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Vianeta is a company, too. Our MTSO paid Vianeta to use their platform.

Posted By: I liked it. on 2005-12-07
In Reply to: That's silly. Its a typing platform, not a company! - anonnie

nm


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Anyone know of any MTSO's using Vianeta
Anyone out there know of any MTSO's using Vianeta software?  Could you let me know?
VIANETA PLATFORM-DO YOU LIKE?
Anyone have experience with this platform?  TIA.
Vianeta Platform

Can anyone provide any insight to the Vianeta Platform?  Any info appreciated!


 


TIA 


How is Vianeta platform like to work on?
zz
Any thoughts on Vianeta Platform
Please give opinions on Vianeta Platform.  Does it give you good line counts.
I used to work for a company who had Vianeta.
The platform was pretty good for me. All the DI screen info was filled in for you, and you just added the date of service. It was nice...compared to where I am working now where I have endless areas to fill in. Blech! I liked Vianeta!
I did not work for Spheris when I used Vianeta. It was a differenc company. nm
:+
Is Transliterator a recuiter for a company using VIaneta? Her post sounds like a commercial.
:}
Got a news alert today that Spheris bought Vianeta company. nm
nm
I worked for a different company using Vianeta and could never access line counts. Was also told it
:+
Vianeta
Are you with InterPro or another company? I have experience with Vianeta.
Vianeta bad, bad sm
I am currently working Vianeta.  My line count has NEVER worked.  I MT and edit.  To get line count I have to paste finished document onto a blank Word document.  Then I can use Word's counter to get a line count.  I have to do this with EVERY job if I want any idea what my count is.  Very time consuming.  If I leave the Vianeta window open for a certain amount of time without actually working in it, it does all kinds of strange things so I have to exit and re-enter to straighten things out.  Also, I you accidently u/l job before you are ready, too bad.  You have to try to find someone who can retrieve it for you, hopefull before the client gets it.  My other job is a Word based platorm.  I d/l into a folder and when I want to send it off, I u/l from the same folder.  Also, their spell check is HORRIBLE.  That is another reason I d/l onto a Word doc, so I can use Work spell check.  I didn't realize what a pain Vianeta actually is until I wrote this. 
vianeta
No to the recruiter question. Just somebody who has been using the platform exclusively for three years, trying to share my experience with it in response to the original post. No hidden agenda and no commercial audition.

With that said, it might be useful to try to figure out why there seem to be such diverse opinions and experiences with the platform. I agree with anon3 that it is bizarre and that part of the answer must be that different companies use the system in different ways...especially when access to line count and productivity information is involved.

I first started typing on Vianeta 3 years ago on an earlier version which earned my same praise. The update came along 1-1/2 years ago. There could be obsolete versions out there still in use, who knows? Don't know the earlier version number, but the current server I use is version 5.2.0.12. That information appears in very small print on the top left corner or my job explorer screen.

In any case, as soon as you log into Vianeta on my platform the job explorer comes up. Your queue is there immediately with jobs waiting, job#, dictator#, time dictated, priority status all clearly indicated. All this info is already on your report when you bring it up, along with patient demo info. To feed the reports completely into a 4-report queue takes about 3 seconds. To me, that's pretty fast. Once they are there, when you sign a job off, another job takes its place with no waiting time whatsoever.

On the queue screen at the top, I have options such as working on line (active transcribing and transmitting) or off line. This is specifically useful when all you want to do is check your line count or review your production for the ongoing pay period, current month or current and previous month...all readily accessible information. There are also log out, assign job, split job (for batch dictations) change job info (when the MD enters the wrong report info) options...all taken care of in a very minimal amount of time, I might add.

Another option is to type from the Job Explorer (which is what my commpany uses) or from the transcribe station which I have never used. To the side of the queue there is a Nav bar which gives you Job Explorer/Transcribe station choice on the top...and to the bottom you find a report tab. Click on that, then another block comes up on the nav bar for productivity feedback which I click again.

Once I enter that, I am given a choice to either generate a graph report (which I do after almost every report if I want to) or I can get it to download the more detailed report which I save to a word document. I do that if I suspect a report is missing, it helps me track it down. That report usually has a list of the last 2 or 3 days of reports, job numbers, sign-off time and line count.

