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Wasn't just fast, the audio quality (re-recording)

Posted By: was terrible. Uggh. nm on 2009-02-17
In Reply to: I did the same thing. - Zville MT

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How's the audio quality with TT? nm
x
I have had zero problems with ESL/audio quality/whatever. TT is the best so far for me.
nm 
Sick and tired of poor audio quality (sm)

that seems to get worse and worse as the days go by?  Remember when we were told that switching from tapes to digital would make all the difference in the world with regard to clarity and our production?   Remember when we were paid more and had plenty of work?  Remember when there was no working on Sundays or holidays? 


Why is EVERYTHING MT going to the dumpster?


Why do these MTSOs accept reports dictated on cell phones?  Can't they write in their contracts that cell phone dictation is not clear and it can also be intercepted by others and therefore unacceptable?  Why don't the QA personnel who read our flagged comments about awful audio pass this information on to the client so that it can be fixed?  It's getting worse and worse.


Back in the days when I had my own accounts, one of my dictators asked me to please tell him as soon as his equipment malfunctioned (in those days, it was batteries running low or a tape that needed to be tossed and replaced).  He said there was no need for the MT to suffer with poor audio reports when there is a simple fix.  So, what's the difference here when the idiots dictate on cell phones?  Or there is a hospital phone with a short in it?  Why can't these things be fixed?   


My plea:  If you are a QA person or MTSO getting repeated complaints about specific dictators' dictations being garbled or unclear, won't you please notify, and keep notifying the client until they are brought up to par.  How about sticking up for the MTs for a change rather than protecting the client all the time!?  In the end you are protecting everyone, including the poor patients whose reports are being dictated and transcribed. 


I'm tired of MTs taking all the blame for this industry's downfall.  If MTSOs and clients demand 2-hour turn-around time, how about improving the technology to make your unending demands more attainable?  It's 2006.  There is no excuse for the garbage I have to listen to day after day.  No excuse at all. 


 


The sound quality wasn't so bad
I wasn't able to use my foot pedal, but it does allow you to pause, back up and restart, but with the mouse.

There were a couple of dictations where the dictator mumbled, and I just put a blank, figuring they were checking to see if I would flag or guess.

I have always plugged my headset into speakers with volume adjustment. I can never get decent sound quality with just plugging into the computer, no matter what the software is. That has been my experience.

i proofed a few reports from a filapino and i was shocked at the good quality. wasn't expecting
;
You are right - see posts below about co's paying OT/recording hrs
...
Great. Glad there will be recording available.
nm
One AC has certainly asked for extra help w/o recording hours
That is a little much for somebody to make up. Also have you never been called by ops to work extra? If so that would be rare or your work is not very good. My phone rings off the hook on my days off.
That wasn't my experience there. I wasn't on that kind of all-inclusive acct, either. nm
s
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
audio
I just left them for the second and final time due to extremely bad audio files.  I was assured this second go-round that the problem had been corrected but was not.  I spent the biggest part of the first week - lasted about 3 days - trying to hear dictators, mainly ESL.  The people I dealt with were terrific; benefits are some of the best; audio extremely poor.  I figured no money could be made under those circumstances.
AUDIO HOURS
Can anyone give me any idea what to charge for an audio hour of transcription and how much time this equals out to? I was offered a freelance job of 30 hours of audio hours for TAT of 2 days and have never done this before.  It is television production work. Thanks for any help!!!!
There is no way to do 30 audio hours

I can usually transcribe 1 hour of dictation, my easy stuff, in 1-1/2 to 2 hours.  Even if you have really easy stuff to do, on the low end it would probably take at least 60 hours to transcribe, and mayve 90!  Geez..even if you could transcribe it in real time...taking only 30 hours to transcribe those 30 hours, you'd be putting in 2 15 hour days to do it.  Realistically, for 30 hours of dictation you would 60-90 hours of work.


