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Serving Over 20,000 US Medical Transcriptionists

What is wrong with these transcription companies

Posted By: anon on 2006-03-07
In Reply to:

I cannot believe the lack of communication with the company I worked for for 13 years and the new one that I just quit, after not even completing training.  They show you something for less than an hour and then you are on your own, stuck in your own mess.   Then you go to quit and never hear from the manager who was supposed to call you between 24-48 hours after starting.   I had sent an e-mail asking if the person could call me and no reponse.   I decide to call and leave a voice mail and no response.  I think I am just going to give up transcription.  I had done this for many, many years and really am thoroughly disgusted. 


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Regarding companies that do not pay on time or get the pay wrong
I think the time has come for these companies to be named. I know there are more than one but seems to me that we owe it to each other to name the companies who do not pay on time or who get the pay wrong each and every pay day. We work for a living and we do it to get paid. Even if we just put the first initial of the company, that is fair warning for others who are looking to make a change to be aware that certain companies are dangerous as far as their paying practices.

Recently I was talking to an MT who worked for one of these companies and said to me that she hated to quit because the pay was so good. That is just wrong. What pay is so good if you have to pay bank fees and overdraft charges because the money is not there. Something is wrong with that statement and wrong with that picture.

If there are any owners who are reading this that make the practice of paying late or wrong then read away. If you are doing this you don't know how to manage the company anyhow and it is my guess your days are numbered as a business but if you think we are going to sit down and take this treatment any longer without reporting to the proper authorities then you are sadly mistaken. You can throw posts in the faces of the posters all you want but when someone does not get paid for their work ON TIME, they have every right to demand that they be paid.
Are there actually companies out there that tell you what you did wrong on the test?
I have never heard of any that would do that...
Great... *** is wrong with these companies? Ugh..nm

WRONG - these companies are not acting properly
encountered the same thing with SOME companies listed above. Or, there's the company who hires you, sets up a start date, and then you're e-mailing and calling, and finally receive a call from some computer tech who tells you the lady who hired you is now on vacation for two weeks. But, he'd be happy to try and help you???!!!!! What in the world is up with these companies? Don't go with anyone that does not keep in touch and respond to you in a timely manner, because that is exactly what you will be dealing with when you have questions and problems as an employee.
Wrong. Companies chose to or not to offshore work, nobody makes them. sm
My company does not offshore work, absolutely will not. We've actually gained/kept accounts assuring clients that we do not. We have many clients, cutting edge technology for both customer and employee, a healthy growth rate and a high MT retention rate. It's not impossible to have a successful USA-only based company. Sadly that may not be the norm anymore, but it's a choice MTSO/CEOs (whatever they may be) make and in my opinion maybe cutting some of the bottom line and offshoring is being done in place of producing a high quality of work that keeps a customer happy and not looking around for other service options. Subsequently I think these companies then suffer inferior work further because they are paying less and/or maybe have contractural obligations. Personally I'd like to think they'd still prefer high quality to low prices and inferior product. I have to wonder if these offshore companies are losing just as many accounts because of their product. I just know I am glad I work for a company who doesn't outsource, doesn't plan to, and has every intention to remain successful because quality does count.
Think you have the wrong Advanced Transcription. This one is in Oregon..

Scratching my head on this one...


I have 14 years of experience and I bombed the transcription test. Where oh where did I go wrong..
Oh well, I was offered a QA position at our local hospital so it worked out.
WRONG! WRONG! WRONG! We turn down work because so many hospitals are sm
calling wanting a company that keeps work in the USA. The trend was stronger a few years ago before it all came to light about poor quality, the woman in Pakistan who threatened to post medical records on the web, 911, etc. There are hospitals who look for US-only and they are the MAJORITY not the minority. Definitely seeing the tide turn on offshore from an MTSO perspective, both MTs and customers!!!!!
how many PRN transcription companies are there?

