They claim to hire their grads which is on their web site now but they don't, and their company was sold to someone else so how can they hire anyone. Their idea of helping you find a job is handing you a paper of companies who don't want to you to contact them! They don't help you in the course--no responses to emails, constant staff changes. I went to Medline School after this mess and am doing very well, learning a lot more, and their school is affiliated with a company that hires their grads, so I would say to research your schools carefully and make sure they can offer you help when you graduate. Laura.
I had a terrible experience with them with bait and switch.
nm
I HAD A TERRIBLE EXPERIENCE THERE, AND I THINK PEOPLE DESERVE TO HEAR ABOUT IT...

IT WAS GREAT WHEN I FIRST STARTED, THAT MUCH I WILL ADMIT.  I WAS PLEASANTLY SUPRISED AT THEIR WILLINGNESS TO HELP, THEIR KINDNESS, AND THEIR AVAILABILITY TO THE MT'S.  BUT AS MANAGMENT CHANGED, SO DID ALL OF THE WONDERFUL THINGS THAT MADE DSG SO PERSONAL. 


I LEFT ON MY OWN TERMS.  I WAS NOT FIRED... I AM NOT A MAD IC OR EMPLOYEE THAT WAS TERMINATED.  I WAS SICK OF BEING TREATED LIKE CRAP ALL OF THE TIME.  AND I STILL TALK TO MANY FRIENDS THAT I HAVE MADE THERE AT DSG, AND THEY WILL ALL SAY THE SAME THING... DSG HAS BECOME A VERY IMPERSONABLE PLACE TO WORK, AND IS A PLACE WHERE YOU HAVE TO FIGHT FOR YOUR WORK.  WE WERE NEVER ENCOURAGED TO HELP EACH OTHER AND WERE OFTEN GREETED WITH RUDE COMMENTS FROM THE MANAGEMENT WHEN TRYING TO DO SO.  


I DO NOT HAVE TO KEEP QUIET ABOUT MY OPINION OF DSG OR THEIR UNPROFESSIONALISM.  IT IS A FREE COUNTRY.  


THANKS FOR YOUR BLESSINGS, THEY ARE NOT NEEDED.  I AM EXTREMELY HAPPY WHERE I AM NOW.  NO NEED TO FIGHT FOR WORK, AND MAKING MUCH MORE INCOME.  SO YOU CAN HAVE DSG... FOR ME IT WAS A STEPPING STONE ON THE WAY TO A REAL JOB... 


Anyone with RECENT experience w/ Zylomed? I understand they have changed ... sm
upper management a couple of times and am wondering how it is to work there now . Thanks!
Another terrible day, just no work. nm
nm
Terrible place to work.
I agree with the poster about the platform being terrible. Tech support is almost nonexistent, and after training, expect to be out on your own. They will tell you exactly what you want to hear and then do exactly what they want, never to your advantage. I was there for 3 months, quit and it took them 2 months to process my paperwork. During that time, I would still get emails asking me to work extra or emails about account specific updates, etc.... I'd work at Dairy Queen before I'd go back there... but hey, that's must my 2 cents.
Great people to work for, but I had to leave due to lack of work. Hopefully that has changed. SM
Most of us who do not live in California had to go IC. When I was there, they did not have statutory status, although they told me they did when they hired me. Their pay for VR is VERY low, not a living wage. Many of the folks in the office are ex-YOG and great to work for/with. Good luck.
Terrible to work for, bad communication, rude
nm
Look at previous posts here. It's said to be a terrible place to work! nm
s
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.

They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
work when you want? unless that changed....sm
the owner is a really, really crude person....not nice at all, the threatening emails are CRAZY..how can they dictate a shift when you are ICs? I worked there for a quite a while and let me tell you, 1 year ago, that working when you want is NOT TRUE!
I agree. This past year has been terrible with MQ. Never enough work, crappy dictators, no pay for

weekends and holidays anymore etc etc I guess with all their legal woes we are paying for it and then have to have few blanks and 98% QA on dictators I have never even heard of. A joke to be sure and no matter how good the new pay plan is or they allow everyone a window to work then everyone will be working all hours to get lines for incentive which they probably never will. MQ is losing a lot of MTs and I expect that will continue. They seem to just keep pushing and pushing and it almost seems like they want people to leave so it really makes you wonder what is going on here. They really just dont care.


They changed buildings so maybe the phone number also changed...
They are still going strong...
Well sounds like nothing has changed. I work there now and it is exactly as you say.
Not sure how long I will stay.  I wonder what kind of turnover they have with the lack of work, poor sound, etc.  You would think they would get sick and tired of training new people.  Their accounts arent what I would call easy accounts to learn.  I guess it works for them or they would change their ways.  With all the complaining these hospitals they have do about things you would think they would try to keep good MTs.  I have never worked for a place with so much complaining about crazy stuff as they people do.  
I work there and things apparently have changed since you were there.
Not all the people you named are still there nor is the dental plan Delta. It is Guardian. Insurance is excellent.

