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message for Keystroke staff

Posted By: Snow Bunny on 2007-05-04
In Reply to:

How long did it take from the time you sent in your resume, answered all questions, and took the test to be notified if you were accepted (or not)?


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The staff and the attitudes of the staff. Very helpful, cheerful. (sm)
They seem to work extremely hard to balance everything out, enough work, enough MTs and always making sure they let the MTs know they are a valuable asset to the company. That means a lot. Not to mention the bennies are pretty good, too.
pay by keystroke
Pay by keystroke?  Anyone familiar with this.  I am concerned as I have only been paid in the past at cpl.  I am currently being paid 10 cpl which I know is good in today's market and don't want to take a cut.  I type approximately 1800-2000 lines per 8/hour shift.
keystroke pay
How does word Expander fit into this kepstroke pay approach?
keystroke
means just that, you are paid for the keys you actually hit.  Thus "tp" with word Expander becomes "the patient" but you will be paid only for the "tp" you actually typed.  I expect this to be universal in the not too distant future.
keystroke
keystroke means everything typed - characters, spaces, punctuation. I work for them and have found it to be right on par with getting paid on a per line basis.
If they pay by the keystroke, does that mean
that you don't get paid per character when using ShortHand or a PRD? For example, I'm thinking that if you typed asap for as soon as possible you would only get paid for 4 Keystrokes (the asap)?
Info. on Keystroke Pro?
Anybody know anything about Keystroke Pro?  I believe they are based in the eastern U.S. and do mostly radiology accounts.
Info. on Keystroke Pro?

Thanks for the information.  I wasn't looking for a job there, they just left me a message about doing work for our acute-care radiology department and I was just curious since I had never heard of that particular company.


Appreciate the response!


 


 


Keystroke treads - sm
Wonder how long before the threads about Keystrokes will stay on this board before they are removed, like all the rest disappear?
Keystroke expanders
Can anyone recommend a keystroke Expander software program? I have heard Instant Text and Shorthand are good.
getting paid by keystroke/DRC
I realize now there is a company named Keystroke, and I am not referring to that.  I simply want to know what it means to be paid by the keystroke and how this correlates to cpl pay.  Anyone with input on this?  Is this different from being paid by the character and what happens with word Expander programs?  Thanks.
Keystroke clarification..
I mean being paid by the keystroke, not the company Keystroke.  Sorry for the confusion.
Keystroke MT: E-mail me please if -
you work on an OPs account only.  Looking to find happy Keystrokes people on Ops accounts.  Never met an unhappy KS person :) but would like to speak to someone who does the above type account.  Thanks!!!
Keystroke Info
You may a wise choice, and welcome to Keystrokes! I will try to help you. I have only been there since January myself, so I cannot help on the day off question. However, there will be new health insurance in place by the time you are eligible. The owner of Keystrokes is working diligently to get the best rates and coverage. We still don't have that information yet, but we are reassured that we will be pleased with the new insurance. We also just started with AFLAC, but, again, I am not eligible for those benefits yet. I hope you get your other questions answered. I am very satisfied with company and hope to retire here. The owner actually encourages you to contact her with any concerns you need addressed. Again, welcome to Keystrokes!
Keystroke posters
It could also be because when they post questions on the other board which they are given access to when they begin working for KS - they are required to use the KS initials so that their supervisor can check up on them and see if they made an inquiry to the MTdaily board before leaving a blank.  Then if they haven't - it's a reprimand.  Been there - done that - glad it's over.
this must be a Keystroke representative...
nm
Keystroke Questions
Have been an MT at MQ for 9 years, thinking of applying at KS where the MTs seem to be much happier.  MQ provides all equipment so I am wondering just what I would need.  I make 9 cpl now, would their pay be comparable?  Would I need to purchase an expander?  Do they pay less for editing? Any help is appreciated.
If every keystroke is counted, how could it not
x
If every keystroke is counted, how could it not
x
Does anyone have the email for Keystroke? Thanks :-)
.
I just did a Google on Keystroke Pro and they are based in sm

The UK but do work in the U.S. too.  I could not find much except their website. 


Keystrokes Transcription Service in Illinois has customers and transcriptionists all over the United States with no work sent out of the country.  This is off their website.  There are too - www.WeTypeXray.com and www.KeystrokesTranscription.com.


Happy Weekend!



Current Keystroke MT's - please read!
Why or why do they never get back to you? If I did lousy on their test (which I very much doubt) at least write and tell me! I've got 25 years experience. I am currently doing radiology (and have been for the last ten years) and heard that they were a great company. But they never, ever get back to you when you test, e-mail, etc. Is something going on there? Are they still good to work for? I don't want insurance even! Just looking for a decent employer, good line rate and pleasant co-workers. On my part I am a hard and dedicated employee looking for a great company to affiliate with. Anyone have any info???
Are Keystroke part times ICs? nm
 
It's not word based - keystroke combos are different. NM
xx
How can a message be confidential if it posted on a public message board? nm

the MT service you are referring to is Keystrokes, so you are fine with keystroke :)
..
I cannot say enough good things about Keystroke, not just one month but years
I remember when they were having growing pains and I was with another company and saw them on this board. Lee even got on to defend her company. At least she cared and nothing but good things have happened to this company. She still cares. Recently complaints were of running out of work and needing secondaries, and high insurance. She contacted all MTs and has been working on and from what I understand is correcting all that. She is a hands on owner and appears to deeply care for the Transcriptionist even though she cannot see our faces.

