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Serving Over 20,000 US Medical Transcriptionists

any comments/complaints on SurgicalNotes ?

Posted By: ozarki on 2007-06-27
In Reply to:

I used the search button, but didn't come up with anything on them.


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SURGICALNOTES TRANSCRIPTION
Anybody out there heard of this company??
SurgicalNotes out of Texas?
Just wondering if anyone has any information on them, works for them, knows someone that works for them, etc?

Just got a job offer from them but really don't want to walk into yet another company that isn't worth the headache. The $$$ is very tempting but want some facts first.

Thanks
Why so very few comments regarding Diskriter? Are comments by employees not permitted SM
on public forums. I have always been interested to see comments on this company, as they are constantly advertising and seem to have an attractive employee package. Unfortunately, never seeing comments on MT boards makes me extremely uneasy. I'm sure they could have stipulations in their contracts that prevent them from commenting, but even so I would expect to see good or bad comments even from ex-employees. Hmmm? Plus, if the anonymity is supposed to be in place on these boards, how can it hurt for employees to make a general comment, good or bad?
complaints
Sure, if you have a legitimate complaint or a negative observation about a co., you should feel free to post it. But there are a couple of people who's sole purpose for coming on this forum is to find some excuse for name-calling and launching a verbal assault on anybody who has a different opinion. I for one don't give any credence to an opinion expressed in such an immature manner. If you've had a bad experience with a co., vent about it, but don't harp on it for the next 10 yrs. One person in particular has tried to dominate this forum with her constant ranting and raving over her personal experiences and then insulting the intelligence of anyone who claims to have had a good relationship with the same co. Get over it already and give us a break!!!! It's obvious you never outgrew being a bully, but the rest of us are sick and tired of it.
no complaints
I haven't worked for TRS for a long time, just since October, but I have found it to be a great place to work. I think everyone is an employee, but I'm not sure. You have 12 hours to complete 8 hours of work. They require 1000 lines a day and you have 90 days to get up to that speed. Lines seem to come along pretty easily. When it comes to the overseas thing, I think there is a lot of wrong and misguided information out there about it. I am happy with the decision that I made to accept my position with them.
No complaints here
I have worked for Karol for just over a year and I have no complaints.  The work is good and steady, pay is always on time, and she is very laid back and easy to work for, nice person.  Feel free to email me if you have any questions.
No complaints here. nm
x
No complaints here. nm
x
SPI complaints
Lick the stamps was just an expression. Of course, I have more to worry about. I'm being fired by them after tomorrow because I'm refusing to sign away my legal rights. I feel it is illegal coercion to force an employee into signing documents against their own interests. The only lawsuit I could ever bring against them would be for terminal unprofessional conduct, anyway.
I had no complaints while there sm
I worked there over a year, had decent accounts, decent pay. I was IC so no idea about employee side of things. As long as you get your lines in there really wasn't a problem. I would get emails a few times a day with updates on account flow. Yes at times they ask for volunteer overtime if swamped but they also pay incentive for those extra lines, and again it was voluntary. My emails didn't get ignored, as some have stated, but I never really had a need to email them often. Good people working there, always ready to help with a sample. They have a private forum so you don't feel totally alone. They are basically split into 2 groups; DSG1 and DSG2. I worked primarily on DSG1 accounts. I did do some work on DSG2 accounts and personally I thought they were horrible dictators, but that is my only complaint. Perhaps see which you would be on before making up your mind. So why did I leave? I was doing PT work for a local clinic and they had an opening for FT. Any other questions feel free to email.
Love it here. No complaints.
Know your ESLs though or look somewhere else. Seriously. The benefits are great, I am never out of work. They hold you to the line count requirements (and why shouldn't they?!)

good luck.
No complaints with Medware
I've worked there almost 6 years and have had consistent work and reliable pay, and I make decent money.
all I see are complaints about Bayscribe
nm
One of my biggest complaints about this job is
dealing with these people and waiting for work to be assigned. They have taken as long as 30 minutes to get work assigned and they obviously can't read. I ask for 20 minutes of dictation and they give me 35. You know, 20 means 20; 22 or 25 maybe, but they take advantage every chance they get.
I just filed complaints to the IRS..........SM

and sent copies of some of these job ads asking for ICs and listing a shift.  I am fed up and sick and tired of this.


