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Serving Over 20,000 US Medical Transcriptionists

Years ago I had this one physician who

Posted By: Lacy on 2007-04-19
In Reply to: I've always thought verbatim is not only an insult to the doctor, but also to our profession. sm - IMO

in a rage, demanding that we type things exactly like he said it. Ok, Dr. Do What I Say---- he would mess up on his 1, 2, 3 and 4 and so like he said, when he said 1, 4, 3, 2, 9 and so on, that is EXACTLY what I gave him.


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Your physician
rocks and, unfortunately, is probably a minority in a huge amount of immigrants who come to the US anymore and do not truly become Americans. It was always with immigrants before, like my great grandpa who came from Germany at 35 and recently passed, that they wanted to be Americans and to assimilate into American culture. There is an interesting article this morning in the LA Times that Nashville has a huge immigrant population and that it is somewhat of a problem because people are not assimilating and are not learning English. They are working on passing a law declaring English the official language. I know where I live in Northern CA that I have seen this happen myself. I was at McDonalds one day waiting in line to order and a customer went up to the counter and started ordering in Spanish. The poor girl behind the counter was Indian and told him in English she does not speak Spanish. Where I live, we have a huge population inclusive of Asian, Indian, and Middle Eastern people along with Hispanics. It is ridiculous and unnecessary to cater to 1 segment of the population. America's language has always been English and no one ever seemed to have a problem with that before.
Story for you, went to the physician
a a workin on a Saturday, never do that, waited and when he asked why I was there, said well I have a couple of issues and he told me to tell him which more important, he did not have time for the 2. I chose the ribs which were really hurting (costochondritis) and what I did not get to talk with him about was had a breaking out of shingles. Anyone knows that can be really bad if it goes to nerve endings, horrific pain. I no longer see him by my choice.
Can anyone tell me about Physician Transcription Services, LLC?
x
Can anyone tell me how to change the dictating physician SM

in the gray field on the Spheris TWS screen. For example, if I need to change a dictating physician from a PA to the attending, the field is gray and I can't change those fields. 


Thanks  for the help.


Preferred Physician's Transcription, Inc.
Does anyone reading this post work for, or have you worked for, Preferred Physician's Transcription, Inc., out of Denver, CO, and if so, can you share your thoughts on the company regarding pay, benefits, etc.?
Physician's Choice Transcription

Can anyone provide me with some information on this company? Rate of pay, dictators, what they do and don't pay for, if you run out of work, etc.


Physician's Choice Transcription
Does anyone know anything about their training program?
Actually the physician that asked me to type for

and rearing my children.  I had a phone interview with a company that I found here on stars and when I couldn't make the first attempt due to a problem with the kids, she clearly understood and yes, I did get hired. 


Not all companies and physicians are children haters like you.  Sorry to bust your bubble. 


Not all MTs think their you know what doesn't stink and are very down to earth as well as the people who hire them.   


P/S:  This profession is not looked upon as such a bad thing ya' know.  Who told you that?  Where did you read that?  Furthermore, if this was the case, I don't think there would so many MTSOs out here working from their home offices.  And believe me these MTSOs are a dime a dozen.  Most of them do have children and work from home.  It is not uncommon and they are very professional.


Agree that E&O rests on the physician -
not the transcriptionist. Looked into this many, many years ago, as I thought it was something that I needed. Found out that the liability indeed rests on the shoulders of the physician - who proofs and approves his reports before signing them. Although I feel responsible for the accuracy of every report I transcribe,the bottom line is that it is the physicians responsibility - legally - to ensure that it is !!
When I worked for a physician transcribing
his letters, I was required to same them for 6 months. Would do me and him no good if I deleted the identifying info.
Account versus Physician sm
I think it is more the account itself than the physicians that want the verbatim, Though of course, there are those physicians that actually speak English and want it done thier way, but I think the ones that don't, especially the ESLs, expect us to clean up after them.  Either way, it too, goes against my grain to leave it incorrect and I have a very hard time with it. 
The physician makes the final

We are transcriptionists, not physicians.  We don't make any calls.  We transcribe what we hear, and they read the report and sign off.  It's that simple.  It always has been that simple.


No one here deserves the salary of anything more than what they get or make production wise.


Do you really think these MTSOs are charging a million dollars or what?  They make money by bidding accounts and then sub the work out whether that be by hiring employees or by contracting with an IC. 


I don't know where people come up with this idea that we are the bread and butter of these companies.  We are the worker bees.  Do a good job and you'll make some money.  I make twice as much now working from home than I did hourly with benefits and the benefits were crap.


