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Why do you guys stick around to be treated like this? sm

Posted By: HappyWebX2 on 2008-05-16
In Reply to: Find a different company. This one will not get better. - transcender

How awful! Come to Webmedx where people are nice and answer your questions!

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I'm still not over the way they treated me
I am excellent and highly experienced and I was given voice recordings that were re recorded and impossible to hear, I was yelled at. I'd rather scrub toilets than work for them. They were like the sweatshops of olden days, but mostly I resent the way I was treated and not appreciated at all... a no blanks account. It's been quite a while and I still cringe to think of them.
Treated like IC
No, I'm treated like an IC now, work whatever hours I want. I've enjoyed working for Focus, I like my primary account a lot - not too many ESLs. I just don't want to be forced to be employee status.
Sorry you were treated that way
I have been with the company quite awhile, and while they are generally nice, they do tend to push a bit and can be short on empathy. They do pay on time and have decent benefits, but the TR platform is designed to make more money for the company (I'm certain), as that silly drop down menu for headers slows you down. The supervisors are generally nice, but all business. Very Sorry about your father.
YES! Exactly! If we want to be treated like mature
Have a little integrity.
I am surprised you were treated this way after only ONE day of being ill.
HA! Totally! That is exactly how she treated me!
ICs treated like employees

I absolutely agree.  I've turned down several IC jobs this year simply because the contract made it sound too much like an employee situation.  One company even referred to themselves as the employer and me as the IC. 

I also don't like being treated like rented equipment when an employee.  I can't believe my own high level of gullibility in being drawn into situations that never turn out as good as the prospective employer made them sound. 

There is one company that I work for as an IC.  They said that they want 20 hours per week, but I've never received any complaints when I've only worked 10 hours.  Also, they do send out SOS emails, but I only read their emails (separate email address just for them) when I'm actually working.  I've repeatedly thanked them for keeping me informed of the status of the account on my days off.

Unfortunately, I have no real solutions to offer.  But, as a relative newbie to this career, I am still shocked at the way that MTs have allowed companies and/or dictators to abuse them with bad dictations, for one thing.  The way it goes is that we stress and strain and send to QA, ask for samples, etc, when IMHO the report should go back to the sender to be fixed, period.  Also, IMHO, every report should be proofread for accuracy before any signatures are placed on it.  Whether proofread or not, the dictator should assume full responsibility for the accuracy of the report; electronic signatures are not good.  My opinion. 


And MTs don't stay if they don't like how they are treated.
An IC can only be treated as an employee if she
Treated best during the recruitment
I would say, 95% of the time, whenever I've interviewed and accepted a new job, looking back, I would not that the best treatment I ever received from anyone in that company was during the recruitment process.  It was the same with my two late husbands.  During the dating and engagement period, they treated me the best that I was ever treated.  After I made the commitment to them, they didn't try as hard to be so nice.  So, if the recruitment process is anything but tolerable, I can generally expect that the rest of my experience with that company will be worse.  I'm sure there are exceptions, but this scenario has been true for me most frequently.
Search...there are much better companies, as far as how you will be treated...nm
I have been treated with the utmost courtesy
and consideration since I started. I have had some trouble hitting my line count, and I have not been harrassed or threatened once. I'm getting my lines now, and I'm glad that everyone hung in there with me. I'm part-time, and don't miss the nights or weekends at all. No place works for everyone, but Amphion is definitely worth considering. I've never had an equipment problem, they pay on time, and they leave you alone during the day to work. So far, so good.
Not exactly. Agree with post below. If you like being treated like...
Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.

meant to say the way U DEMAND 2 b treated..NM

Treated badly? Wow! That narrows it down
people should treat others the way they want to be treated. nm
Me too, similar experience and was not treated well. nm
If they would have treated past employees better
they would not have to be in such a bad position. Just shows that for MTSOs as well as everyone else, what goes around comes around.
If you wanted to be treated worse
than crap, constantly lose accounts and have no work then go for it; otherwise run quickly the other way. I agree, I would not work for them again if they were the last company on earth!
was treated like dirt... and shoved out the door. don't do it.
and if you can be satisfied with being treated like a piece of crap
PS is very very personable. Your treated as an associate which is wonderful, not an like an MT and
talked down to ever. Wonderful people, great place to work. Always lots of work. Can't say anything good or bad about the other company, don't know enough about them or anyone who I know who would say much. So that in itself says something, so read between the lines.
I once worked in place where we were treated like dirt - sm
365 days a year, INCLUDING during MT week. Yeh, they gave us trinkets or sometimes a pizza party, but still jumped on our @$$es as soon as the party was over, about how far behind we'd fallen on our work. I'd rather get NO trinkets, NO week, and no public recognition, and simply a decent living wage and a little professionaal respect.
Teehee!!!! HAHA LOL! I feel like I am treated that way sometimes. sm

As for how I know my accuracy...