Patti - about audio
Thanks for your input. I haven't taken the job yet, as I wanted to get some advice from others. Of course, the sample test he had me take was extremely clear! The calm before the storm! He said he would pay me $50 per audio hour. I'm thinking, if it takes me over 2 hours to do an audio hour, it probably isn't worth it. Maybe I'll just have to try it first and tell him up front what my plan is. Do you think $50 sounds fair?
Everything audio I was sent was horrible..
xx
Really bad audio and account--sm
Was a verbatim account and really bad dictators, lots of heavy ESL. So, yes.  Very hard to make good line counts under those working conditions.
medgarde audio
I was wondering if anyone else has ever applied to medgarde and had trouble playing the sound files?! I have been trying to get it to play for a day, and I updated the media player... I'm just curious if anyone else had this problem and what they did to fix it.
the audio is horrible on the new system....
I had my husband listen to a little bit of one of the doctors and even he said it sounded like mush. I bought an expensive pair of noise cancelling headphones and it is still terrible. I can handle the software, but the audio is another thing. I am ready to resign. Grrrrr.
Getting paid by audio hour
I have not gotten paid by audio hour before and just wondered if anyone has an idea what good pay per audio hour is? It's straight typing for seminars/speakers. Any opinions would be greatly appreciated!
Good luck with audio
I have done seminars/speakers, etc and never again unless I listen to the tapes or whatever first.   It all depends on where they put the microphone and their euipment. I got stuck doing a seminar and found out it was all about building a chip in a computer and had all orientals at the seminar  - worse nightmare that there was.  You would have to see how many lines you would get in an hour worth of the audio to figure out a fair price -- not in an hour of typing for you but the audio and the difficulty.   I had 10 tapes from a 2  day seminar  -- 60 minute tapes not all were filled on each side and their bill was well over 1200.  Had another on the use of animal with sexually abused children for therapy, 8 to 10 hours of audio and that one was also over $1000.  But I charged by line.  It took about 4 hours to do each hour of audio when it was good recordings and up to 5 to 6 when poor.  We did average about $25 per hour when typing but adding in the QA and listening again to make sure we did not miss anything brought it down to under $20.  So then it would be a charge of about $80 per audio hour -- rough estimate.  Again too many variables and I would not charge or be paid that way. 
Posts here say you need about $2 per audio minute to
p
You'd do better to bill by the audio minute; I'd bill $0.75 per minute of audio.
x
I agree on the audio. Not sure what causes their problems with this. nm
:
DocQ audio from keyboard
CTRL + SPACEBAR to toggle on and off for play, CTRL + comma and CTRL + period for rewind and fast forward. Once you've tried it for a half a shift, you'll never want to see your footpedal again!
Unless your audio can speed up more than mine
I would say the person (people) telling you 3x as much as straight are just outright lying. I think I mentioned my speed, high also but never have tripled on VR and I keep my audio at full speed, cannot do more than the audio allows. I am very satisfied in the long run with Escription. I had so many straight reports yesterday, usually do the op notes but mostly discharge summaries on the weekends sometimes and so many ESLs, I could have pulled my hair out. What is strange, sometimes a particular dictator on VR and sometimes not? Don’t get that but wish all were. Good luck!
A wav pedal for the audio transcription part....(sm)

I honestly don't know if you NEED one or not...there may have been manual 'play/pause' buttons you could click on with a mouse, but I cannot remember for sure, so don't quote me on that.  Reference books are definitely handy...I had to break open my AAMT rule book for a couple of things I wasn't 100% sure on, and even had to pull out my old dusty Dorland's that I've been using as a foot rest for some obsure thing I couldn't get a definitive answer off the 'net from. 


Like I said, I enjoyed taking the test because I've honestly never tested before.   I've only been doing transcription for 5 years now, and it was always with the same company, and still have oodles to learn.  The part I enjoyed most though was the actual sample transcriptions.  Fun to hear other voices and accents and type up material I never got exposed to before.


Just give it a shot!  After you finish a 'block' of testing, it asks you if you want to stop and come back to it later or keep going.  When you first sign up for the testing, it assigns you a log-in and password, solely for that purpose that if you need to take a break or plain ol' stop, you have that option. 


I shoulda asked the interviewer how I did.  No part of the test said anything like, 'Sorry, but you stink and you can go away now.'  I guess if you pass one part it feels you are good to go onto the next?  No idea honestly. 


Go on...just do it. 


The two ladies that I talked to, both before and after testing, were very nice and I'm sure it's a great company.  I just knew where I really wanted to be is all. 