When you enter a report, your demo screen with all the information already showing n the report if the doctor has entered the MR# correctly. If you have to look up patient or doctor info, send cc to other doctors or leave QA flags it is done from that screen. You can search the patient data base and the MD roster a number of ways. There is even a sound's like feature in the MD roster data base.

I find the patient info data to be almost 100% reliable and the MD roster data to be about 95% reliable. It certainly helps me cut down a lot of time searching MD lists elsewhere. The ONLY bone I have to pick with that place is that the MD specialty does not show, but you can search the roster by first name, last name, specialty and hospital.

Once the missing info is found, I double click the bar and it is automatically transferred to the demo screen and onto the report...no typing involved.

The word processing features of the system are excellent, Word based...but can be set for WordPerfect formats and others. The spell check is excellent help....especially in distinguishing between generic and name brand drugs. It can be modified and added very easily.

If you don't have those features then you are not on the same Vianeta platform. One last thing. I remember when I hired that my TM told me they never use the transcriber station because it is so cumbersome.
Vianeta
We obvious have a difference between companies.  My Vianeta has maybe 1 in 4 medications that it will pick up.  Transpose two letters in a work and most of the time it will miss that. 
We will be using Vianeta soon. It has already been sm
tested by several MT's, who just love it and have been able to increase their line count. How amazing!!!!

PS
Probably why Busy MT got out while the going was good.
Vianeta-THanks...can you tell me more
MT friendly, fast, pros and cons. TIA.
Its Vianeta (nm)

Vianeta
Has anyone worked for a company that used Vianeta software. If so can you tell me a little about it.
vianeta and IP
Amen to that, adios, hasta LA vista....too many other places to work. who needs the headaches that they have, and they have many, thats for sure.
they use Vianeta too

The up side:  I liked the Vianeta platform.  Nice people.  They left me alone (that's the way I like it) but I was IC...employee status could be different.  I never had any QA hassles and enjoyed flexibility.  Trained on as many accounts as I needed to stay busy.  Never ran out of work.  I could work as much or as little as I wanted.  Line rate was decent (10 cpl, including shift differential for evenings).


The down side:    First year or so was good, but eventually ended up with so many TERRIBLE  ESLs (some were downright impossible), no matter how hard I worked, could not pay the bills.  You may get lucky if you can manage to dodge those accounts.


Might be worth a try.  Good luck to you with whatever you decide.   


Question about Vianeta. sm
Anyone use or has currently use this awful software?  I just started a job using it and my line counts are SO LOW!!!!! When I compared the line count in other programs, it is just not right!  I don't think I will be with this particular company long at all.
Vianeta = Crap
nm
vianeta users
Anyone out there know of MTSO's using Vianeta and need out?
Vianeta is a little flaky, sm
but is really easy to use.  This particular company, from what I have read over the past few days, is not something I would want to get involved with.
Response ria Vianeta below. sm
It is a total platform.  It works differently on different company systems.  Overall it is good, but it can cut out a lot.  Word clone.  Not hard to get used to.
I used Vianeta at 2 different companies.
One job you couldn't do line counts, the other company you could, using a different program.  Both companies Vianeta spellcheck so bad, had to copy to a Word document and use my own spellcheck.  This is what the companies told us to do!
Vianeta was awful...
They still had Vianeta when I left, also another bad platform. The person who you were referring to as the sister (will not name) has been in and out of the office because of the issues you mentioned. I liked her, but the day I had my interview she was screaming at someone over the phone and I almost did not take the job there because of it! I think it is a good company for MTs because of the pay, if you can get an account that has good work on it.
How bizarre! Vianeta was the previous sm
platform used by my employer.  I actually liked it.  There were some days when it was slow, but overall I would not be afraid to use it.  Different companies use it, so it must be tweaked for the individual companies I would imagine. 
I like Vianeta. Easy to use and fast.
Good support with my co
Vianeta question on tech board. TIA. nm
xx
I used Vianeta at good old Interpro Transcription (sm)
and the platform was horrible - nothing but problems - but Tech Support was excellent!!  The platform did not work with Windows 98 ME, for me (about 2-3 years ago), plus the line counts were inaccurat.  Actually, I believe Interpro's line count was inaccurate - a separate issue.  I got to the point where I copied every single report to Word and used another line counter (Sylvan ?), but every check I received from Interpro was underpaid by $50+.
Vianeta also bad spellchecker. Were told to type
x
Using Vianeta to do our work is comparable to eating soup with a fork!
f
Their last job opening on the other board isn't dated. They were using Vianeta &Arrendale? soft
s
MTSO has not paid me, and dodging emails

