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Serving Over 20,000 US Medical Transcriptionists

not necessarily fault of the MT

Posted By: skunko on 2009-04-23
In Reply to: I don't get this - TiredMTer

I ran into a former coworker of mine. She works at a hospital where the doctors are allowed to send the VR reports out without review by an MT and was telling me about the HUGE problems this has caused. Can you imagine? Egads.


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It is not my fault I'm a better MLS than
you are. You will be an okay MLS
And somehow its all QA's fault! Everything!
We're lining our pockets on her misery or something? Really scary - really, really scary. The kind of MT who makes me cry myself to sleep at night. How dare I correct that incorrect drug? I mean, it was transcribed in love, right? What does it matter if its just a tad the wrong med? Here I am on my QA throne of judgment....its so scary.
Its always QA's fault isn't it ?
Gosh I really get tired of the QA bashing. Sounds to me if the company thought you were worth it, you would have been begged to stay and the QA would have been gone. You say We all left? Must have been all the ones not able to conform to whatever your company's standard was for QA. Many MTs leave a company because they just don't want to comply or learn anything, its like a revolving door, very common. I have been in this business doing QA for over 25 years. The only MTs that get a lot of emails from me or contact are the ones you have to constantly correct for the same things over and over again, and believe me that gets old. The MTs doing good work, we never hear from them and they never hear from us. Check the board here, you'll find many more sour grape complaints about QA. We are the only ones I guess to lash out at, its all our fault. Take responsibility for your own work! As far as not being able to work because of IM, I know for a fact that some, (and I do say some, not all) MTs chat away all day, even go into chat rooms to talk, they luvve to gossip, and especially talk about how terrible their company is, and you think we can't find out what chat room your in? Check out Buddy Spy. Thats why you can't get your work done, excuses excuses.......
I'm not saying that it is the fault of TT..sm
could be ExText, could be me, could be TT, I just don't know.  My account has a high number of ESLs so I think this is a huge factor.
Not TT's fault
ExText...no matter where you work on ExText, line counts are hard to get. I can't figure it out either!
Yes, it does take a while sometimes..and the fault is not with KS (sm)
but with the hospital where the ID is coming from.  I had to wait over a week and a half to get mine last fall.  It's perfectly OK to call the office and check though, so you can ease your mind.  Welcome to KS and good luck!
Not their fault
From the mistakes you made in your post, I can see why you did not pass their test! Sounds like sour grapes to me folks.
I think you are right, not TT's fault
Thanks for your kind words. After thinking on it, I realized that I never even think to skip jobs and I was getting the ones skipped. I realize that this patient needs their document, no matter how ESL the doc is, it's patient care. I am sure today will be better. I am going to have a similar outlook as yours. Thanks for your sane answer, and your validation. Today is another day :) and Thanks again.
It is also the fault of anyone who
encourages them to do it. Many newbies jump in because they are so eager to get a start. IMHO, we do not need to make it harder for them by linking them up with scam artists. Yes, in an ideal world, newbies would do their research, but most don't. That's their fault. But I am not going to let it be my fault that I recommended some fly by night matchbook school.
Don't tell anyone else it's their own fault and to get another job. (sm)
I work for a company that is highly praised on this board.  People are always saying their accounts are overloaded with work.  Well, mine isn't. It used to be, then they overhired on the account and the hospital's business has dropped steadily due to the poor economy.  Since the end of October there has been virtually no work in this account.  I have a backup account which does not contain what my specialties are so I barely get enough lines from that account either.  It will take me at least a couple of months to learn the account and become fluent on it.  There are many companies that promise you the moon and that you will NEVER run out of work. Well, the company I work for does have accounts that run out of work even though everyone who works for them on here says they don't.  I don't care what company you work for..they do have accounts where there is no work and instead of moving some of the recently hired people on low work accounts to new accounts, they keep everyone on there and no one can make any money.  It is NOT the MTs' fault.
Whose fault
I have been reading a lot of these posts and they have been most helpful in pointing out companies that are unfair, etc.

However, I've also noticed many people complaining and just trying to point blame on others. This is not helpful and creates kind of a negative atmosphere all told.