Now, they hire employees and not ICs. They do that for a reason. They can better schedule and meet TATs that way. I think employee status warrants meeting your hours, but what I do know is that they do allow some flexibility and if you need it, all you need to do is say it as long as it is not 12-hr flexibility. If you have to run out and get the kids, tell them.

This company is a good company. The people are quite nice. Their QA staff is good. They do follow the BOS to a tee.

It's a personal choice, but if someone did not at least check them out, I think they are missing out. They are very good. Best QA staff I have ever worked with.
This is most certainly true. The work ethic has changed
And it is an old fashioned thing to stay, rather than throw away a long-term relationship or seek one out. Looking for something new and better rather than building seniority seems to be the ideal these days. I am not saying not to leave if something is wrong. Any intelligent person would do so. But to want longevity in a particular company that seems to be a thing of the past, not only in this business, but in many. Times change and people change. For me, bird in hand worth 2 in bush. :)
My how things have changed. I am now drowning in work from
the new clients, I guess, and they are bringing on two more this week.  Hip, hip, hooray!  Might even get a bonus!!!
Unless things have changed drastically, they are NOT nice to work for.
You will get calls at all hours to work, mostly because no one has enough sense to realize that there is a big time difference between the east coast where they are and the west coast where I am. I routinely got calls from Rose between 4 and 5 a.m. to see why I was not working when my schedule was for 7 a.m. pacific time. The accounts were awful. And the recruiter is just that - do not believe all the praise and glory she heaps out. She may be sweet but don't fall for her line of bs.
you are right, a terrible, terrible thing it is.sm
but I won't complain too much after having made over 50,000 last year.
Here, here. Exactly my experience also, even down to the 10 year work experience. nm
:+
other ways
If your husband works or you have another employee job just have them withold additional money and you don't have to do a thing except at the end of the year file a Schedule C and it might give you more deductions. 
There are ways of ...
getting over on the MT when it comes to line counting methods. Most companies I have worked for in the past have some sort of wacky formula you go by - divide by this number then multiply by that number -- only they know if they are getting over and I don't think anyone would ever admit to that.
pay both ways?
nm
you can take it 2 ways:

1) your test was so great that they knew they couldn't afford you.


2) THEY gave YOU the wrong test.


Either way - you're too good for them. Keep your chin up - you'll find the right third job. Hope everything works out with your house.


I have seen it both ways, can do, can't do sm
I work for TT (um duh) and there I got my lines from the very first day. I am up around 1700 lines a day right now.

I don't have many normals, actually. I do have a wonderful Expander and glossary that I know like the back of my hand. I worked for a couple of other companies last year. One I could make 1500 lines a day, if they had the work and I could go to 1800 if they did. The other place...OMG and it didn't matter how fast I was or how many hours I worked, I never got more than 1200 and it just kept going down the longer I worked there and I think they were shorting lines or something funky because it was not coming out right.

I can tell you, I don't like Emdat Inscribe, Bayscribe, amongst others for platforms because it is just impossible to get up any speed with them. I had an easy time in Extext, MTWorld and MedRite getting my lines and getting up to speed FAST and I mean in a matter of days to a couple of weeks. I have been an MT forever and that helped, but I still can't make any $$ in Bayscribe, so it isn't me...the darn platform stinks!

It sounds like they are not dealing fairly with you on some level and hard to say where.
It goes 2 ways. (sm)

If all these so-called accusations are really true, why didn't the COMPANY let her go a long time ago?  Any one of those reasons you cited would have been grounds for dismissal on the spot.  Why would they keep such a disruptive employee on board for so long, especially paying her the rate she was getting?


There is a post below that makes a lot of sense.  It asks why the 'best wishes' email was sent to the correct address and not to the address of the original resignation letter. One of those things that makes you go hmmmmm.  I wonder what their legal department will have to say about that.  IMO, even if the original poster had done all those things, the way the company went about letting her go is cause for a lawsuit because too many things don't add up and it sounds a lot like illegal dismissal rather than a resignation.