I really need some help on how to go about collecting pay from a MTSO.  She owes me over $850.  When I asked about my pay she told me that she will pay when she gets paid, but that she pays twice a month.  Well, I have gotten paid from her twice, each time being later than the time before.  Each time having to write her numerous times in order to get paid. This time, she has said that the check will be in the mail this week, a week would go by, no check . Then again the next week, the check is in the mail, again, no check.  When I emailed her I got this RUDE email that said  I TOLD YOU I WILL PAY YOU WHEN I GET PAID.  To that I responded, well, I had no idea WHEN you get paid or IF you got paid and sent the check.  I am just checking the status of my check.  To that she wrote, IF I HAD SENT THE CHECK THEN I WOULD HAVE RESPONDED I SENT THE CHECK.    Well, that was a couple of weeks ago now that I got that response.  Then I wrote her again and she told me that she was most likely sending the check on Monday (last week).  Well, Monday was a holiday I know, but as of right now I still have no check, and now she does not respond to emails.  She has removed my folder on her FTP site, and she does not respond to voice messages either. 


Please help me.  I really don't know what to do at this point. 


Also on own clients or MTSO. Platform, expander
x
A lot of hospitals require the MTSO to use their platform. sm
I think this is because MQ burned them, which was the basis of the lawsuits. If you are in their system, they have control, which it seems they now want to keep.

That could change with the wind, so in a year or 2, the trend may go back to using a platform with an HL7 interface. Right now, though, every account we get wants us to be in their system under the reign of their IT department.


Any company that makes you wait to get paid until they get paid by the client
is not a company you want to get involved with. That's part of being an MTSO, figuring out how to cover your payroll while waiting to get paid. I would stay away!
Me too.. the outsourced company was paid for and paid me for headers, but OSI does/did not.
x
Yeah, be careful. I worked for MTSO that "said" they paid for spaces. I had to work really S

hard for my lines.  Took a second job part-time with hospital, same platform (EXText), same font size, etc. and did the same amount of lines in half the time.  Decided to look closer at the MTSO and found out they weren't counting spaces.  I confronted them and all of sudden.  Got lots of apologies and will add to your next paycheck.  Long story short, never happened and I never had any work after that. 


There are a lot of unscrupulous MTSOs out there.  They lie, cheat, and steal!


I get paid 5 cpl on Escription platform.. nm
nm
If you have horrible platform, do not get paid for headers, footers, template data, etc.,
even though it might take 3 or 4 minutes or longer to edit that stuff, you are going to take a big pay cut.  This program was designed by idiots.
I've been with the company almost 10 years. I know the truth. Hawaii was a company-paid vacation.
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Agreed. Could not make any money there. Platform is horrid. I wouldnt matter if you were paid 18 cpl
if you couldnt get a good line count in.
This is for big company, not MTSO.
Tons of people and tons of work from what we were told. That is why I could not see the point. I wanted backup accounts when work was low, but could see no sense in switching from one hospital in one part of the country to another and from one work type to another all day long when work was plentiful.
Wonder if the same MTSO still owns that company.....nm
xx
Yes, right company. MTSO told me so
herself.   The offshoring is fairly new, maybe 3 months or so.   I did QA on some of the files. 
Never would. BUT I am not an MTSO. I work as an employee for a company and I see everything sm
that I mentioned in my first post routinely. I don't mean to include all by no means, but don't try to make this out as a dream job. It has already been done and that is just one of of the reasons we are in the sad state we are in.
A company/MTSO can offer an IC a job working certain hours
that they need coverage, and it's up to the IC to agree to working those hours, or not take the job.

If you hired an IC to repair your roof, would you want him working daylight hours, or since he's an IC can he work on the roof from midnite to 8 a.m. if he wants?
So, if a company paid by VBC (sm)
(visible black character) at a 55-character line, would the pretty much equal out to a 65-character line with spaces?
Company paid internet
For those of you who do your transcription via internet, does the company you work for reimburse you for your internet cost?  If so, how much?