I never said it was the mt's fault...sm
I am not taking sides in this. I read all of her previous posts and all I have to say at this point is: If she had just kept her opinions to herself, whether she felt she was justified or not (and she probably was), it would not have come down to this. Sometimes it IS best not to say anything, as it always has a way of coming back on you. Now there are consequences to her actions and unfortunately, also to others who felt the need to also continue the litany. There are always two sides to a story and this one definately has two sides. I am staying neutral and will just see how it all plays out. I just think there is a lesson to be learned here, is all, and that's just my opinion.
Not necessarily going to ASR

All of a sudden, no work at ALL on my offices biggest ED account...no one seemed to know what happened


Well, MQ's ED templates is what happened.."over 70 different templates for 70 main chief complaints" is how it's billed...go to MQ's home page, look at the link for ER's.  Doc picks the form, circles his choices and voila..all done! Don't need no MT to take care of business with these.


So, you mean to tell me after a week. the office finally says.."well, unbeknownst to us.SOMEONE sold them on the template system..just amazing the answers they think we will believe.


Not necessarily ......sm
It could have the opposite affect too. The aircraft industry has tried that too and it just pushed more and more work offshore. We used to have 30,000 aircraft workers in my town and now we barely have 5000. My opinion is you train everybody you can to do transcription and take as much work as you can and that will leave less for them to do and evetually they will find out it is not the little pot of gold they once thought.
Not necessarily
Some MTs who have posted this kind of income were working for a service - it's mostly a matter of getting on a good account, I think.
Not necessarily so
I work at Spheris and have an account I've been on since day 1 with plenty of work. I do have a secondary but really just work on 2 accounts. I have not found them to be inflexible at all -quite the contrary. It's a big company with lots of supervisors, several platforms, and different people have different experiences. There are MANY happy employees here, along with some that are unhappy. Sorry you had a bad experience - I have had a very good one.
Well...not necessarily, but it CAN

All you have to do is create a new folder each week that you save all of your work into.  At the end of the week, have Sylcount count all of the lines in that folder (the place where you saved all of your files for the week).


So, you would have a main folder called:


ABC Transcription (or whatever your company is called)


and inside that folder (after a year's time) you would have 52 folders (one for each week of the year).


Hope this helps,


Chickadee


Not necessarily
Just want decent pay, and to work with people I can respect, not people sticking daggers in my back. Managing people is really not my thing, I am more into QA, things like that.
Not so necessarily
Many high school grads are avoiding higher education in highly trained skills BECAUSE of the influx of foreign workers -- so yes, it is due, in part, to a reduced US skilled labor force not due to pay, but the realization of competition from outside countries. Even in the mid 1990s, software companies were bringing in foreign workers. I have a friend who works for one of those companies and while he has held onto his position, he recently told me that 90% of his coworkers from the 90s were laid off and have been replaced by foreign workers. The skill set of the foreign workers is higher than the ones let go and the work force is younger with fresher ideas, having grown up sucking their thumbs while surfing the net. They get an equal pay and performance bonus as he, while prorated for longevity.

If Silicon Valley employers can buy a retired cruise ship, import large numbers of foreign workers and float them in international waters for months at a time to work, bring them on shore for the government allotted time before returning them to sea, tell me where money is saved?

If our international MTSOs can spend millions of dollars on the construction from the ground up for the training of and employing of up to 5000 MTs (just for one company) in foreign countries, and those employees are now beginning to earn salaries and benefits close to what US MTs are getting, tell me where to find the savings, especially when you factor in lost profit due to power outages and riots over things we would never lose a day's work over.

It is a global economy, not just in the MT world, and will continue to filter down in every aspect of our daily lives.
Not necessarily.
I recently applied for a similar position. They did have a website, but it was very limited and didn't really have any info. No one had ever heard of this company. I was a little hesitant, but decided to accept the other anyway. It has turned out to be the best company I have ever worked for. The pay is much more than I was offered at any of the nationals. I had been there less than a month and received a raise as they said I was doing great and they appreciated all my hard work. There are good companies out there. I am very happy I took a chance.
Not necessarily - LOL (sm)

SM's platform is a horror.


Not necessarily..

