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Serving Over 20,000 US Medical Transcriptionists

how about hours waiting for tech help?

Posted By: JC on 2007-09-14
In Reply to: Few more!! - fostermommt

I had a company that would do that....had me on standby for hours and expected me to make up the time after I finally got tech support. Like I had no plans for my nonworking hours, sure darlin. You want fries with that?

Not only that, but if tech support took an hour to figure out the problem and fix it and I had to be there to help, too bad for me, still wasn't on the record/paid time. That's BS.


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I hope you're right. I've been waiting 4 wks for an ID - still waiting! nm
s
Have you considered radiology tech or lab tech?
A lot of the credits you have acquired for nursing transfer to both of those programs. Probably a little less stressful.
try transriptiongear.com's tech support. They do gearplayer tech support whereever you bought yo
transcriptiongear.com
Trans Tech Medical Solutions or Trans Tech Svcs?
Which is the one that everyone is always saying is so good to work for?  Trans Tech Medical Solutions or Trans Tech Services out of Iowa?  Thanks for any clarity you can provide!!!!
Sorry, I work 15 hours a day 5 days a week and 5 hours the other 2, when I come here I dont proof.
nm
Why would they give you a choice of 16 or 24 hours. Usually part time is anything under 37 hours.

That is extremely odd. Well they must have something up their sleeves. Well I will be working elsewhere part time as well as with MQ as I have no intention of sitting 40 hours with no work from Amherst and be expected to have 150 lph with no work. What is all this window of work time they said they would be giving everyone. I figured all along they would do away with SE. I have already been looking around and ordered a new computer  to send theirs back.


 


Any companies that allow line count rather than hours or less than 20 hours per week? (sm)

Wouldn't mind having something extra especially with Christmas and general winter expenses coming up but working a FT job and really don't want to do another 20 hours on top of that. 


 


the day has 24 hours, I work only 6-8 hours, so, lots of time to post...nm
nm
Must we choose either 8, 16 or 24 hours. Why would they want someone only working 8 hours a week.
That is less than SE are required now.
MDI-FL. Approximately 7 hours a month x12 months =84 hours
And your PTO acrues from day 1. You are just unable to utilize it until after 90 days. They have excellent benefits.
You can have insurance at 30 hours with Encompass, 32 hours with eTransPlus. nm

10-15 an hour for 8 hours is better than nothing for 8 hours when there is no work.
x
You do not get PTO for 16 hours a week. 24 hours or more for the PTO. nm
:
That's exactly what I was going to say. Yes, I work at least 12 hours a day, sometimes 15 hours
to get all of my line count in because I have so many interruptions in my day.  There is no way I would tell my company this nor expect them to pay me OT that they never asked you to do. Unless, I was called by my supervisor and asked to work extra for OT, I would never just take it upon myself to work and expect to be paid.  If you were not authorized to work OT, then your not getting paid. Point blank. I do not work at TT, but I have worked at enough jobs, at home as an MT and otherwise outside of home, that all have the same policy, your paid OT when your asked to work it. It's it is just a case of not being able to get your required line count in 8 hours, then maybe your in the wrong profession or possibly just the wrong company/account for you. This just seems bizarre to me. Just tell yourself, your not getting paid for OT because they aren't approving it so don't work it. Again, if you were asked to work OT, told it would be OT, and then they ask you not to record it, I'd pitch a fit, but from what I see, you've done this on your own.
? 13.33 for 3 hours ($4.44 hours) am I doing it right. Geez!!!!!i
.
You are doing better than I am. Still waiting...
...on the paycheck. Maybe those 100% gals get the debit cards, and those idjits, like me, who mess up a comma, don't get a debit cardiac?

(Kidding, kidding, antcipating my debit card with high excitement.)
Still waiting on MQ
not getting my hopes up, of course.  Happy MT Week!
Still waiting...
I'm still waiting for mine
Anyone else still waiting for W-2 from DSG?
They said they were sending it out this week.  Sure seems SLOW this year. 
What are you waiting for? Get out now! nm
x
I'm still waiting.............SM
for someone to reveal how they know that the account has been lost.  There appears to be at least one individual who enjoys starting rumors of QT's demise on this board, and we have survived these rumors before.  If anyone feels they know the truth and can tell me how they know it, please divulge on this board or e-mail me.  I'm not leaving my job based on what appears to most of us to be pure rumor, at least to the majority of employees.  If anyone feels they know the truth and can tell me how they know it, please divulge on this board or e-mail me.  Thanks.
You will be waiting until the 15. They
do not process your check the day you send in your time sheet.
waiting...
It would be considerate of them to at least let us know what is going on. They have not said one word about going to VR with any of the accounts. I have been with them for years and it's very unprofessional of them to ignore us and expect us to just sit back and wait until they have work for us to do. Yes it is a slow time of year, but FN has been slow across the boards for the last 8-10 months now, even with picking up new accounts. How does that make sense?
waiting
Why wait that long...would email or call, things get lost and forgotten especially this time of year, at least you would know instead of waiting and wondering...
Waiting here too
impatiently, I might add (LOL) . . . just my personality. I wonder how long it will take to hear back. I know she is busy, but hopefully we'll know soon since she is looking to hire quickly.

