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WEBMEDX- Assigned acct or pool and how is the platform?

Posted By: Easy to make lines, cpl and required lines? TIA. N on 2007-06-24
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Can you say where you work if you get assigned docs/accts.? I'm tired of this pool garbage/left
s
Don't you think it depends on which acct you are assigned to?
I have a couple accts but don't know if either is the notorious one that supposedly has all the demo screen work. One acct I have is definitely more involved in demos than the other, but overall not so bad. Just wondering if it's a case of which one you are stuck with? Just trying to think of some ideas of why some like it and some hate it. Also depends what you are used to before working for Amphion, since you can't help but compare it.
I know the MTs that work this acct. load them from a pool. However, sm
I think that is a very good idea - batching docs and/or specialties together.  I wonder why they don't do that, and I am going to ask!  Thanks!  If you saw my post above, there are a total of 37 specialties on my list, made up of approx. 4-5 docs in each specialty, so I'm looking at learning well over 100 doctors in only 40 hrs. of training?  That's a joke. 
Easy platform, assigned accounts, always plenty of work. Great OM and boss. nm

Webmedx: How can you tell if acct
nm
I know Webmedx has 1 acct that is all ortho, sm
and another acct starting in August that is 100% ortho! Try them.
Yes, had that same problem. Acct was great, but platform sucked.nm
nm
Platform a bit slow, loads of material to know on each acct, they overhired
for the acct they put me on, so I sit and wait for work to roll in. They gave me a secondary acct, but again I wait. I think some are happy there, I might be if they didn't overhire and they beefed up their platform to move a little quicker.
Anyone contact Augusta Medical Trans to see what they were offering as far as acct, platform, pay?
xx
did she say in a pool or in a pool to be CONTACTED?
Are you talking about MxSecure?
Webmedx MTs, how is the platform?? - NM
x
Can anyone tell me what platform Webmedx uses?
Is the platform nice/easy, like DQS?  Appreciate any comments.
WEBMEDX PLATFORM
Webmedx uses their own proprietary platform - the Enterprise platform - and Instant Text does work with it!
Webmedx platform help please

Hi,


I'm new to Webmedx and am having trouble navigating part of their platform and have yet to reach anybody there for help. 


If you're familiar with it, can you shoot me an e-mail?  Thanks. 


Webmedx Platform
I am a disgruntled MQ employee, like most others from the company these days, and have a position available to me at Webmedx.  However, the pay is much lower than I am making at the Q.  My question is, how is the platform at Wedmedx and if anyone has been on DocQScribe and can compare it to the Enterprise platform at Webmedx, I'd so appreciate it. 
What is WEBMEDX's platform?
.
WebMedx platform
I worked for them briefly, very VERY nice people, solid account, the platform was so ponderous and clumsy I bailed. I'm used to pushing out 200 lines an hour and lucky to get half that... archives were awkward as well.
I lost an acct with MQ, called the hospital and they told me who had the acct. I chose not to go wi
nm
Webmedx's platform is owned by them sm
exclusively. No other company has the exact same one.
What is Webmedx platform similar to?
Is it similar to DocQScribe or ExText? Just wondering.
Older posts about them have the MTs bouncing from acct to acct and not being able to make
s
My acct mgr sent an update this morning stating a large acct sm
starting next week; another in 2 more weeks; another in early October; and another in November. This is just a normal end of summer / holiday slowdown. I'm sure other posters on this board are also out of work due to the same circumstances.
I have worked at Webmedx for 5 years now. The platform sm
issues are continually being worked on. I think the platform is slow when work gets low. Very flexible place to work. You get 12 hours to do your 7 or 8 hour day (35 hr/week is full time with benefits). I like the ShortHand and the platform, very user friendly, very, very simple to learn. The accounts I do are high ESL but that's fine by me. I have an ear for them, so not too much of a problem. My boss is wonderful, the QA folks are very helpful, and tech services can't be better, in my opinion. Hope this helps.
Any companies that use Enterprise platform like Webmedx? nm

x


I do at webmedx now that the platform slowness issues are resolved. nm
.
Give it a whirl. I WAS on that same acct, same pay. Asked and got put on an acct just as bad, so I
s
I would LOVE to hear opinions on Enterprise platform for Webmedx&for Shorthand.See msg.
Thanks so much!  Does anyone know if Instant Text will work with Enterprise also.  The recruiter who offered me a job was fuzzy on that.  Any webmedx employees who would like to E-mail me opinions, etc., I would deeply appreciate it
How was your acct at Amphion? I have a HORRIBLE acct...

I am new to Amphion and have this account that has a lot of account specifics, no automatic ADT (which means I have to search for the names, etc) which is not a problem for me, but there is one dictator who is ALWAYS awful, and I have been getting him back to back to back my first week with Amphion.  Did you find that you basically only had 1 or 2 dictators while there or did you have more?  Of course, I would not mind doing him occasionally but can't do this all day.  I will never be able to make any money, especially at the line rate that I am being paid.  I have 2 children of my own and 3 of my sister's children in my care.  I cannot afford to do this everyday and don't know what to do.  I work as an IC for another company making 9 cents a line, which is much more than Amphion, but really wanted employee status so was willing to make a little less, but I am afraid it is not going to work.  I do not want to have to find yet another company and start all over with them to only find out that they suck too.  Any suggestions?


