completely opposite experience here sm
Posted By: happy @ TTS on 2006-11-27
In Reply to: Not worth it - myopinion
I've received direct deposit, a day before the official pay day of Friday for each and every check, including my first one (which is extremely rare in my experience).
I have plenty of work available on my account, but I have been trained on 2 different accounts (1 on eScription, the other on ExTEXT). They've been very friendly and helpful the few times I've had to call them. The rest of the time, they leave you alone. As long as you work your shift and meet productivity requirements, they seem pretty hands off.
It's like any place, I'm sure, what works for some doesn't work for others. Each person has different needs/requirements.
Sorry you had trouble. Hope you found a better place for you.
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Sometimes you can get completely opposite opinions from
MTs, not just a disgruntled MT versus owner/recruiter/supervisor.
Unfortunately a lot of companies play favorites, even though they may say it cannot or is not being done. The MT who gets the short end of the stick is going to, rightfully, complain about bad situations and bad line counts, hard work, etc. The ones who are spoonfed by their supervisors - get the jobs with all the normals, get the accounts with easy line counts and easy dictators, are going to think it is wonderful.
I have been watching the boards for a long time. I remember 1 company that was touted as being the best in the world (located in Florida and is almost a bad word now), sent flowers to every new employee, etc., but gave the new people all the rotten work to do. Same happens with a lot of other companies, and if work is low, the favorites are allowed to continue to work and the others have to try to make up the time as best they can.
A lot of companies have different platforms to work on, some easy, some not so great. Line counting may be different on different accounts. There are a lot of reasons for the discrepancies in posts.
and I had just the opposite experience with him.
x
I have the opposite experience.. I have a lot of communication
I don't feel like a number there, I really feel like a part of the family.
I have the exact opposite experience
I did have to tell them approximately when I would be working (mornings, afternoons, etc.) so they know who is on when stats come through. I did not have to give them an exact schedule that I am required to stick to.
They do require Messenger, but I have only be IM'd once in the 6 months I have worked for them and that was for request to do a STAT report. I don't feel I am monitored.
I have missed several days of work and been a no show due to my kid being sick, but it has never been an issue. They have never even mentioned the days I have missed.
I guess the lack of work may be an account thing. My account has only ran out of work 2 days out of the 6 months I have worked on it. I have plenty of work and only work on 1 account for them, but I could easily get a secondary if needed as I have received several emails announcing openings on otherr accounts.
I do agree that the Iscriptor can be slow, but it is comparable to other platforms I have worked on. I like it better than Inscribe and Extext. Just personal preference I guess.
I have worked with many companies and Advanced is one of the better ones in my opinion. I feel I am left alone to do my work, but when I need help, someone is only an IM away and is always ready to help.
Just goes to show how people can have completely different experiences with the same company.
I had the exact opposite experience!
I was recently contacted by a SoftScript recruiter as a result of my resume posted on this site. She informed me that I seemed perfectly suited for an acute care (Big 4) position, even though my resume makes it clear that my experience and interest lies in clinical transcription and editing, not acute care!
Well, MY experience with unions is the exact opposite...
My dad was in a textile worker's union for 35 years. He had to go through a strike when he had 3 small kids. For six weeks, he received $20 a week and only two bags of groceries for the whole duration. He lost his job at 35 years from the plant closing. That is not to mention that his union wages had us always barely making it, and the union never once did a thing about the conditions they had to work in. He has struggled with a form of bladder cancer for 19 years from working in those conditions and the chemicals used there.
Ask the auto manufacturers what the union has done for them. Yes, the workers are making it fine laid off, but the companies are near death. Those companies feed our nation. We're 1000 miles from Detroit and our livelihood depends on those car companies staying up and running. My husband's company does not make a thing related to cars, but the company that OWNS his company does.
Bottom line is that if this industry has come to the point that we are discussing needing a union, then maybe we need to either get government intervention to standardize the industry, set regulations about ONLY US work for US medical records, and use only certified workers, OR we need to go back to college for our next career choice.
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.
Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.
Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.
I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
I do just the opposite
I live alone. I brush my teeth, may or may not get out of my PJs, comb my hair maybe once a week. I am totally pathetic. But...I love it!
