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Vista will not work with Keystrokes accounts

Posted By: KSMT on 2007-08-06
In Reply to: Ever been fired from Keystrokes because of Windows Vista? - In shock

They say right in their ads what operating systems they are compatible with, and they are not compatible with Vista yet. I asked this when I was first hired 6 months ago because I was going to put Vista on my work computer before I started, and they clearly stated that Vista will not work with any of their accounts yet, so I stuck to XP. You were not fired. Your system simply will not work on their accounts. All that you need to do is get a copy of XP somewhere and install that over Vista and you will be all set.


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Vista/Keystrokes
Whatever happened obviously there was a misunderstanding or lack of communication about what program to buy. I understand how you would be upest after spending money and now not having an account to work on. I would think Keystrokes could have made a suggestion of getting rid of the software that was not compatiable. Maybe you can call them back and see if there is some way this can be rectified. However, I would like to say people could be a little more kind to this person who obviously is very upset. It certainly doesn't hurt to show an ounce of compassion instead of irritation.
Keystrokes/Vista
All of these links do not surprise me about Vista/Keystrokes or any other company for that matter. Most companies IT people just do not have the expertise in computers/software/hardware. Call a computer tech to come into your house and see if he/she can get your software to work on your computer. Geek Squad does a good job. I know, hired them. They know many ways to fix problems on a computer that some of the companies IT people may just not know. Geek Squad's work is guaranteed, not a lot of money and they know what they are doing, have all the software disks with them to fix problems on your computer.

Or you can uninstall Windows Vista and buy a cheaper copy of Windows XP and install that on your computer. TigerDirect.com,and other web sites sell this software cheaper than Best Buy, etc.

Sometimes it is a computer expert outside of a transcription company, who has seen many problems, can fix it it no time.

A lot of computers years ago had problems with Windows XP and then that was fixed. Windows Vista is new, and like many products needs the bugs worked out of it before it will run properly with all software. Microsoft.com also has a list of programs that are compatible with Vista.


I use Vista at Keystrokes. No problem.
x
Do you happen to know if Vista works with the Meditech accounts? sm

I am thinking of buying a new computer, and I found out that Dell will downgrade your computer to XP with the option to upgrade to Vista in the future, but it was more expensive, and probably eventually we'll all have to cave and use Vista anyway.


I can ask B next week sometime, but I thought maybe one of your accounts might be with Meditech.


Thanks! 


Ever been fired from Keystrokes because of Windows Vista?
I just spent $1000 on all new equipment including a new computer with Windows Vista which is what they recommended as their program is compatible with Vista. When the computer tech had to spend hours on my computer getting it to work with Vista, a certain administrator let me go because it wouldn't work for their account.  I am in tears.  I've never been fired from a job, especially for something that I was asked to do to work for them.
Keystrokes' ads all say WindowsXP or 2000. Vista is not compatible sm
with most platforms, which is not the fault of the company.

You were not fired; the offer letter states that employment is pending IS approval of your computer. Vista is NOT compatible with most MT platforms at this time. No one would have told you to purchase that. We do just the opposite and tell everyone NOT to purchase VISTA as it is does not work with our hospitals.
Is all Keystrokes work done on Lanier or Cphone systems? Do they have any 'net accounts? Thx. nm
s
Keystrokes has great ortho accounts and a wonderful manager over the ortho work. sm
I have worked with them for 4 years and will never leave unless something drastically changes. I do not post here normally as it seems that there are so many negative people, but this is one I felt I could answer without being attacked.
I was told Escription would not work with Vista. Turned out it wouldn't work with my sm
Office Basic Edition 2003 either, but no one could figure out why, it was supposed to.

There is actually a section on the Dell website that offers Windows XP. I haven't checked it out as I'm not in the market, so I don't know if it costs extra. I have a Dell and it's been fine for me. I hate the ESL tech department, but it seems like most of them have that now.
Keystrokes has the best radiology accounts IMO. I have plenty of work and radiology only. nm
I make a good living and rarely run out of work. When I do, it is for a few minutes at a time and usually because the rads have not started early enough. No other complaints!
I think either Vista or XP work, I have XP and
it is fine... I have desktop, but often wish for laptop so I can sit outside, but again, you might want to contact the fellow who trains Bayscribe. He is really nice and you can e mail or call and he will answer those questions. He is so low key and helpful, I know he can help you. You download the Bayscribe onto your computer with the help of the fellow who trains you... It is so easy you don't even have to have him do it... and you are lucky to have a C-phone because you probably won't run out of work as much. I don't have a landline anymore (use cell) so I could not opt for that option. Good luck on training. I think people below are right about hanging in. Plus we are IC so having extra work elsewhere is okay, and that is how I am hanging in there. I have 1 other IC and just took another account on today, so when they are all busy this MT will be complaining about too much work...but that is better than broke, that is for sure! Good luck.. and although I got my 5 jobs to say hang in there may be premature, but my gut says it so that is what I am trusting, along with some of the veterans on here who said that too. Good luck to you :)
No, but you can't have Vista on your machine to work for them. nm
s
Does anyone use Vista and work at All Type?
Do you have any problems with it? I am wanting to buy a laptop with Vista and any info would be appreciated.  Thanx.
Well, when I purchased my computer tech support told me Vista would not work...sm
They said that it would work but it would cause a lot of problems because of the way the hot keys are setup on the Vista. They advised me against getting a computer with Vista. So it was very hard for me to find a computer that did not have Vista this year because everything had switched over. I bought a used one!!!! Just so I could avoid problems with my work.