I see the numerous complaints on here
This is pertaining to work, not my home life but pretty much of a recluse because that is how I like it, love being able to do what I want and when I want. People gripe on here about their companies. I like the place I work for, have no complaints. Most can say we are all in this together. Not me. Others can get lawsuits, try to hold MTSOs responsible for every little thing going wrong in their lives, have at it. Ok, I don’t really live for myself, I have animals around here also that I care for, how about that? Hubs is pretty special also but other than that, work is way down on my priority list.
I started with them recently, no complaints SM
other than the week of training was only on the computer. I started production IMMEDIATELLY. I would have liked at least 3 days of guaranteed pay. It may be different for you being new though. Go for it.
I have been there for a few weeks, run out of work often. Other than that, no complaints. NM
x
I work for Diskriter, no complaints
give it a shot - - can't hurt to talk to them, everyone can say they have had a poor experience at one place or another - -no problems with management, pay, everyone is nice, communicate with other MTs on my account daily, my 2 cents
Problems with board or complaints. (SM)

If you experience problems with any operation of the board, or have complaints about the board, etc., please contact us.


You can find the Administrator or Support e-mail addresses by going to the home page and clicking Moderators.  You can e-mail myself through the e-mail option on my posts.  The Contact page also has a forum you can fill out for problems.


Thank you,


Goldbird


The largest number of complaints (sm)
about companies that I see on this board are for two reasons: 1) Companies that routinely overhire and make everyone fight for adequate work but still insist on line/hour quotas being met; and 2) Companies that don't communicate well -- recruiters that are more focused on selling their particular service than listening to make certain there will be a good fit between service and MTs and supervisors who are quick to send emails to criticize an MT but are frustratingly unavailable when the work volume is low or when MTs have problems that need addressed.
I have made 3 complaints with the online BBB and it
did not cost a cent. It never hurts to try.
Do you think they'd agree with the complaints, even if true?
This is a tough situation for a company. They are really danged if they do, danged if they don't. There will be people on both sides that say that the management rep is lying. If I was a company rep I wouldn't say a word.
I work for Spheris, and I have no complaints. SM
I am level 8 (I think there are 10 levels), I make 9.18 cpl. I have been with them for 6 months. Go for it.
I work for them - no major complaints
Take the negatives with a grain of salt... they have been very fair with me and *never* miss a payperiod.



Been with Webmedx about a month, have no complaints at all ...
I love working for them.  Great, user-friendly platform, really good support and PS.  Very friendly place to work.  Fair pay, very good incentive program (tiered platform). 
Ummmm...all your complaints are basically

While I understand your beefs with the industry, including dictators' quality, its been this way forever and ever. I've been MTing professionally for 25 years now, and my elders before me said things were always this way, back to when the doctors actually dictated in person with the MT taking notes on a steno pad. Every item is the same, including our pay rate! LOL.  I find it a challenging career, but would never stay if I made anything near 15K.  Despite all the challenges, shaky companies, etc., I still always minimum  hit $35K.  Not trying to brag, but have no idea how or why you would stick around for that poverty level income.  Surely something else would better suit you, even for a short while til retirement? Here's wishing you a Happier New Year.


I work for JLG and very happy, no complaints! nm
..
No complaints here, it depends on the account, insurance not the best NM
x
working that account and it is great! So far I have no complaints. nm
x
Great company... no complaints.. three years and counting....
I just love it. If anyone has any questions, please e-mail me. This is a great place, and as I said many times before - I found a home.
AccuStat in Wisconsin is a great company - no complaints at all - nm
.
I couldn't find anything specific in the archives. What are the complaints?
nm
MQ has own board because we got tired of hearing the same repeated complaints about them on the
;P
No complaints at all. Platform is super MT friendly. Great QA department.
Very happy at Medware.
I was an IC for them. No complaints. Good feedback. One thing I didn't care for (sm)

was that if I had been an employee instead of an IC, I would have had to conform to their mandatory ergonomic protocols and send a picture of my desk/work environment as proof of compliance.  Monthly meetings were sometimes interesting, mainly routine--not paid, or at least I never was for them.  


