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Well... it is common knowledge

Posted By: if you've ever worked at OSi on 2007-01-11
In Reply to: Why the view on QA? - Dakota

that the whole QA department is the laughingstock of the industry. What a joke... unbelievable. They wrote the book on inside politics. You never get promoted with this company unless you are in the right clique. Truly the blind leading the blind. Coordinators aren't even that bad. QA department in a league of its own. Now that I'm gone I can look back and laugh - really laugh. LOL LOL


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I have not posted anything wrong. It is common knowledge that Keystrokes does not send work offshor
Now I know why so many people do not like these boards. I did not write anything bad or over the top. I simply stated facts. I agree with the others and will now observe but not post. This is craziness here. If someone asks a question, I guess they would rather have answers from those that do not know the real answers. Call the company if you have questions from this point out. The phone number and web site are not secret.
Not to my knowledge...nm
nm
I have some knowledge..
How long have you been there and why are you not happy there?
OSi and knowledge
I think that many of you who challenge the skill level of those working at OSi are full of sour grapes.  I think just like any company OSi has a variable learning curve of skills in both MTs and Editors.  Everyone comes into their job from a different knowledge base, whether it is formerly working in-house, formerly working on a clinic account or just out of school.  I think all of us need to be more tolerant and help others move on an upward curve rather than a downward one.  By the way, I love working for OSi and I have been there for almost 4 years now and I have always found everyone to be helpful.
To the best of my knowledge
everyone has been paid. Don't know why no one else has posted this fact. It is notable that no one posted the company's name, which I think suggests a certain loyalty as they have been a very responsible employer.
To the best of my knowledge sm
They have everything traditional on Extext. Some ASR is on eScription, some on Nuance. Standard XP computer is fine and Word 2000 or 2003, and I didn't read the ad, but whatever they said.

You'll love it, I sure do.
Not to my knowledge, but I don't know everything that goes on. sm
I do know that I have a great account and can get 300 lph, so the money is good. cpl rate is better than most as well.
Shannon may have tried to help, but her knowledge
was too limited.  The only one I can rely on for help or a half way honest answer is Terri in the office, but I do not know if she is a teamleader or not.
No direct knowledge but
There's a message on the Career Step board by someone who says pay is late and by Paypal. Don't know about the rest but the Paypal payroll would be enough to turn me off.
Not to my knowledge. My account
right now has a backlog, as does a fellow MT's on a different account. I have NO idea what account this person has been on, but I have worked for MDI-MD two different times (took a few years off when I had a baby) and have NEVER run out of work. They're a great place to work, and you can get a secondary account in the off chance that your primary ever runs out of work.
I don't have any person knowledge of them, but
at least I can't remember hearing a lot of terrible things about them. Give them a try. Might work out great for you.


ANYONE WITH SPHERIS KNOWLEDGE.. PLEASE..
Is there anyone out there who has current working knowledge of Spheris?  Hospital just sold off to them, all the employees given little to no information.. they said they only send stuff to India on a third shift basis if needed... Please reply if you have had any current experience with them, either good or bad...  such as hours, flexibility, any information would be greatly appreciated.. thanks again all MTs out there...  cindy  
Knowledge is power!

I just wanted to thank you all for sharing.  Every opinion and every point of view are valuable.  The truth really will set us free --eventually.


It is a common
phenomena that QA is inconsistent in any company. One QA gives 100%, the next one gives 75% accuracy, and worse you can get 25%. They ought to standardize QA. Hey what about a QA checking another QA's output...hahahaha....to kinda bring them off their pedestals.
how common is it to not

hear back after resigning (with notice) ME/MT position? What do you do, send another note? Not say anything?


Thanks a lot,


Brit.


is this common?
nm
this is very common

I spoke with one person who was looking to incorporate VR into his business (his parent's business has been operating for about 15-20 years, and he is trying to upgrade them).  He said that doctors just don't dictate correctly for VR to work properly. 


I know that I had the same problem you had.  Did you also notice that the company pays less with Edit mode than typing, so it takes you longer to do to the work and you get paid less, and the company keeps more?  It behooves the company to keep the VR; it puts more into their pocket and less in yours, without them having to deal with the headache of making sure the reports are right.


