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Serving Over 20,000 US Medical Transcriptionists

With the exception of the Leads SM

Posted By: Army Brat on 2009-07-04
In Reply to: TransTech has no work; that is why; lost accounts; overhired significantly BAD nm - Agreed

Always seem to have plenty of work when work load is light/low.  Pretty unfair advantage, if you ask me. 


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Leads with ANY company NEVER run out of work; that is why the MT's do, because leads pick and cho
for themselves!  TT has so many leads it makes me sick!  We have absolutely no work, but I know those leads and QA are picking out plenty of work that they like to do !!!  FACT !!!
Maybe you are an exception
Still, editing does pay less than standard transcription lines. You know that. If you make that kind of money doing this, obviously you have a good account with good speakers. That is not the average fare. Hang on to that job, if you should ever fall into a cesspool of editing cruddy VR, you might be singing our song. Lines, however you make them, ultimately is what counts in the end. No newbie is going to jump on any ship making $24 an hour.
I think I must be an exception...
but I don't have any real complaints with Cornerstone and SR. I do think the change they just made where the lookup for authors and cc's comes in first name first instead of last name first, which is totally unproductive, was the stupidst think they could have done, but the system as a whole works pretty good for me.

The spell check on the fly would have been helpful if they had made it like HITS where you could right click and look for corrections. As it is, it is totally useless, so mine is turned off.

And this last change where you can turn off headers was really a good change. That has saved me a lot of hassle since all my headings are in IT.

I've never really suspected them of cheating us out of character/lines, but maybe I'm just too trusting and naive about those sorts of things.
You seem to be the exception, not the rule. nm
..
You are the exception rather than the rule. ....
Most companies pay nothing, or next to nothing. Then you have to consider that you have to deal with the very personal fact that AAMT loves its Indian MTs more than you, and you are just funding their growth...it's just not worth it. I've been on thier boards, I have been a CMT, and I'm more than happy to shred AAMT's pleas to have me maintain their lifestyle. NO SOUP FOR AAMT!

AAMT Nazi.
You are an exception rather than the rule....
I learned on the job too, but that was a LONG time ago. It has been my experience nowadays that you have to pass testing for most nationals to get hired. Those who can pass testing with no experience are few and far between and you are to be commended. This particular person already has acknowledged that she could not pass testing and does not have the knowledge required, and was asking how to gain that knowledge.
LOL ... well, that is the exception, not the norm. sm
I wasn't trying to brag at all.  I'm older and simply cannot do that on a daily basis (wish I could!).  My only point was that if they were cheating me, it would not be possible.  I agree with the poster above -- if people think they are being cheated, then they should just move on.  This using several line counters and checking and double checking and so on and so forth seems a huge waste of time.
Then it must the the exception, not the rule. sm
According to everything I've heard and seen, the offshore work is garbage. That doesn't mean there may not be a service or two in other countries that hires educated MTs, who are proficient in English and conscientious at their jobs. I have worked with people from other countries that did as well as I do. But they are few and far between, and if every company let their offshore work stand on its own, or had it being QA'd offshore, most of the accounts would be back on shore in a short time. JMO
The exception to the rule.
x
exception to the rule
I agree with you completely, but yesterday I had to delete an entire report and retype it. After I downloaded it, I noticed it was totally nonsensical. As I began listening to the audio, I found out why. There was a TV in the background that was actually louder than the dictator and VR was trying to pick up what the person on TV was saying. It made a total mess of it and of course had nothing at all to do with the patient's report, so this was a case of having no choice. Luckily these are few and far between. This morning I had a report with absolutely no corrections needed and it was wonderful! But then I thought, Whoa! If they all get this perfect, I'll be history! So I'll gladly make a few corrections!
Tell MTSO et al, 400-500 lph MT is the exception
CANNOT do that level of lines, just as most swimmers will never be a MIchael Phelps, no matter how hard they try.
Allstate is definitely an exception to that rule
I know who each of those persons were that posted. I also know that Allstate believes in their ICs working as a team and helping each other. There are no secrets -- in fact, just the opposite. Interactions amongst MTs and QAs is encouraged. Names, email addresses and phone numbers are openly shared (with permission) if it means making help more readily available to other MTs when they need it. Everyone on the company is provided a direct number to reach even the owner/CEO at any time. And by the way, yes all those MTs do work for Allstate, and no they are NOT the same person. I know all of them.
I love them with the exception of payroll
seriously.
You, my friend, are the exception, not the rule.

There are very few people making that kind of money in transcription anymore.  Have you even read the ads posted recently?  Fewer and fewer MTSOs are even hiring employees and when they do advertise, their IC compensation is 7, 8, or 9 cpl.  Even those companies that are hiring employees are doing so at extremely low rates, at the same time overhiring to make sure that their *contract enticements* will be met on the backs of the MTs.  Have you noticed the postings from MTs of, not 1, not 2, not 3, but SEVERAL different companies stating that there is no work??  When an IC is working for 8 or 9 cpl or an employee for even less, and there is no work available, how is that person supposed to make $50-60K annually?


