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Well, just don't go to work for Focus. They don't treat

Posted By: sm on 2006-09-25
In Reply to: What companies don't make you follow exact schedule? - Looking

their staff very well, they are all Indian including your leads, and there is at least one guy there who is very male chauvenistic. 


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I work for 2 companies and both treat me very well. sm
Contented MTs generally don't come to these boards to complain, so our side is not represented well.

There are some very good companies out there. I've managed to find 2!

BTW, we're not nickeled and dimed. We're pennied, or ha'pennied!

Unlike government employees, we're paid on production, so lots of work gets done.

;)




I treat my days of no work as an unexpected day off..
get a lot done at home, go to town and do the shopping I would have had to do on my day off. Every now and then it is nice to have a day off that is unexpected. I make up anything that I have to on my days off...just like in the real *outside* job world. If I miss a day or two of pay I don't sweat it...that is why I have a little extra $$ put away.
I work for JLG and they are just fine. They treat you well with small little perks.
So they pay by 65 characters. So does most everyone else. They pay on time and are reliable which is better than I can say for some others around here.
Just how are they to work for as far as accounts, ESLs, etc. The usual things such as how they treat
the MTs and so on.
Focus, focus, focus on your work. It's amazing what you can do! nm
x
I currently work at Focus...which
platform are you working on?  I work on Dictaphone.  If you are using Dictaphone I can probably help, but if you are using one of the other platforms I don't know.  You can contact your supervisor though.  I have found mine to be very helpful and pleasant.  :-)
Does anyone work for Focus doing VR?

Anyone who works for Focus doing VR, can you tell me how is your production going?  How many lines an hour are you able to produce?  Thanks


I work at Focus
I work at Focus - I've been there 7 months and was a new grad when hired so I'm just now starting to make money. I had to beg for a secondary account when my primary was slow but they did give me one so now I'm getting enough work. Everyone has been pretty nice to me and I love the editing too!
I work for Focus
I work for Focus and have posted many times about them.  They treat me very respectfully and are always grateful for any lines or schedule I do, as the work is usually always available 24/7, but it depends on what account they put you on.  I am a contractor, so I have a lot of freedom.   They have direct deposit and pay is always on time.  They use templates for some dictators, so you can get free lines.  The only problem for me is that they have a lot of ESL docs and it is sometimes difficult and will slow you down.  The work on my accounts is mostly VR, which is okay for me because I am not a super fast typist.  I owe a lot to Focus because they started with me as a Newbie out of school and gave me a chance.  As  a contractor, try to learn as many accounts with them as you can handle, just in case work ever runs low on your primary account.  I hope this info helps.
Do you work for Focus?

Do you work for Focus?

You must not work for Focus or
Their quality stinks!
I work for Focus
I work for Focus and have for the past 2 years. They have actually gotten new accounts lately and that is the reason for all the ads, probably.

Also, we were paid extra for working on Memorial Day, which is a positive start.

Other than the usual slow-down around holidays, I have had enough work at least 95% of the time.

They seem to be getting a little stricter lately about working your full 8 hour shift, but I would not wait around for work and would only check in once every couple of hours in that situation. Used to be more flexible about making up hours later on. Now it is more on their side - the MT is supposed to be flexible if there is no work, but the company won't be flexible if there is work and you want to maybe leave early one day. Although I have to say I have only just begun with this new stricter policy and believe there is leeway to be worked out with your TL.

FOCUS WORK VOLUMES

I just wanted to add that I find plenty of work if I work between 5pm and 11pm, eastern time.  If I want to work during the daytime, say between 8am and 5pm, the queues are often empty (3 of them).  There was one time that I logged in at 4am, and I found the queues all empty at that time as well.


Good luck.


 


Anyone work for Focus Infomatics?

Good afternoon all you hardworking finger flyers!


Does anyone have any information, good or bad, about Focus Infomatics?  With what's all going on in transcription and the flurry of mergers, etc., it's hard to know what anyone's name is anymore! 


Thanks for passing anything on you might be aware of, you know the usual, pay on time, SR, QA, upper management, etc.



They do not send work to Focus...sm
or get work from Focus. Please get your facts straight before making up stuff on these boards. If you think you can prove otherwise send me your information.
Anyone work for Focus Infomatics
What is the pay range for MTs and editors? The pros and cons.  Any info would be appreciated.
Does Focus have a consistent work?
I've been hearing good things about Focus and just took their online test. Is it true they have sufficient work to keep you busy and will give you one or two accounts and not a jumble of different accounts?
How long ago did you work for Focus?
Why would a company keep wasting their time posting ads if their intention is not to hire the people who apply?