Just the opposite for me. The first
2 weeks I had 80% ESLs and a lot of bad sound quality, and since then I've had days like that interspersed with easy days. But I've built up my normals so even the ESLs are fine for me now. The only reports I hate are the long ones with the long pauses that put me to sleep, and some long cardiac cath reports by a slurrer.
just the opposite
I'm drowning! Are you acute care or clinic?
opposite for me
i left MQ, interviewed with KS and decided to go with MDI instead, and for me, am so happy i did. there's a good fit for everyone i guess!!
Or...they think the opposite
...they will say, Oh, so you do data entry. lol I could probably earn more money doing 'data entry'.
No, it has been just the opposite. They've been
I just have a hard time with their platform and the account that I'm on is very difficult. They don't harrass me at all about not meeting the quota. I'm just worried about it myself because I need the benefits and I'm not sure if it's just me or if the other people below were having the same problem.
Actually the opposite is more true
You wrote: The problem is that they (MTs) seem nice and normal when being hired and then their true self shines through within days or weeks.
My experience is the opposite with Mom and Pop MTSOs: They tend to be overworked - or - they don't want to be bothered with actually running a business properly.
Ask for clarification, or point out an error and some of these nice and normal sounding MTSOs turn snarky, defensive, and dismissive. Or as in the case of this company, they alternate that with totally ignoring you.
You are correct - there are MTs from h___ however, it's clear from reading the trend of complaints on this board that people aren't looking for extraordinary treatment - just general respect. Like being paid on time. Disclose up front if you tie payment to payment by your client! Like being properly trained. Like answering questions promptly and politely, and taking responsibility for when the MTSO is at fault.
R-E-S-P-E-C-T! find out what it means to me. Hey! giveit2megiveit2me. uh huh!
RUN IN THE OPPOSITE DIRECTION!
nm
I am soooo the opposite
If I were making this posting, I would be asking if anybody knew who made a 'clicky' keyboard, because to my ear, they're all too quiet. I need to be able to 'hear' what my fingers are doing, which may make sense to some of the people on here. I don't know if it's some kind of subconscious thing or what, like instantaneous letter counting or something, but I can almost 'hear' a typo and God only knows what I would be typing if I didn't get that immediate feedback. I just turn up my volume and, if it's really tough, type really gently through the bad section (and hopefully it's just a sentence or so).
I am soooo the opposite
If I were making this posting, I would be asking if anybody knew who made a 'clicky' keyboard, because to my ear, they're all too quiet. I need to be able to 'hear' what my fingers are doing, which may make sense to some of the people on here. I don't know if it's some kind of subconscious thing or what, like instantaneous letter counting or something, but I can almost 'hear' a typo and God only knows what I would be typing if I didn't get that immediate feedback. I just turn up my volume and, if it's really tough, type really gently through the bad section (and hopefully it's just a sentence or so).
But in answer to your question, it seems to me that a lot of the black Microsoft keyboards are pretty darn quiet, both the straight and ergonomic ones.
I had the opposite response.
Actually I think the opposite happened from the "attacks"
I hope they compare apples to apples and not apples to oranges.
Too funny! I hear just the opposite.sm
I still speak to the records director at the hospital I used to work at. A certain unmentionable company lost a several million dollar account with them when it was discovered they were outsourcing work to Indians. Another large practice has several lawsuits pending from US QA editors Americanizing dictation done by Indians. I've seen the work and it is atrocious.
Looking from the opposite side of the fence
Remember QA person, you are getting paid by the HOUR to research blanks, MTs do not, they work on PRODUCTIVITY. Now, I don't leave any blanks because I have personal pride, but when can't understand it and I spend 5 minutes on ONE WORD I figure my job is done. You QA people can research it from there, because the last I knew no one works for FREE, or maybe you would like to? I can't buy groceries or pay the bills with all that free gratis work the company and you QA hourly folks would WISH I did.
I found just the opposite is true (sm)
With most companies (outside of medical transcription), being an IC means that you work when you want, for as long as you want, with no set schedule. In medical transcription, these companies use IC status to get around having to pay benefits and deduct taxes, and they STILL require you to work a set schedule, even as an IC. I can't speak for all transcription companies, but that has been my experience. They want you to be classified as an IC, so they don't have to do taxes and pay benefits, but they still want to treat you like an employee.
In response to "just the opposite....."
Well, HATS OFF to that MT who got that account! About time someone gave up and stood up to do something for herself to survive this mess.
Quote: ...cannot even get 0.13 per line and most clients want 0.12. Rediculous!
