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major lack of communication, which is nice if you...sm

Posted By: passing through on 2006-07-20
In Reply to: TransTech - abbj

want to be left alone, but sometimes you need an answer to your question. Work load is like a roller coaster, up and down, which makes it hard to make line counts.

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Nice people, use ExText. Lack of communication with the higher ups and especially QA
I have never seen such a lack of communication
within a company.  It would be easier on management and keep the MTs working if there were better communication and being able to put it in one place would be a win/win situation I would think.  I've learned to not hold my breath for things to happen though. 
lack of communication
is usually a good indication there is soemthing you do not want others to know. 
Lack of communication? sm
What, exactly, do you want them to communicate to you that they have not already? They have sent emails and posted newsletters with the latest developments and they are holding a teleconference to discuss those developments.

Did it ever occur to you that not every worker is privy to all the internal workings of a company, not just in medical transcription but in most brick and mortar companies as well? We have a job to do at Webmedx, and that job is to transcribe accurate medical reports in a timely manner.... Period! Our job is not to concern ourselves with the latest acquisitions, mergers, or other business/financial developments that may or may not occur. They have people who are paid to do that, so we should do what we are paid to do.

If Webmedx is that intolerable to you, you might consider changing something you are able to change as I suggested below, or if you cannot or will not do that, then perhaps it is time for you to find some place where you would be happier.
Honestly, the lack of communication is nothing new but
there is usually work. It could be that they have not assigned a queue of worktypes for you if your still in training. I'm just guessing here. I think the most frustrating thing for me is the lack of response to emails. I don't care if I am asking if the sky is blue, I expect someone...anyone.... to answer me. I always attach copies to multiple team leaders hoping one or all of them will answer, and NOTHING.. I'm not sure what their problem was/is. I started on the MDI side and once they merged with Transcend communication went down the tubes. My suggestion is that you attempt to contact your lead and also put copies to all of the other team leads and hope someone will answer. I would even tell them your discouraged and rethinking your decision. Maybe, that will light a fire under them, but I would definitely question them about the work load. I rarely run out but then again I work on 3-4 different accounts so I can hop around when one runs out. Good luck. My days there are numbered.
DTS - pay was low. ExText or their own software. Lack of communication
I was there last yr. Lack of communication and slow to respond QA
Last year PT was 600 lpd. Lack of communication & strong
I stayed 3 months and then bailed out. Ran out of work, lack of communication, etc. nm
Lack of communication, really dislike BeyondTxt and need to make more money. sm
I am just not making my bills, and I was before, so it is time to move on.
You'll regret it. Indian techs in India, late pay, lack of communication. nm
Nice people, but they need a major upgrade.
Very nice but hard to get line count due to lack of work...nm
No, Paul, you are not. Left last year due to lack of work, but not lack of respect. It's a shame
I liked 'em a lot.
Very nice owner, nice work, nice place - sm
the leave you alone.  I left because they do not budge from their pay which was kind of mediocre.  I would go back if I had to because they were extremely nice.
Very nice people, nice place to work. nm


Yes, nice QA (and nice people in general), but very little work right now. nm
I have to believe there are some major problems
Some key players resigning and all the messing with wages. Makes you wonder. I have quit so I don't have to worry about it.
Wow, that's a major change.
They used to pay $10.00 per hour for the first 90 days and then put you on production. Yikes.
holidays--major ones. sm

Doesn't matter to me--with all the overtime available at Amphion, it's pretty easy to whittle down using PTO to a couple of hours instead of 7 or 8.  But more importantly to me is that as long as I don't have to work the major holidays that are most important to my family--Christmas, Thanksgiving, and New Year's--I'm a very happy camper.  I was an IC for a long time before Amphion and was able to take my very first vacation in 5 years last year.

It just depends on what is most important to each individual.   

They are not a major company, to say the least. sm
For a small company like that, that is probably a good starting rate.  Where did you graduate from?  Webmedx takes new graduates for more than that.
I think there is a major flaw
in your thinking when you say something like DRC would allow themselves to be smooth talked by a company. I just think that is a very odd thing to say. On the other hand, go on your merry way - it might mean more work for me! And if speaking intelligently and rationally or seeing a bigger picture makes me sound like management then I guess it's better than sounding like someone who has given up on their job before they even know the reality of what is to come or someone making blanket statements and judgments that do little except invite more of the same. I don't know the future. Acusis may well be the new Evil Empire, but until that is revealed to me personally I opt not to assume it to be the case. I guess optimism is a luxury I have; to each his own. I have no fear of finding work elsewhere with my numbers, I just don't see the need to quit before anything has started.
Sorry - its just that I have a major problem with -
12,000 lines? OMG - what a major RIP-OFF!
Most other companies have a minimum of 5500-6000 lines. How dumb does that company think MTs are? Whatta buncha c__p.
Yep, just one more of the lies. Major
account was VERY unhappy when they found out work was going to India, which is one of the main reason they lost it.  See what it cost them in the end though. 
Yes, the 6 major holidays, but...sm

