Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Who did they outsource too? Seems like I briefly worked for a company that did ER for a hospital in

Posted By: Love Escription on 2007-05-14
In Reply to: To those who were outsourced from Western Montana Clinic. - Msla MT

either Wyoming or Montana. I cant remember.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

I worked briefly (emphasis on brief) for a company once who gave in-house sm

employees more benefits than the people at home, stating that working at home was a benefit in and of itself, and, unfortunately, those needing to work at home because of family or other reasons apparently bought into it.  And yes, somewhere along the way, a lot of people have seen medical transcription at home as a bunch of mommies sitting in their jammies, bouncing babies on their knees.  Not that there is anything wrong with it, but I think that is sometimes why they feel free to pay low wages, give little or no benefits, etc.  They view it as mommy making pin money or whatever.  For most of us, obviously, that is not the case.  The women I know who work at home and have children are every bit as professional as someone you'd find in an office.


I pointed out to this company that by working at home instead of in their office, I saved them the money for office space and the need to provide equipment, office furniture, resource materials, etc., and I didn't understand how that added up to me getting LESS benefits than those in-house.  Needless to say, I did not stay long.


I do not have children.  I work at home simply because I can make more money beign paid by the line than being paid by the hour, which is what is offered for in-house positions where I live.  When my mom began having health problems a few years ago, it was a blessing as I was able to flex my time and be there for her when she needed me, so I fully understand how much moms appreciate having the flexibility to be there for their families.  It is sad in general how much the pay scale and benefits have gone down for the profession over the years.  I made more 15 years ago than I make today, but then again there was not the competition from overseas, voice recognition, etc. back then.  I guess everything changes and all we can do is try to adapt.


As I am writing this, I realize I probably got way off topic.  Guess I should get ready for my shift and burn off some of this energy.   Hope everyone has a happy productive day.  Remember, we're all on the same side.



I worked there briefly. sm

I wasn't that crazy about their platform -- seemed slow and rather klunky, but maybe I just did not stay long enough to give it a chance.  Pay was a bit low, I thought (9 cpl), but it was always paid ontime and with direct deposit.  The people there are absolutely GREAT to work with, in my opinion.  You could definitely do worse.  (I was only working part-time and took a better paying job, in case you're wondering why I would leave if it was so great.)



Good luck!


May I ask why you only worked there briefly?
Was considering an offer from them.
I worked for p.r.n. briefly....sm
Nice people, husband and wife, but I found their word flagging/log keeping/bill payment methods to be extremely tedious and time consuming. This was a couple of years ago, so maybe they've changed things since.
Not sure if I can be of help, because I only worked for MQ briefly sm
and that was only part-time a long time ago, so I cannot really compare the two. The first week I trained for my PT position at MQ, though, I ran out of work 3 times -- that was enough for me!

I cannot say that Transtech is a good fit for everyone -- I doubt any company can say that -- but they have been great to me. The benefits are good and getting better as they grow, it seems. The pay is about average nowadays, I guess (admittedly, I always think it should be more), but the incentive plan is nice, and it is easy to achieve. I have plenty of work, which is a major plus for me. The few times I ran out on my primary, I have a secondary account as backup. The people in management are friendly and supportive, and genuinely care about the employees. That is not a necessity, I suppose, but it certainly is a nice plus for me. After over 30 years as an MT, I hope I have found a place I can call home and stay.

Good luck to you as you try to make choices and find the place that's right for you.
I worked for them briefly....sm
Because I have limitations due to health problems, I just could not handle the very high number of ESLs.....it was too stressful for me, but there was always work in the account that I was placed on, just couldn't handle the stress.
I worked there briefly

Super nice people.  QA was really nice and helpful.  The account I was on was a big group of long term care hospitals. I worked in the evenings, so I had a lot of facilities feeding in to me. They do that to make sure that the people who work in the evenings don't have to worry about running out of work.   That part made it difficult, though, because I rarely had the same dictator twice.  Heavy ESL, at least on the account I was on.  You spell everything out - everything.  Even normal abbreviations like PEG and PICC.


They are all about the BOS.  That's probably what I had the hardest time with.  I want things to be right just as much as the next person, but it got to the point where I was stressing so much about stylistic issues that I was making content errors.


It was a fairly new type of work for me, so I had to look up a lot of bacterias and pulmonary phrases that I didn't know before, which slowed me down initially.