I can set my own tone.  I transcribe to the best of my ability but by darn it if I can't understand what the dictator says, I leave a blank, and they fill it in.  That's what transcription is about. 


If your physician jumped off a bridge...
would you jump right behind him? The bottom line is that the only person you can control is yourself. If a physician is not performing his job correctly, guess what? He will eventually lose his license. Why do you continue to try and justify punishing patients simply because people do not want to do their jobs correctly? However you spin it, it's still wrong.
Diane's Physician Support Services

I was wondering if anyone has heard of this company.  It sounds like a nice harmless one, but I have been burned before.  I just really would like a heads up before jumping into something new.


Thanks so much!


Any info on Physician and Professional Services -

Beth Joyner is the owner.  Has anybody ever worked for them, or heard any good or bad comments about them?  Thanks in advance.


I think your physician gave you good advice

These MT schools are still cranking out the MTs as fast as they can (and taking their money).  I am sure they know that there already isn't enough work to go around and no work = no money.  Plus the fact that the MT trainee who could ever hit the ground running and make money right out of the gate is far and few between.


As for the coding, it is pretty obvious that is a huge candidate to be done by EMR and I'm sure it will happen in the not so distant future.  There will probably be someone an R.N.? LPN? EMT? who will do chart reviews to ensure that every possible diagnosis that could get another dime in reimbursement is put in the record.  That would be a few jobs depending on the size of the hospital.  I seriously doubt that these jobs will be offered to former MTs.


Another job opportunity might be that of what used to be called ART (acredited record technician), those people might be allowed to do chart reviews as they have always done it anyway, I even did it myself way back there.  The JCAH (forget what they're called  now) used to offer a study at home course but you had to be affiliated with or work for a hospital in order to have access to the records that were necessary to complete the course.  In some smaller hospitals ARTs (or whatever they are called now) were even heads of the medical record department.  I believe it is also offered as a 2 year course at some community colleges.


Sadly I think that those who have put themselves out for the expense and bother of getting and maintaining CMT credentials are just going to be SOL because I think those credentials and a buck might buy them a cup of coffee.


This is the way I feel and I could be wrong but I don't think so.


Beth Joyner Physician and Professinal Services

I had a horrible experience with this company.  I applied in for part time IC work in February but it was not until April that I rec'd my first very unprofessional email, but I had read nothing bad about the Co, so I came on board.  The first weekend I typed non stop too much work not enough typists.  She was so happy with me that she moved me from .07 cpl to .08 cpl, but nonetheless, the account ended up dropping us for the most part, meaning there was no work.  For nearly 2 weeks there was little or no work.  I had to take another company.  All of the sudden she had tons of work and demanded I do full time.  I responded I could not as I had to take another company, she told me I had to commit to part time hours for her, which I did, but there was no work during this time.  In the middle of all this was my 1 paycheck per month which is supposed to be mailed on the 10th from TX, I did not receive it until the 19th with a postmark of may 13th!  I rec’d countless phone calls and emails most of the email were junk emails and not concerning work.  In June she said that the 20 hours I worked for her that had no work was not enough I had to type 5000 lines a month, shouldn’t be a problem, but there was not work when I could type.  As I do have another account.  In June she sent out an email stating that she was changing pay from .08cpl to a sliding scale, the scale starting at 3000 lines.  I emailed her stated that I did not agree with it, but she was the boss :’) and I would make it work.  I asked her what if I type below 3000 lines, as when I am scheduled to type for her there is NO WORK.  She sent me a nasty email about her being the boss and making the decisions and it didn’t matter if I agreed… anyone typing under 3000 lines in a month was not worth her time.  I emailed her again, now I was upset stating I was joking, hence the :’) and that she still did not answer my question about typing under 3000 lines.  She sent me an email stating that she has tried to help me answer the question and she is done talking about this.  I did not respond.  The next day on my lunch break from my other account I logged on to Beth’s knowing I had to work extra hours to try to get my 3000 lines, when I logged off of her to go back to my other job she sent me yet another nasty email saying:  There is work, example you just logged off there is work.  I responded Example?  I am on my lunch from my other job and typing for you to try to make my 3000 lines.  She responded and said she has had it with my attitude, as of July 1st you will be no longer needed.  I responded are you kidding me you are firing me because I was typing for you on my break?


