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ick, their hard attitude is you are lucky to have a job, they were the worst in how they treated emp

Posted By: nomartyrMT on 2005-12-23
In Reply to: What gift.... - Bah Humbug Precyse

in my humble opinion...no appreciation whatsoever


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Your/re lucky. I have 100% ESL, the worst sound quality I have ever
heard in my life, and the BeyondTxt is horrible. Hope the programmers never put that they worked on it on their resume or they will never get another job. I am quitting without notice because I only get about 50 lines an hour on a good day.
Getting the worst shift and worst work are two different things...
If you are new, you may not get the best shift, but everyone should share in the difficult work. No one person should be stuck with ESLs because they are new. Maybe the new hires won't get first pick of holidays...things like that, but shouldn't get stuck with all ESLs. Doesn't make sense.
Lucky You ... I was not so lucky to work with that platform
Meditech - it was awful. I kept getting promised that my account was going to ChartMatrix, but it never happened and the Meditech system was SO slow. I loved TH, the people, etc. - so if you can get an account that is on ChartMatrix - hop on it. But, avoid the accounts that are on Meditech because I don't think they are EVER going to convert (and I waited quite awhile - couldn't take it any more).
Worst of the worst...I agree with RUN
Please - don't learn the hard way!  You will only waste your time and run the risk of not making anything to boot unless you have a relative who is a big city lawyer.  Under the sugar coating is something very bitter.
I'm still not over the way they treated me
I am excellent and highly experienced and I was given voice recordings that were re recorded and impossible to hear, I was yelled at. I'd rather scrub toilets than work for them. They were like the sweatshops of olden days, but mostly I resent the way I was treated and not appreciated at all... a no blanks account. It's been quite a while and I still cringe to think of them.
Treated like IC
No, I'm treated like an IC now, work whatever hours I want. I've enjoyed working for Focus, I like my primary account a lot - not too many ESLs. I just don't want to be forced to be employee status.
Sorry you were treated that way
I have been with the company quite awhile, and while they are generally nice, they do tend to push a bit and can be short on empathy. They do pay on time and have decent benefits, but the TR platform is designed to make more money for the company (I'm certain), as that silly drop down menu for headers slows you down. The supervisors are generally nice, but all business. Very Sorry about your father.
YES! Exactly! If we want to be treated like mature
Have a little integrity.
I am surprised you were treated this way after only ONE day of being ill.
:+
HA! Totally! That is exactly how she treated me!
c
ICs treated like employees

I absolutely agree.  I've turned down several IC jobs this year simply because the contract made it sound too much like an employee situation.  One company even referred to themselves as the employer and me as the IC. 


I also don't like being treated like rented equipment when an employee.  I can't believe my own high level of gullibility in being drawn into situations that never turn out as good as the prospective employer made them sound. 


There is one company that I work for as an IC.  They said that they want 20 hours per week, but I've never received any complaints when I've only worked 10 hours.  Also, they do send out SOS emails, but I only read their emails (separate email address just for them) when I'm actually working.  I've repeatedly thanked them for keeping me informed of the status of the account on my days off.


Unfortunately, I have no real solutions to offer.  But, as a relative newbie to this career, I am still shocked at the way that MTs have allowed companies and/or dictators to abuse them with bad dictations, for one thing.  The way it goes is that we stress and strain and send to QA, ask for samples, etc, when IMHO the report should go back to the sender to be fixed, period.  Also, IMHO, every report should be proofread for accuracy before any signatures are placed on it.  Whether proofread or not, the dictator should assume full responsibility for the accuracy of the report; electronic signatures are not good.  My opinion. 


 


And MTs don't stay if they don't like how they are treated.
///
An IC can only be treated as an employee if she
x
Treated best during the recruitment
I would say, 95% of the time, whenever I've interviewed and accepted a new job, looking back, I would not that the best treatment I ever received from anyone in that company was during the recruitment process.  It was the same with my two late husbands.  During the dating and engagement period, they treated me the best that I was ever treated.  After I made the commitment to them, they didn't try as hard to be so nice.  So, if the recruitment process is anything but tolerable, I can generally expect that the rest of my experience with that company will be worse.  I'm sure there are exceptions, but this scenario has been true for me most frequently.
Search...there are much better companies, as far as how you will be treated...nm
xx
I have been treated with the utmost courtesy
and consideration since I started. I have had some trouble hitting my line count, and I have not been harrassed or threatened once. I'm getting my lines now, and I'm glad that everyone hung in there with me. I'm part-time, and don't miss the nights or weekends at all. No place works for everyone, but Amphion is definitely worth considering. I've never had an equipment problem, they pay on time, and they leave you alone during the day to work. So far, so good.
Not exactly. Agree with post below. If you like being treated like...
nm
Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.


