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its true, but wish WMX would take the first step

Posted By: have to agree, just waiting on 2009-07-02
In Reply to: I don't know what your home situation is, but can you pickup a part time job to pad your paycheck - nn

been here for awhile and I am not an underperformer by any means.  Yet i still get the NSA message dozens of times a day for the past month.  So while I think that waiting it out is the right move for me and that those who can't will go someplace else and create more work, I do wish mgmt would evaluate who is not performing up to par and cut them loose.  Sorry if that sound harsh, but i consistently do over 200 lph straight and close to 300 ASR and I think those that perform better should have some kind of preference over those that are at 125 to 150 lph, which i believe is below what mgmt expects each day.  don't mean to be offensive to anyone personally, but this is what the industry has come down to. 


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Ouch. This hurts but it's so true. It might be time to step
I think it might be time to give up some benefits in exchange for someone who knows what I look like and treats me mostly like I'm a human being. I'm so discouraged.
Spheris - is it true they will hire Career Step grads without
making them take employment test? It is so stated on New MT board.
We should go one step further than that!
We should stop buying products made in other countries if at all possible (Wal*Mart comes to mind). Don't forget: Every time you buy a foreign product, an American somewhere at some point lost her/his job to offshoring because of that product. MTs represent ONE segment in a loooooooong line of people who are losing/have lost their jobs to offshoring.
One step further
You got one step further than myself.  I sent my resume but didn't even hear back from them...so I am guessing they were probably inundated with resumes.  Doggone it anyway!
Maybe Transcend needs to step up
to the plate and fix these issues before their investimate goes down the drain.
Yes but Transcend needs to step up
They are loosing a lot of their money by allowing MDI to continue to operate they way they do. I personally would love to see them merge MDI into Transcend and be one company. I'm holding out hope this happens, if it does not then I'm leaving MDI.
Been there . . . this is actually a step up on dictators for me!!! NM
NM
You don't have to go to Career Step
I smell something a little fishy here.  Are you advertising for Career Step?  I repeat if you are already a transcriptionist, then you can apply for online jobs.  It does not take a certificate from Career Step.  I have been offered many jobs online, and I do not have a certificate from Career Step or any other training program.  
Career Step
Just to clarify about Career Step, the cost is nowhere near $5000. It is in fact, between $1500 and $2000 the last I knew. I do not work for them, but graduated a year ago and they did prepare me for acute care MT work. (After 9 months I am making about $20,000 a year, working 2 IC jobs for a total of about 40 hours a week).
Career Step
CS has been a dream for me. With their training, I had 7 offers for at-home MT employment within 2 weeks of graduation. It is a hard course, and the final exam has a 50% fail rate, but it really prepares you for the real world of MT. If it wasn't that hard I think I would be dead in the water. If you want to learn more, they have a forum for people who have questions about joining at http://careerstep.groupee.net/eve/forums/a/frm/f/6960008433
and their website is www.careerstep.com. Before joinging, I checked them out with the BBB and called them probably 20 times with questions. They were very helpful and have a shiny record with the BBB. Also, they are one of the few schools approved by the AAMT, as you can see from the AAMT website. They are also a lot cheaper than most places. Hope that helps!
Career Step
Career Step is legit (and I don't get any $$ for recommending them). The course is self-paced and allowed me to work from home right after graduation. The website has all the cost info. on it. 
Career Step
If I knew then what I know now, I would not have attended Career Step.  I would have attended MTEC or Andrews.
Does feel like the new Q. This is step 1...
Beware.
Career Step
My sister took this course 3 years ago and was hired as a graduate. I was able to view this course and was very impressed with it and how it prepared the students. There is a lot of practice dictation starting from beginner to advanced, working your way up. Another good school is M-TEC. When I helped my sister research what companies were looking for in graduates, these were the 2 schools that always popped up as being recognized by companies that hire graduates.

I went to a local business school and worked on site at a hospital/clinic for 5 years before working from home.
I agree, but it's a step up from
and I don't care to the Nth power.
Hold on there! Now I must step in.

