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Serving Over 20,000 US Medical Transcriptionists

Warning about the phone call from MQ...sm

Posted By: Anon on 2005-10-02
In Reply to:

After reading the boards about the new MQ plan I went to Qnet to see what I could find.  I haven't received the packet yet nor had I received a phone call (or so I thought).  I found a section that stated I received a phone call on Sept 15th and that I had received paperwork.  I wondered what the heck was going on.  Checked my caller ID and sure enough on Sept 15th there was an 800 number (after typing it in Google I found out it was Medquist).  After talking with my husband at dinner about the new plan and the phone call he finally (after 2 weeks) tells me that they called and HE told them that I got a paper in the mail.  They never called ME back or asked that I call them with questions.  So you might want to ask your husband or kids if they talked to someone. 


 


 




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Dictation By Phone - WARNING!
I usually don't bash a company, but I feel this needs to be said.  This is a warning . . . I worked for this company in Michigan.  I did not get paid on the date I was told I would.  When I again asked when payday was (thinking I had heard it incorrectly) I was told around the 1st and the 15th.  So a payday that was supposed to be on the 15th, I didn't get paid until the 20th!  Then had the next paycheck bounce.  Needless to say, I'm out of there.  Others have quit before the first payday and are still waiting to get paid for the days they did work.  There is no organization.  The owners are a couple who know nothing about medical transcription.  The husband is loud and obnoxious, and tries to take care of computer and software issues because he doesn't want to pay someone to do it.  His training?  He used to manage a quick oil change business!   
Phone call (sm)
I have a feeling I might miss this famous phone call because I never answer any call I don't recognize on my caller ID, especially 800 numbers (I hate people trying to sell me stuff -- including MQ LOL).

I wonder if it will say MedQuist. Oh well, I'll just keep reading the boards and probably just as good as the phone call!

Sorry to hear about your hospital stay. Hope you feel better and more together soon. Wish I had an excuse to not have my mind together...
ANY MQ SE GET THE PHONE CALL YET?
What is this all about?
What phone call
are you talking about?
phone call
Can someone relay exactly what was said on the phone call. Was it just talking about the W account or talking about the company being sold or what. I work on a different account and I have not recieved a phone call, please clarify. Thanks.
I got a phone call from L - sm
and then a call later from the office when they needed me to stop work and send in my time and lines.

It was pretty fast.
Call them - someone can help you over the phone
Great company. If you've fallen through the loop it's probably because they have a lot of other applicants too. Give them a call. They're great people.
Did anyone receive a phone call yet
or is this all speculation???
No phone call, but a thought came to me. (sm
I wonder if they are sending out individual packets which might show the level of the employee and the rate of pay they will pay for their status and account. Since this would be on an individual basis that might account for some of the "wait and see" we are getting. Wow.... October is a long way off.

Hopefully whoever gets a call first will post and let us know whatever they find out.
MQ Phone call/Packet
Got the call and yes the packet is suppose to be in the mail in OCT--never gave it a thought that each packet might be different--as stated before none of my questions were answered. Read that the Houston office is closing, are they merging with Dallas??? Is there anyone out there still working for the Foxboro office and will they be one of the offices that will be closing in the future???
Start with a phone call! sm
Call the offices or clinics, ask for the office manager, and ask about their transcription status. Go from there. You just may end up "in the right place at the right time".

It takes lots of energy and motivation, but it is well worth it.

Also, you must keep your promises to them to succeed. If you say you will have the work back in 24 hours, you must have the work back in 24 hours, etc. It is very important to be honest with your clients. They are frustrated just as much as we MTs are with the lack of honesty and integrity throughout this industry.