That's more common than you might
xxxx
It's more common than you think.
My sister has a lot of medical problems, including hemophelia A. It is very rare for a woman to have this, but she has it none the less. Anyways, pharmacies have frequently messed up her medications. One time it was the hospital pharmacy after she had surgury. That mistake could have lead to life-threatening complications. My point is that these kinds of mistakes are more common than you think, and patients need to be very proactive with their care.
It is very common
From my recent interviewing process with a many companies, it is very common.  I am not meaning the templates that we individually create in our expansions but rather any charcters/heaings, etc. that automatically populate on the screen when you enter a job.  I personally can understand not paying us for those characters are technically we did not type them.  I just don't understand with the subtracting thing when we do not use them and have to delete them
I work for this company. To my knowledge, my DD's have ... SM
A-L-W-A-Y-S been in the bank on time and usually early, and I have worked for this cmopany for nearly 5 years.

Now, I don't know what happened to affect the DD this time, and I myself have not gotten my check as of noon on the day after payday. However, I do live out of state, and I know for a fact that someone who lives closer to the office that I do has already received hers.

Can we not just give the company the benefit of the cout this one time? Can we not, just this once, accept tha maybe an error occurred, or an emergency, or some other mishap, and wait and see if everything works out to our advantage by the next pay period? Saying that this company should not be in business is really jumping the gun!

I have a feeling that if you have automatic withdrawals that are affected by this situation, if you will talk to management, they will probably work with you with some kind of a reimbursement. They have always been more than fair with me in anything I have ever asked.

I realize that paydays are not to be fooled around with, but come on, haven't they A-L-W-A-Y-S paid us correctly?
Please don't post what you have no first-hand knowledge of. sm
It just makes it difficult to sort through what is true and what is not.
Anyone with knowledge about Doctors Documents?
based in Florida? Pay, workload, good people to work for?
Any info appreciated.
Er, make that personal knowledge (nm)
.
No personal knowledge of this account but (sm)
In the past, I have found that most residents at teaching hospitals are pretty good speakers and dictate painfully long reports. Also, very rarely on ANY hospital, do all the dictators on the doctors' list dictate.  If you have a list with 200 names on it, chances are you'll hear about 50 of them - if that.
Lack of knowledge or complacent.....
This is exactly what I posted the other day when another poster accused me of making no sense. A poster was asking about a particular company and I told her this company was overall good, but they were doing the line count for you using their software and then direct depositing your check, all without an invoice beforehand. They then turn around and ask that the IC send in an invoice so they can have it on file; they are trying to cover their behinds by saying the IC sends in an invoice, but of course, I never did because that was a joke. If I couldn't count my own lines, I sure wasn't sending in an invoice. I quit and found something better for me. So, whenever ICs stop the practice of letting companies get by with free work (which is what we are doing when we accept an IC job on their terms, so they do not have to pay SS or Medicare taxes, we are keeping the problem alive). I see all the time companies wanting employee status in certain states only, but other states can only be IC status, BUT they still expect the IC to keep the same hours, shifts, etc., as an employee, which they cannot do.

Like I said earlier, it has become so customary for the IC to just go along with the company's dictating to us, we have lost our IC status but we pay IC status through the nose come tax day.
I figure knowledge is power
I agree with you, I believe that it is to your advantage to be a well rounded employee. But, I also know that when you are depending on this as your only source of income (luckily I do not) you want to make as much as you can and ESLs make that difficult sometimes, especially when you receive different ones all the time.

I also believe that the doctors could have a little more respect and at least TRY to enunciate. Some don't even bother.

So I guess I agree with you, but I understand everyone has different circumstances.
It takes just as much time & knowledge, and in
many cases can be much more time consuming. The only reason it pays less is so the MTSOs can make a larger profit. It s*cks and is a rip-off for MTs. You have to do basically triple the number of lines to make the same amount of pay as regular, and that's impossible to do. You can't listen to reports at triple speeds, and even if you could, it takes way too long to make all the corrections of that ASR mess.
So, then, you're selling your knowledge
More output for the same pay means nothing more or less than that each line of knowledge (because that's what it is) is going for a lower price.

The value of VR to the client should not be price, but time. When price is the value proposition for VR, knowledge is being offered at a discount. It is positively idiotic for MTSOs to sell VR using price as the value proposition. The appropriate value proposition is TIME because VR should permit shorter turnarounds.

The question is, do MTSO's actually charge less for lines produced by VR? I'm not sure. If they do, they're giving away the store (and forcing the knowledge workers to discount their input).
our fund of knowledge comes into play

with each report we type.  If that doesn't justify a decent compensation, I don't know what will. 


Should we just hop to the problem parts of the report since we are only getting paid for that part of the report, eschewing the rest, not making sure it makes sense?  It's outrageous, and we should all refuse to do it unless we get paid the same as straight typing.  Why should technological advances cause us to lose pay?  No one else is taking a cut except us, yet we are the glue that holds this profession together.  I know it's all been said before, but it's wrong, and if the MTSOs read this board, they will at least know where we stand on it. 


