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Serving Over 20,000 US Medical Transcriptionists

What platform is Keystrokes ER account?

Posted By: Chartscript, Extext or???? nm on 2007-08-16
In Reply to:

nm


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What platform and account your are, as I know what ones I will be on..
Thus, I may opt to take that other job, but I need to know now before someeone else takes the job.. This is a real bummer.. I'm not sure I understand the whole overhiring thing...just in case of a turnover later??
What platform does your account use?
nm
Each account has a different platform
No 2 accounts have the same platform. Mine is on ExText, but others are on different platforms.
Keystrokes platform?
Can those that work at Keystrokes tell me about the platform? Easy to learn? Do you like it and why? TIA.
The platform depends on the account. There are several.
NM
if the account is just coming onto the VR platform
then it needs time to get smarter, which means you leave AS out of the picture.  It needs to learn to type correctly what is being dictated.  It also makes the dictators more responsible for their dictation (I know, a whole new argument in that statement).  Anyway, that is why.  The engine needs to learn, the dictators need to learn.  You just tweak nuances like weather/whether while it learns.  From QA's POV, they need to stay on top of which reports come through as straight versuses VR, but they are in their own learning curve.
Keystrokes platform? Looking for a change
and I have applied at Keystrokes, but would like to know how platform they work on as well as if they pay shift or weekend differential. Thanks
Keystrokes accounts have more than one platform
Every account has a different platform (it depends on what the client wants to use). Some use ExText (which both of mine do), some Meditech, and some are on other platforms that use a C-phone.
Keystrokes using Scribe platform

Can anyone currently working for Keystrokes please tell me if you use the Scribe platform, what is Allscripts, and are you happy and able to make a good line count on a daily basis? Thanks very much.


It depends on the account. They use the platform of the hospital or they use
either Scribe or TA Plus. All are easy to use and learn. I am on a Meditech account and love it but it is a hospital. Depends what you are looking for. I do not get shift differential but my hours are flexible as long as I get my 1200 lines in on the calendar day.
maybe you'll get on a decent platform/account
nm
So are you saying your account has not been switched over to a Transcend platform yet?? Thanks! nm
nm
Question about Keystrokes scribe platform

Is it transcription friendly and productive i.e. ease of getting lines, etc.


Thanks


Quick question about Keystrokes platform
I have just accepted a full-time position with Keystrokes for an ER account.  I was very pleasantly surprised with the pay rate and schedule that they offered me.  I see that they use Transnet for their software.  Is this an easy, stable platform to use?  Are you able to look up old reports for references. Do you have to spend a ton of time on patient demographics?  Any info would be greatly appreciated!
Keystrokes uses mroe than one type of platform
Some accounts require a C-phone, some don't. It all depends on the account.
the account I'm going to be on with Keystrokes...sm
will pay by the line at 8.5 cpl. I will need to make 1200 lines/day. Good luck to me huh?
Keystrokes ER account
Anyone out there who works on a newer ER account that is on ExText platform?  At first we were on just one site and after we caught that up, we were placed on another site and told they were going to change us each week between the two.  After about 3 weeks, the hospital sent KS an e-mail stating they did not have enough work for all of us and that a meeting would be held on Monday to find out what they were going to do.  It wasn't until Monday afternoon that we were told we could work again.  Is this a normal thing to happen for KS?  By the way, we were never switched over to the first site which is a great account but have been left on the second site, which is not a great account.  Do any of you know if this account is only an overflow account?  It sure seems like that to me.  Also do any of you have problems understanding some of the dictators, or is it just me?  I would love to hear from any and all who would care to share their opinion about this.  Thank you.
with KS make sure you know the platform/account/equipment/ESLs;
nm
Keystrokes does. I am on an ortho account that is sm
busy, consistent and very well run.  I know that they are getting more of the centers with this group.  I have been there since February and plan on staying until I retire.
Keystrokes -ortho account

Does anyone have any info on Keystrokes ortho accounts?  Have you worked on them or tested with them for an ortho position?  What is the testing like?  Thanks!