More transcription companies

I just posted a message about TTS, and I have several more companies that I would like ANY information on. So, instead of writing several posts, I'm going to list them here and if you have any info about any of them, please share. I am currently working full time as an employee for a hospital, and I'm interested in becoming an IC for the flexibility. The companies are:


USA Medical Transcription


Iridium Services, Inc.


MedQuist


Sten-Tel out of Mass


SmartDoc


Medical Records Corp of Maryland


World Wide Dictation


Grace Transcription


CTS: Complete Transcription Services


OSI


Thanks in advance for any information!


More transcription companies
Yes, I did searches on all of these and didn't find anything except Medquist. I admit I didn't mean to add that to my list.
Are there any transcription companies who

refuse to use ASR?  It seems to be the wave of the future.



urr!! frustrated with transcription companies!!!!!!
... I am not a person who believes everything posted.. I believe the truth usually lies somewhere between two extremes, so when I would read about all the complaints transcriptionsist would make about companies, I factored in that perhaps there was more to their story not told, i.e., less than optional work produced, whining, not meeting scheduled times, etc. Now here I am experiencing what most are saying about companies and I hate what I am experiencing! I am in school now, and can handle about 6 hours of work a day. I looked high and wide before I accepted a subcontractor position with a small company. The work is good, but darn if after three months, they didn't start dicking around with my expected work flow. It seems the pattern I am experiencing is that as soon as I get going pretty good with one of their accounts, the carrot gets taken away. They cut back on my work, and put me back on crappy account that pays poop. I am a highly experienced transcripitonist, do professional work, love challenging work and can do well at it, do whatever I am asked, I am not a complainer, I don't whine (except now), and have even received feedback from the company on how good my work is, but here I am after a few months making a paltry $200 a week!! I guess I either have to go to school full time to rapidly complete my schooling, or get a job in another field without all the politics!! Just venting, just venting......
Letter to Transcription Companies

To Transcription Companies:


We are Transcriptionists or MLS.  We are faces unseen, but hearts that beat.  We are NOT a piece of machinery, but if you choose to think of us such, then I suggest you think of your machines as following:  In order for you to have your company, you need us.  We perform best when well treated.  We don't require much care, but the care we do require must be gentle.  Like any well-oiled machinery, we need gentle hands and warm touches.  It gets lonely, very lonely being a machine by itself.  Most of the time, the only contacts we get from you are your emails or IMs to us.  The wording of those emails is critical to the functioning of our machines.  A quick, thoughtless brash email lends our machinery to slow down and run boggy.  (Many a personal relationship has been broken by email and IM communication.  It's not a good way to run a business.)  Just like any piece of equipment, maintenance is important.  That maintenance comes in the form of our pay, and we only ask that it be on time and correct.  We produce for you.  We need our maintenance.  Sure, some of us may require a little more maintenance than others, but you end up benefiting from the results.  A little thank you now and then would be nice.  And, certainly at the holidays, we don't expect you all to be able to give us a complete overhaul, but certainly a card, a pen, a special little pad of paper, a calendar, or coffee cup would be much appreciated.  When feeding us input (or QA as you like to call it), we learn much better and produce more when it is given with tenderness and teaching.  Some machines learn best with a variety of teaching methods.  (Even speech recognition needs not only the voice, but the typist's words as well.)  We Transcriptionist machines may need some visual, as well as verbal teaching; and if we only get one, it may take us longer to learn.  It doesn't mean we are stupid; we just each have different methods of learning.  We will give you many years of service and perhaps a lifetime guarantee, if only you would follow the manufacturer's instructions.  Thank you.