I did not. My assigned account kept
running out of work, and I wasn't trained on a secondary
although I asked. I agree with giving notice, but the workload on the account was so minimal that I probably did them a favor. BTW, everyone was cool about it, and we went our separate ways without any drama.
No choice, it is assigned, & just happens to be less
presents itself, I sometimes cherry-pick as well. Especially if it's late, I'm tired, and my line count isn't what it should be.
assigned doctors
nm
assigned work

Any MTs out there been asked to do overtime on a specific account and told this was mandatory and then when the time came to do that account were given something else entirely?  How frustrating is that especially on a Friday afternoon when you would rather not be working anyway!  It is also bad enough that the account they do give you has the worst audio in the world and keeps breaking up. AHHH!!!  Sorry, had to vent.  I have pretty much had it!


Well, as an IC assigned work

That's one reason.  Another reason is that its usually first in first out.  If suzy Q is sick that day, who will do her work?  All of the other employees have their assigned work to do, so where does that leave suzy Q's dictators?  Just out of luck? 


 


Who is the lucky one assigned

I work from a pool.  I love it.  I can pick and choose or I can sit all morning and take nothing; that's IC.


Now as an employee, assigned dictators could work but what if that dictator is on vacation for two weeks?  Do you get someone else's lines and take work from them?


It should really be first in first out.  I have my own accounts and I guess considered a small MTSO.  I do the work myself though - no subs.  If I had subs, I'd have them do first in first out even if that meant a different dictator every report.  That would be fair for TAT. 


If you want just one particular dictator and then the work runs out for that day, do you then start taking Suzy Q's work or do you sit and wait until tomorrow? 


Do you see how this can get really hairy for an MTSO?  They need the work done within TAT and can't spend that valuable time worrying about whether or not you are familiar, making the best lines for your pocket, etc.  It's not in this business to worry about the MT, the MT worries about themselves and how good their skills are and can perform the job handed to them.


One of the reasons the hospital I worked for outsourced was because they were tired of the work getting backed up when one or the other of us lonely 2 transcriptionists God Forbid needed a vacation day or two or three or maybe a week or two. 


I'm not trying to bash you, I just want you to think about their side of things and how no one would want the mumbler or the ESL, so how is that fair to that person who is assigned that ESL?


assigned docs
On my account, I have one doc that I am assigned to. My main priority is his work for that day. If other MTs are out or busy, I can be asked to help them out. It is hit or miss. Last week I did 10,000 lines (my hands were killing me) just helping out for the MTs on vacation.

The other account I work on is a pool, so I go there when I am done with my assigned work. This week, my doc is out and I am only working in the pool. It is backed up and getting further behind, and it is mostly very short jobs (20 seconds), so I much prefer my other account.

I understand there are some new docs coming on, so hopefully this will pick up.

I love having a few assigned docs since I get to know their style and makes my job much easier.

are you assigned specific jobs?
nm
If the work is not assigned to you, then someone is cherrypicking...nm
xx
assigned work followup
I would not have cared so much had I not already worked a FULL month of overtime.  Also, it was radiology which I cannot stand!  If I wanted to do radiology I would have kept my other job.  Not only are these short and do not give lines, they just stink.  Just my opinion.  Sorry all MTs who like doing them, I do not.
How does assigned work = employee?
I have my own clients. All that work would be considered assigned work; there is no one else to do it but me. And as for the MTSO I work for (and the individual docs, for that matter,) it does not matter what they assign me to do, they just cannot dictate how I get it done or the hours I work, right? I want to be totally clear on my understanding of this. Thanks.
You are assigned "x" amount of minutes every day, you work that out between the
two of you. IC status. Pay is on time every two weeks, but there is a long wait before you get your first check. After that, it's smooth sailing.
You must not be one of us who logs on their assigned shift only to be told...
to stay off the system as the work is too low. Nice thought though. I'd really LIKE to do my job when I am supposed to but I have no control over when they tell us ot stay off until the afternoon and you sit there prayer there will be work then. 
With the KS ortho accounts, each doctor is assigned to an MT. sm
I have 3 doctors that I am responsible, some only have 1 if they are high volume. Easy system to use, great docs, great lead MT. Pay starts low at 0.08 but goes up after 90 days. There are no ESL on the ortho account I am on, which has around 40 doctors. The downside is the first week. The accounts are overwhelming with instructions at first, but once you have it all down, they are great!
When going from IC to employee I realize that you must keep an assigned schedule but
does that mean if you are scheduled, for example, 8 a.m. to noon, you cannot move away from your computer for any time at all? I am used to being able to get up and down when I have to and I am wondering if being roped in to certain hours will prevent me from doing this. Can anyone tell me how it works for them with having a certain period of time you are expected to work? TIA!
meaning that some accounts have assigned doctors...
nm
because C-phone accounts are cumbersome...and assigned
nm
The IT person will call you at the assigned time (sm)

and will do the install for you - there will be a link where you hand over control of your computer and they install and test everything so you're ready to go.  Good luck to you!


I think she means she's the only one working on the accounts she assigned to - sm
I know I sure feel that way sometimes. Of course, everyone jumps on the last day or two of the pay period and now, (crickets)......
Could be that you are in a work pool and...sm
...work filters through chronologically in order of TAT.

It's common for companies to put 2, 3 or 4 hospitals in one work pool. Sometimes these are under the same corporate umbrella. You might have 4 hospitals run by corporation ABC - they are in different locations geographically, but in the same pool.


Typing pool
Has anybody out there been in a typing pool and always running out of work?  I find it very frustrating when there is work in the pool and all of a sudden every MT is on line.  By the time you finish a report almost all of the work is gone and you are screwed and not making hardly anything.  Has anybody experienced this?  This month has been so slow it's ridiculous!!!!!!!!!!!!!!
hospital, no pool, just take what's there. nm
nm
no, usually you are in a pool; if they have many specialites....
you can end up on an account where you as the new guy get the ones nobody else wants to do; that happens; I've been there.