Unless you don't mind working more than an 8-hour shift when the work is low to get your counts, or when there are problems with the platform, etc.   Not trying to discourage you but there are problems there.  And they quoted you 10 cpl?   


Not necessarily

I can do 2000 lines in a day - usually a 9 to 10 hour day, but still ....


Anyhoo, my accuracy stays in the 98 to 99% range.  I have occasional blanks when I just can't make something out.  My company uses templates, too, for each doc (it's a clinic account) and I have them saved in Word with the modifications that are needed.  I type in Word and then cut and paste into the platform.


I use lots and lots of expanders.  That's how I can get 250 lph.  Everything that is more than two or three characters that can be made into two or three characters is or has been and I add to it constantly when something else comes up.


Not everyone is fast and sloppy. 


Not necessarily. When you have new MTs,
Indian MTs, or MTs who just really don't even try, it can slow you down DRASTICALLY & be very time-consuming. QAing is not something that should pay per line if you want it done right.
Not necessarily - sm
It is my belief that if the number of employees laid off is less than 50, then 29 USCS 2106 and 20 CFR 639.1 would still apply.

Good luck!






Not necessarily--probably just tell them --sm
to look in the *archives* or Google it. *This has been discussed here a thousand times. look it up* or some other such rude answer. Nobody on this board seems to want to help any longer.
Not necessarily...
Sometimes the bar is set so high that, even those who do meet it, can't do so for any length of time without suffering the consequences in terms of health, mentally and/or physically. Sometimes meeting the bar takes a toll. It doesn't necessarily mean a person can't meet it...simply that they won't. It all depends on each person's priorities. ;-)
Not necessarily.
Signing a nondisclosure agreement at the outset of your conversation with the company presents no onerous burden to you and allows them to discuss the position in greater (specific) detail with the knowledge that you have agreed not to disclose anything you learn during your conversation with them, such as who their clients are. This is reasonable for them to ask, especially since neither of you knows whether you will be offered or will accept a position with them.

Sign the forms and get yourself into the conversation. It's nothing you should worry about and it makes perfect legal sense.
Thats nobody's fault but your own, go get what your worth!!
There are too many companies out there that will pay you what your worth, why settle?
In response to It is All Your Fault
I COULD NOT AGREE WITH YOU MORE. I am not a stay-at-home mom. However, this is what most companies want now. If it was my way, MT's would be treated as the professionals that they are and not as a group of bean-pickers (Not that there is anything wrong with bean-pickers), but I paid a lot for my medical transcription education, which is frowned on because it is a college education and not AAMT, as did a number of MT's. I would appreciate being paid a decent hourly wage or salary. They do not expect doctors to be paid only by the operation, clinic visit, etc. And yes, it is correct to compare. (Some days I feel that I can perform an appendectomy) Comapnies do not want dedicated MTs who need a PRIMARY income, but those who are just trying to supplement husband's income or make extra cash. Working at home was not my choice, but just my option to stay employed as the hospitals were eliminating their transcription departments and giving in to outsourcing to transcription companies, etc. (Imagine the money they save by not having to buy equipment or providing space to a department). YOU ARE RIGHT! The profession of medical transcription has been XXXX by the greedy.
DUH...my fault for not reading
the ad in detail.  At the bottom it states they are a private company not associated larger one of similar name.
Yep they sure do, fault is not with Extext
but the companies clipping lines.
Clients at fault?
I really think it varies from client to client what is expected as far as unpaid fussing.  Some expect the moon and the stars (looking up the ordering physicians on huge databases instead of passing us that demographic).  I don't understand why a company would agree to contracts like these with the clients - they know no production will result from it!
Of course, it must be the fault of the MT, and not because their particular account ran out. nm
x
You're both right. It's my own fault if I don't.