Good luck to you.
Nice getting a phone call, that
is nice to be appreciated.  What are their good points.  I am always looking.
Pick up the phone and call
x
call the phone company
and tell them they are, in fact, harassing you and ask them how to block their calls. That would seem to be a better way to handle it.
Didn't you get the phone call?
Even though our cost of living is probably about 5 times that of Bangalore, some genius has decided that compensation should be 'equalized'. That's about as much explanation as you're going to get. At least in my phone call, they tried to say that they conducted a survey of MTSOs and determined that we were way overpaid, so in doing the global calibration, they have determined that we won't be hurt too badly. While no specific mention was made of VR, I'm wondering if that's going to be plummeting down to the 2 cents that we thought must be a joke in a prior posting.
Didn't you get the phone call?
Even though our cost of living is probably about 5 times that of Bangalore, some genius has decided that compensation should be 'equalized'. That's about as much explanation as you're going to get. At least in my phone call, they tried to say that they conducted a survey of MTSOs and determined that we were way overpaid, so in doing the global calibration, they have determined that we won't be hurt too badly since we'll be closer to what all the other American MTs make. While no specific mention was made of VR, I'm wondering if that's going to be plummeting down to the 2 cents that we thought must be a joke in a prior posting.
No packet or phone call..maybe I'm TOAST!
NM
I'm curious if any of you pick up the phone and actually call your STM sm
to discuss your worries, or do you just post anonymously on the boards and hope a miraculous change will happen by osmosis? Personally I'd call my manager and specifically request to be backed up to an account that has a lot more work on a regular basis, and maybe phase out some of the smaller other 4 accounts.

But that's just me and maybe that's why I am happy and secure here....

Good luck to you.
Breitner transcription phone call?
What phone call/meeting was this? I was never informed of any.
Provide it to the moderators along with TB's phone number to call. :)
x
wish I knew...missed phone call as it was a last minute...sm
thing and not during my shift, as I work evenings. Something about changes in the organization and jobs have been phased out or merged and mine was phased out. I know that without shift leads there are going to be a lot MTs out there on their own, but what can I say. Just the way of the MT world I guess, constantly changing. lol
Get proactive!!! Pick up the phone and call the office?? NM
xxx
Make a phone call. Too important to leave to email. nm
s
Is it possible to do call forwarding to one of those expensive phone sex lines? teehee.
x
Good point. Who do I get on the phone if I have to call customer service
for my credit cards, or software questions, or whatever?  I get someone who I can barely communicate with in the freakin Philippines, or wherever.  It is so WRONG.
I did phone training years ago on the platforrm and was paid 50.00 per call (sm)
The call usually lasted an hour, and was one-on-one.
I didn't even receive the courtesy of an e-mail, phone call, etc. sm
I thought the test was very easy. I've got 18-years of experience, sent a cover letter (that I spent an hour on) in addition to my resume and got not response whatsoever. The least an MTSO could do is say, Thanks, but no thanks. Daily applications, cover letters, and testing without so much as an email is beyond frustrating!
I received a phone call from MDI mgt. about my questionnaire answers and told ICs must by E/O ins.
x
Can anyone from the Ohio MQ office give me a contact person and a phone number to call so I can talk
to someone there without getting a lot of other people involved before I find out what kind of accounts they have to offer. I am interested in transferring from my current office but would like to speak with someone up there first. Even an email address of someone would help.
WARNING!!!! WARNING!!! NIGHTMARE!!!!!
WARNING!!! The IC works using Nicholas Transcription's own self-rigged platform system that they literally pieced together themselves even tho they are noT programmers= NOT EVEN CLOSE. this, um, platform is trash. It has so many bugs and errors that the MT spends more time fixing platform problems than typing; the program is so bad that it will destroy a computer. I know this because I had to replace my computer. Any body that works for this company stands a good chance of losing money rather. They pay 7 cpl, use a linecounting systme that does not include headers and footers. the low pay, the $2 charge for dir dep, and the time is spent struggling with this HOMEADE PATHETIC PLATFORM is extremely unreasonable. Oh yes, if an Mt does not meet the turn a time, the owner gets belligerent, hot-headed, and will FIRE an MT in a split second for being out of turnatime even if the reason for this is Nich. Trans' fault. This is a husband and wife team and the wife is without a doubt the worst individual I have EVER worked for (i have been in the biz for 10 years, so this is saying a LOT!!!) Enter at your own risk!!!

Worked on C-phone for 10 years with 1 phone line
nn
C-phone - I purchased a c-phone from someone in Oklahoma but never got it. *sm*
First she told me her grandmother died. Then she told me she mailed it. Then she told me her daughter was having chemotherapy. Call me naive, but I thought she was sincere and cannot imagine anyone using their daughter as an excuse. If this is the same person from Oklahoma, I sure would like to know about it because now I want my money back.
I don't have a second phone line ... cable modem for the internet, regular line for my C-phone.

If anyone wanst to get through to me while I'm working, they have my cell phone number.


