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Well, I am an Ex-Transcender as of Monday. sm

Posted By: Black glasses on 2005-07-15
In Reply to: How many positives are new? - disillusioned

I was disillusioned as you.  I am an acute care MT with 20+ years of experience and it just was not for me.   Although, I have to tell you that the production management team were awesome to work with up front; however, I didn't like the behind the scenes action like changing my worktypes without telling me, as well as consistently running out of acute care work.  


For example, if you  work primarily on er reports and the discharge summaries are behind, they will just take the er dictations out of your queue and you will discharge summaries for a week straight, and they don't even bother to tell you, hey the ds are backed up and we put some in your queue.   There is nothing wrong with keeping the account in TAT, but give us, the MTs, the respect of telling us. 


Also, the ES accounts are a total rip-off.  Taking 20 and 30% off the line count is a totally stealing from us MTs.  Personally, I had a huge problem with it once I saw that it amounted to $500 out of one paycheck.   That really sucked bigtime!


Let me ask you - if you are an acute care MT and was given boring clinic work or doctor letters to do all day every day, would you be happy when you were hired for "basic 4 acute care work".


These are just a few major reasons why I am gone.


Good luck to those who have stayed and I hope you are happy.  To each his/her own!




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    It's Monday. Everyone plays catch up on Monday. Give 'em
    s
    To Transcender below

    I for one am still waiting for your post as to the difference in the pay raises, incentives, base pays, bonuses and treatment of newbies versus long-term MTs at Transcend.  You said many things but when asked for specifics, you never answered.  Well, you did say you wouldn't post publically.  Well, it may be public, but you are still anon.  So, why not "ante up" as the other poster asked you to do and give us some facts to back up your statements.


    You have gotten on here publically and casually thrown around negative accusations about the company.  You should expect some MTs to want some proof of what you are saying. 


    It just makes me really mad that some people are careless with their comments and can turn others away from possibly being hired by a wonderful company.   I can tell you specifically why they are wonderful and have proof to back up my statements.  WELL????? 


    I am a Transcender
    I have to agree with you too.  I love it.  I was a little slow with work for a few days but I was given a secondary without any hassle and now I don't have to worry about it.  Aside from that, they have been great.  And I read many, many posts on the forum when I first got hired.  I read way back as I wanted to get a feel for things and I never came across any complaints such as the poster below was stating.  Very unfortunate. 
    TRANSCENDER
    I say go for it.  Transcend is a wonderful company to work for, don't let anyone sway you if you really are interested. 
    Ex-Transcender
    I tried really hard on an account with Transcend that had 90+ plus ESL docs, and could not continually meeting the 98% error-free goal, or really make any money. I have been working many, many years in all phases of medical transcription, and this was the hardest account I had ever worked on.  I liked the people, and the training was good, but just could not live up to their expectations with that account. At my age, I got frustrated and quit.
    Transcender too
    I work for Transcend too and this is the first I've heard...I came from MDI Florida and they sold to Transcend.  Things stayed the same for about a year then slowly things were changed to the Transcend way.  Transcend has its good points and bad points but overall I am very happy there...
    another Transcender
    I don't want to beat this subject to a pulp, but I just did my training with Transcend yesterday and I am discouraged to read MTs are running out of work on a regular basis.  The recruiter was very rushed to get me started, I thought.  Why would they hire new people if their accounts are running low?  I don't get it.
    Not an MDI-er and not a Transcender

    I work for a small MTSO, a mid-size MTSO and I have a private account.  I pray my situation does not change until I can get my 6-yo child into college.  I cannot raise her to be many things that we Americans aspire to be - programmers, doctors, track stars - because our society lacks cohesiveness, integrity, sense of family.  It is just too easy to sell off what we said we would never sell or give away.  I will raise her to work in a profession immune from replacement by computers or offshoring services...but pray tell, which one would that be anymore?  Perhaps pharmacy so as to dispense all the antidepressants and mood stabilizers that are coming to be the American way of life.