Don't be putting down people who like to do VR. I did straight typing for over 15 years and I am making the same, if not more, doing VR now. I was not a very slow typist, and quality is my first priority. I've been doing VR for almost a year now and love it. What makes it easy for me is I never really relied on Expanders to up my line rate since my hospital didn't really allow them, except for autocorrect. I didn't have an Expander until 6 years ago. Doing VR, I can't use the expander I did finally learn, but it's no big deal.


Like some other posters stated, it depends on who else is doing the reports whether or not VR is easy or hard.  Some days, my reports are easy, other days tough. It's the same when doing straight typing. Some dictators are easy, other are tough.


I don't think VR is really made for large companies with hundreds of transcriptionists. It's made for the smaller companies that all conform to the same verbiage.


If you're good/fast/quality-oriented with straight typing without expanders, then VR would be good for you. If you rely on an expander to get those lines, you will have a problem in the beginning, but if you're flexible, it will pan out.


Don't down people because they like VR. You know what they say......try it. You may like it.


 


Let's take a step back

Okay.  I think we can agree that in this industry, like every other, there are some bad apples.  There are some bad MTSOs, some bad MTs and even some bad clients.  And there are some good apples, too. 


Unfortunately, even the best MTSOs have to deal with a lot of new realities in this business that limit their options.  Over the past 15 to 20 years, the business has become much more competitive, clients are now being run by bean-counters who squeeze every penny out of contracts that they can, and the investment that an MTSO has to make in technology today has simply skyrocketed - not only the initial investment, but the ongoing investment in tech people, etc. to keep it running.  On top of that, there's been the deteriorating business climate that has actually been going on since 2007, although it didn't attract significant notice until late in 2008. 


And now comes speech rec.  There's a lot of MTSOs who haven't been thrilled about this because it's a huge investment and because they know how crummy SR really is - but clients become sold on the exaggerations in savings that the SR missionaries preach, and start insisting on it.  So you'll do SR or they'll find someone else.


The costs to every business in America for what we call compliance (to all of the jillions of laws that affect business) have also skyrocketed.  You can find plenty of information about this yourself.  These costs include all sorts of insurance and a lot of costs in terms of your operation just to keep yourself out of court or an administrative hearing of some kind.


MTSO's don't run the industry like some people here seem to think.  Clients run the industry.   Technology runs the industry.  Congress and various administrative agencies at every level of government run the industry.  Lawyers run the industry. 


There is one thing that I do criticize many MTSOs for, however, and that is the crappy line rate that many of them are paying for SR editing.  The typical scenario is that they promise you'll be able to edit jillions more lines per hour than you can transcribe,  so you shouldn't mind going from 9 or 10 cpl to 3 or 4 cpl.  Unfortunately, you buy into this and then discover that if you do your editing job properly, you really can't do all that many more lines per hour.  So your next paycheck sucks.  You give it a little longer...and your paycheck still sucks.  A couple more paychecks that suck, and now YOU are the one who is out of options. 


It's no good telling people who get caught in this trap Well, then, get into another field! because by this time they have no money to be trained in anything else.  Their kids are already fighting with the dog to see who gets the food in his bowl. So my criticism is the shameful way that many MTSOs have dealt with their people.


What bothers me the most about this is that every line of an SR document gets edited - even if it doesn't need to be changed.  In other words, there's really no difference in the KNOWLEDGE that an Editor has to bring to a line whether she declares the line to be correct or decides that it needs correction.  That line is correct is PRECISELY THE SAME SORT OF JUDGMENT as saying That line is wrong. 


This is a knowledge business, not a typing business.  There is absolutely no excuse for reducing the line rates so drastically (and little experience to show that people can still earn the same living).  This means, then, that the MTSO is buying knowledge on the cheap - and that's one thing that I can't forgive them for.  That, and the way they sucker people into accepting editing jobs in the first place.