And, as I said, some accounts are using wav files -- no doubt soon all of the accounts will convert.  Hope so ... would make it easier (less expensive) to work when traveling.  :-)



Lots of good companies out there -- hope you find one that fits :)


 


 


Yes, call waiting works. I also have call forwarding from my home line
NM
C-Phone = Connexions Phone

Dictaphone is a company and one of their many products is a C-Phone.


http://shop.dictaphone.com/productDetail.asp?id=27


WARNING (SM)
If MQ is discussed anymore on this thread, the entire thread will be deleted.


Thanks for the warning! And NO WAY!
x
Well...thanks for the warning!! (nm)
nnnnnn
Thanks for the warning
There are a couple of other companies out there fishing around for business on this board that have those same great features!!
Warning about D&L
I am an ex-employee at D&L and I will back you up 100%. I again did not receive my last check today, as promised, but some flim-flam excuse about them having received a bounced check from a large account. Regardless of their problems, I had done work for them according to their rules and expect pay according to their promises. I got out of there...I'm sorry you are having problems. For anyone looking for a job...beware of D&L.
WARNING ANOTHER CO THAT DOES NOT PAY
Please stay away from Meditran or also posts under the name of Rose for ortho help on this board.  They do not pay! 
what? oh man. thanks for the warning :)
/
Just a warning

There is a certain company out of Sarasota who will advertise on the other board initals are PS  -- good company in the fact that MT week GIFT and during XMAS gift, however SMALL.  However, what I learned, is that if you question they will scr** with you.  Example  -- I did 35 reports for this particular company  -- out of those 35 reports it was 535 lines -- YEP -- and no, I'm not lying -- automatic line count  -- starred with another company recently 35 reports equaled 2100 lines --- HMM what is WRONG here?  I called company A today got the run around and after SIX emails --NO response I was terminated  -- I really DON'T give a hoot or holler and as an IC  they cant terminate me  -- I just want to forewarn and forearm that there are companies out there like that


thanks for the warning

I'm willing to bet we'll be seeing a lot more terminations with this new Impact thing.


Just a little warning...
Sometimes your better off under a group policy because your rates are across the board for everyone. With individual policies, come renewal time..you had better hope you did not file too many claims or have a new diagnosis like diabetes, heart disease etc..or your premiums could go through the roof and there is not a lot you can do about it. If you decide to switch policies/companies you might find that they will only touch you if you have a policy that costs out of this world, forcing you to stay with the first one. I have worked in medical billing/insurance, etc. I've seen this happen and also personally I have had to get a individual family policy. They snared us in with this great rate but a year later, our rates went a lot higher and we hardly had any claims. I guess the bottom line is.. it's not a great situation out there in the world of healthcare. We are forced to pay the price so to speak. Honestly, best wishes and I hope they do not sticker shock you later. The best news about individual policies is that if you are self-employed, you can claim it on your taxes so in a sense you get it back.
warning
They are just about all Filipino MT related and they literally kiss their behinds.  They used to deduct from them just like the domestics, but they are phasing that out.  Domestics are deducted for every little mistake.  One girl was let go after only one week, had NO mentoring.  Admin staff never been MTs.
They never once sent me a warning..
Just as I was about to start making my line counts and doing well the work disappeared and not just the usual standard drought that every company gets. My work up and vanished and never came back so after months of not making my line count I finally told them to i couldn't afford to work there. If they had the audacity to complain to ME about my line counts I'm sure I would have used much more colorful language. They're actually pretty cool about it though. I think their biggest problem is they're either overhiring or send our work offshore; maybe both.
Wow, thanks for the warning
Poor grammar and then calling MTs girls.  Good thing you steered clear of this train wreck!   1 cpl?  BWAHAHAHA....good luck finding someone to take that.  Was the name of this outfit Scrooge's Medical Transcription Service?  
Thanks for warning us. nm
xxxxxxxx
No, not that company. But thanks for the warning. nm
x
Thanks, we dodged the last one. But was warning new MTs to

MQ is concerned when it comes to covering yourself and what you THINK you have when you work for them.  You can be in for a rude awakening and you are left holding the notorious bag.


They are reporting we are in a cycle now and it will last a few years, so we should anticipate this kind of storm activity next year and the next.  These kinds of horrific storms have been here before so it is not all "global warming" so they say.  It is a cycle.


From 1900s to 1950s we had storms with 180 mph winds etc so we are in for a mess of them it looks like.  Good luck to you too.  I'm leaving national work as an income, maybe a PT but will never depend on it ever again at home.