I had some trouble with #1 also.
I'm not waiting around for them to get their act together sm
My bills won't wait until they get another account or whatever it is they are planning on doing. My bills aren't tolerating this cut in salary, either. I have to think of me and my family. I have juggled everything as much as I can juggle it and now I am making the decision to get out. I can't stand doing 12 hour days for a bare minimum paycheck.
Also waiting
Yes, I also thought it has been strangely quiet. The first week after the announcement, there were e-mails asking for our input and questions, and now nothing. I hope the early signs of willingness to work with us and keep things that are working don't just die on the vine.
waiting for work

For anybody that has worked with transform..............Have you have experienced this. I have been waiting for work to be asigned to me for four hours. Yes, they asign work to you......................I have been with this company for two weeks. I made a mistake, I put the wrong date of service on a report...............................So I am wondering if this is the reason why my e-mail has not been answered, nor my phone calls, nor AOL messenger.  I have not made mistakes with medical words, at least that I know (although I have not gottent a lot of feedback). I have been transcribing in this particular speciality for 7 years, so I don't think I made huge mistakes.


Have anybody experienced this?


I'm waiting for them to take the spaces
xx
Waiting for mine too. sm
Not to scare you, but it took 6 weeks to get my first one. I was shorted on both checks too. Were we supposed to get paid the 15th? They are always late so I do not know.
I have been waiting all night for - sm
someone to say that. I feel better already!
WAITING FOR WORK!!!

In your response to FutureNet.  I am currently working for them. It is a good company, easy platform, great people, but I am waiting for work as I type.  I think they have over-hired, we are now caught up and out of work.  Doesn't pay the bills!


Soon to be in the poor house


Waiting for work
Do you have other accounts with FN? I have four and if work is REALLY low I wait and do work for the other service I am employed with. We have several new accounts coming on and some of them are still in the testing stage. But it is also that time of the year.
Waiting for work
I also have 4 different accounts that I can work on, so running out of work doesn't happen very often for me. 
I think it's a yes to all. I use ShortHand. Waiting to be set up for the
s
Thanks! I'm waiting for W2s from Precyse and MQ, as well. nm
nm
Waiting to see what rates are!
Wow, $400 a month is higher than I'm paying now and I thought it was high! I currently pay $340 a month for family but the coverage is very good. I did hear that they have a new rate plan coming in. I will wait to see what I hear from this change. I have to have good insurance. My husband does have some health issues.

One last question....can someone tell me how soon insurance starts when you hire on with Keystrokes? Do you have to wait 3 or 6 months or does it go in effect on Day 1? My current job insurance went into effect Day 1. But they are outsourcing some to India starting this month and I'm afraid we may all be out of jobs soon. Doesn't look good. I may check into the plan to just purchase myself and not have to worry about changing jobs, etc.

Thanks for all your replies, I appreciate it.

Connie
Waiting for Future-Net

About a week ago I received an email from Future-Net stating I had passed all the testing and a recruiter would be contacting me....I am still waiting a week later.  Is this normal for them?


TIA


still waiting on my paycheck
this company is a joke
still waiting on my check from TTS
@#$%&
Still waiting for an answer.
I did all my testing and had my phone interview with the recruiter and Jean but have not heard anything back.  Last communication was on Monday.  They seemed really intrigued as I said I would work 6 hours on Monday and Friday and 4 or more on Saturday and Sunday.  Should I call them or just keep waiting?  I have lots of experience with ESL's and currently work in an acute setting.  Seemed like everything they wanted to hear.  How long does the hiring process normally take? Thanks in advance.
still waiting for computer to come
here.  Just trying to get some understanding of platform before starting. 
Patiently Waiting...
I can tell you that I have applied with nearly 30 places--and I'm starting to regret it!!

I researched each and every company before I applied, so I'm sure that I applied for great companies. But now I'm being bombarded with requests to test and emails and phone calls.

I've had several offers, most of them very promising, so it will be fairly hard to decided.

The downside is that there are still about 15+ companies who stated on their website that it can take a week or two to get that first contact from a recruiter. So if I accept one of these job offers in the next few days, I think I'm still going to be getting bombarded with phone calls and emails and testing requests.

Of course, I'm not complaining in a bad way!! I'd rather have it this way than no phone calls at all. My first response came within 24 hours and I even received a response today from an application that I put in on Monday of this week.

I don't know if any of this answers your questions, but I hope it at least helps you a little...
I'm still waiting on work
this morning but haven't had anything come up for over an hour.
Yes, I did. I was waiting to hear from...
MQ, but so far no word from them. USAMedTran got back to me first, so I accepted the job. They told me I would only need a foot pedal and Microsoft Word. From what I have read, this company is pretty known for hiring newbies or MTs with minimal experience. This is why I applied there. Money is not my biggest priority right now - I am 22-years-old and live at home. I do need any experience I can get though, so I'm hoping this will go okay. If you want to get in touch with me at any time, my email is ericj1985@gmail.com
Do you all believe there is actually a waiting list...sm
to work for this company (if you can even call it that)? I wonder if they pay through PayPal because of the ease of having payments reversed or chargebacks like on eBay. Anyone who has ever sold on ebay knows PayPal has high fees. The MTSO may have more control with PayPal. Does that make sense?
You've been waiting since May?
I think someone needs to get a clue....
I'm on 40+ hrs, but 15-20 waiting for some work. nm

How about WAITING UNTIL THE CALL? sm
Before JUMPING to conclusions?? Holy cow. Unreal. I think it is to announce how well we are doing and talk about all the new work we have.
I am just waiting for my hospital IDs sm
and I can start. Everything else already cleared and I can't wait!!!!!!
Waiting for work

I guess it is just the same with all these companies, but it can be so irritating when your supervisor gives you the morning update on minutes and is thrilled that all accounts are empty and says how great it is.  Why do they not understand how distressing this is to the MT? 


Just sitting her twiddling my thumbs waiting......