It wasn't a good fit for me, but someone with more experience than I've got would probably do well there. The platform is something they call IType (I think) which wasn't any better or worse than any of the other couple of platforms I've worked on.


 


I worked there briefly
From what I understand, and if anyone knows different PLEASE correct this post, Landmark does all overflow work for various facilities. I'm assuming the account itself moved the work to India rather than Landmark offshoring it.

Again, if I'm incorrect about LM only handling overflow work, please let me know. Not trying to stir the pot or bad mouth the company at all, just not positive.


I worked there briefly PT about 9 months ago. sm

I did clinic work, for which I was paid 7-1/2 cpl (you get 1 cent more for acute care, I think), which was extrmely low for IC work, but the work was easy, and I liked that they paid every week.   The wav files are downloaded from an FTP site along with the appt list for the doc you are assigned, then your finished work is  uploaded to the FTP site.  There was no special platform, just Word.   I don't know about how the hospital side was done.  The people there are great, and the QA people are friendly and helpful.  The pay was always on time, direct deposit. 


Hope this helps!  


I worked for Transolutions briefly for about
their cpl, insurance and incentives were decent but they ALWAYS OVERHIRE and then your stuck with nothing to do.  There are much better companies out there.  Are they looking again?  I don't see the posting on this website.
I worked briefly for a temp agency.
They actually sent me out on a hospital job where I was paid hourly so that is the only experience I have. It was not production based or anything. They just needed some extra help getting caught up. It was mostly H&Ps and operative notes. The hourly rate was not bad...really not that much less than what I was making at home and they ended up offering me a full-time job as an employee, but I wanted to stay home work because of kids..
Worked for her briefly, that not paying for lines.sm
that sucks!!!! you make NO money that way.  But when I did work for this place, i never had a pay issue problem, just could not stand not getting paid for spaces.
I only worked there briefly, and I was part-time, but the pay was so-so, sm
and you had to work there 90 days before you could have direct deposit.  However, the paper checks were always on time.  The lead on my account was great, as was everyone I dealt with.  The platform used was ExText, although I do not know if they use that for all accounts.  The help desk is apparently in India or somewhere, and communication must not be so great as I have been gone for several months and I still get calls to help out on one of the accounts.  Good luck!
I worked for TransTech briefly and it's not them. But I've never read that about
xx
I worked for them briefly on a part-time basis. sm

The people are absolutely GREAT, and the account I had was not difficult.  I thought their platform was a bit cumbersome and I could not import my abbreviations into their expander, so my line count took a hit.   They paid better than some, though, at 9-1/2 cpl.


 


Good luck.


I worked for them briefly, and (apparently amazingly) did get paid. sm

BUT, it is not worth the time.  The work was easy -- clinic work -- and I was already famliar with Bayscribe, so I thought maybe it would justify taking a lower rate of pay (8-1/2 cpl, I think) as the ease of the work would result in more lines.  WRONG ... Their method of line counting hurts you tremendously.  They do not pay for spaces, and then add in 10%.  At MDI, I average 300-350 lines per hour doing acute care.  With eTranz's method of line counting, I only did 250 lines with my fingers flying!  SO ........ WAY less pay, much fewer lines ... didn't make sense to jump ship for that. 


And, I must say, I found their QA person to be very snippy/snotty.  Any questions I had were usually met with some kind of sarcastic reply.  No one needs that. 


If I had seen all of the warnings about no pay, I would not have even considered the position in the first place.  Sometimes I suffer from the is the grass greener somewhere else syndrome, but I never leave because fact is, it isn't (for me, that is).


Good luck in your job search.  :-)


I only worked there briefly, but great people, and pay always on time. sm

They do have a thing where you have to get a paper check for the first 90 days, then you can have direct deposit.   The account that I was on used ExText.


Hope this helps.  Good luck. 


That is exactly why hospital outsource so they do not have to pay out benefits, but..

You would at least think we were worth some decent benefits, good insurance at the very least but I guess if you work at home, you dont get sick LOL.. Point well taken as I have worked in a hospital and that was exactly why they outsourced. The hospital budget did not allow for any more employees.


Have to punch a clock at Webmedx too. I even worked briefly for a place sm

that had a little popup window come up when you had been gone too long and you had to fill in the reason why you were gone.  A little bit too Big Brother for me. 