I work there now and have every other MT who works on the account that I work on - listed on my IM. There is not a single Indian name.

I have an American team lead and they will soon replace any remaining Indian TLs with American TLs.

Obviously, a lot has changed since you worked there.
Focus Infomatics...low work load

I have been working for Focus Infomatics since January....just trying to build up my experience.  Hard to make money at this at 8 cpl and often no work load whatsoever.  Anyone know anything about them? 


I work for Focus part-time
I have worked for Focus for the last nine months. I am part time by choice.  I have always been able to work out any problems that I have had with them. I told them from the beginning that I had heard negative things about their QA and how things were managed.  I was told to let them know if I had problems. I have and they have always taken care of them professionally.  I have always received my pay on time. If you wish to email me, I can tell you the names of that I have dealt with and maybe you can get in touch with them.
I work at Focus and still have an Indian manager
.
If that is how they treat their new MTs,
then just imagine how they must treat their MTs on average or for the long run! Gee Willikers! I doubt you'd have much positive to look forward to if you stayed. For that person to treat you that way so quickly -- she must both be used to doing so to others and gets away with it from the company. That gives her a lot of power to make other people miserable. I would let that place take a hike. I sure hope I don't run into her on my job search.

Good luck to you in whatever you decide.
Yes, when you treat the MT like....

I have to say if the MTs weren't  treated like they are in sweat shops and constantly hounded about their production and could get paid a decent wage, then maybe the quality could get better.  But, when you are paid on production and someone just out of school has yet to build up speed, and they are being hounded as to why they are not producing their line count, then they feel rushed and yes, making careless mistakes.  I have been MTing for 3 years, and I surely do wish I would have chosen another field.  I am currently getting myself ready to go back to school and get into diagnostic medical sonography.  The only thing I will miss is being able to work from home and be more available to my family.  Sorry in advance for any typos or punctuation errors. 


Focus infomatics... Good company to work for?

I am considering accepting a position with Focus infomatics.  Does anyone have information on this company? Their website is pretty impressive.  Any comments would very much be appreciated. Thanks.


They have a low pay scale. They treat you like
The owner is nice enough, but she does not like to pay until her client pays her and she will make you sign a paper stating you agree to that.  Just be careful what you sign.  You might like it if you like EMDAT.  There is no training.  You train yourself through a website she gives you for EMDAT.  Again pay is low.
I don't agree-because Men treat U the way U..NM

But they are!! Treat employees very well
nm
If you treat your employees well, why

would you make the statement all but 1 would turn on you if someone offered something better?  Most MTs I know are thankful to work for someone who treats them well, something that is no longer the norm in this business, and generally stick it out for the long haul, until the MTSO offshores or there is no work or not enough work to feed our families.  Somehow it has been lost that an employee well treated and well paid is an asset, not a liability.  I don't know about you, but I appreciate respect for the work I do and the knowledge I bring to the table and that respect comes in many forms, most notably a living wage.  You can be darn sure that in these economic times and with the depressed wages we have had to settle for because MTSOs, large and small, offshore or live high and mighty off the backs of us MT slaves, I'm looking out for #1.  Loyalty and respect are earned.  Very few companies today exhibit business and/or moral practices that earn them either. 


 


I like my company. They treat me well.
industry's *standard* pay.

BUT ------ Thanks to AAMT/AHDI, greedy hospital CEO's who want more money & more management, at the expense of less of everything else (including patient care), and MTSO's without the backbone to stand by a rate that means they can pay their MT's a living wage, even *the industry's best* pay just isn't cutting it. Not as a single person, anyway.

Changing jobs would just make my situation worse. But if the payscale doesn't go up soon, I'll have no choice but to get out. I already cant ever retire, thanks to the Wall Street pigs. And thanks to greedy people buying into the MT industry to make a fast, easy buck, just makeing ends meet is getting near-impossible. I could understand it if I had no education and no skills. But as a person who is pretty much at the top of their game in MT, I'm so disappointed that my work, my hours, and my knowledge aren't paid what they're worth. A very respected doctor/professor once told me that MTs are *one of the doctors' strongest lines of defense against mistakes, malpractice, and lawsuits*. He used to thank me personally every year, even though the rest of the hospital didn't seem to give a crap, for catching those tiny dictation errors that ALL doctors make, and for bringing things that seemed questionable to his attention. As a result, we both learned continually, and quality was job-one for him, as well as for me.