Honey, I'm an MT and I am salivating. From annuals in or around the 70Ks, to living out my savings, I am now on the credit cards because the services are in a tizzy. Got Valium?
Obviously, because the way things are for you services, we MTs feel the need for protection in working for same, regarding overall integrity and how that damages us.
The workers did not ruin it for the companies; we did not make it so damn competative out there. That one is between all you organizers and the VR creators. The only thing we are guilty of is doing good job that made you shine when this profession was, in fact, a profession.
Yet, you people (aside from a select few these days) ARE ruining it for us, rendering it useless to continue without ethical boundaries in your attempts to keep the company afloat.
Well, and I'm so, so sorry, but the MTs ARE this business with an -ist.
So, I guess it has finally some to this: Unionize - or pair up and organize. Reclaim self-respect, self-worth by getting hired on for say, 11 cpl, even. It only takes ONE facility for me, just one.
It;s the exact opposite where I work
We are flooded with work and are being asked to work extra.
I get charged the opposite - i have to pay $5 per check for DD. nm
@
Quite the opposite. I have found mostly positives. sm
I started 4 months ago and so far, so good. When I was doing research, it seemed that all the negative posts were from the same 2 or 3 people, one in particular that harps on no raises and no OT pay. Everyone I have talked to at KS and other MT's that I know at KS all say the opposite is true; they do give raises and do not expect you to work OT. When the do ask you to, they often say holiday pay, which means 1-1/2 times your regular rate, just like OT pay. I did get my raise at 90 days, as promised. I do have the work I need to get the lines I need to make the checks that I need, so I am happy. The training was excellent, and the QA feedback helpful not spiteful.
This is just the opposite for me..plenty on weekends. (nm)
Just the opposite. The rates we charge have gone down too because of offshore sm
and several other reasons, including MTs that go in and get accounts for the amount that they are paid by a company. I had a potential customer decide against us at the last minute because a new Transcriptionist offered to do their work for 0.08 per line. They said that they could work with her being new.
I also see times where newer companies willl go in and underbid everyone just to get their foot in the door. Then other doctors or clinics or hospitals that are looking call around to their friends at other offices and find out that they got that low rate and no way are they going to pay 0.14 per line.
When I started 16 years ago with my own accounts, I charged .18 per line. Now I cannot even get 0.13. Most want 0.12 or under. Ridiculous!
I do NOT feel that I am treated disrespectfully! Quite the opposite, really. sm
ALL of the support people I have dealt with have been extremely polite and helpful. I hear please and thank you all of the time. You do not get that too much anywhere nowadays, it seems.
Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc. They are very honest people and I never worry about that end. In fact, they have shown me kindness in the past where others would not have cared at all.
There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect. Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy. However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing. I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.
I feel bad that this whole thing has turned into a bashing of the company and especially Tonya. It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me. There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it. Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain. In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.
Bottom line, the pay is decent, the work is easy, and the people are great. People could find far worse places to work.
I apologize for the long post, but when I saw that post, it really annoyed me. Thanks for letting me vent.
We are opposite, not as stressful for me and the money is fine
I make at least $20 or more per hour and that is ok with me, plus the fact that the ESLs that are on there (which there are many!) I am happy because it will get those a lot easier than I need to rack my brain for.
I experienced just the opposite..lost hospital job,
nm
i think the opposite, give the boot to those who are wasting everyone's time and just don't ge
the quality dropping also drops our pay for good MTs who care about quality.
sorry.....intro should have read i felt the opposite last year....until
nm
I am not completely sure about this,
but I think in India and in general in the 3rd world countries not every doctor dictates typed reports. I can image that they just keep their handwritten notes.
Correct me if I am wrong on this.
They need to have Deb retire completely
and have no contact with anyone they put in her place. She hates the world and passes her personal dislikes and vendettas down to everyone else. She has no management skills, no people skills, and operates like she has a mixmaster in her hands at all times.
Agree completely. nm
x
Agree completely
For all the work you do filling in the demographics and NOT getting paid for the header or footer, NO THEY DO NOT PAY WELL.
completely agree...(sm)
You'd be wise to jump on that one in a hurry!
to be completely honest
Alot of people on this board do not have a life outside of MT'ing, home all the time, not around humans much, antisocial, and that makes for deep seeded anger/cabin fever and frustration that comes out the only way it can...through this board.
Completely true!
What a great post!
Is anyone completely satisfied with their job?
I don't want to be a job hopper, but what is up with these companies???