I have QA bonuses.  You have to pull up 99% or better on audit to get it AND send under a certain percentage to QA in full.

NO I am NOT the only OP specialist we have.  If you don't see OPs it is probably because they go to us first and if we finish, you don't have any of them in the general pools.

I didn't hear you describe being treated

like dirt.  If there are other things she did that were horrible, feel free to share.  You agreed to 6 cpl and meeting the courier.  If you are the employee with the least seniority and perhaps the least experience, it makes sense that you would get the most inconvenient work setup.  It's called paying your dues.  No need to call a successful businesswoman greeeeeeeeedy. 

So what did she do that was so awful? 

I do NOT feel that I am treated disrespectfully! Quite the opposite, really. sm

ALL of the support people I have dealt with have been extremely polite and helpful.  I hear please and thank you all of the time.  You do not get that too much anywhere nowadays, it seems.

Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc.  They are very honest people and I never worry about that end.  In fact, they have shown me kindness in the past where others would not have cared at all. 

There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect.  Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy.  However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing.  I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.

I feel bad that this whole thing has turned into a bashing of the company and especially Tonya.  It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me.  There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it.  Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain.  In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.

Bottom line, the pay is decent, the work is easy, and the people are great.  People could find far worse places to work.

I apologize for the long post, but when I saw that post, it really annoyed me.  Thanks for letting me vent. 

Good luck. I was treated this way and I'm still out my money SM
And so is everyone else. Basically you will never see the money unless you HAVE money to hire an attorney and take her to court. Karma will take care of her for taking advantage of u.
I stick to it
While others simply disappear during the day. Its very easy to work a management job and take on another typing job at the same time, or even another management job for another company all within the same hours!!! Dang double dippers, guess they'll be having a wonderful Christmas while I sit here having to put everything on charge cards. I have absolutely no respect for these people and I do know quite a few. I don't talk to them unless I absolutely have to.
Don't quite know where to stick this, but
does anyone know if there are different legalities on this sort of thing depending on who owns the computer that was used; such as, personally owned PC or one owned by the company that has a problem with what was said on it?
ick, their hard attitude is you are lucky to have a job, they were the worst in how they treated emp
in my humble opinion...no appreciation whatsoever
I'm sure this will be pulled but I need to say that MTSOs are treated a lot worse than MTs someti

WE take the risk to run a company.  WE get accounts to keep people busy.  WE pay more to our MTs than ourselves.  WE have to keep up on transcription, drugs, equipment, grammar rules, individual accounts, individual doctor preferences, business practices, tax laws, employment laws, etc.

WE have to pay for QA for MTs that do not know how to look up a word or phrase.  WE have to pay to hire and then be burned.  WE have to pay bank fees, lawyers, accountants, clerical staff, etc.  WE have to put on a smile for customers who don't deserve it because we don't want to lose an account because then our MTs would not have any work.  WE have to put up with crap from MTs who have every excuse in the book from mysterious illnesses to mysterious DSL/phone/electric outages. 

WE get bashed if someone is let go because their work is not up to par or if an account goes to voice recognition or goes with a company in India to save a buck.

WE get bashed if someone is hired and does not work out.

WE get bashed for requiring people to provide equipment, phones, etc OR we get bashed for providing all that but paying too low.

Take a look in the mirror.  If you have what it takes to get your own accounts, invoice, file all tax/employment/sales paperwork with your state and the federal government, can wait to pay your bills until the account has paid you, discount invoices for TAT that your employees do not meet or quality that is not perfect, deal with customers that nickel and dime you to death, give up time off because no one can cover for you, give up holidays so that your employees can spend time with their families, give up hot meals as someone always seems to drop the ball as the day goes on, negotiate to keep customers as each contract expires in an industry where prices are going down not up, then do it.

If you can do better than us, be my guest. 

Yes, some big wigs at some of the huge companies make a lot of money, but for the most part, most MTSOs make a good living, not great.  If I put my hours end to end, I put in the equivalent of two full time jobs.  If I worked two full time jobs for someone else, I would make more than I do running a service.

Before you b**tch and moan about the company you work for any more, ask yourself this question --- why are you still in this field?  The answers are easy --- it is a good field, MTs make excellent money for working at home, most without master's degrees or doctorates, there is some flexibility, opportunity to advance, ability to learn something every day, satisfaction knowing that an accurately transcribed report can make someone's treatment more effective or save a life (rather than having inaccurate medical records) and much, much more. 