A Transcription Machine


Same way you did...just googled some transcription companies.
Thanks for your input!
Benefits from transcription companies

I'd like to hear opinions on companies who say they offer insurance to their employees.  Just today I was offered a position by a company who said they offered benefits and then when asking for details, I find out they don't pay a cent toward the monthly premium, it ALL comes out of my pay.  I am sorry folks, but that is not benefits to me.  I may as well be an IC and get my own insurance.  Probably would be cheaper too.  I counter offered to them asking them if I could work IC status and just get a higher line rate........they wouldn't go for it.  Another thing is they require you to type 12,000 lines in a pay period to be eligible for the insurance.  What in the world for?  They are not paying out a red cent toward those benefits so why would it matter how many lines you transcribed if you are paying for the insurance yourself.  This is the first time I have ever heard of something like this and I am pretty ticked about it (I know you can tell).......  In my opinion, there would no benefit at all to being an employee other than they would take your taxes out for you!!!


TODAY'S TRANSCRIPTION COMPANIES
NOT SO MUCH! Why do so many excellent MTs stand for the terrible treatment? Experienced MTs deserve so much more.
AMERICAN TRANSCRIPTION COMPANIES
My Dear Angelica,

In my opinion, USA transcription should stay in the United States.


Transcription companies in general
AMEN SISTER!  couldn't have said it better
What companies have straight transcription

What companies are offering only straight transcription jobs?  A list of these would truly  appreciated.  Thanks in advance.


Transcription South and TSI are 2 separate companies
nm
That is true of most companies, not just in transcription. Benefits are usually sm
only for full-time employees. It only makes sense for a business owner to offer to only full-timers; they do not make as much profit on part-timers, so there is less money to spend on those benefits.
Why do you think hospitals pay less for transcription companies who outsource or do VR?
These stinky companies do not want the hospitals to know that is what is going on because they charge the hospital the same rate whether it is a towel head or a machine typing their work versus a real MT. The transcription company just makes a bigger profit margin and finds another way to take money away from the MLS who live and work in the United States.
KeystrokePro and Keystrokes Transcription Service are two different companies. sm
I have worked for Keystrokes Transcription for 4 years. They are in Illinois and our hospital uses them for both Radiology and Medical Records. The other one is on the east coast and called us this week at work. If you are looking for a company to do your radiology work, the "real" Keystrokes' web site is www.WeTypeXray.com.


Any other companies besides United Transcription use MPWord software? nm
s
Any national companies out there that allow at-home radiology transcription?

Transcript USA and Transcription Relief Services are 2 different companies
I have an interview with Transcript USA on Thursday. I will pass on what info I find out then. I am pretty sure that they do provide the computer though. Don't know anything else right now.
Holistic/homeopathic/complementary transcription companies?
Does anyone know of any holistic/homeopathic/complementary transcription companies? Or, for that matter, what kind of standards these practitioners are held to in terms of documenting patient encounters? Do they even do transcription?

I'm just finding more and more that I really disagree with a lot of straight orthodox healthcare, and I'd really like to step outside of it and work in an area that I'm more comfortable with.

Any ideas?
I have no main squeeze companies and Transcription Matchmaker isn't even a sponsor
so I cannot see how you justify that I show any kind of favoritism to that company.  You are grasping at straws to put down this site.
You are wrong! Here is the ad. I got it too. There are no words spelled wrong and the caps are pa
This is pasted from the bottom of the email blast.

Why are you trying to stir up trouble? Keystrokes does not send ANYTHING offshore.

Here is the email blast from ILHIMA. The KS logo is at the top but does not paste here:

Rapid Turnaround, Guaranteed Accuracy, Measurable Cost Savings, U.S.A. Only, & Personal Service. These are our Five Stars of Excellence Promise. Find out what they can mean for you today. Email Pam.Gingrich@KeystrokesMT.com today!