 


 


 


okay, your first step would be to find out...
What the sale or merger involved, if the sale involved assets only or if it included ALL contracts. If the sale was assets only (meaning accounts) you SHOULD be free of the contract. This would mean they could not have included employees as an asset. If the terms of the sale included existing employee contracts or included the employees as assets, you would be bound by the noncompete clause. Sounds confusing but makes sense. In other words, you need to know if they sold you guys along with the company. That is what happened to me in the past (this was way long ago, 1970s). The new company paid $1000 per employee. We got no notice. one day they told us at 2 p.m. today you no longer work for _____ but are an employee of _____. I walked right then and there. I was not then nor will I ever be for sale! Fortunately for me, at that time we had no noncompete clause in place so we just went and recruited the old clients and started our own service.
Anyone hear of Future Step?
I received an email from Future Step telling me about a job.  Never heard of them.  Never applied with them?????
QA is not a step up. They make less than the MTs and are on quota.
x
but of course, people in the 10-step program
.
They do get a fee for all who actually enroll in career step.

Watch that first step off the horse. NM
nm
let the MTSOs step in the MTs shoes - sm
If they cant pay a decent wage, them maybe it is time to let some of the clients go and work for yourself. It is just like MTs, if you accept a low rate of pay that is what you get. Stand up for yourself MTSOs and ask for more money. Get a back bone.
To follow that logic one step further,

then why is Transcend trying so hard on this board to convince everyone they are not the anti-Christ?  If they were that good, everyone would be beating a path to their door and they wouldn't have to be defending themselves to the degree we are seeing...


but correct me if I'm wrong...


Career Step is $1320 or $1560
x
If they use MTTEST by Career Step - Don't bother...
...just like Career Step's program, MTtest is GREATLY flawed. And the potential employers don't bother to review this or your testing. If an employer lazily uses MTTest (and is recruiting people to buy Career Step's scam terrible training program), I don't bother. Even if you get it right, the module is flawed and will likely say you got it wrong. Don't waste your time being insulted by same.

Companies that actually send you dictation to transcribe are the best to test with. They test your true knowledge/ability, not through a flawed and inadequate multiple choice module that's sole purpose is to recruit people to Career Step.

Just my 2 cents... :O)
Each journey begins with one small step.
If one hospital/MTSO sees the folly of VR, the lawsuits, etc., they will stop this NONSENSE.  Thank you for your validation of my efforts. 
Yes...Career Step has a referral program where you receive something like sm
50.00 for every person who signs up for Career Step through you. I BET they are affiliated. How unprofessional can one co. be?
For seasoned, fast transcriptionists, hourly would be a step down ...
I agree with your post. I've given a lot of thought lately to whether hourly would be more fair (given the extras that we have to do), and I've come to the conclusion that it is not. In the spirit of honesty, if I were to take an hourly position, my production would suffer for it.

As an experienced and fast transcriptionist, the amount of time I spend looking up unfamiliar terms is negligible, and I've reached a point of knowing what mush-mouthed blanks I won't get, after listening six or seven times.

The only thing I ask for is pay commensurate to my experience and knowledge. With a decent line rate, I could accept that there are other things that go into my job and that my line rate doesn't just pay for my production - it pays for the emails, and the instant messages, and figuring out line counts, and spending ten minutes every so often looking for a doctor's address.

As it is, at 8 cpl, those things are not worth the amount of money that I'm making. They seem superfluous and cut into my real life.