I worked on their Vianeta platform, but many accounts were on Emdat, which I have never used and don't know if I would want to.  Pay was good (set by me and okayed by them) and on time with DD. 


I was only with them a few months and quit mainly because of too much work on my other, older accounts, and I didn't think it was fair to them or InterPro (or me) to try to keep up with them all. 


Question. You posted complaints about Keystrokes and Spheris, but that wasn't bashing. So why
nm
Prior complaints of low work loads and only short reports, so struggle to get lines. How about
s
Any comments on DRC?
Ggood, bad, indifferent?  I'm thinking that being paid by the keystroke is not the way to go. Can you make any money that way?
There are some comments below
nm
Any comments about MDI-MD?
How is BayScribe? Do they offer clinic and radiology or just acute care? TIA
Does anyone have any comments on DRC? How
Good, bad, mediocre? Pay on time? Flexible?
Anyone here with OTI? comments??
Can anyone tell me if this is a good company to work for and if they run out of work frequently, etc?
comments
Pay is on time. Line counts are accurate. Account specifications are minimal. Account specifications are different for each account. Work is very feast or famine on most accounts. Minimal work, if any on weekends. No QA feedback, only minimal feedback from supervisor on occasion. General information about quality issues is inconsistent. The platform is simple (MQ's platform). Management is very unorganized. Quite a lot of poor dictators. Some lousy sound quality. Minimal ability to control speed on sound. Difficult to make respectable line counts per hour. Pay per line is reasonable. These are observations from multiple people working for DSG. Overall better than some companies. Benefit costs vary on your location if you elect to be an employee.
Comments re: MDI-MD anyone?

Are a Transcriptionist who has worked for MDI-MD?  Would you mind giving your 2 cents on your experience?  I'd appreciate any information.  NOTE:  No recruiters need reply to this!  Thanks so much.



...NM up there. Those comments were
s
I think if you have comments about it you should do this
Put it in the suggestion box. If you know what another company is offering, then let them know. There is no need to bring it here as this will not do any good. Take it to management where results can be possibly achieved.
There are a few comments about them at
s
OSi comments
Got pay direct deposited a day early because of the holiday. Got work through the holiday. Got updates regularly throughout the holiday on workload available. That's about all I need from a job.
any other comments
Any others got comments on Diskriter. What equipment or what do you need to take the test?
Some comments....sm

This is definitely a wonderful company to work for, especially if you need benefits.  The supervisors are very nice and very helpful.


This company does have some absolutely terrible and horrendous ESLs, but on the other hand, you can send blanks to QA and are not penalized.  You do have to remember that if you send a report with a blank to QA, they analyze that report and it goes toward your QA score for the month, which they do on random reports and also, as above, any reports sent to QA for blanks or questions. 


Also if you are looking for flexibility, know that they are not very flexible with your schedule.  They want you to work the hours you committed to and not type outside your schedule very much.  They will, however, let you off for doctors appointments, etc.  If overtime is offered on your account, though, you will get lines-and-a-half.


One other thing is that they do expect you to do your committed lines for the day.  In other words, it does not seem like they will compromise this with a very good MT who has high 99s on QA scores but is just not as fast as she used to be.  Some places say if you are putting out very good quality work, they will allow you to do just under the required line count for the day or pay period.  Axolotl does not really hold to this idea.


Lastly, to add a cc to a report, you have to click on a separate toolbar button, and this is extremely slow to bring up the doctors' list to choose from.  This does affect your momentum, and some people have a wait literally of a few minutes for the lis to come up.


All in all, Axolotl is a good company.  Above are just a few things I feel might make a difference to someone considering them.