If a company does not make overtime mandatory, and I simply want to make some extra money and get some more lines in, I ought to be able to do so without the company being forced to pay me time and a half.  Sometimes we shoot ourselves in the foot demanding this and demanding that, and soon we end up with less than we had before ....but that is just my opinion.


They used to be McCoy Business Services. I worked briefly for them when I lived in Louisville. SM

I don't remember anything specifically negative about them.  Just that the pay was kind of low and I didn't stay long because of that.  The work was okay.  Mostly local accounts from the Louisville area.


Sorry, the older I get, the shorter my memory.  I can barely remember yesterday! 


I worked part-time for them VERY briefly. GEMMS system is cumbersome sm

and difficult and slow to work with, I thought.  I love cardiology, but this was not a good experience.  Perhaps others have had more positive expeiences with the company. 


If you like cardiology, you might try Cardioscribes.  I think they are a great company and the system is easy to use.



Good luck!


 



I worked for them PT briefly -- nice people but sound quality was awful. sm

That was a long time ago, though, and things could have changed.  If I remember, they paid decent wages.


Good luck. 


I worked there part-time briefly. People are very nice to deal with, sm
and pay was okay.  You had to wait 90 days to get direct deposit, and until then checks were mailed, which is a bit of pain, but they were always on time.  I didn't care that much for my account, but the leader was always quite helpful.  They must be a bit disorganized, though, as I still get messages from the help desk to help out, and I have been gone at least 3 months!  And the help desk is apparently in India, if that makes any difference to you. 
our hospital provided the outsource service samples of ESL's dictation so that the
reports wouldn't keep coming back with missing dictation and blanks and horrendous attempts at guessing. I would also keep asking your company over and over and over again to please provide you with a sample, if not from the hospital, then maybe from one of their transcriptionists on the same account.
Totally different company. TransTech DOES NOT outsource at all.
x
They dont outsource...THEY ARE AN OVERSEAS COMPANY
check out www.spi-bpo.com  you will see that they are 100% owned by the Philippine Telephone Company now.   The US venture holder sold them.   I know they have lost many accounts over the last year or so.   I know they also have a lot of turnover in management.   I'd steer clear of these folks.
I worked at a hospital that used ...
Cerner for their medical records and I found it to be user friendly and easy to learn.
Most who have worked at a hospital know the
but, how many hospitals now the transcriptionists work anymore? To say you have gotten out, well you really are still in this line of work, just working for a hospital instead. I along with others on this board have been outsourced from hospitals and I along with others on this board made excellent salaries. What you are saying, we already know. Consider yourself lucky. I was outsourced from three hospitals before working for a company. The money here is good, just not as good as in the 90s working inhouse.
I know that feeling. The hospital I worked for
when I started had us all at the same "starting pay". Then they changed it to commensurate with experience.

So, new hires (even those with less experience) were getting hired in at sometimes THREE BUCKS more than I was getting.

They wouldn't raise me up to make up for it. So, I quit.
The hospital I worked at used C-Bay and needless to say
It was a nightmare. They are an Indian owned company with an office in Annapolis, Maryland. ALL of their transcription is done in India. Our department spent so much time redoing the reports that we just got sick of it. They still got paid, but we ended up doing double the work.

They will not lie to you about the fact that they offshore. There have been many articles in newspapers (check the Baltimore business newspapers for the articles) about their offshoring to India.

Good luck and get ready to redo a lot of the work. You probably will not see any mistakes for about 4-6 weeks. They make it a practice to do excellent work until they feel the client is comfortable with them enough to stop checking the work.
When I worked for a hospital we used their computers

I could chime in anytime to see what we were doing.  They did it to me several times.  Plus, they could read our e-mails even though we were at home.  They were more worried about us minding our own business and working and not snooping into medical files.  


When we were connected to the VPN, internet was blocked.  We could surf without the VPN.   We could not put any software or any extras on it except what the hospital wanted. 