Phoenix MedCom and Phoenix Transcription in CA are 2 different companies
Phoenix Med is in NY. The posts seem to confuse the two at times.
TransTech and Medware, are these companies considered large, medium-sized or small companies? (sm)
TIA
Yikes.. That is only inline with companies like Focus and such. "Real" companies pay their MTs
decent rate.  I make over 5 cpl editing. So, if I got that slap in the face, I'd be outta there.
Do the research...most companies, and not just MT companies, do not pay for maternity leave...
we get time off but not paid...and I really don't even understand the point of you posting this...
Webinar -Evolving Medical Transcription: Technology's impact on traditional transcription process

Hey everyone, check out this link. This is what we are up against. Be sure and note how 3M or whoever is the sponsor of this webinar throws in that dictation and transcription is time-consuming.  Nevermind that EMR and VR take more time and money to be successful and it only takes 38 seconds to dictate a returning patient and 2 minutes to dictate a new patient versus 500 clicks on a point and click EMR or the mess VR makes and having to have an Editor come in and clean up the mess. Propaganda that we should know about.


 


http://www.uptilt.com/functions/message_view.html?mid=2090471&mlid=125814&siteid=8121&uid=9a311a2ad9


How do you know which companies are Nationals and which are smaller companies.
Is there a list somewhere? I'm new to this.
By "most of the companies", I meant MORE than MT companies.
clarification
Sten-Tel is the platform. Different companies use it, pay and how companies run are different. nm
:P
TransTech / Transcription, Technology, and Support / The Transcription Doctors nm
xx
Trying to get info on Transcription-Express(not X-press Transcription)....

Got a call and am scheduled to be hooked on later this week.  Does someone need to stop me?  TIA 


Anyone work for Oak Transcription or Nicholas Transcription- please e-mail me nm
nm
Need pros and cons of Soap Transcription and US Transcription

I am looking for a new home and have applied and accepted by one of these companies.  Hoping to hear from the other very soon.  Can anyone tell me the good/bad of these 2 companies.  Soap is out of Michigan and US Transcription is out of Iowa. 


Thanks in adance for your help/support. 


SO WRONG

You are so wrong in your assumption!  Although she is not with us anymore, the records need to be set straight.  Shannon has over 10 years of medical transcription experience and typed on every account we have at MDI.  You may have thought she didn't transcribe but that was because she was too busy typing on other accounts and doing the job she was hired to do which was to manage ALL of the accounts.  So before you begin to drag Shannon into the line of fire, please do your research.  She was hired to do a job which she did very well and she will be sorely missed.


Wrong, just someone who has to SM
work with people like you and is really tired of listening to the persecution complex.  I'll bet you have the same problems with the job you have now, right?
Wrong again
Actually, it's y'all - for you all.

Ya'll is for you will.

The contraction divides the words.
WRONG!
Before you start cutting people down, why don't you do a little bit of research on your own? Flossie is not QA DIRECTOR. BS is QA Director. Flossie is QA MANAGER. There IS a difference. And she's a DAMN GOOD ONE at that!!!!
Wrong !!!
She is out of town.
Man, you are WAY out there -- WRONG.
If you're working for MQ, you're getting up to $50 a month DSL reimbursement, not $30.

YOU pay to update your computer??? How is that?

You'd be paying your electricity anyway, unless you live so frugally from the stoneage that you don't require electricity. If you're an SE, you can claim part of that on your tax filing -- if you have a designated room for an office. As well, you can claim any rental fees for equipment -- if you're an SE.

It's your job to make sure what you are typing is correct. Asking to be paid for researching what you are responsible for is as idiotic as saying you should be paid to run spellcheck. Geez.

Virtually every part of the demographic screen is filled in and they provide all the search tools for that. On occasion you MIGHT have to type a patient's name in. Get over your bad self.

If you want to be paid for actual time you spend regardless of how productive it is in lines, then you need a job with an hourly pay instead of production. That simply isn't how it is done. You don't like it? Get an hourly job. Don't like that? Get into a different line of work.
That is where you are wrong...
There are a lot of MTs employed at OSi, so where does this "me along with everyone else" come in to place.  Oh, let me guess...you and all the other smart people?  lol!  too funny
Are you ever wrong about anything?

Opinions are always welcome...if they are not shoved down our throats.  You make me choke.


What is wrong with you?
You obviously do not work for MQ and are very rude.