People like yourself will criticize others for their opinions and will brag about your own situation, but when push comes to shove do you state what company you work for that allows such a wonderful wage with your abundant work load?  What is your fear?  That others will jump on board and soon you will be facing the same situation??  Until you have experienced what the *majority* of MTs in this field have been facing, you really have no valid facts to make such a request that other MTs be fired because their situation forces their loss of employment (if they quit because of it), their loss of compensation (if they are docked), or the loss of quality (which will certainly occur) due to the punitive compensation policies in place. 


Not true; there's an exception written right into the handbook sm
You are expected to TRY to get 40 hours but in times of low / no work, you have the option of using PTO or UNPAID TIME.
You my dear are most certainly the exception to the rule because MQ does not pay that base rate to
start people and give them 11.5 cents after 16,000 lines.
some are the exception while some just don't care to take the time to research anything nor learn
i believe the not getting it is what the OP is referring to. you can teach and help only those willing to learn. some don't have the care to learn and will never look anything up, will not listen and learn from the mistakes you correct for them over and over day in and day out of the same old mistakes! those are the ones who need to find a new profession because with our profession, working from home, etc. you have to be willing to learn, take the time to look things up, and not guess at anything. it doesn't matter if they are given 200 reference books, some will never pick them up. you wouldn't believe some of the reports that come through and the errors on them just plain on not making sense and english/grammar mistakes. it is ridiculous. you may be one of the few who care and respect your quality of work, but not all do.
Yes! I have plenty of work 99% of the time with the exception of a very few days sm
when it was slow everywhere but nothing that has ever affected my check drastically. I have been there for 6 years.
So you are saying that QAs & leads
I am a top notch MT too and was still asked to QA BECAUSE I am a -valuable- MT. Get over yourself.
job leads
This may be weird but I keep a list of companies in a favorites folder to check out if I find myself looking in the future. Going through MT Stars for old posts is a good place to start. Then I would check the company out on their web site, and if I thought I was interested I would either call the recruiter or test depending on their requirements. Personally I would not wait for a company to advertise before applying.
Job leads
Here's a few links to aid in your searching. I've heard a lot of people have gotten/accepted jobs from applications they put in long ago.

http://www.mtjobs.com/profiles.cfm

http://mtcompanies.proboards.com/
leads/bosses

Hi, Thanks for your input. I did get a chance to read it before the deletion. I am searching again __________. I really wish I could find a place, where the pay is decent, with benefits, enough work and where the staff responds to account related questions. I am so tired of testing, thinking I have found the perfect place and then....................... Sorry just needed to vent a little.


Have a good Day!


Why do KS mgrs and Leads do this?
Why do you guys insist on coming to this board in an attempt to defend what idiots type? Then you have the gall to post 'KS MGR' or 'KS LEAD'. Your posts just make you look dumb and seem quite unprofessional when you do this. When you identify yourself as a KS MGR or KS LEAD, whatever you post reflects on the company as a whole. You stated 'you need to stop spreading lies'...is there not a better way to say this? Ignore the trolls. I doubt very seriously that people who are interested in KS will be swayed by these posts.

If you insist on posting remarks to defend KS, don't make it known that you are a KS MGR or KS LEAD. Sheesh!
OSI team leads don't do QA at all
All we do is monitor workflow and assign jobs when the coordinator is off - I get $14 for a few hours a week and then do transcription for a line rate. Line requirement is less than regular MT's.

Not a bad setup for us.
It's so they can hire even MORE leads, CEO's
for some reason that top-heavy management is good management.
not sure what happened but this is down under Eliminated Leads below.. nm
nm
Correct...my team still has leads. sm
The truth is, most of the team leads were eliminated because they WEREN'T an asset to the teams. Many of them got the job because they were the only ones who applied. Many were not confident in site formats and rules, giving incorrect information on team mail, and many of them spent entirely too much time chatting with each other about their personal lives on team mail instead of editing. They were the cause of their own demise.
Now 1 AC and 2 team leads are leaving OSI
Not only the MT's but also 1 AC and 2 team leads are leaving OSI.  If you haven't applied elsewhere time is running out before the good jobs are gone.  The only person who will be left when it is all said and done will be the QA manager who will never go anywhere else not only because she is attached at the hip with the great policy makers but also because she couldn't get a job elsewhere if she tried.  After all you have to actually pass the transcription test. 
I would, except the tone of some of your posts leads me to believe
?
Which leads? I asked my TL and she knew nothing of this. sm
But, leave it to MW to pave the way of utter cheapness.
Any Cardioscribe team leads here?
If so, please email me or post here. Just wanting to know if the hourly rate is fair and would like to hear what you think about your job.
Yea and what's the deal with getting rid of the team leads?
nm
They still have Indian team leads.

Nope, I was called by my former Indian team lead in the begining of this week asking if I could come back to work for them. 


