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keyboard sticking .. thus the errors!!

Posted By: CMT-me on 2006-07-01
In Reply to: Looking at both sides .. - CMT-me

My apologies .. I am going to buy a modem and will get a new keyboard as well .. probably need an eye appt. too!!


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I'm sticking with MQ, too! nm
x
Sticking it out too
Thanks so much for your post. I, too, am in no position to leave MDI. I have a family to consider and I also find it very disconcerting to look for other jobs out there when most of the other companies either pay not enough to make it worth our while, or are just so rigid with their schedules that it would be impossible to have any kind of flexibility.

Am I scared...sure. But I am just going to tighten my belt a little bit tighter, hop back on my horse, and see where this ride takes me. Tar and feather me...that's fine. This is a decision I have to make for me and my family.
Just another way the Natls are sticking it to the MT
x
So, RadGuy, are you sticking it out at MQ? sm
I know that a while back, you were sticking it out, but how about now? I left and am glad I did, but curious how many are staying. Is it getting any better? Worse?
Thanks fellow MQ employee for sticking up
for the company. I also work for MQ and got tired of defending it and having to duck from all the daggers thrown by other posters. I work for another company, started last week, and have been out of work 3 times. They send out constant e-mails, ...we have 8 jobs would each of you do 2 so we can get them off the system? 8 jobs and they're freaking out. Or, we have no work, would you please check your e-mails to see when work is available and flex your schedule? Don't have this at MQ.
Okay then, why did you jump in? sticking up for slave labor?
that's what it is
Anyone else finding their work drying up in the NE region. Are you sticking around or moving out. I
am not sure what to do yet.
I've decided that MTSOs are sticking it to all of us and blaming the economy -

Here's my thinking -- they all have boats, or houses, or a lifestyle they love so they think HEY... LET'S SCREW THE LITTLE GUY... cut benefits, cut pay, cut jobs, just cut cut cut cut... so that MY life is sweet.  In the process people lose healthcare, income, homes, cars, MARRIAGES....


so thank you, MTSO owner, for shoving it right up our southpole... we love you for always looking out for us... NOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 


Oh, and MTSO -- the only reason we don't move on is because there's nowhere to move TO.  Everyone has followed your lead and decided shafting the worker bee is a great idea.  Well .. it's not.  And someday you'll get it back 10 fold.


Glad you're sticking to your guns. We all need to turn down these unacceptable offers!
s
Keyboard
Some info for you on main board, maybe 2nd or 3rd page.
keyboard
OK...call me dummy...what do you mean external keyboard???  Just signed out from work at 7 a.m...still not functioning, not thinking....
NN is passed out at the keyboard
with empty bags of Cheetos strewn around, Cheeto powder all over the keys, guess she'll have to call in sick today.
Contour keyboard
Has anyone here tried the Kinesis Contour Keyboard? The two sides of the keyboard letters are split far apart to opposite sides of the keyboard platform, farther apart than the standard ergonomic keyboards. I just wondered if it's hard to get used to and if it helped with wrist pain.
Keyboard Template
Send an e-mail to Info@N2NTrans.Com and I will send you a copy of the Meditech keyboard template.   Jeff Smith
standard keyboard
welcome aboard
Silent keyboard

Does anybody have a recommendation for a keyboard that is almost silent?  Mine is so noisy it hinders my ability to hear words correctly.  Thanks!


Nobody held your hands to the keyboard
  Go away!!
Thanks, I don't have the foot pedal, had to do it with keyboard. SM
YUCK! NOT FUN!
You plug in a keyboard just like you would on a desktop and

use that keyboard instead of the one on the laptop.  Keyboard doesn't have to be USB, can use an adapter if your keyboard is PS/2, although older laptops do have a plug for PS/2.


The PC check also messed with my keyboard,
could not use some shortcut buttons, had to reinstall the keyboard driver CD that came with it and then it worked fine again, hopefully you have one for yours, otherwise you can most likely find the driver for it on the web somewhere. Haven't noticed any problems otherwise from the PC check program.
you can download typewriter/keyboard sm
sounds for free from the internet. I had to do that because it also helps me by hearing the typos. You can turn the sounds of the keyboard up or down but it doesn't affect the sound of your dictator. I think its called Sound Pilot.
DocQ audio from keyboard
CTRL + SPACEBAR to toggle on and off for play, CTRL + comma and CTRL + period for rewind and fast forward. Once you've tried it for a half a shift, you'll never want to see your footpedal again!
I use both a wireless mouse and keyboard
and love it! I've used both the Microsoft 7000 wireless keyboard and mouse as well as the Logitech wave wireless keyboard and have no problems with either one keeping up with fast keystrokes.
Definitely keyboard + expander macros. SM
Mouse absolutely as little as possible. Maximal creation of macros (or more realistically, aiming for) to perform those corrections that come up all the time. BTW, those macros I create on my Expander belong to me. Most MTs so far don't have this skill to offer, making me faster and better than most. That'll change someday, in big part due to posts like this, but until then, or until tech changes make this skill obsolete, it definitely works to my monetary advantage. Try it.
Don't want to have to use keyboard to type test reports. Anyone know (sm)
of companies that just do the verbal testing or a company that you can do the test reports using the same foot pedal control we use with Medquist? 
They do supply standard, but I have connected my IBM keyboard.
xx
Keyboard. Using the mouse is too hard on my hands. nm
.
Hate using keyboard for testing ? co. test can use MQ footpedal? nm)

.


You can plug in a USB keyboard into a laptop or use a docking station.
NM
DocQ, hmmm, how to play audio from keyboard??
Can you share.  Didn't know, worked on platform twice and nobody ever said this.???  Can you share?
I use keyboard only....move along with the voice with my arrow keys, then...
my mouse is right where the voice is when I have to make a correction. Couldn't do it any other way.
I use the Microsoft wireless 4000 comfort keyboard
and had no trouble switching to it from my split keyboard.  It is curved, so has a similar feel.  I love being wireless.  I use it with my laptop and work on it all day.  I think I've been working wireless for about 2 years now and couldn't go back.  I work with my keyboard in my lap, so the wireless is great.
I work on a lap top. I plug in an external monitor and keyboard at home, and
nm
not gott.... GOTTA (I hate my laptop keyboard..fingers are too fat)

I wish Logitech made a wireless ergonomic/split keyboard.
nm
Axolotl employees....Is the computer keyboard they supply ergonomic or standard?
I am scheduled to start in about a month and am trying to prepare.  Thanks!
Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right?  That's not nitpicking, it's QA!
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
Run for the hills.  I think this is absolutely terrible.  Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%,  They do make corrections in your reports if needed, but they don't count against you.  Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?

You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.


formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at?  i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this.  i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!!  I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT.  i requested from that person to find out for me why.  it's my money and i want to be able to see how they came up with that figure.  Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure.  Need I explain that??  oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up.  they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so. 
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.