meant to say the way U DEMAND 2 b treated..NM

Treated badly? Wow! That narrows it down
LOLOL
people should treat others the way they want to be treated. nm
.
Me too, similar experience and was not treated well. nm
x
Why do you guys stick around to be treated like this? sm
How awful! Come to Webmedx where people are nice and answer your questions!
If they would have treated past employees better
they would not have to be in such a bad position. Just shows that for MTSOs as well as everyone else, what goes around comes around.
If you wanted to be treated worse
than crap, constantly lose accounts and have no work then go for it; otherwise run quickly the other way. I agree, I would not work for them again if they were the last company on earth!
was treated like dirt... and shoved out the door. don't do it.
x
and if you can be satisfied with being treated like a piece of crap
.
PS is very very personable. Your treated as an associate which is wonderful, not an like an MT and
talked down to ever. Wonderful people, great place to work. Always lots of work. Can't say anything good or bad about the other company, don't know enough about them or anyone who I know who would say much. So that in itself says something, so read between the lines.
I once worked in place where we were treated like dirt - sm
365 days a year, INCLUDING during MT week. Yeh, they gave us trinkets or sometimes a pizza party, but still jumped on our @$$es as soon as the party was over, about how far behind we'd fallen on our work. I'd rather get NO trinkets, NO week, and no public recognition, and simply a decent living wage and a little professionaal respect.
Teehee!!!! HAHA LOL! I feel like I am treated that way sometimes. sm

As for how I know my accuracy...


I have QA bonuses.  You have to pull up 99% or better on audit to get it AND send under a certain percentage to QA in full.


NO I am NOT the only OP specialist we have.  If you don't see OPs it is probably because they go to us first and if we finish, you don't have any of them in the general pools.


I didn't hear you describe being treated

like dirt.  If there are other things she did that were horrible, feel free to share.  You agreed to 6 cpl and meeting the courier.  If you are the employee with the least seniority and perhaps the least experience, it makes sense that you would get the most inconvenient work setup.  It's called paying your dues.  No need to call a successful businesswoman greeeeeeeeedy. 


So what did she do that was so awful? 


I do NOT feel that I am treated disrespectfully! Quite the opposite, really. sm

ALL of the support people I have dealt with have been extremely polite and helpful.  I hear please and thank you all of the time.  You do not get that too much anywhere nowadays, it seems.


Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc.  They are very honest people and I never worry about that end.  In fact, they have shown me kindness in the past where others would not have cared at all. 


There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect.  Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy.  However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing.  I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.


I feel bad that this whole thing has turned into a bashing of the company and especially Tonya.  It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me.  There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it.  Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain.  In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.


Bottom line, the pay is decent, the work is easy, and the people are great.  People could find far worse places to work.


I apologize for the long post, but when I saw that post, it really annoyed me.  Thanks for letting me vent. 



Good luck. I was treated this way and I'm still out my money SM
And so is everyone else. Basically you will never see the money unless you HAVE money to hire an attorney and take her to court. Karma will take care of her for taking advantage of u.
I'm sure this will be pulled but I need to say that MTSOs are treated a lot worse than MTs someti

WE take the risk to run a company.  WE get accounts to keep people busy.  WE pay more to our MTs than ourselves.  WE have to keep up on transcription, drugs, equipment, grammar rules, individual accounts, individual doctor preferences, business practices, tax laws, employment laws, etc.


WE have to pay for QA for MTs that do not know how to look up a word or phrase.  WE have to pay to hire and then be burned.  WE have to pay bank fees, lawyers, accountants, clerical staff, etc.  WE have to put on a smile for customers who don't deserve it because we don't want to lose an account because then our MTs would not have any work.  WE have to put up with crap from MTs who have every excuse in the book from mysterious illnesses to mysterious DSL/phone/electric outages. 


WE get bashed if someone is let go because their work is not up to par or if an account goes to voice recognition or goes with a company in India to save a buck.


WE get bashed if someone is hired and does not work out.