So, in answer to the first question, with 12 years of experience, an ingrained attention to detail, and all the knowledge of this profession that 12 years can bring, I believe my worth is 13-14 cpl. That's roughly $47,000 a year at 1500 lines a day. I think, given the intensity of our work hours (and the fact that, unlike other jobs, we don't get to spend an hour talking to coworkers or daydreaming or resting for any reason), that's a very, very fair wage in this day and age.
I think the voice file is the next step. As far as the copy typing, sm
I didn't do as well as I thought I would either.  That not being able to back up more than a word kinda sucks.  Still, it was fun.  I guess I need to get out more - ha.
Hoorah! I'm still a step ahead of a gas station clerk. n/m
f
Anyone heard of Career Step program?..cost?..legit?
I checked out the Spheris website and I don't have enough experience to apply...but they directed me to Career Step kind of as a prerequisite to get your foot in the door for employment....there's gotta be a some kind of cost, but I didn't stick around to find out....link, after link, after link..yada yada...anyone have any comments on this setup?
Spheris will hire you. They have lots of Career Step people.
As long as you do not need health insurance, they are fine for a new grad.
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
It is True
When really negative things are posted the company can request that they be removed from this site and it will be done for them. Take it from someone formerly on the inside. :-) I know.
Not True!
If you are working for CorT then you were invited to the meeting that we had today at 1:00 EST. They told us everything upfront and were completely honest. Focus chose not to have anyone representing them on the call. CorT is not being properly paid for the work that we have done and they are paying us themselves. I'm tired of hearing everyone badmouth this company, especially those that do not or have never worked for them. They are absolutely wonderful. They give every newbie a chance to earn while learning and our newbies are doing spectacular work...I know because I QA for CorT. If you choose to leave the company that is your decision, but they are going above and beyond the call of duty for those of us that work for them and the management is awesome. I plan to stay with them because they have been totally upfront and honest with us. Unlike some companies that I have worked for who never let us know anything until it was too late.
that's not true...sm

I post positive about MQ all the time, but I'm not a recruiter, or even management. I'm just a lowly MT like the rest of ya! So, nope, your theory is wrong!


That's not always true

Some people won't be able to edit as fast as they type.  The CEO said that himself in a conference call when he said that high producers in typing WILL NOT be able to produce as much in editing as those who don't do as well in typing.  If a person is typing 350-400 lines per hour now they're taking a pay cut. In all the con calls they've had I haven't heard of anyone being able to produce 600 lines per hour in full editing.  If you're mediocre in typing you should be able to increase your overall line production per pay period, but even then unless you're able to increase your overal production by 40%, you're taking a pay cut.


You are so right - everything you said is true!
Communication is nonexistent! They do not respond to questions nor listen to what you tell them. Many cons with this company. I'd say stay away!
That's very true.

If you don't normally type a high volume per hour, you will definitely increase your production in editing.  If you type 400 lines or more per hour, there is no way that you can edit 750 or 800 lines per hour, yet you will still receive the decreased rate for editing.  For some people who have been on the accounts for years all they had to do was pull in their self-made templates with the jumps programmed in and fill in the information.  With editing, some reports need to be corrected almost entirely or at the very least have full paragraphs that need to be corrected or moved.  The people making 2800 lines per day on editing are only doing minimum editing, which makes for an extremely sloppy report.  Ask some on the Forum about their QA scores in editing.  In a recent conference call people got low QA scores even though they followed all the instructions given to them about not changing certain things in the report that they had been correcting before.  They were told they were over-editing.  So when they stopped doing that their production went up, but then they got low QA scores.  Something has to change.  That means that either QA is going to change and allow sloppiness in the reports or people are going to have to start editing more closely to make sure that these errors are corrected.  That means closer inspection and more editing time. 


What is she saying that is not true?
c
Not true if they are an SE.
.
Not true......
I calculated my line count for a week, use normals all the time and got paid for everything.
It is true?
When is the takeover supposed to take place? Are the hospitals currently at Heartland staying with Spheris?
Not so true
I am not sure where everyone is getting their info from....I work for MDI-FL and never run out of work.
That's definitely not true....sm
There is plenty of work to be done, including some new accounts. I'm getting e-mails asking for overtime commitment not asking people to take off and stop working!
Very true...

So not true
only production and PTO time is accountable towards those 40 hours
__________________________
I'm wondering if you have all worked on the new platform?

When you fill in a timesheet, you write in your "down" time, your productive time, etc. If you are reviewing QA returns, DOCUMENT IT, you're paid for it.

Why not wait and see how the new plan (which is not really new for some of us it seems) works out? As I've said, I've watched this company for 30 years and this is a GOOD move.