    I met D in 1997 when I went to work for Signal and became one of the cream of the crop in the MT industry - until Signal was sold to MQ.  Life went on and many years later I rejoined the family with deference being given to my previous work at Signal as having elevated me to a standard higher than most MTs.  I left MDI some time ago, having stayed longer than I should have.  While there was nothing on paper to say that I knew what was happening, my heart told me the truth.  All those years of D saying she would never send work offshore, and yet, where was the work?  When my primary account only recorded fewer than 100 dictations over the course of a weekend, I knew there was a duplicate system syphoning off the work, again only my gut to tell me so, no proof of it...just a dead paycheck that does not pay the mortgate.  That was last fall.  When it was anounced that VR was taking all three of my accounts and there were emails stating D hoped she had made the right choice, well what else was there to know.  It happened with Signal.  I felt I knew it was happening with MDI-MD, and now everyone else knows, too.


    To all you cheerleaders rocking out here the last few days, tell me I have imagined all the posts decrying lack of work by Transcend.  Tell me it was NOT just within the last few days one of your purported MTs posted that if you are going without work, don't take it.  Just pick up the phone and ask for more work.  You cannot post now that everything is rosy and gloss over what has been posted about the T over the last couple of years.  The MTs from MDI will be jumping from the frying pan into the fire.  Do NOT pretend Transcend's endeavors in VR and offshoring will prevent loss of American jobs.  Do NOT pretend Transcend is the answer to the problem (are you listening, D??)


    I will keep my accounts for now.  I am grateful I work for an American physician who would give up his practice before sending transcription out of the States (are you listening, D??).  I work for an MTSO that has clients who tried it and came back with a better understanding of why it is important to keep transcription state-side.  As for the other MTSO, well, I will see what happens there.


    Shame on you, MDI and shame on you, Transcend, for trying to pretend things are rosy. 


    off my  


    to transcender
    Do you do clinic work or hospital work with reports of all types? Sometimes, that is the clincher - if you do only one type of work, it usually runs dry...just curious. Thanx.
    MDI/Transcender
    Honey, they are not dying, they've done died.
    MDI/Transcender
    Of course she said yes they would stay the same. What she meant was that they would stay the same FOR NOW. They won't stay the same after 1 January, betcha a beer.
    Don't be Depressed, Transcender--
    I've been working part-time with Amphion for almost a month--so far, so good. I came off proofing two weeks early, and the account I've been on has never run out of work. The staff I've worked with have been very pleasant and professional. I've been paid on time as agreed, and I'm happy to have a part-time schedule with no nights and/or weekends. I'm feeling optimistic.
    should this transcender take a job with amphion??
    what to do????
    Fellow Transcender, I have had so
    many problems with this platform.  If you make just ONE mistake, it screws everything up and you can't get back.  I did 3 reports in 3 hours today.  Very frustrating. 
    X-Transcender who is happy now, can you
    e-mail me privately please? pwdohio@yahoo.com Thanks!
    It's Official! I'm A Transcender !!!!
    O' Happy Day !!!!!!!!!             
    Another happy Transcender here, too! nm
    s
    Another happy transcender
    I have been a happy Transcend employee for over a year now. I get a mix of good and bad dictators, but you get that everywhere! There is VR everywhere now and the same goes for offshoring. Times change, technology changes, and we have to be willing to adapt.

    I agree with the other posters. If you hate your job find another one. Transcend is a great company but is probably not a good fit for you, especially since you have such a negative attitude about them. I went through a couple of companies before I found the right company for me. Do yourself a favor, search this forum and find your dream job. Wishing you much luck and a better experience next time!
    I agree with ex-transcender
    After working for both companies, I am happy at SoftScript. They are flexible and management has been easy to communicate with and questions are answered quickly. Pay is on time and the platform is easy. Yes, there is a lot of work available.
    not a Transcender but on eScription
    I have been on eScription since this spring. I do a combination of VR and straight transcription for my account. I have a couple of doctors who speak clear and fast and eScription hardly gets a thing wrong. I can get 800 lines an hour on those. Oh, if only I could get those doctors all day, but I can't. They don't dictate enough to fill a day. I have other doctors that I can only get 200 lines an hour on VR because they speak slow anyway or pause a lot, so speeding up doesn't help things much. I put them at double speed and still could have typed them without stopping and gotten paid better. Then there is all the dictation that is somewhere in between as far as how well the VR report comes out (or not), how much the dictator jumps around and confuses the program, etc. I use pretty much all the keyboard shortcuts and the VR overall is fairly decent for our account (I'm guessing because we have a limited pool of MTs training it), but we still run out of work and we're only at about 50% VR right now.