WE get bashed for requiring people to provide equipment, phones, etc OR we get bashed for providing all that but paying too low.


Take a look in the mirror.  If you have what it takes to get your own accounts, invoice, file all tax/employment/sales paperwork with your state and the federal government, can wait to pay your bills until the account has paid you, discount invoices for TAT that your employees do not meet or quality that is not perfect, deal with customers that nickel and dime you to death, give up time off because no one can cover for you, give up holidays so that your employees can spend time with their families, give up hot meals as someone always seems to drop the ball as the day goes on, negotiate to keep customers as each contract expires in an industry where prices are going down not up, then do it.


If you can do better than us, be my guest. 


Yes, some big wigs at some of the huge companies make a lot of money, but for the most part, most MTSOs make a good living, not great.  If I put my hours end to end, I put in the equivalent of two full time jobs.  If I worked two full time jobs for someone else, I would make more than I do running a service.


Before you b**tch and moan about the company you work for any more, ask yourself this question --- why are you still in this field?  The answers are easy --- it is a good field, MTs make excellent money for working at home, most without master's degrees or doctorates, there is some flexibility, opportunity to advance, ability to learn something every day, satisfaction knowing that an accurately transcribed report can make someone's treatment more effective or save a life (rather than having inaccurate medical records) and much, much more. 


The average teacher starts in the 20s, the average accountant in the 30s, the average computer person in the 30s.  We have potentially unlimited income and start in the 20s and move up rapidly.  Several MTs in our company topped 100k this year.  They would never have that opportunity in a different field.


We need to stop bashing each other.  It is not MTSOs vs MTs.  It should be working together as a team.  Teams that don't play well together do not succeed.


The reason MTs get paid nothing and treated like doormats is they're
Expect nothing, and you GET nothing.
Only post I found was from 2006 that said the MTs aren't treated
s
You could almost put any company's name in there anymore. We are all treated like mindless idiot
i have asked for other transcritpionists email addresses to see if we could put our heads together like for example learning speech and helping each other. No deal, was just ignored. Lied to constantly just because we can't see the work. It is an insult. Wish I had never gotten into this profession. I was even excited when we could work at home thinking it was going to be more lucrative financially, and it should be but when transcription companies spend millions of dollars buying each other something is wrong, wrong, wrong.
I have talked to MANY DSG workers who are badly treated. I chose to move on when I had enough!
Feel sorry for those who are miserable and stay anyway.
Why such an attitude
So take that?  Are you sticking your tongue out too?  I certainly hope you find some serenity somewhere.  You must still be working for one of those "rotten companies" if you are complaining about their pay schedule. 
Your Attitude Says It All
It seems to me by the tenor of your posting that maybe you have an attitude problem. I have been a medical Transcriptionist for almost 30 years and have seen people like you come and go, mostly go. Did it ever occur to you, that maybe you were the problem?
Your attitude
You wonder why you don't get raises or bonuses? Take some time and think about it. You are just plain nasty. Just do your work, follow instructions from your manager and take personal responsibility, Psychic network? Sounds like you're all too familiar with it. Maybe youre watching too much of that instead of working, or maybe chatting on line in the chat rooms, dissing anybody you can for your poor performance. Take responsibility for your work, you own it. Don't turn it back on anyone else. Maybe youre one of those ones that think a tad bit more digoxin is not gonna harm a thing, or maybe if a diagnosis is just a tad bit off, no harm done right? Get off your psychic network behind and get with the real world.
We all get to have attitude ..
To save ourselves from embarrassment we should probably try to make it a good one .. ;-)
Attitude
Ain't that the truth! I try to keep a good attitude, but sometimes people just knock that right out of you.
That attitude towards others
is uncalled for on this or any other board
RE: attitude is everything..

 I'll be sure to tell my ex-coworkers you said that; I'm sure they'll have a whole new outlook on their situations when I pass on that little piece of misguided 'advice' from you.  Maybe if you removed those rose-colored glasses for a minute, you might actually see the many, many people who used to enjoy their jobs, worked hard every day, didn't say anything negative about SPi and then were summarily fired on a conference call without warning.  Or maybe those people who logged in to work only to find they had been canned - again without warning - should change their attitudes.  Or how about people who were let go because they couldn't meet the standards that were then lowered when those jobs were given to offshore workers?


