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Wrong. The person who was fired this week was from Keystrokes. I just got an email

Posted By: Lee T @ Keystrokes on 2006-01-07
In Reply to: There was someone on here this week complaining of being fired from a co and on another board - sm

from someone asking if was me posting here tonight, so I came to look.   I agree with a lot that the poster has to say but I post my name when I post.  Anyone who knows me or of me knows this.  I do not have to post behind anonymous names nor do I. 


I do disagree with some of what this poster says though and will take a moment to tell her/him something:  You chose to run a service and knew or should have known what you were getting into.  If you are doing all that, you should either hire more people or hire different people.  The best move I ever made as a service owner was learning to delegate and hiring the right people including Human Resources, Accounting, Operations, QA, Recruiting and IS.  (The second best move I ever made was to stop letting the posts on the MTStars and others affect me).  Best advice I could give a service owner is to cough up the money for a good staff; it is worth it in the long wrong although hard in the short term.


While not everyone agrees with me or likes me or wants to work with Keystrokes, I do not feel a need to hide behind the anonymous nature of these boards and would rather have people know where I stand than wonder.


You would also know that I value our transcriptionists and know that as a company, Keystrokes constantly tries to improve.  If you know me at all or anything about Keystrokes, you would also know that our rates are going up not down and we do not undercut prices to beat our competitors. 


If anyone has anything to say to me directly, please use my email.  I do not visit here often anymore and do not plan on starting again as it gets a bit addicting :)




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There was someone on here this week complaining of being fired from a co and on another board
there was an MTSO who openly posted about that as well as other issues that apparently that MTSO had.
I am still really amazed about that MT who bashed the co this week for being fired because of her
poor quality! You rarely see an MTSO fire an MT because of poor quality (boy would I love to see it having seen some of the poor quality that is sent to the facilities) because there are some who are just given so many chances that they do not deserve. They need to be weeded out and continue to be weeded out and for one to publicly come on here and bash an MTSO for doing what they had to do really has stuck in my mind.

I still think MTSOs really need to be a cut above the MTs when it comes to going off but yes I do understand that sometimes they just have to say something.
Did you just get fired by email??????
Was this a rhetorical question, or were you fired by email today?
Nope .. email on 1/18 promised "within the next week." Here we are, 1 week later and no info.
x
Fired by Email - how many have experienced that?

nm


Ever been fired from Keystrokes because of Windows Vista?
I just spent $1000 on all new equipment including a new computer with Windows Vista which is what they recommended as their program is compatible with Vista. When the computer tech had to spend hours on my computer getting it to work with Vista, a certain administrator let me go because it wouldn't work for their account.  I am in tears.  I've never been fired from a job, especially for something that I was asked to do to work for them.
I was fired from Keystrokes today for errors. Are there any companies that pay well and understand
we are human and sometimes things happen.  I have had a rough time in my life for the last few months, and I thought they were understanding but *POOF* out of the blue I get a call today that my services are no longer needed due to quality issues.  Is this fair?
You put your post about the wrong person in with
the posting that he is a criminal, steals $$, threatens lawsuits against MTs, and more. Geez back at ya! Can't you figure out that posting the wrong guy in with this mess may tarnish the wrong person's reputation? So you thought he was a salesman, your opinion. But you opened your mouth and inserted the WRONG PERSON in this thread, and others then knew who YOU were talking about and assumed you had to know what you were talking about, or why would ANYONE post something so horrible about someone? Read names more carefully next time. There were far more than a few letters off for to you arrive at your wrong conclusion - the entire last name was wrong. And yes, some people do value their reputations, especially when their livelihood depends on it. Seems these days our reputations are about all most of us have left.
You are wrong...not the person you are thinking of
If I was a person who you were unable to offer a position then how would I know that you often misspell and use words incorrectly in your emails and IMs? I am not the person you think I am.

I did not say anything about your work. Just offering a kind suggestion to you so that you are aware of the misspellings and misused words. It does not look very professional and does not give MTs much faith in QA when the person heading the QA team has trouble spelling simple words.
the person spelled "have" wrong
/
you're scolding to the wrong person
/
I accidentally responded to wrong person
I got trigger-finger happy hehe
Dear Florence fired another good QA person. Florence can't have anyone around that
If you are stupid or at least act like you are stupid, you will be ok at OSi.

You probably shouldn't worry about the ones who have left because we all had jobs and left OSi hanging....lol!!

You call us rude....we earned that right, thank you!!
True! I just hope the wrong person doesn't
get banned in error.
If a person is happy at their job, what's wrong with wishing them well by having them stay there?
That's not nasty.
Maybe you asked the wrong person. I am sure that not everyone is privy to all account information.
I know that there are at least 2 more in the works, being converted over. How do I know? I am the lead on one of them and have been involved with the conversion for the past 3 weeks.