Thank goodness, but it's not your fault..
my company has been extremely low too for much longer than the usual seasonal times that occur, keep getting the same just wait, work will pick up emails. Good luck!
Facility at fault?
If the facility has in-house MTs, they often outsource the crap work to the MTSO. It's another good reason why working inhouse might be better, if the jobs were available, and if we really wanted to go outside our homes, that is.
Not entirely the company's fault for
your money problems. Are you slave labor, chained to your desk, forced to work for them? You and you alone are responsible to see you have enough money coming in every month to meet your needs. Contrary to popular belief, there is some personal responsibility here; it's not the company's job to see you are provided the life you think you deserve.
Not entirely the company's fault for
your money problems. Are you slave labor, chained to your desk, forced to work for them? You and you alone are responsible to see you have enough money coming in every month to meet your needs. Contrary to popular belief, there is some personal responsibility here; it's not the company's job to see you are provided the life you think you deserve.
Yeah, right. It's the MT's fault.
.
Not necessarily - there are 2 systems....sm
Transcend's and eScription used by MDI-Florida.
Bigger ain't necessarily better!

Just because someone works for a national doesn't mean their accounts aren't overstaffed, they don't have a terrible platform that breaks down virtually every day, (sometimes for 8 hours at a time), and they don't constantly run out of work. I simply can no longer afford to remain with my current employer, which is a national.


I'm a hard-working, loyal, dependable, dedicated person who takes pride in her work and doesn't like to switch jobs.  I'm not looking for my next job; I'm looking for my FINAL job.


All I want is an HONEST company with a dependable platform that actually works, an abundance of work (with no overstaffing/bait-and-switch games) and decent medical benefits.  If it's a small company, that's fine.  I just want to work for an ethical company that I can trust and respect, and one which is willing to pay a fair cpl rate.  (To actually receive respect and some loyalty in return would be the proverbial icing on the cake.)


Is there such an animal out there somewhere?


Not necessarily 2 weeks (sm)
It depends on how fast you pick up their excellent system. Your reimbursed after so many months for your expenses out of pocket. No charge for the use of their computer which they maintain excellently. No one looking over your shoulder. What more could a happy MT ask for. Excelent work environment.
Not necessarily. I was a CS grad...
xx
Not necessarily-if you get a bad dictator -- sm

your production is hurt whether you are experienced or not.  Fast production not only depends on the MT's ability but the quality of the dictator and how fast or slow they speak or how clear the speak.


A person with more experience will leave far less blanks but will still be limited on how fast she/he is.  Thus they deserve to be paid more than 7 cpl.


It isn't necessarily overscheduling. My
account is fairly new.  They may get 800 minutes one day and get 1500 the next day.  The TAT on my account is very short.  If they staff for 800 minutes and there is 1500 they can't stay within TAT.  If they staff for 1500 and only get 800 then obviously there isn't going to be enough work to go around.

If you've had an account a while and can see the trend in dictation, or have a longer TAT, then you can better staff so that everyone has plenty of work.

I agree there are companies that overhire.  There are horrible companies that constantly have ads running because they can't keep people, but there are also companies that frequently have ads running because they have getting new accounts.  My company has gotten 4 large accounts within the past 6 weeks and have had to hire probably 100 new MTs. 
That is not necessarily true...
The company has a right to control the end result, but they cannot control the means to the end result.  As I understand it, they can require a certain number of lines each week, but cannot tell the IC how to complete those lines (which hours or how many hours).
Not necessarily spiteful
The negative comments were well unpleasant, but seemed genuine and not over the top. Is it not possible that some people really did have a bad experience, and were just trying to answer the original poster's question honestly?

Most readers know to take comments posted with a grain of salt...
Not necessarily true.
My company has Global in their name, yet they are a very small US-based company. They are the best company I have worked for yet. I wouldn't judge a company based on their name.
VR does not necessarily increase
your speed. If you are making lots of corrections, then you will actually lose ground.
I agree totally with you. It is not all their fault at all.
I think something seriously needs to be done about this. This is a real job. If you worked in the hospital, you would have to work your shift. Working at home you can flex it a bit more, but I have always worked it like my shift. It is sad that they have gotten so lax to view the profession this way, but most of those people who look at it as a job to work around their kids have run this into the ground and that is why overhiring. That is why there are more IC companies rather than employees because many when they find out that they actually HAVE to work quit so companies cannot afford to pick up insurance premiums and then take a beating when someone quits. I am speaking of your normal sized companies, not the large ones. They have the money and they don't care. Anyhow I personally blame that as one reason rates have dropped and MT is sort of in the potty. Those of us who know it is a real job are still there for the companies but there are fewer of us than them.