If you're lucky enough to still have an account you love, count your rare blessings.  Then go ask your supervisor if it's one of the accounts that they're right now changing over to voice recognition, or taking away from US employees and transferring overseas, or getting rid of because it's not profitable enough.


I appreciate that you have a good attitude and, yes, being negative all the time and/or for no reason is not a good thing.  However, the people you're reprimanding and insinuating should just quit their whining and be happy like you are frequently now have to worry about where dinner's going to come from, whether they'll lose their house, how long they'll be on antidepressants since they lost their jobs at SPi, etc.; that's all due to SPi.   And those are just a few reasons people are venting on this board and elsewhere.  They have a right to release a bit of frustration and not feel so thankful and blessed right now, thank you very much.  That does not mean they have bad attitudes. 


And while I'm up here on this soap box, I might as well correct another error you made.  A LOT of the people you're referring to did NOT have a choice in the matter (see above about the firings - and those are just two examples).  Yes, there are people who quit, but many of them that I know were virtually forced to do so by the circumstances they were forced to work under.  And others were told they'd better move on before they got fired.  I personally know people in QA, MT, tech support, supervision, and management who have felt the ill consequences of working for SPi specifically.


I'm glad you're happy at SPi, and I'm not suggesting you shouldn't be or even that you're wrong in your idea that attitude can make a difference; it certainly can.  What I am saying is that not everyone has had the good experience with SPi that you seem to have had; in fact, you may even be in the minority, believe it or not.  And you should be aware of how condescending your message sounded.  You might have a good 'attitude' but you certainly don't have good manners.


Attitude is everything...

I have personally been with SPi four years.  We have gone through a lot of changes.  What company doesn't?  It is really unprofessional and concerning when you see negative posts about SPi.  I started as an MT (15 years experience already), and I now work in QA.  I love my job!  Attitude is everything!  People choose to have a good or bad atittude.  People also choose where they wish to be employed.  Could go on and on but won't.  The positives for which I choose to stay with SPi consist of working an account I love and am committed to, direct deposit every 2 weeks (they have not missed one, can't say that for some others); and awesome benefits package for all employees.  This company is here to stay.  It is financially strong and structurally solid.  I'm sure everyone has heard the saying, If you can't say something nice....then don't say anything at all.  It really is a bad reflection toward those who choose to be negative.  Life is too short!  : )


 


attitude is 90% of everything
I know, attitude doesn't pay the bills.  but with the right attitude, you will be patient for an hour or two if work is slow, or talk to your liaison about any concerns, and i per my experience, he/she will do all they can to work with you to overcome any obstacles.  I researched this job/company before i started and in 33 yr of MTing, i've never been happier.  Again, it depends on what you are looking for in a job, and the attitude you have.  Don't let the naysayers worry you. 
NO, IT'S YOUR ATTITUDE TOWARDS MTs..sm
What we take offense at is the general overtones of contempt of MTs by QAs on this threat and the transcription industry in general.  The QA is above having to look anything up because now most are paid on production.  Well, what do you think the MT is being paid on?  We don't get paid to look up Dr's name, unfamiliar names, terminology, etc., only what's actually down in black and white.  QA is asked to perform this job because it is assumed she has more experience with a particular doctor in that hospital, medical term, etc, that's why she's a QA instead of MT.
The only one with an attitude here...
:-( Feel better now after being nasty to someone looking for help? Pathetic!!
That attitude by most (it seems) SM

at KS really puts me off.  She is sitting there bragging about doing CLINIC WORK, for Pete's sake - and then implying that someone whose work pool runs out is a slacker.  I guess she has to put her brain to use typing meaningless implications on this board because she doesn't use it typing clinic notes.


Sad as it may be...it is not MY attitude
Just the way things are, so I am told.  Can't say that I agree with it but I do have to live with it.  I am paid at the top amount for my skill level and I am told that the industry standard has not changed, so I cannot receive a pay increase.  I guess I should consider myself lucky that my pay has not been decreased because that, in fact, seems to be the industry trend.  My production is at least 2000 lines a day, will work overtime, good audit scores, and I am very reliable also.  Still does not constitute a pay increase.  I guess it is what it is.  Having said that, I am still pretty happy with my company, my work, and my pay.  It is better than most and for the 6 months I have been here, I have never felt mistreated, over-worked, and management has actually taken complaints to the doctors on behalf of the MTs.  I really cannot complain.