That being said, I had no problems with any of the team leads being Indian, was able to understand them and they were friendly.  My only problem was that before everybody left after being told they had to go employee, there was no work.  It could take all 3 shifts to get enough work for even part-time work on some days and we were told they would not pay down time if we didn't have work so a lot of my scheduled shift as an employee could be sitting refreshing queue without being paid for that time. 


I know that right now, there is pleanty of work but they are more than likely going to overhire.  They don't like work in queue at all.  If there are any reports sitting in queue on the weekend they want you working and threaten to hire more people, thereby taking work away from you.  I was shocked when I changed companies and found how much work stays in queue for my current account, very rarely running out and when I do I have a secondary and a tertiary acct.  Up until now I was always told by Focus that they couldn't do that so when I was out, I was out.  And, my QA is always excellent so it is not my quality that keeps the work from me. 


All of your team leads are India
nm
Team leads not in India

When I worked at Focus my team leads and technical support were in India, but they have just recently changed this.  Your team leads are now Americans.


My leads are great but if you are having a problem...
email Lee...she will take care of it!!!
leads don't have line requirements
nm
Leads actually are expected to meet
a certain quota like everyone else. Otherwise, they'd starve. Leads have to pay their bills like everyone else.
Please clarify how leads take the best jobs....

when they don't type during the times they are acting as leads? Work does flow according to TAT and has nothing to do with assigning so-called crappy jobs and dictators to anyone. First in line, first in time is the way it goes.


So, MTSOs actually ENCOURAGE the leads.sm
to cherry-pick only the work they want to do -- a wonderful setup!.  This, and their salary, too.  Which doesn't surprise any of us, but where does this despicable and unfair practice leave the regular MTs, who are not salaried and only have the measly few pennies per line for the garbage that they are allowed, even encouraged, to throw at us? 
I'm sure the team leads and mgmt SM

are keeping track of line counts, right?  Then they should be quite aware of who isn't getting their count in and contacting those people to find out what the problem is.


There's no time clock but the leads monitor who is on and who isn't. sm
The account I am on has very strict shifts because of being radiology. I have heard that others are more flexible.
I totally agree, the KS leads and KS managers
the negative posters.  Boy the defenses sure are up if this has gone all the way to management and even the owner.  Take a deep breath everyone.  Keystrokes is asked about on this board all of the time.  If something negative is said, then so be it.  Do we not all take any of these posts for what they truly are, which is an opinion.  Some posts may contain facts, but you must be aware that a message board is also full of opinions.  I have seen Transcend bashed on this board, and I had quite a lovely experience with them when I worked for them.  To each his own.  I try to comment in a positive manner when asked, but I do not know all of the facts.  I still would like to be able to post my OPINION.  I do not however feel the need to defend them every chance I get!  My goodness.  We are adults here, but you really could not tell from some of these nasty posts especially the ones claiming to be in a managerial position.  
But the newbies can handle being team leads?
Give me a &%$) break!!!
I was told last January all team leads would be

in the U.S. by summer along with the QA team.  Come May, I was canned along with a bunch of other QA and management people.  Strange dontcha think?  Now they are singing the same tune to a different audience.  See ya at the unemployment office...


NO FAIR LEADS TAKING BEST WORK - sm

But I don't suppose this is a new issue, is it?  Leads have to get in their lines, too, which I was surprised to learn - however, it shed light on a lot of things, like getting all crap/ESL, difficult work, this was before good work went VR and we actually did have some good dictators. 


But as soon as one of the good jobs turned up in the MTs queue (after a while can often tell by MD ID#) - it disappeared just as fast, replaced by a piece of ----.  Had asked lead a few times after this happened, who rudely answered that, what difference did it make to me - I hadn't started on the job yet, anyway.


In all fairness, work should flow naturally - first come, first serve, with the next available MT for the next available job.  But as long as the Leads have control over this, they'll continue to get the best work.  Lot of complaints also on this board re. Cherrypickers and blaming the MT (who get blamed for most everything, anyway) we need to look at WHO has control over work distributed and who benefits from having that control, and it's not the MT.


Most leads are compensated for the extra duties.....
like answering emails and watching TATs, etc. There is no OT, and no huge salary, and leads are expected to reach quota like everyone else. I would know, I work there, and I am a lead. We don't cheerypick, and work is first in/first out unless work has to be assigned for a particular platform. Geez!
They sent an email asking for leads a couple of months ago
Did you try and weren't chosen, or for some reason not want to be a lead?
I think the problem is that the owner of KS herself does the same thing. She clearly leads by examp
Ugh!
I have gotten many solid, good job leads and offers from the board...sm.
I have never received any Spam or undesirable mail, only solid offers from companies, and I have gotten a great position through this and many other back-up offers. Just be sure to post a good resume, it will represent you, and always do research through board or Google, whatever, to see if this company would really be worth pursuing.....best of luck to you! There are a few other sites that you can post to for medical transcription, posting resume and such.
Questions about payroll, et cetera should be brought up to your leads...
not to the board...If this was strictly a Keystrokes board, then I would understand but it isn't. I have been there for over 2 years...Please don't feel like I am bashing you or anything. I just think it is inappropriate to bring up payroll questions on a public board.