One of two ways...
Either they knew who was posting based on identifying information, which makes me think (yes, my thoughts, not claiming it as fact) that the person posting really did have 'inside information,' or they received the IP address from this site, either by court order or simply by requesting/threatening.
There are a couple of ways....
You can either use Alt+tab and that will switch you toggle you between programs or you can just keep a notebook and write down the acc#. I thought this was going to really hurt my production but after you get use to doing it, it doesn't really seem to be a big deal at all. Good luck!
so, they WOULD have found ways....or....
you say they would have....does that mean they did, and if they did find ways to cheat, how so? You say you worked in the office and say they would have found ways, and it would take us a while to figure it out, but you don't say they actually did find ways to cheat, so which is it? Your statement is vague and you need to elaborate.
Yes, a couple of ways (sm)
The reason you are being told that is because ExText (WordClient) must be installed in the C directory. There are a couple of ways around this. You can have your computer set up to dual boot or you can set up a virtual machine on your computer. As long as it thinks it is C it will allow a second install (or more) on one computer.
Actually this works both ways. If she wants
to take off that is fine - and she needs to realize they may not want to send work either - like poster below said - it is common courtesy - and OP probably has it under control
Are there any ways to find out if SM

company one works for is up for sale?  I'm not trying to start rumors, I just would like to know, are there any signs? Slash in payroll, for instance?  Is there anywhere to look on net?


 


Just a little ways down the page is a not so
good post about them. 
If you are being told 2 different ways to
do things, then send them to your supervisor and ask them which is correct. Make sure you send examples.
In a couple different ways
DISCLAIMER: To avoid enduring what Gourdpainter is going through, let me qualify that this is my own recollection of the events as they unfolded along with my own opinion as to the reasoning for and the implications of said event.

Keep in mind that this all came after staff dismissals and pay reductions a step above us on the MT hierarchy, and after a couple of weeks spent reassuring the MTs that pay cuts were just a vile, nasty rumor. Until it happened in a 2-step manner (and they were the only ones that saw this 2-step as a dance move all the way to the bank).

First, they reassessed the tiers that a particular tiers that accounts fell into and many were decreased at least one level. If your primary were in a particular tier, you lost 0.005 cpl for each tier it dropped (regardless of what tier your secondary was in or how often you typed the secondary more than the primary).

In addition, all pay was 'equilibrated to reflect a global economy', and the pay cuts there ranged about 10%.

So if you had the misfortune to be an account that had been reassessed down 2 levels, you were also equilibrated down a bit more.

Note that this is straight typing. I somehow had managed to avoid VR, so I don't know how that pay scale was impacted. I do know, however, that after wending its way through the system, the stuff that I was getting was nearly impossible to type. At the place I have now landed, even new to the account and platform, I was doing 200 lph; I was lucky if I could even make 125/hour.
Works both ways

And people should be able to respond. The trouble by this board is that if you aren't willing to bash your company or your profession, if you try to interject another point of view, you are not welcome here.
God works in mysterious ways -- sm
I was offered a job at OSi last year and accepted then something made me change my mind and go with TT instead.  And am I ever glad I did given these new revelations.  Seems like the bigger the MTSO the more trouble they get themselves into. 
Good gravy, it can't be it both ways (sm)
Either money's going to the store or the store's making all the money and I've seen both versions of it.

It just amazes me the nasty crap people talk when they're safely anonymous.
They pay great production and they pay other ways..
Yes, I have the ability to make what I made in house at the hospital those years ago. And yes, they do treat me like a human being and more. When I become worried for whatever reason (mostly it was my schedule with kids) they worked with me so quickly it made my head spin, and made me know that I was worth working with because they intend on being my home until I retire. They have tiered incentive best I've seen around in years and bonuses for quality, differential, etc. I am not the MTSO owner or management, and I would crab believe me if anything were amiss or I would not answer at all. Nice pays my bills and benefits the company and owner so they can pay their bills... the nicer management is to an MT the better their company and this company knows it. Very wise in my opinion...
What are some specific ways that you are appreciated?
nm
It's a separate company with different ways of doing things
Transcend is a public company and owned by shareholders, and MDI is a major shareholder.

I have been at MDI for several years and I have not noticed any change in the way it is run.

I know of one company that counts lines 3 different ways
Stats are enabled on one platform, not enabled on a second platform and also not enabled on a third platform. They are all Dictaphone Extext programs and the lines are counted three different ways depending on which account you are assigned to. Hope its not the same company you work for only to get a rude awakening.
You might wanna look down a ways. BrokeMT can't seem to get paid by them.
I'm pretty sure she is not going to recommend them.
And MQ is still trying to figure out ways to keep accounts and MTs since they played hardball with
everyone and got caught. I dont think they will ever overcome this situation entirely in my opinion. Our office has certainly lost accounts and has more threatening to leave. I dont think there is one happy person in that office anymore where I work. It is pathetic and on it goes.
It goes two ways. MTs have to turn their line counts in on time and
in the format they are supposed to, not 4 days after the fact, not with mistakes that they find after the fact. There has to be accountability both ways.
Not true - Amphion may suck in some ways but they always paid on time.
x
Mine pays both ways, hourly plus line incentive over certain amount.
x
You are most definitely upset that your Bush **s-kicking ways have rendered your eyes caught in the
Without MTs, companies would not exist. You and many others have no regard nor respect for hard-working MTS. You can't take it with you. I feel sorry for you. Do the right thing...and, you know what that is.