The only people who know would be KB, LT and PG for sure as they handle sales and operations.
The person I am talking about started the second week in October for HR but the recruiter has been
with us since late summer.

I am going to dig into this, so thank you for the information. There is too much back and forth going on here to sort through what is true and what is not, so I am going to take some time and take it to my coordinator.

It might seem petty to a lot of you that we are willing to do this, but reputation is important and we have all been working too hard to let things like this happen.

I know that there will be flames here but the truth is that the Keystrokes Management Team has been working very hard to reverse a lot of things that happened in the past in order to make KS the best company in the industry. This takes time.

I do know that there are a lot of happy MTs at KS as we do not have a lot of emplpyee turnover, but I also know that one unhappy person can be like poison. Rather than attacking that person or persons, we are working on the reasons that they are unhappy and working to change that.

If KS was such a bad company, it would not grow as it has. I am not saying that they are perfect, just that they are not as this board portrays.

Another thing is that so many people attack the owner and say that she is unprofessional. You obviously have not met her. She is all business with her employees and customers and actually a fun person to be around as well. I have never met someone who gets as much done as she does and her customers love working with her.

I just think everyone should form their own opinions.
I want to know cpl and how many hours a week! Cause the 8000 to 9000/month person
nm
I wanted to tell person who contacted me via email
that I absolutely do nothing to achieve more lines (money) than just keeping (as much as possible) the audio at fast a speed as I can and also I use my mouse when working. Supposedly you are supposed to be able to edit faster using combination keys but I did not learn, did not care to learn and mostly can keep up with the dictation (either VR or straight) as it goes so I just do not think I could make more even using the combo keys. I also do not give out where I work because to do so would probably be a swamping of the company and I would prefer to keep my job to myself as long as I could.
You're wrong. You are not required to work one weedend day a week.
s
I am a Keystrokes Lead MT and this person
obviously is not, even if just for the reason that we are not called Team Leads. My title is Lead Transcriptionist.
Not on ER here, another acct. Got an email by mistake a few days ago with an Indian person in the
s
To the person who sent me the anonymous, rude email. FYI: I AM an MT and I post answers here to di
a true response is given, not supposition and rumor. I do not know why you find it take and ignorant (your words) that I answered that Keystrokes does not and will not send work overseas, but as an MT, that was very important for me to know and part of the decision I made to go to Keystrokes in the first place.

I will not be intimidated by anonymous emails and certainly will continue to post answers with facts when asked.

This board is for everyone in transcription, not just those who think they can control the threads, and I for one like to hear from others in the industry with different viewpoints.

It should not reflect poorly on KS as you said; quite the opposite, I will only post facts and as offshore is an important topic. If your opinion is different than mine, that is your choice, but to send a rude email anonymously with a threatening tone was obviously meant to intimidate me.
Person from corporate contacting me via email regarding my posting today
I have no reason to meet with you, have a good job and certainly do not care to discuss with you where you send your work. I know what I read and it was quoted by a top official at your company. Even though you said the newspaper slanted the story like they wanted it to read, I saw quotes and never saw where the paper did a retracation of the story.
Wrong. TT and Keystrokes have been
companies that have been highly recommended by employees for at least 2 years, maybe longer. I worked for TT for over a year, and found them to be extremely honest and fair and kind. I went though a serious depression due to personal problems and just not being suited to working inside alone anymore. Therefore I found a completely different job, but TT didn't give up on me because they value quality, which is the one thing I kept delivering, even if my numbers went down into the dumpster. I agree with the poster who said that the people claiming they have a better company will never post the name. Possible reasons are that these are small companies that can't handle hundreds of resumes being emailed weekly for jobs. That's a good reason, but what it means is that they can't employ the numbers of people that TT and Keystrokes can. TT and KS manage all these different accounts and all these employees with great skill; it's a huge undertaking. Smaller MTSOs either don't want the headaches or haven't gained the reputation for quality that it takes to build a company to these sizes. So if you work for a tiny company, stop telling people who work for bigger companies that they are getting a raw deal - your small MTSO can't hire masses of people so what's the point of comparing them?

The few low-work times are just normal work flow. That's why IMO the BEST MT job is an in-house job with hourly pay. IMO, the second best is an hourly job working at home, but those are really rare.

So services are who is going to employ the most people, and the most important thing is that they are honest. IMO, time has shown that you can trust TT and Keystrokes, and there are many, many that you cannot.
The QA at Keystrokes is great too, at least the person I deal with. sm
She is sympathetic about the truly awful guys and usually has some little funny thing to say that makes me smile.  I never feel talked down to or like someone is beating me over the head, changing the rules as they go, as I have with some companies. 
if only a punctuation mark in an email address is wrong,
the email cannot be delivered to the inbox It has to be 'exactly' the same email address, exactly to the smallest detail.