I am using my own computer now but I wonder if I would be better off with a company that provides the equipment for more structure.  


when I worked in a hospital laboratory...sm
it was suggested to some of us (including me) that we take anger management (don't know if that's the same thing hehe). Of course, we were in denial and decided to step lightly instead.
When I worked in a hospital, we all fought
for ER dictation, so much that we were assigned days. Love ER. There are a lot of runny noses, etc., but the docs normally say the same thing over and over, so you can get lots of macros to increase your line counts significantly.
rad dept at the hospital I worked at
everything was automatic and errors throughout; no one cares anymore.... .  it's sad in a lot of ways... . needless to say, I no longer go to that hospital ; they can forget it; I wouldn't send my worst enemy there; yes it's that bad....
I worked in the hospital for many years - sm
and worked for private doctors' offices on the side with my own business. When I relocated rurally, I found it so much more cost-effective to work at home. No uniforms, no gas, no lunches out, etc. Could get up 15 minutes before my shift, etc. Now the companies all offer full time status (usually a minimum of 39 hours) with full bennies. Your hourly wage would depend on your speed. You would have to type over 200 lines per hour in order to get the salary you are quoting. It really depends on what you want out of the job. If it's social contact, that surely is lacking. But the pay and benefits are similar, and as I said, some of the additional costs of working outside the home are saved. Also, if you set up an office in your home, you can get tax benefits for that. I came home finally full-time because the bennies at the hospital were way too high a cost. Cheaper with the company I work with, a LOT cheaper. Plus my dad, who lived with use, got cancer, and I needed to be closer to him, as the hospital was over a half-hour away. That's my story, though. Hope yours goes the way that gives you more of what you want. Good luck to you!
When I worked at a hospital we were told
that if stupid mistakes continued from using expanders, we would not be allowed to use them. That is probably the problem, too many mistakes.
If you're that upset about it, do what I did and work for a company that doesn't outsource
nm
hosp/clinics send work to U.S. company - outsource
nm
Do not outsource to India, outsource a small amount to Phillipines.
x
I know her personally. We worked together at a hospital for years. nm
x
Not compared to what I used to pay at the hospital I worked for. I have better coverage with sm
Unicare than the one that my hospital used (United Healthcare).  It includes prescription coverage too.  I am about half the premium I used to be.
This happened to me in a small hospital I worked at SM
several years ago.They actually saved the ESLs for me! With that on top of DS which I can't make money with (I love OPs), I found another job.
worked 3 yrs, went to work for local hospital nm
nm
I was lucky and had on-the-job training in the hospital I worked for. SM
But, it wasn't the medical terminology that I had trouble with. It was the medications that always got me!
It is weird. I worked for the Florida Hospital thru Diskriter.... SM

back in 2005 when Diskriter first landed the gig.  I had to take a drug test, see my personal doctor for a physical and have him fill a very long and involved form, and get a TB test all for a facility I would never set foot in!  It took three long weeks for me to get through all the red tape and actually start the job.


The work was okay, but it ran out and you had no secondary account because you were employed by the hospital.  So if you wanted a backup account, then you had to go through more red tape to actually be an employee of Diskriter too and there was a bunch of legal mumbo jumbo that came with that because Diskriter was managing the transcription department for this hospital and the hospital had a contract that said that Diskriter could not put the hospital's employees on Diskriter accounts without express consent from the hospital. 


The supervisor of the hospital employees was employed by Diskriter and was incompetent.  We weren't able to get sample reports, normals, etc. out of her.  We always got the standard I'll look into that or It's in the works.  It seemed she had no contact with the hospital HIM department at all.  However, they could have a new person in that position now.  Like I said it was all brand spanking new back then.


Oh and your benefits were out of Florida.  So unless you're planning on flying into Florida to see a doctor or have an operation, you're basically screwed.  The bennies may have changed too by now though -- so who knows.


After three months, I just decided it was all just too much and left.  All the hoops I jumped through to get the job and then to have the job be such a disappointment was just irritating!


I worked on a large teaching hospital account and was
frequently out of work.  KS didn't have the entire account.  I don't know if they had in-house MTs or they used more than one company.  You should have a backup account too, though there may be some  lag time between getting you a backup as they figure out where they can plug you in.   They supposedly are getting several new accounts so surely they should be plenty of work. 
Used to be 7.4-7.7 cpl for clinic, 8 cpl for hospital w/1 weekend shift, 10 if U worked entire
s
Ewww - I worked on Meditech Magic in a hospital system - sm
unless the platform has improved mightily, it was horrible. There was no word Expander in Meditech and the spellcheck dictionary was very limited. By changing to a Word-based platform, my lines per hour increased about 75 LPH in one whack.
Much easier and better process of doig this, as I worked at a hospital on ExText nm
n
Yes, it is about the almightly dollar. I worked for a hospital who outsourced to Spheris
and the only reason was NOT because they could not find available MTs but it was because it saved them money from having to pay benefits etc..
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.