I work for the DSG-2 side. One account has some bad audio sm
some of the time-not all.  Otherwise I am happy where I am.  I cannot speak for the other side which has different accounts. 
DocQ, hmmm, how to play audio from keyboard??
Can you share.  Didn't know, worked on platform twice and nobody ever said this.???  Can you share?
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
Run as fast as you can,
I'm supprised she is still using the same name, she's been known to change names in the past. 
RUN as fast as you can the other way
the person you mentioned is the biggest phony, lazy, bs artist, hard work, low pay
RUN I TELL YOU
abusive once you are there a while
Run as fast as you can....
I used to work for them though not on the radiology account. I knew two girls that did work on the radiology account and they hated it, but she had no one else to work. So they had to work horrible hours and the CEO was constantly pestering them to work more (they both have since left). Their line counting program counts short too. I had to work 12 hour days when i did work there just to make any money. They play favorites with the MTs, the office staff treats you like crap when you do need something, you will never make more than what you are hired in at and the list goes on.
RUN AWAY FAST!
This is probably one of the worst MT companies out there. I made the huge mistake of working for them just over a year ago and ended up quitting after only a month. You won't be dealing with anyone except people in India. You can't understand a word they say and they constantly will harass you through Yahoo IM asking when you are going to work and why you are not working, but when you needed to IM them for tech support, they would take forever to answer, if they even answered at all. My experience was that they are very, very rude to their MTs and all of their QA and account managers are in India. I was scoring at least 98% on all of my QAs, but they kept telling me that I needed to improve. There are much, much better companies to chose from. I would stay far, far away from this one. I ran and never looked back.
run away fast
run far far away from SoftScript as fast as you possibly can! Its true you can't believe everything you read here, but trust me when i say everything said about them is the truth!
RUN FAST!!!! sm

Late payer...and will lie and say she sent the money and didn't.  You can tell by the postmark when you finally do get your check.  Also, there is a line count discrepancy.


Save yourself the trouble.


Act fast
Terri Davis is in the process of selling off her accounts and is screwing both companies buying AND the MTs, due to her psyhopath ways.

Act fast on your legal action. MTs and Editors get the heck out now before she cons you into unemployment.

she is truly a sick and evil person who will stop at nothing to look like the intelligent person she is not.

BTW... Shelly (I won't put her last name, but you will know who I mean), is Terri's COUSIN, by no way a REAL MT.
This is truly a run far and fast
Worked for them for 2 weeks in March--haven't yet and will never see a penny of the $150+ they still owe me.  I gave up asking.  Don't believe their ad that they offer MTs a great whatever--blah, blah.  A word comes to mind: ruthless.  Just my input.
i'd run far and fast
I have had 2 friends work briefly for this company.. both promised one thing and received something totally different that was not acceptable at all.
How did you get off QA so fast?
//
Not so fast
There is a difference between OSi or MQ, or some other MTSO willingly offshoring and a hospital/client moving offshore for financial reasons.  Not all these moves are controlled by any company or management, they are controlled by the clients.  Some hospitals will request offshore for financial reasons, others forbid it.  To say that OSI offshores big time makes it look like they did it. . . this is inaccurate..
Not fast enough
Hear ya! I thought it was just me. Type 120 wpm use all my expanders, burn my brain, and can get nowhere near $25 an hour. I would imagine anybody who is getting $25 is possibly blessed with an account from heaven? Not so here. Have a nice weekend!
RUN AWAY!! As fast as you can!
They are the most unhappy bunch of people I've ever met or worked for. I lasted 2 months and it felt like two years!
Run away, very far, very fast. sm
Do a search on the board. Mostly bad stuff.

You can do better.
Run. Run as fast as you can.
bb
Me either-Run away as fast as you can-NM
NM
PLEASE RUN AWAY FAST...SM
sent you an email.
Run away, fast!
I had the extreme displeasure of working for this company a few years ago when they bought out Cymed back in the summer of 2006. They offshore all of their work, treat their MTs like second-class citizens, and I was almost always running out of work. My pay checks were always getting screwed up and I could never get in touch with anyone in the office and, when I finally did, they were usually very rude and ignorant. Like I said, I haven't been there in almost 3 years, but I have heard that they are even worse now. I have been with the same company since I left SPi and I am a million times happier!
Run away, fast!!!
This company is horrible. I worked for Cymed until they were sold to SPi. I left there in February 2007 and never looked back. They treat their MTs like second-class citizens and they were constantly running out of work because they offshore so heavily. Management was constantly changing and my paychecks were screwed up often. This is the LAST place you want to work, trust me!
I should have said .09/,04..too fast...
.09 for straight/.04 for VR but 80% is VR and 20% is straight typing.
Run FAST
Synernet is a horrid company. Pay is low.. 7 cpl for NO spaces on 55 line... they claim it equals standard pay. . NOT NOT NOT

Julie is a horrid trainer.. puts you on hold all the time, gets mad if you call her with a question. Does not teach you all the applications to the platform then gets pissy if you have not figured it out on your own along with everything else.

Lines are not abundantly produced, hard to get 150 lines an hour, let alone industry standard of 200 lines an hour.

RUN FAST... RUN FAR