Fishy, fishy....


I agree. What's wrong with asking KEYSTROKES for
?
I called and asked. There was an email last week. sm
They are making the official announcement next week is what I was told.
Was my Keystrokes question removed? Was something wrong? NM
/
Happy Friday email LOL No $$$$$ made all week !! !!

How in the world could mgmt put out an email titled Happy Friday when we have had NO WORK for weeks and weeks now.  We can always look forward to such emails on Friday.


Same ole stuff about new accounts coming onboard between now and December, but what about PAYING OUR BILLS IN THE MEANTIME.  We have been LOW to NOW WORK for a VERY LONG time now.  Going deeper and deeper in a hole financially.  How is your paycheck, mgmt????


I guess this is Keystrokes week to be cut to pieces. nm
xx
You need to confirm that with Keystrokes as I was told last week it was not. sm
I would assume each account has different software and programs as to whether it is compatible or not. I was told most of their accounts are not. So don't assume that all Keystrokes accounts are compatible.
Keystrokes sent out t-shirts for MT Week. It is nice to be appreciated! nm
nm
I have not posted anything wrong. It is common knowledge that Keystrokes does not send work offshor
Now I know why so many people do not like these boards. I did not write anything bad or over the top. I simply stated facts. I agree with the others and will now observe but not post. This is craziness here. If someone asks a question, I guess they would rather have answers from those that do not know the real answers. Call the company if you have questions from this point out. The phone number and web site are not secret.
Anyone posting about Keystrokes needs to take it to email.
If you don't like our rules on this site, you need to go somewhere else.
Last year, from Keystrokes we got Blockbuster gift cards for Christmas and for MT week sm
we got candles and candy. I always get a birthday card too, which is very nice.
Keystrokes is definitely hiring. I received an email from them saying that they sm
are hiring a lot of new MTs. They emailed CMTs from what I can tell, as they also emailed a few friends of mine as well. Three of us have taken positions. The timing was right; I have had it with MQ.
I received an email from someone about Keystrokes being for sale - it is lie. sm

Yes, the owners met with the CEO of Transcend and went to dinner but it was 2 years and it was NETWORKING.  They had no intentions of selling to them and when they informed them of that, Transcend stopped coming around.  I work in the office.  Get your facts straight.


WRONG! WRONG! WRONG! We turn down work because so many hospitals are sm
calling wanting a company that keeps work in the USA. The trend was stronger a few years ago before it all came to light about poor quality, the woman in Pakistan who threatened to post medical records on the web, 911, etc. There are hospitals who look for US-only and they are the MAJORITY not the minority. Definitely seeing the tide turn on offshore from an MTSO perspective, both MTs and customers!!!!!
I think it is one person. I had a few print outs from a few weeks ago and this person even capital
I have had a positive one. I have been with Keystrokes for 3 months and am very happy.

I printed them to show my manager but she told me that there are few bitter people out there and no one can do anything about them. My manager said that everyone can tell that it is the same few over and over again, for Keystrokes and a few other companies as well. Time to move on Ms. Anon. I cannot think why a company would go through the trouble of getting IDs and getting you installed just to ignore you after that. Doesn't make sense, does it? Are you sure that't the whole truth? You keep saying truth but it sounds fishy.
Exactly what I'm talking about RUDE! You are a very unhappy person. A happy person does not
respond in such a way!  This is the reason SS has such a bad name.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I am not a hateful person but that person screamed at me for 45 minutes. sm
She said all transcriptionists are idiots.
Full time with Transtech is both. 40 hours per week and 5500 lines per week.
x
You are wrong! Here is the ad. I got it too. There are no words spelled wrong and the caps are pa
This is pasted from the bottom of the email blast.

Why are you trying to stir up trouble? Keystrokes does not send ANYTHING offshore.

Here is the email blast from ILHIMA. The KS logo is at the top but does not paste here:

Rapid Turnaround, Guaranteed Accuracy, Measurable Cost Savings, U.S.A. Only, & Personal Service. These are our Five Stars of Excellence Promise. Find out what they can mean for you today. Email Pam.Gingrich@KeystrokesMT.com today!

The minimum is 5500 per week, NOT 6600 per week. I think you made a typo. :)
NM
i clear over 800 a week, 40/week; 30+ year experience. (nm)
x
I get my paycheck every week - that is enough for me! Happy MT week everybody! nm
x
I got laid off for MT Week. Happy MT Week to me!
x
Good last week - Slow this week.
I hope this is not an indication of things to come.  I am getting 1,200 lines a day but it is taking me all day to do it.  We seem to be out of work from 9-12 every day this week.  Hope things pick up after Labor Day.