Now, it's just a numbers game. Crank out those lines. Cut those corners. Someday that continual haste is going to cost a lot (if it hasn't already). A life. A job. A medical licensure. A few million in a lawsuit. We used to be important players in the quality of medical care documentation. Now, we're just *expendable* cogs in the wheel.
They treat their employees VERY well.
I have been there for over 2 years and don't plan on going anywhere else. They will go out of their way to do anything they can for you if you are a hard working employee. I have never been with a company who treats their employees this well.
They don't treat you well on the CM side
You may not think it makes a difference, but it's like working for a different company. I think the staff is very abusive and disrespectful to the MTs and each other. Webmedx needs to go in there and clean house from the supervisors down.

Read ChartMatrix MT's post below. The culture really does make a difference. Apparently, she doesn't have work, either. Bad on both counts.
And that they will treat you like FAMILY, too.
Can't argue that one. I guess like most of MY family, these yahoos would never pay me what they owed me, either.

I cannot believe they still have the audacity to advertise here.


Focus Infomatics uses Indians to edit Americans' work
They do make mistakes. But if you point it out to them, at least they are willing to learn, they don't get all huffy like Americans do, and the Americans should have better grammar, etc. in the first place!
Focus offshores 80% of their work to India. And I heard they are headed
x
They're going to treat you the same as all other employees
and you'll not get your way by threatening and stomping your feet. You hold no more weight than the rest of us with them. Just how expensive is it for YOU to type for MQ who is PAYING YOU? LOL
?? I don't see how you can say that... I love MDI and they treat their employees well.
I have never had a bad experience with them and I certainly would not call them nasty.
And why do MTSOs treat ICs as employees? nm
x
As companies being allowed to treat their MT's like this.

If TT and the other companies who do not pay for downtimr/no work to their at-home MT's when they log on and there is NO WORK, then these companies would assuredly be more careful about letting us run out of work. 


Discussion was about having to stick to a schedule when they want us to, but in no work situations, mgmt will forget about a schedule then and request us not to  call the office, nor email on those days, and we are allowed to be flexible with our schedules (at their convenience).  These companies who run out of work need to be paying for downtime/no work situations, and they will be more careful about surprising us with no work days when we log into the system.


 This began as a discussion about sticking to a schedule, not about $$$ saved up. 


This is misleading. They have all ICs, so it cannot be said that they treat their employees well.
I had a rude awakening about being an IC and will never go that route again!
people should treat others the way they want to be treated. nm
.
That sure is a RUDE way to treat a co-worker.
Actions like that usually do.
They hire you as an IC and treat you as an employee. nm
.
I'll bet the Saudis will treat you...
a whole lot better than Transcend does.  Arabs are known for being extremely generous, unlike many of these 'American' transcription companies.
I agree with all the above. Know how to treat transcriptionists, and I don't just mean on holida
nm
Been there. My company didn't treat me horribly
but because I could do the very worst ESLs I got dumped on.  Work is assigned by the company and there isn't supposed to be cherry-picking, but there obviously was.  I could do the dictation, but it slowed me down considerably.  On top of the bad dictator it seemed the sound quality was also bad.  I would be stressed at the end of the day and end up with a headache.  If I were getting paid by the hour I would have still be a bit stressed, but not as much because I didn't have to worry about producing lines.  My MTSO has told me a couple of stories too.  I have looked for another position a couple of times, but every company that offered me a position didn't want to pay me what I was currently making, didn't allow me the flexibility that I have, didn't have the friendly platform that I currently have, and I had to be connected to the internet to work the whole time.  I like to get outside when the weather is nice and with my current job I download my work and then I can get off-line.  I can take my laptop outside and work.   I still read the job boards on occasion, but I have decided I can't do any better anywhere else, so I'll just accept whatever issues there are and deal with them.  
Stay away from Fast Chart. Their pay is low and they don't treat you very well. nm
nm
I think that is very good advice but how do you know if a company is going to treat you well?

During the interview they will tell you all kinds of wonderful stuff.  Are you saying it is better to look a company offering a lower line rate as an indication of a better place to work?  You could be right.


It seems kind of sad though in our industry that in order to get decent management the personal price is to take a cut in pay.  Why can't it be good management and good pay at the same time? 


This industry is insane... they treat you like garbage and ...
you get no respect... here is the deal... many women want to work from home to be there for the kids... the MTSOs know this and push what anyone will put up with to the limits. It ain't worth it.

I you're going to treat your employees poorly, you
.
If transcend has so much to hide and has to treat everyone with threats, they stay away.
That is a big red flag in everyone's face.  From what I read, they are going downhill fast with lots of disgruntled employees anyway, so I am sure they will all leave the company "at will" when they find new jobs.