...usually there is no work at all.  I was told that this depends on the account though.  And your rate is x1-1/2 is paid for work done on the 6 major holidays.

major transition
I just stopped working for them a couple of months ago and there is a lot going on.  It is true that a lot of American QAs lost their jobs, but now the Indian team leads are losing their jobs and they are bringing in all American tead leads and management.  I do not believe they are headed for bankruptcy, but just going through a major transition.
Major Vent - fed up
I have been doing this for 12+ years, and I have decided this is a stupid and impossible profession. An MT should not have to go over and over voice files to hear and understand what at doctor says 3, 4, 5 and 6 times to understand what he is saying. If you do, that means he is not interested in making sure you know and understand.  This really hit me today.  IF a person were talking to you, would you have to ask him to repeat himself over and over again if he really wanted to talk to you?  More so for patient care.  If a doctor actually cared about making sure that the patient's information was accurate, would he take such risks that the person on the other end would not understand what he was saying?
major vent

I especially like the PAs who mumble and don't even know how to pronounce the medications and believe they are actually MDs

major vent
What's really fun is when they spell the really obvious words and then slur the important ones! Gotta love the docs!
Major pay-cut was one of the "shenanigans".

Yes! Nice lady, nice company. nm
I second that. Amphion is nice, nice, nice

I agee, but the new accounts are major
They certainly don't want the new MTs they hired to change their mind, so a mighty nice incentive to stick around. I agree compensation should be offered, but at least we will have more work than we know what to do with once the new hospitals get their technical problems fixed.
like I said below major abuse of power
only 2 account coordinators worth their salt, if they cake walked into their position they are on a power trip and don't know what in beans they are doing, QA is just a mess that is pathetic esp. the upper crust there.
They lost some major accounts, one to
voice recognition and the other was overflow work but still it's gone. THey are hoping site 120 and the clinics that go with it do not work out with voice recognition since a lot of the docs were hard.
After 18+ years I'm suffering MAJOR

burnout and my production has suffered, but I still am able to support myself and my family (My DH works so I don't have to, though I have been sole support in the past).  I am not a job hopper.  I was with one company 13 years and only left because they lost the account I worked on and I didn't want to do clinic work.  I've been with my current company almost 7 years, so things were different then.  I do make more than most MTs, though I haven't had a raise in 5 years and a few benefits have been taken away.    This past Sunday Parade magazine did a series on what people make and I make almost twice what a medical secretary was making (and I don't work 24/7 either).   

I won't say my company's name because they aren't hiring and haven't hired in about 2 years, simply because there isn't any turnover. 


after each major upheaval through the last few years...
their numbers of MT have dwindled.  For people just starting out its probably okay because you do not have anything else to compare it to. Like what used to be there is no longer. You can't judge until you walked in someone else's shoes. 
Major turnover with new pay scale...
hmm...I wonder why!
I work for them - no major complaints
Take the negatives with a grain of salt... they have been very fair with me and *never* miss a payperiod.

it is major medical coverage at best
affordable maybe
I'm not management - major staffing changes and

growth just in the last week alone - all for the better.  Just be patient and it'll be worth your while.   You won't be disappointed.     I'd give it another day or two and call them just to follow up. 

Keystrokes is the best so far in my long and varied career! 

All the major ones do. Go to Job Seeker's board,
they tell you their benefits.
Yes there is a major backlog on that account
I understand some of their major accounts are going to VR.. sm
so you may want to reconsider applying.
I understand some of their major accounts are going to VR.. sm
so you may want to reconsider applying there.
The major companies in my area
They announce the lay-offs, which is what usually makes the news, but then employees continue to work for 60 days.
major mixed messages!
I think Larry must have left that one out in the conference I was in yesterday. It is hard to know if issues are purposefully being clouded (so we don't leave right away) or if like you say, they just really don't know. I would like know to the truth about whether CB, DJ, etc did only find out a few days ago. I guess ultimately it really doesn't matter does it.

Yes, and even if they are saying IC and SE are available, you are right, everything is followed with the foreseeable future disclaimer, or I think or I believe. I know with MQ, eventually SE gave way to IC which gave way to total employee no choice, stay or go. .... ....
Shortage of work has been a MAJOR complaint....
with all 4 MTs that I know who work at MDI.  We are all trying to stay loyal to them, but it seems as though no one is listening and they just keep hiring!!  If you have work, you should be counting your blessings, but it is only fair to let those people seeking employment at MDI to know what a lot of us are experiencing. 
not a major company - woman owned
around 100 employees but not positive
Are there any companies that don't work the major holidays? nm