All of my posting is from hands on experiences and if for 2 years I can say this is where I want to retire after all the other companies I have had to go through, I am only trying to help and not post pie in the sky hoopla to rope anyone in. This is a down to earth, straight shooting company that I am sure is in it for profit but deeply cares for the transcriptionists who work for her and not make that profit while we eat 69 cent pot pies because our pay checks are so crummy. it takes time even for a good transcriptionists to get familiar with a new account but if the dictation is fairly distributed (I mean first in, first out, unless other arrangements are made between you and the company) then there is hope and a chance to make a living. I don't think it is fair to complete with your team leaders for dictation because they will always win and you will be left with what they do not want as they have dictation goals too with some nationals along with supposedly helping you. That is my 2 cents.
Keystroke radiology - flexible shift or strict?
I have tried searching the archives and found conflicting information.  A few posts say you must work an assigned shift but other posts say work when you want.  Which is it, or is it both depending on the account? 
Past posts have been positive. They pay by the keystroke. Used to be all Cphone accts, think
s
Pay is only so so, but the staff was very
rude, software was okay, they did pay ontime. Only thing was, when you ask how you are doing, they will say great and then let you go with no word as to why. Very awful company!!
I am NOT staff. I am an MT. nm
nm
sm small message or see message...geesh..nm
x
please don't put nm or call yourself nm if you have a message - nm means no message -sm

nm means no message.   sm means see message.   if you call yourself nm, then people might not click to read the rest of your post. 


just trying to help.


ps. if the money is there, why does that particular person's balance say zero?


Pay was okay, staff was extremely
rude, they will fire you for anything and you cannot trust them at all!! Worst company out there IMO
the staff there is very nice and
very understanding. you should not hesitate to communicate with them while you are unable to keep your schedule and tell them why. don't wait until after the fact because they have no clue what is going on. you have a wonderful way to communicate with Future Net
Amdin Staff and MTs are not the same
And even though you surely went through a very hard time with your family and my heart goes out to you. You were not one of DeVille's managers. You were a new employee typing from home. I am sure his relationship with his managers and his MTs are on two different levels.
I like TT because the staff is nice, sm
they leave you alone to get your work done and are supportive and understanding.
I think the non-MT staff puts in a lot of
hours to get new accounts up and running, training new people, and ironing out the details.

I think start-up time is probably triple the work for them, so yeah, I think they should get paid for all the prep work they do so that the work can actually be transcribed.

Office Staff TT
I think they are more aware than ever with the new accts. that more office and management staff is needed. Lately they've promoted a couple from within the company to act as lead transcriptionists to take some of the burden off of the acct. manager and others in the supervisory position to give them more time to answer other questions. There is Eyvonne, who I think is the actual supervisor and Diana, Donna, Nancy and another one I do not know the name of that are doing jobs that once only one person was doing. I think it's super they did this. It helps out a lot having someone always there to ask questions if you need an answer. Eyvonne is always responsive and Donna and Diana are simply fabulous. They are so kind and try to answer your questions quick. The other night I had a question and emailed the lead MT address and even though Donna did not know the answer, her answer was I don't know but I'll find out for you and she DID. How many times do you hear of someone saying that and really doing it? Not often. They needed to do this a long time ago. I've only been with TT for almost a year but I really like it here and they seem to really be conscious that we are what makes this company work. Agree with you too, I love all the work recently.
Can QA staff at precyse use their own PC
or are QA folks required to use Precyse's PC? Again, this is related to QA only...not MTs.
You are kidding - right? At 2 cpl he treats his staff well!!! nm
x
The staff is so rude that they got banned
from this site for being extremely rude to an ex employee
yes, about five yr ago, not a good exp, very rude staff...nm
x
While it is true that the management and staff
are nice, it is also true that there have been some problems with the work flow.
Since my last QA score was 99.69%, that's a non-issue. Hopefully, things will stabilize in time, although overhiring might be a factor.
RIGHT OR WRONG, if I like a supervisor or the staff

Personality of the person I am dealing with means a lot to me.  I think it keeps me longer in a job that is not right and if the people are jerks but the work is good, I just can't stay in the job.  PERSONALITY IS SO MUCH IN LIFE......MTSO managers, heads up, stop with the phony baloney niceness and be a real human and for the ones who are snippy and have a superior attitude..... you  just lost some good workers for your bosses. 


 


LOL! And I bet your *wonder* QA staff are dying to get off your team!
Funny, I was a QA manager too, and you probably took the crappy job I got rid of. LOLOLOL! I'm on a high horse? ha. That's funny...!
Does your QA staff do 500 lines plus an hour? Ask your
attorney what the law is to paying less than minimum wage. Just curious as to what he has to say
Yes, staff coming and going and no info given to the MTs (sm)
about who does what, etc. Right now I have no idea who my supervisor is, as far as I can tell there isn't one. My MO at present is to keep as low a profile as possible! All of the staff that cared about having communication with the MTs seem to be long gone.
I worked for them also and the greatest office staff. .. nm
x
I work for them and find their QA staff to be quite helpful.
They are some of the most knowledgeable that I have run across but would never call them rude.  They are very nice.
It was stated the leak came from office staff.

There was also the issue of an MT getting a QA file that wasn't hers, the lended more fuel to the fire.    I know a few more things that I can't say without pointing the finger at myself that also has me concerned. 


I guess until someone gets up the nerve to ask the MTSO we'll never know.