I don't know if this helps or not. Just letting you know what I was told. Good luck!
Keystrokes does for a few accounts. nm
nm
Keystrokes has a few accounts that use it. nm
nm
Keystrokes PT accounts sm
Hi! We typically assign our PT accounts by location. Our smallest location has about 3 dictators up to our largest location which has about 8 dictators. Discharge summaries are anywhere from 1 to 5 minutes in length and initial evaluations are up to 10 to 11 minutes in length (dictation time). Some of our transcriptionists type on two locations as well, it just depends on the amount of work you are looking for. Ortho experience is also a plus as we can cross-train you on our ortho accounts if that is of interest to you. Please let me know if you have any other questions or concerns.

Aimee Carlson
Keystrokes Transcription
Keystrokes has a few accounts w/DQS nm
nm
Keystrokes accounts
Do you happen to know what areas they are needing help in? I am not too happy with the company I am with now and time to move on....
Keystrokes used to for some clinic accounts nm
.
Does Keystrokes use a security fob for their accounts? nm
xx
Keystrokes oncology accounts

Has anyone started on the 2 new oncology accounts for Keystrokes?  If so, how are they?  Do you like the platform?  Are you able to get good lines?


TIA


Keystrokes accounts have more than one platform
Every account has a different platform (it depends on what the client wants to use). Some use ExText (which both of mine do), some Meditech, and some are on other platforms that use a C-phone.
Keystrokes has at least a couple of accounts
that use Chartscript. I worked on it for quite a while and loved it. However, I'm not entirely sure if we're hiring at this moment. It wouldn't hurt to ask, though!
Keystrokes has a lot of old MQ accounts and a lot of 500+ bed hospitals. sm
Not sure if this is the one you are thinking of, but it is very heavy ESL, but only about 75% if even that. I do have to say that once you are used to the Hispanic accent, it's a great account, but it does take time to get used to it.

I know they have a few new accounts starting too, but I don't know much about them as I am not looking to move accounts and have more than enough work now!
For Radiology, try Keystrokes. I know they are hiring on one of my accounts. sm
The hospital just hired KS to do their whole department. I think they will be doing their Med/Surg stuff too.
Keystrokes does not, although some accounts have shifts required
I don't know about all the accounts, but my understanding is that no one punches a clock, although some people are more held to shifts than others due to the client needs/requirements.
The best place for radiology is by far Keystrokes. There have a lot of rad accounts and sm
I know of a few more that are starting this week and the next few weeks. This would be a good time to check with them. I have worked pretty much everywhere before KS. I have been with them for 2 years now and have steady work, good pay and love my account! My backup accounts are good too but I never have time to work on them.
Keystrokes does not use Emdat for any accounts. I just verified this. nm
nm
Information on Keystrokes Radiology Accounts

I would like to hear from anyone who WORKS at Keystrokes doing their radiology accounts and how it is going for them; i.e. pay, enough work, do you get paid per line/per report.  Thanks so much! 


Doesn't Keystrokes have strictly OP accounts?
I thought they posted not too very long ago for a position that was strictly ops. I don't work there so I don't know first-hand, just sorta recall seeing it on the job seeker's board.

Good luck with that search :-)

Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
Just curious. What program does Keystrokes use on the ortho accounts?
:-)
Keystrokes accounts are stable. The company treats every customer
like their only. No accounts have been lost. I have been there for 3-1/2 years. Same accounts plus double since I started.
Keystrokes-disorganized accounts, broken promises, moody owner
.
Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

Keystrokes accounts all count the expanders as characters printed with spaces, not the abbreviation.
I have checked it, but we use Shorthand. What are you using?
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
Encompass- How are the accounts and work flow? Do you have a lot of work?
I need to keep busy. I cant sit here every day hoping for work so I'm looking elsewhere.
Lots of work here too. I cannot figure out which accounts have no work.
I'm on the Escription platform
I know two people who work 3rd shift for Keystrokes on radiology and have a lot of work. Maybe you
on an account that has enough work. I hate to hear that someone doesn't have enough work or that they have a problem because I know that Keystrokes works to find the right account for every person. They do a lot for us but you have to talk to them until you find the right account or volume or hours for you.

I think that a lot of companies are that way but there is a lot of job-hopping in transcription. Everyone is looking for the perfect job but the grass is not always greener on the other side. There are a few MTSO's really are not good but for the most part, the others don't intentionally drive people away. That would not make sense. They need us to work as much as we need them to have the work there for us.


Maybe it's the accounts your on. I work for MDI-FL and I'm swamped with work..
Sorry.. I had gone through a few days a while back of slower work, but lately especially since over the holidays, it has been crazy.. too much work..
I left for no work. There is work on some accounts, but NO
work on other accounts.  
Do you work on VR accounts? NM
.
We have a lot of work, accounts out of TAT.
If anyone tells you different, it's just not true.
Yes. I was placed on 2 more accounts but still work is low.
nm
What are they like to work for as far as accounts etc. nm
:
No work for them now on any of my accounts.
Its slowwwwwwwwwwwwwwwwwwww.
I don't work for TT, but 7 accounts? Isn't that a bit
xx
I have THREE accounts and no work.
nm
There is a ton of work, some accounts have

more than others.   I've been on OT pretty much every day the past 3 weeks.  They've had several new accounts come on-line lately and I think they've had time to get the kinks worked out and see if they need to hire more and they do and are hiring. 


They are very aware of the slow platform and are working on it, but working on it and giving us a time frame is 2 different things.  I'm making about 2/3 of what I was at a previous company, as far as lines.


I absolutely hate the clocking in/out.


Benefits are good, but most of them you will never use - short/long-term disability, life insurance. 


I think they have a good incentive program, but with the slow platform doubtful I'll get enough lines for anything over first tier if that.   I do get shift differential because I work over 2 shifts.


I think they are a good company, there is good IT support and some STMs are great.  I haven't had any issues with QA at all. 


If they get the platform issues I'd be 99% satisfied.