We earned our knowledge through blood, sweat and tears over the years, and we should be compensated for it.  Why shouldn't we?!


The knowledge thing is right on the money
I never went over to using the so called hot keys, made it this long without so no use in using now. How you like it when they say newbies only like? I think the ones protesting so much don’t want to give up their templates, all their Expanders because then they might have to think about what they are reading and make corrections. Yeh for VR.
VR and straight need the same MTing knowledge...sm
the manual skills differ, but not necessarily always.

You can download to an MT who has never done VR a VR document for editing and she will be able to do it. NO SOPECIAL trainin g is necessary.

When I tested for companies, when VR was introduced, they tested me on editing VR, I had never done it before and I passed.

Basically every MT can do it, bringing up the speed that is the challenge.
I have common sense thank you
If I didn't, I wouldn't have been able to do transcription for 15 years.  All I wanted to know was info on a potential new job switch. I once again apologize. I don't frequent these boards ever and was just directed here by someone else.
Sorry to jump in, but it really IS common
sense not to post account info or patient names.  Yes, the rules of posting are plastered everywhere, and any Transcriptionist of 15 years should know NOT to post private client names anywhere. So, you are arguing and looking more silly.
Try sbcglobal.net - it's a common ISP.
I think it's a typo.
Again, there is no such list that is common to
MTSOs that I am aware of. What one company might do, I have no idea. From where did you get the idea that I am the Merriam Webster of the MT world. I don't believe I said it. I gave you the facts as I see them and as I know other recruiters see them. Some of us wish there were a list, but no there is not.

What one private MTSO might have said to you definitely is not something that is common to all MT services. If it is, to be honest, it would not really be legal or fair.

An MT working for one company might not be a good fit for a number of reasons yet be a perfect fit to another.

No one here proclaimed to be any Merriam Webster of the MT field, but you sound like you think you think you are the MW of the hiring industry. You just do not have the facts apparently at all and from what I am reading, you are basing your assumption on a statement that was made to you and by what one MTSO posted here at this site.

One thing I have learned is not to trust everything that I see here or on any other MT site. What I know is what I know to be fact or let's put it this way, what is fact as it pertains to my company and what I know to be fact from several others.

So, if there is a list, it is not common to all companies and if it were, it would not be legal.

I know there are some companies whose idea of ethics rate right with the potty and if this type of thing is done, then that rates right with the potty because there are quite a number of reasons why an MT might not work with one company and that very same MT might be gold to another.

Fair is fair and in that arena, I have not seen too much going on that is not fair to the MTs. If it existed, I certainly would not be doing this job. I will not do anything that I feel is not proper and that would be something I consider improper.
Common practice?
Is it common practice now days to type 4 different accounts - 7 different work types in one 8 hour shift?  I'm experiencing this as a FT employee for a well known company - Other than this, the company is wonderful ....this has given me great experience, but my pay has decreased.....Do I need to suck it up and keep pounding away or look elsewhere?  Any advice appreciated!!! 
RE: Common practice?
Suck it up. You really do not have a problem.
Not common, and not productive..

I also worked for a well known company until last November when they were gearing up for their GREAT changes at the beginning of this year.  I went from having my main account that I had typed on for five years, and one backup account that I was also very familiar with, to having six accounts and almost no work on my former primary account.  I was unable to produce the minimum line count, and they never gave me any time to learn the accounts, training pay for new accounts (yes, they used to do this), etc.  After the first pay period I didn't make my minimum line count, I got bumped to statutory status and my benefits were gone.  I had to find another job.


Working for another national would be my absolute last resort if anything happened to my current job situation.  If people don't know who you are, it's easier for them not to care about you. 


 


 


 