They offer one thing and then completely turn around and do another (only after being employed for a month or so)----
You will be completely satisfied and productive on one account and completely out of nowhere they switch on you, throw you on a new account (when they said they wouldn't because they like to see their MTs productive).
I get my Expanders and macros set up ...and BOOM... new account.
Then there you are learning new account specifics with a bunch of crappy dictators---It feels as if you are starting all over again with a new company.
Can you ever be really happy? I am not asking for specific company names here. I am just wondering since changing jobs 3 times since leaving MQ THIS YEAR if all of the companies are like this. Maybe I just jinx myself by getting happy and excited and telling people how great this new company is. lol.
It is not just the switching of the accounts.. it is the IC companies that start out to be 24 hour TAT and then ask you for a schedule after working for a couple of weeks (even when you are getting your required lines in). Or the companies that even though they are IC and you did give them a schedule expect you to log on any time of the day to work. AGGGHHHH.
I get that this is the business..and I don't want days filled with glorious dictators and simple work (I know that is not possible). I would just like to be left in ONE PLACE for once with a primary account that doesn't get switched for no reason and get my work back as agreed upon! Hey throw all of the horrid ESLs you want at me on the account... just leave me be! lol. Seriously.
I just cannot be productive working like this.
I completely agree also
I don't even work for OSI, but people who do work there (or at any company for that matter) should be able post whatever they want. If you don't want to hear about it, then don't read the posts. Some people actually find it very informative in case they ever need or want to look for a new company. This way people can be well-informed about other's experiences with the company. Again, if you don't want to read more about it, then just simply ignore the posts.There is no need to tell people what they can and cannot post about on this site.
Agree......but not completely.....
I agree with the concern that work is going to companies overseas that do not comply with US standards (either HIPAA or financial), but, at least SPI owns the companies in India and the Philippines - with the corporate office being based in Manila. I cannot even imagine the companies MQ or Spheris uses for outsourcing.
agree completely
nm
Completely agree
I totally agree. You do need to call the office if you are experiencing this, and I am very sure they will do something to fix it. My lead MT has been GREAT. She has answered any questions that I have had immediately, and I am otherwise left alone to do my work, which I love. I am able to get a very high line count everyday, and my lead MT keeps telling me what a great job I am doing. I wish I had found Keystrokes a long time ago. They are the best in my opinion.
Completely agree
I have been with Keystrokes for a month now and couldn't be happier. I get awesome line counts every day and my lead MT is so nice and always very helpful. I was very pleasantly surprised when my very first pay check was direct deposited right on time and it was for the exact amount that I had calculated at the end of the pay period. My fiance is also about to start there, but he has been waiting for about 3 weeks since he got his equipment to get set up, but hopefully it will be today. I am on an ER account and never run out of work and there are not even any ESLs! I work on ExText and LOVE it. It is probably the easiest and most efficient platform I have used in a long time, but they do have other platforms on different accounts, which I hear are just as good. I hope to work there for many years to come!
That is completely true
The platform is all up to the hospitals and clinics. The company just goes along with what the client wants to use for a platform.
I completely agree!!!!!!
What a pain in the a**!!!!
IMO, it's completely relative. sm
I have an account in Cquence which felt cumbersome at first, but then I got comfortable and produce as much there as I do typing, say, in Word offline. Recently I started a Meditech account and...hey! Cquence is absolutely wonderful compared to Meditech!! So my opinion of Cquence has gone up, for sure.
That is completely untrue.
MANY of their accounts are still on Lanier. I should know. I'm on one of them. As a matter of fact, at least six clients are still on there, if not more.
There are e-mails from the owner daily asking people to stretch. There are demands for weekend work STILL. The recruiter has been know to say that SHE is the one true authority on QA, often defying what both the client profile and the QA feedback say.
I'm curious if you're just trying to keep people from knowing the truth, as people are leaving in an almost a mass exodus. Damage control, perhaps?
I completely agree with everything you just said! sm
However, the one thing irritating me is the reduction in pay. In 1999, I was making 31K year salary. Now, salaried, I am making 29K a year. I have 10 times more responsibility than my other job and make less money. I work my butt off and for what? I do more work, they just add more on. I worked production for many, many years. I know I made better then (and this even included 4 years with the squid!) Oy vey - there is my vent because I never do. I truly believe in the harder you work, the better you will do. However, sometimes even I want to throw in the towel!
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