On July 5th I emailed her and said I will uninstall the program and what else is needed.  She asked why?  I said you fired me.  She asked for the email firing me, I sent it to her.  She responded back to me that she wanted me to continue working.  Against, my better judgment, I continued with her.  July 14th I rec’d my check, it was 27 +/- off.  I sent an email stating My check today was short 27 dollars, please remit payment immediately.  She sent me an email stating that I am not to demand money from her that is not how it works and I need some employee/employer skills.  I responded that I was not her employee, I run a business as an IC and that the statement “please remit payment immediately” is per NYS statute, payment has to be requested immediately and that I meant no disrespect by it; however, I did not appreciate her telling me my attitude would determine if I was paid or not.  She responded back that again I was fired.  Only this time she said that TX law says she can fire an employee after 3 counsels of work or attitude and she felt this was my 3rd.  She went on again to say how my QA was awful for the headings and dates and she was continually it.  I requested she be more specific and asked why didn’t she send me QA reports so I could correct it, she said that she “didn’t have the time”  I responded again she was confused as I was NOT her employee, she did not need a reason to fire me.


All in all even if we consider Beth as being right that my “heading skills and dates” are awful, what kind of a company keeps a typist working for them if the typist is horrible.  What does that say about the company AND what kind of a company doesn’t QA their employees or ICs and let them know in order to make them better MTs.  This company is very disorganized extremely disrespectful of its employees, IC.  I have emailed others who have had terrible experiences as well.


 


I would suggest run the other way, otherwise DO NOT have any personal emails with her in asking questions, be prepared for many phone calls, tons of junk mail and no feedback.


Info regarding Diane's physician suport service--sm

Any info on them would be greatly appreciated.  The good, bad and the ugly.  If you prefer to email that would fine.  Thanks.


I talked to them today. They want 3 years in a hospital or 5 years combination sm
hospital and at home or clinic and at home. For radiology, they want 3 years full time radiology. I thought they were very nice and I have a few friends that work for them and are happy. The pay seems average to high for what I am seeing now. I think they are 0.08 per line or 1.08 for radiology. Beats what I will have with the new MQ program.
Honda is 11 years old, 190,000 miles . Toyota was 15 years old and 279,000 superb
x
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
15,000 lines per pay period. 8 years with KS, 6 years on this account! nm
Not going anywhere else!
30 years - this WAS my career. The last few years you guys have ruined it.
You work 9-5? Big deal. I work more than you do. I bet I work harder too. Treat US with respect, lady!

Don't talk to us like that and don't expect us to kiss your feet. Kiss ours for a change!
See if you'll be producing more after 30 years of MT'ing and at 50+ years old.
I don't think so. My income increased every year also, until I reached age 50 and 30 years of MT'g, been downhill ever since.
It wasn't tough 5 years ago. Or 10 years ago, yet
How to you spell
G-R-E-E-D ???

All the shifty, dishonest, greedy pigs in this country belong in JAIL.
Did MTfor 10 years; QA for 2 years and now
doing editing of speech/voice recognition.  I find all three to be very different.  MT you start with a blank page or a template, QA you have the whole document and you need to give a good quick read and check for correct name, MRN, formatting, and all blanks, etc., and if you know the MT you do not necessarily need to give the whole document voice to typed - editing is a whole 'nother thing.  From what I have seen so far - you have a document and you cannot count on anything being correct - you need to change almost everything in some cases - which is more difficult than a blank sheet as there is a lot of deleting and it is confusing.  It can be helpful because some of the medical words are in there and some of the drugs can be correct - and although I have found easier on the wrists some days - still very, very difficult.  You must match exactly voice to type because you cannot count on anything to be correct - JMHO
I think it just boils down to years and years of
If you kick a dog often enough, it's going to not only turn on you, but other dogs as well. Even though I made more money as an in-house MT, our managers were the worst. All greedy, self-serving women who lied, cheated, and made their way up the management ladder by stepping on those of us who worked under them. They created hostility, distrust and ill will in the office by pitting MT against MT (I suppose they figured it would keep the MT's from turning on THEM!), and the suspicion it bred created a hostile workplace like no other. I finally couldn't take it anymore and quit to work at home, for less than half the money. I'm lucky - I have an employer that at least treats me well, even though the pay stinks. But from what I've read here, that isn't the norm at all. So it's little wonder so many at-home MT's are ready to chew someone's head off. They're tired of being lied-to, cheated on line counts, disrespected, and at the same time expected to produce more and more work, with little to no mistakes. So it's little wonder we're all a mite cranky.
Some of us have been at MDI for years and years. Why should we have to start all the way at the bot
x
2 years ago
I worked as a statutory employee about 2 years ago and quit after about 6 months or so because I got a better offer. The people were nice but I ran out of work a lot. Also they still have me on their mailing list as a stat employee. Obviously they still don't realize that I haven't worked there in almost 2 years!
4-1/2 years for me too nm
 
9 years.
Nmsg
Over 7 years, OTI
x
18 years.
I have no idea what is happening for others or new plans or anything.