Don't you think this is pretty common?
I haven't really found a company out there that doesn't hire whackos that may not even be MTs for management positions. Now Im not saying that they are all bad, but it does happen. There is often very little communication and a lot of misleading. Like the scenario of everyone starts at 7.5 cpl base pay, some of these are making this, some not. MT 1 comes along and makes 10 cpl, and then MT2 makes 8 cpl. MTs have got to be the most poorly treated of all employees from every line of work there is out there.
How common is Pay Period at net 30?
Was made offer to start with a company, have to work 30 days, then pay is net 30!  That's 2 months without income.  How common is this?  I  know they're are not going to pay until they get paid.  Yikes!
common sense
tells me that my creations of Expanders are my own; the program may belong to the company but i feel i have made them and they belong to me. Granted, legal eagles may have their own angle. However, if i am moving from job to job, i'm not stealing, as i am not taking anything other than the generic word combinations i have created myself, not company secrets etc. Regardless of your opinion, if i have spent 10 years creating a file, and can move it with me, it is going!
This is getting silly now. Please use your common
Volunteering is not illegal in and of itself. Let's see, I could volunteer to bake donuts for a PTA cake sale. But if I volunteered at home to bake donuts for the local bakery to sell daily, that would be illegal. Bakeries are regulated and have to meet rigorous health dept codes, etc. If you're a putz, you can volunteer to transcribe for an MTSO, but again, it has to be set up professionally, and NO I am not sure that it is legal to work for free. I can't go into ShopRite and volunteer to work for the day stocking shelves. What if something happened while I was working there? Slip and fall? It just isn't legal. Then you compare volunteering to an internship program. Apples and oranges. Of course, an internship program is a different entity and whoever was running one would already know all the legal guidelines and have them in place. But, NO you cannot transcribe medical records on a volunteer basis while someone else farms you their work on an informal basis, while they get paid for it, submitting it to someone else who hired THEM, not YOU, to transcribe it. Its called subcontracting, and its a legal matter, not like volunteering to walk somebody's dog for them while they are on vacation. Please, please consider our career a profession.
Not sin, just no common sense
Nobody wants to work 7 days a week BUT to think you are going to start the job and work M-F and NO workends is a bit ridiculous and IMHO, ignorant. Work Five days a week can include Saturday and Sunday, you just don't want it to. What makes you think straight off the street you don't have to work towards anything; the better hours, the better dictators, the best pay?  Those are the perks of working some place for awhile, not what you are entitled to straight off the street.  Like I said try doing that at any other job or company and you will get nowhere.  Why is transcription any different? 
I know. Is it too much to ask for a little common courtesy!
Many times I ask myself why I stay in this business because I feel it is one of the most under-appreciated, disrespected professions to be in. I don't understand why they don't have a whole course in med school on transcription practices.

I mean come on - have some common decency. How hard can it be! Is it too much to ask for:

No loud noises in the background!
No shuffling papers!
No saying 2-3 words and sitting there for 30-45 seconds!
No ugh, ugh, ugh, ugh!
No repeating yourself over and over!
Dictate ALL of the dadgum demographics!
Spell unusual names of people and places!
Include first names of physicians (especially when you know there are 3 doctors with the same last name in your hospital)!
Say diagnosis for 1 and diagnoses for more than 1!
Don't have a several-minute conversation with someone while dictating!
Say who you are!
Don't mumble!
Speak clearly and at a regular pace!

People hear what we do and think it's so easy! NOT! We are definitely underpaid for the crap we have to put up with!!!!

Okay, I'm done venting (for now) LOL.
That is another common comment
I spent years, since 1973 to 2002 working outside the home, yes never got to work at home until outsourced. Why would I not be really happy now- plus the fact I no longer have to work long, long hours, 60 plus an hour when I had family I had to provide for and not working the rest of my life away in itself is a very big plus.
Anyone Have Knowledge of Heartland's Mentoring Program??

I have been offered a position with Heartland in their mentoring program.  Anyone have experience with them?? I want to hear the good AND the bad before making a decision! I'm hoping this will be better than what I've found so far, which is an apprenticeship and I am NOT making enough to survive lol


thanks


Like I said, I'll take my decade of first-hand knowledge of her over
x
Advanced Transcription - PLEASE, any knowledge you can share anyone?....sm
Offer to do acute care with emphasis on ops, which I love to do; have found nothing in archives or forums, offer came through MTIA....Please, anyone know about them?
Also, knowledge of AAMT BOS, knowing formatting, being able to
transcribe bad/fast/or foreign dictators, your English grammar, spelling, and punctuationk, attention to detail, computer knowlege in many cases...plus just having the ability to test as fully as doing full-on radiology, op, ds, or whatever reports in any specialty...that would take so long orally. As much as I HATE all those test files, it really proves so much more than just a basic knowledge or your ability to look/Google things up.
Not firsthand knowledge, but their recent ad reads...(sm)
Full-Time and Part-Time Options: (Sounds flexible to me)

* Full-time is a minimum of 5,000 lines transcribed per week.
* Part-time is a minimum of 3,500 lines transcribed per week.

Advantages of Working for Oracle Transcription, Inc.

* Work schedule: You may set your own hours.
* Benefits: We have optional benefits for full-time contracts.
* Environment: Our staff is friendly and supportive.
* Training: Training is done in your home, over the phone.
* Quality Assurance/Technical Support: Easy access to our staff by phone or email,
and a quick response time.
* Accounts: We match MTs to accounts suited to their skills.
* Blanks: We do not penalize for any blanks left in reports and give timely feedback.