    So I'd say, aside from learning all those keyboard shortcuts you need a good dose of luck to be on an account that eScription can get pretty accurately, good dictators that you can speed up all the way but still understand, and plenty of work so you don't run out. I really don't know what else you can do.
    I'm also a Transcender - love it here.

    I worked for Transcend one time for 3 years, had to resign for family reasons, but was welcomed back with open arms when I came back this year.  I'm sorry I ever left and glad I came back. There is constant evolution and constant growth.  The only limitations are the ones you will put on yourself.  I just enjoy the fact that we are kept in the loop on everything that is going on --- glad I made the decision to come back. 


    Hey Missourians --- BUZZ ME!  Bet there are more of us than we realize :) 


     


    not a Transcender, but curious
    You said they are cutting your pay 30 to 35%. Is that from straight typing down to VR rate (in other words, VR at 30% of straight), or is that going to be a rate cut for everything across the board?
    Anonymous Transcender
    I hope it all works out for you. Rather than looking it as being jerked around, you might take it instead in the positive viewpoint of being given a heads up. Good luck to you!
    Also a Transcender... LOVE it!
    I have a few gripes with this company, sure, but for the most part, I haven't been this happy at a company in a very long time. I feel like I matter to the company. I'm not afraid to ask for things I want or need or just to ask questions. Work has been low (it's been low everywhere), but I told my regional manager my concerns and she gave me 2 extra accounts and was so validating about my concerns. I can get more if I need them. The pay is decent for a big company such as this (I got more with smaller companies and private doctors), but I can get in so many lines that it seems to balance it out. I love the accounts I work on, I love their eScription platform (both speech and text, I do both, but mostly text), and I love the whole team.

    QA is wonderful, HR is wonderful, my TLs are wonderful, etc. All in all, I'm a very happy Transcender. :) I just can't wait for the winter season where we are all slammed with work again!
    Transcender who doesn't want to go on food stamps
    How is Spheris as an employer?  Are they hiring?  Are they fair?  Do they have benefits?  Can someone make a decent living there?  If their employees give them everything they've got, is Spheris loyal to them?  TIA.
    Current Transcender - long message
    First of all, I'm not management, which is why I am posting my name. This way no one can say I am anything but an MLS.

    October 5th was my 9 year anniversary with Transcend and I'm still here.

    I don't post here often but I get really tired of reading anonymous blatherings about how horrible a company Transcend is to work for.

    Is it the best company out there? Probably but I honestly don't know. They have been good to me for 9 years and that's all I can attest to.

    Maybe I have just been very lucky to have the account managers and team leads that I have had in the last 9 years.

    I see people posting about how many companies they have worked for and I am really not impressed. Instead of their transcription skills, it seems that these people are honing their testing and interviewing skills with all the job hopping they do. How can you really decide if a place is a good fit or not if you don't give it more than a couple of months?

    There have been ups and downs with Transcend for sure. My curiosity gets the best of me though and I ride it out to see what happens next. I'm still here so I guess that would mean the changes, though sometimes really hard to swallow, have worked out just fine.

    They pay us on time every pay period, the tech support is great, the teams are great, and they pay just as well, if not better than anyone else out there for straight transcribing and VR.

    The flexibility they give us is great. They are understanding and sympathetic when our lives are twisting and turning.

    Since May, I have lost 5 family members and close family friends. Talk about an emotional roller coaster.

    I even dropped everything and drove to Las Cruces, New Mexico from Washington state straight through with my sister and daughter-in-law to be with my dad as he was dying in August. My managers knew my dad was ill but I literally called them from the road when I left. Karin and Linda both told me to not give it a second thought, GO and be with my dad. A lot of places won't tell you that. If you don't have the PTO, you stay put or suffer the consequences.

    My production has suffered greatly, then bounces back, then I am slammed with another death. Instead of reprimand I have had support.

    Probably a little more information than you needed to know but this has been my experience with Transcend.