I've just gotten started. I didn't ask about any of that -- I just know what I was given.
Been with them 8 years
9 cents a line - NO RAISE
A little over 3 years. (NM)
..
been with MQ for eight years and
never heard of such a thing, is this new/old/specific to your office ????
Doing this for 20 years
I had one hospital in Florida I worked for and they started out at 15.00 per hour, but the more you typed, the more you made. Their line counts though were based on 55 characters with spaces so it was very easy. If you typed 2000 lines per day, you got 20.00 per hour, and then for any after that they paid 8 cpl bonus, so the average monthly bonus was 1500.00. I made 65,000 for the first 9 months I worked there. There are still hospitals paying 12-21.00 for in-house work. In-house would be really the best way to make any money. I went to working at home because of illness. I made last year just under 50,000 but it nearly killed me because it was 7-days a week and up to 18 hour days. Now, I have seen ads for LPNs (1 year of study) making 15-20 per hour, and in most cases the admissions employees in hospitals make more than we do transcribing. Salaries for at home people have gone way way down since I started working at home in 2000. I've seen ads for 6 cpl for people with over 10 years experience and as long as people continue to take those jobs, the other companies won't pay us more either. Used to be we got overtime as well, but now they are going to lines per week basis and will let you work extra, but with no change in the line rate. It's really rather sad how the trend has been.
I get 10 cpl but have known them for years
/
About 4 years ago...
problems getting paid. Not sure if things have changed since then
I have been with OSi for just under 2 years

 


OSi isn't the most popular national around, which is basically why I just keep my opinions to myself, but . . .


I have a very simple account (lots of normals) as my main account.  While it isn't really challenging, even at 7.6 cpl as statutory I make plenty of money.  I have run out of work on my main account a number of times, but I have 2 backup accounts.


I am never hassled by QA or my coordinator.  I pretty much work when I want, have no line requirements or day or time issues to deal with. 


I have been very happy there.  There are bonuses at least monthly, and that adds to bottom line.


Go for it. 


IC MT with 8 years exp.
I have been working an account for the local ER for about a year now at 12 per line.  Now they have over-hired in house, and I am only called when they get behind.  I am looking for part-time or p.r.n. work that will either pay this or at least get pretty close.  Any ideas? 
YES for 6 years now.
My dear friend, if a person is mad, they can express themselves on whatever grammar they want to express themselves. Since there are rules and regulations in this forum i am not using any foul words to hit these very evil people. You can rant whatever you want but the things in my Post is always the truth.
Wow, 14 years. They must be doing something right! NM
xx
I also have been doing this for 25 years and all

Accounts Payable.  All my accounts are large teaching hospitals.  Maybe a small hospital would work with you, but a large teaching hospital doesn't have time to mess with that.  It doesn't matter if you tack on a charge for paying later than your invoices says, or whether you offer a discount for paying early, they STILL pay on their own schedule.  Which is fine - I know how it works.  I just go ahead and make my invoices net 30 days because I know that's how they pay anyway.


Now a doctor's office - that's a different situation and yes, they will be more accommodating.  But I prefer acute care myself, and I prefer a teaching hospital, not someplace that does appendectomies and delivers babies and that's about it. 


18+ years
she probably thought you might get her preferred job.
OTJ - 19 years. nm
 
OJT - 28 years.
x
OJT - 15 years
*
Been there for a few years..
and I like it. There is always lots of work with few slow times, usually just around the holidays. Pay is direct deposit and always on time. As an SE I get no pay raises but line rates are structured to higher line counts bring you higher line rates. I really have no complaints as they pretty much leave me alone to do my work. Hope this helps!
It's actually been going on for years
Posts crop up pretty frequently about them not paying actually.  Personally, I worked for them about 3 years ago and had great difficulty getting paid.  Many others were having trouble at that same time as well.  Again, over the past 3 years, most of the posts I've seen about them on this board are about them not paying.  I can't remember now what exactly their e-mail to me said, but it was along the lines of as an IC, I would get paid when they were ready to pay me and that there was nothing that said when they had to pay me.  Of course, I had stopped working a few days after the paycheck didn't show up. I think it took about 3 months or so, maybe 4, to finally get paid.
6 years?
I thought they had only been around since 2001.