The average teacher starts in the 20s, the average accountant in the 30s, the average computer person in the 30s.  We have potentially unlimited income and start in the 20s and move up rapidly.  Several MTs in our company topped 100k this year.  They would never have that opportunity in a different field.

We need to stop bashing each other.  It is not MTSOs vs MTs.  It should be working together as a team.  Teams that don't play well together do not succeed.

The reason MTs get paid nothing and treated like doormats is they're
Expect nothing, and you GET nothing.
Only post I found was from 2006 that said the MTs aren't treated
You could almost put any company's name in there anymore. We are all treated like mindless idiot
i have asked for other transcritpionists email addresses to see if we could put our heads together like for example learning speech and helping each other. No deal, was just ignored. Lied to constantly just because we can't see the work. It is an insult. Wish I had never gotten into this profession. I was even excited when we could work at home thinking it was going to be more lucrative financially, and it should be but when transcription companies spend millions of dollars buying each other something is wrong, wrong, wrong.
Exactly..please stick to the truth.
don't stick by their words
There is way too much of that in this industry.
Of course you stick it out with a smile. Really. That's what I would do. sm
Remember, she probably won't last long and then you one day may have her job. Don't let one person out of other really good ones spoil your new position. If it continues longer than a month or so, go above her head and speak your concerns. She's probably just testing you. You know if you are doing a good job or not, and if you KNOW you are doing a good job, then just take her comments with a grain of salt and continue working. Don't make a huge deal out of QA people who are rude. I swear, if I did that, I would have had over 50 jobs by now! Each and every single company I've worked for (3) have had at least one Grinch of a QA person and at first I would get all upset and then I grew up and realized that they are just grinches and the kind of people who probably really, really dislike themselves, so how can they like anyone else????

This is true - the IRS can stick it to them
Contact an accountant or the IRS directly (slow time of year anyway). Ask them - there are 21 points companies have to comply with for independent contractors - find out what those are. I know they cannot tell you when to work, discuss how you work, ask about working for others, etc. - there MUST be something in there about the pay issues, as well. DO NOT LET ANYONE GET AWAY WITH THIS. They will push it as far as they can, and will only stop when they are threatened with trouble with IRS - so make sure they are not violating IRS guidelines for working with ICs.
Why do ppl have to stick OSI on every post
I am in the same boat. Trying to stick it out
Glad that we have 2 incomes here. When I was a single mom could not have afforded to do this. What a shame!
I would try to stick it out as long sm
as you have your foot in there.  Most companies won't even consider you for acute care if all they see is clinic - you might actually like acute care once you get past the learning curve.  Good luck!
Perhaps you might stick to citing the law instead of SM
psychotic-like ramblings.
Not to be a stick in the mud but what new account? sm
I know we were supposed to get 3 new accounts before November, but what is the rest of the story? Please e-mail me if you cannot post because I had no idea there was something going live.
I have to stick up for angry.
I am happy but I get unhappy when someone tries to push something off that is simply not true. She started her post with an untruth by saying she was in the trenches when it was pointed out in several posts that she is a team lead which is far from the trenches if you read the position open ads from Transcend - it is a lower management position that is used as a stepping stool.

She does not even give the same information about outsourcing that is given by the higher levels of management.

And her worry about offshoring or outsourcing or whatever word you want to use for sending our work to foreigners so they can take our jobs away is a croc - since the company was with before had a school in offshore.

If these positive thinkers would just post the truth it would be a lot better. When you start reading management posts that are not true, you wonder how much more is being hidden that you will uncover the longer you work for them.

You cannot say that any company is without problems. All you can say is how much effort is being made to correct what is wrong and let people make up their minds from that.

All we get is the short end of the stick. - nm

I have talked to MANY DSG workers who are badly treated. I chose to move on when I had enough!
Feel sorry for those who are miserable and stay anyway.
glad I didn't stick
around too long at TT.  I thought it was bad organization myself.  Just my little input from experience!
Stick up lke they did to DMV outsourcing to Mexico
Everybody was outraged when they found out DMV was sending work and private info to Mexico. Wake up people! I have access to more information than DMV on the health records, yet nobody cares that transcription is being outsourced every where outside the US. You should see my medical records from my treating physicians that are transcribed overseas. i have never seen such a mess. It is no wonder that I flatlined on my last surgery. Somebody typed the wrong doses of medication, and the anesthesiologist gave me too much sedation.
I chose to stick with Clinic.....sm
because, in my experience, they are almost always closed or at least very, very slow on holidays.

So, over the years I decided I wanted a M-F schedule with holidays off. That's why I stick with Clinic notes.

Good luck!
New accts. Can I beat myself with a stick now? A-G-G-H