    Maybe if people were a little more honest with each other ALL of us would be better off. Good or bad experience, let them post their names.

    J

    Every other Monday.
    x
    Believe it or not, Monday it will be there!
    asd
    That's okay! LOL it *is* Monday!
    Thanks for the feedback. Unfortunately I didn't have a choice in quitting my other job, work was just gone, so that's just added to the stress. I considered looking for another PT position to tide me over, but then Murphy's Law might dictate I had waaay too much to do and/or get confused with two sets of rules and platforms. I might have to, though, if I can't get work soon.

    I startnew job Monday.
    Today, I still do not have any work. My CSC center said sent a bulk email for MTs out of work to call the office and other centers will have work. WELL!!! that is enough for me and I have accepted my new job and start Monday.
    If you started on Monday you are probably still on
    full QA and that would explain the reason for low workload.  I have been with them for 7 years so I can attest to their integrity and consistency.  However, please feel free to e-mail and let me know what account you are working, as I know one account asks you to assign how many minutes you want per day and the other is an open pool, as I would prefer not to discuss specific accounts in an open forum.
    My my new days is now Monday, so
    I was off yesterday. It's not a bad day to have off since work is so often low on Mondays. And now my start time isn't until 11:00 on Tuesday, so hopefully it will have built up now that it's time to work.

    Wow - that was weird. Let me know if you can read this note. I kept typing all the words right the first time, as if I had a stroke or something! Hope not!
    Webmedx does, every other Monday, DD. sm
    Never late, always accurate.
    Sorry, DUH, I get it now, sorry to be so slow, it's Monday! Nm
    .
    I get mine on Monday. (nm)
    x
    I got mine Monday by Fed-Ex-nm
    nm
    Interview Monday sm

    Would be interested in hearing what their expectations, platform, etc. are if you would be willing to share.  My biggest question, obviously, is pay as I do not want to take a cut in this..but that is something I will find out Monday.  Just curious about general info on the company.   When did you interview?  The recruiter said my e-mails were bouncing back to him undeliverable so maybe it is on their end??


     


    Not yet but hopefully soon. Wonder if anyone we will hear anything before Monday when the new HR
    person starts. 
    Sunday and Monday

    I'm not on the schedule with any of them on Sunday, Monday I only work for one of them. I took the third job because it's a specialty I like and want to do more of. I'm trying to decide which direction to go in  - certainly don't want to work this much indefinitely.


    Sorry, Monday morning
    I could not find any posts on this company.
    March 17, then every other Monday after that
    .
    I would say Monday should be the telling SM
    day.  If there is no pay and no indication of when you'll be paid, I'd get out of there FAST and also post the name of the company.  They've had plenty of time to correct their supposed **error*** cough...with the payroll company.
    no work for a Monday--- never
    happens where I work! I was wanting to have Sundays and Mondays off, but we have a lot of work leftover from the weekend!
    Monday-Friday
    I wish that people who get into this profession would understand that hospitals operate 24/7/365. My daughter is a registered nurse and does not demand a m-F schedule and YES she does have children. You got into this profession because of having kids at home and wanting to be a stay at home mommy. Well, 30 years of experience under my belt and most of the companies that I have spoken with allow me to work the hours that I want to work because of the fact that in general, I put in 12 hour days and even work weekends and dont take a day off unless I need to, due to illness or whatever and also, due to the fact that if I do have an emergency, I let someone know in advance and just not refuse to work
    I have an interview Monday, 700/day sm

    I'm not really thrilled about having to work a weekend day, but I need to supplement my FT job.


    Payday is Monday and that is when I sm
    anticipate being paid. My check is always there on Monday, never sooner. You are lucky your bank floats it sooner. Most banks don't.
    Monday was very slow because of it
    being the end of the pay period. Yesterday and today only out of work about 15 minutes.
    You may want to call and ask them directly on Monday...
    but I believe it depends on the way you were hired. If you are an hourly employee, your PTO would be paid at that rate. If you are production based, your PTO rate is paid at your average production over a period of three months. You must maintain a minimum line count though. Rochelle would know better.
    Thanks...I start training on Monday. :) NM
    d
    I got mine today (Monday). nm
    x
    Yes, tomorrow is payday at TT, every other Monday. nm
    x