 


 


Keystrokes Docuscribe Account
Did anyone out there get hired a few weeks ago by KS for a new account that is on the Docuscribe platform (the same one that MQ uses)?  If so, how do you like that platform and how is the account?  I am very curious about this because it stated in the ad that they will be putting a lot of new accounts on that platform in the coming year.  Please share your experience thus far.  Thanks a bunch.
Keystrokes New Docuscribe Account
I asked this question last week and would like to check regarding if transcriptionists who were hired for this account feel any better about it yet?  Last week there were a lot of negative posts stating too many ESL dictators that were very difficult and they were not able to produce a good line count.  Has it improved any for you?  Also, how do you like the Docuscribe platform?
I am on an internet account for Keystrokes. It is ortho but my
friend is on a clinic account that is internet for them.
Well then Keystrokes is getting some of MQ's account then. Won't be midsized for long.
x
Add Keystrokes to the list. I have an account with ExText. nm
nm
how is PT account with Keystrokes? Thinking of applying..sm
I have many years of ortho, PT, and PM&R experience. Just curious in regard to KS's PT accounts... the number of dictators you are assigned and length of reports..are primary accounts available?? Thanks for any information.
Keystrokes occupational health account.
Anybody currently working on this account? Care to share your thoughts... Are there lots of ESLs? Any other comments are appreciated.
Keystrokes does not overhire. There has been so much work on my account sm
that they are begging for overtime (and paying 1-1/2 times normal rate for it which is better than other companies that I have worked for!). One thing that no one can say about Keystrokes is that they overhire. They make sure we all have enough work before hiring more on an account. Yes, I have talked the owner about it so I got that information direct.

Also, I think the above poster is right. I think Becky is one of the owner's right-hand persons, her and Karen both. They are both very helpful, as is Jen who answers the phones and a few others.

They could get rid of the IS manager and a lot of us would have a party. She is horrible to deal with but I think is related to Lee or Jeff because she has been there a long time!
Does anyone know if Keystrokes has a neurology account? I just wandered about this.
Thanks
I am on a Lanier by the line rad account with Keystrokes. sm
I love the account and using a Lanier, even though I know it is old-fashioned. I also have an account with them that is by the line but uses a wav pedal, and even though I am on that account less often, it has a lot of work.
am on a Lanier by the line rad account with Keystrokes. sm
really? by the line?? is it more than 6.5? i may have to apply with them
I work on a Meditech account (not with Keystrokes)
and they have also prohibited cutting and pasting.  Just because it looks okay on your screen doesn't mean it comes out okay on their end, I guess.
been with spheris 4.5 years, easy platform, good clinic account
nm
I work on an ortho account. Keystrokes is just wonderful! They will help you in every way possible
and seem to really care about each person.  They have been very good to me and I am very thankful to have a job with such a great company!
Keystrokes just got an account with DocQScribe that starts in a few weeks. sm
I am set to apply there as the company I work for lost it to them. My supervisor was upset because she really tried to fix it but her boss did not care. So I am going to try to follow the account to keystrokes.
Keystrokes--Ortho account IC status. Anyone know what the pay is?? Thinking of applying. Thanks
nm
I just started with Keystrokes full time and am on a Meditech account. sm

I would not call it my favorite platform by any means -- I think it is rather slow and cumbersome -- but with the addition of ShortHand and getting used to how things are done, I am picking up speed and hope to be at my normal level soon.   One of the pluses to Meditech is that you can access the patient's chart and see other reports dictated, plus lab reports, x-rays, etc. 



RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL

On Transcend platform you have to click, click, click all day and still get errors, change screens constantly -  its a nightmare to work in. 


That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.

Something to think about.

********************

Here is one post from a couple days back:

Posted By: Amphion on 2005-12-02

To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.

keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.