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Serving Over 20,000 US Medical Transcriptionists

see post below "if you're thinking of quitting"

Posted By: not Transtech TTS in New Hampshire on 2007-05-11
In Reply to: TTS - Trish

that's the one.


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If you're thinking of quitting

I rarely ever post but I just wanted to let people know what happened to me so they can avoid the same experience I had. i'm not gonna mention the name of the company here,but anyone who works for this company knows the problems they've had with their payroll and getting their direct deposits on time.. and how the owner is uncaring about how many bounce fees she causes everyone to have to pay, or how people can't pay their bills when their DD doesnt show up until Monday. She just turns off her IMs and doesnt answer emails. Really great person to work for..   Well.. aside from those problems, i just wanted to warn people that when you do decide to finally leave the company, just be sure she doesnt owe you anything before you leave. Do a slow down, so that she owes you as little as possible by the time you quit, unless you don't have any equipment, like a foot pedal or anything, that she sent you that she can use to justify holding your final check(s). She has done this to a few people I know of..and I'm sure there's lots more I don't know. I can't say if she pays right away if you don't have equipment,.she probably does ...but I know what happens if you do!!


I had a foot pedal that belonged to her, and she held my final TWO CHECKS on me. She owed me one full check and for two or three days into a new pay period and held them both. When my next to last check didn't show up as expected and I called to ask her about it, she said its "company policy" to roll all money owed into one final check. She happened to be on vacation, so I returned the equipment,but still had to wait from the 4th of April until the 26th when she returned from vacation.. I waited and still didn't receive any money from her, so I emailed her multiple times with no response.. Then i happened to check my bank balance and found out she had deposited the check for the 2-3 days in my account..but the full check she owed me wasn't there.  I had expected a paper check from her, so I didnt check my balance for a while..I just happened to check it. When i emailed her about the money, she didnt even bother to answer me to say she had deposited it, so its a good thing I checked or I'd still be waiting.  I finally called her. since she refuses to answer emails, and she said she would look into what happened with the other check first thing Monday morning...This was last Friday.. today I FINALLY got my money from her.  only more than a full month and 266.00 in bounce fees later!!   So, the good news is she will probably pay you..eventually...but who wants to wait over a month with no check?  I know I had extenuating circumstances because she happened to go on vacation, but she also did payroll early, and there was no way I could have gotten the pedal back to her before she did payroll. She knew she was going to hold both checks and didn't bother to tell me that when I emailed her to tell her I had mailed the pedal back and would be expecting my check as usual on April 14th.. so I got a nice little shock when my DD just didnt show up on the 14th.  Maybe others get their money a little sooner, but still ..who wants to wait for their checks for that long.  Well anyway, I decided to let people know what happened to me, just so they can avoid it happening to them.


Anyone else thinking of quitting?

I have other offers but I love the platform and the account.  I have not had work for almost a week straight and before that about 2 months of little work.  I am just wondering if everyone else out there is ready to move on.  We get SOS messages when there are 5 jobs on the system, on a holiday, stating everyone wanted work....well here it is.  Hardly.  I have 4 accounts and they are all dry.  Is this everyone's experience???????


You're not thinking about... (sm)
They may very well be requested to sign no-compete contracts. That is, do not get into the MTSO business for X number of years, do not contact existing clients, etc. :-((
there is no MDI-IT, you're thinking of MD-IT (nm)
Z
If you're thinking of QA, don't be
are times you'll be working around the clock on backlog and expected to jump in at the drop of a hat. 
Yes, you're right. Thinking of QA.
Haven't done that either. I'll be screwed if ever I have to do something other than straight transcription.
You're thinking of Paradigm.
I worked there too. Yes, they were both very nice. They paid me a really good cpl and I loved my account. When I moved I had to give back my C-phone. I have seen them advertise here in the last 6 months or go.
You're right. I was thinking TransTech Solutions. Sorry.
Not sure what another TTS would be.
Wonder if who I'm thinking of is who you're talking about? That would explain a LOT. sm
This person gets away with so much, I don't know she's kept her job this long. Getting a timely response from her on even the smallest issue is impossible, and she always has an excuse for why she couldn't __________. And, she seems to lose her internet connection more than anybody I know, and it's always conveniently for a 3-day weekend. Or she'll take 9 days off to go to a 4-day convention. Or she'll take a long weekend and then conveniently be sick on her return day. I've never seen so many excuses. She gets away with it, though. It's not like she's even a good manager on the days she is around; she doesn't know anything about site profiles or have any client contacts. About all she does is forward emails from other managers who have taken the time to actually do their jobs.
Does any of this sound like your triple dipper?
you're right, about SE taxes; wasn't thinking about IC status with that.
nm
How can you KNOW what you're doing without THINKING you know what you're doing?
/
My thinking on your post:
Dear Poster/MTSP: I read your post with great interest. You are right: Owning a company is a huge responsibility and requires sacrifices and many long hours, risks, and aggravations.

I however think that is the norm for a small business owner.

1. You have chosen all of the activities and issues and duties of an MTSO, and so the list of things that you must endure are part of the business and your choice.

2. We ICs/EEs/SEs recognize the difficulties of any small business owner.

3. I was wondering about your statement, We have to put up with crap from MTs who have every excuse in the book from mysterious illnesses to mysterious DSL/phone/electric outages.

From your use of the terms crap, every excuse in the book, and mysterious illnesses and outages, it seems that this is somewhat disrespectful of the MT. Your terminology is crude which is not appropriate here. As for the mysterious outages, do you not seem to recognize or respect or believe the truth that people experience DSL outages, phone outages, or electrical outages?

For example, the other day, I was working along contentedly, and then bam, all of a sudden, no internet connection. It seems that the local town phone service was out all day and all evening due to some repairs.

There is nothing mysterious about this. There is nothing untruthful about this. This is truthful and a great frustration to the MT as well as to the MTSO, but again, part of LIFE.

Your tone seems very resentful of your most precious commodity which are the MTs. I would like to hear good positive feelings going back and forth between you the MTSO and your MTs. You are in essence a family unit.

You concluded your post stating, We need to stop bashing each other. You are right in that we should work together as a team.

But I do note that you succeeded in bashing your MTs in your post on many levels, for example, with reference to the mysterious illnesses, the mysterious outages, MTs spending time with their families, etc.

It really is not a matter, I think, of stopping bashing one another. We all have the right to express concerns and issues. That is how positive change occurs. Free speech and all that, I think.

So, in conclusion, those were my immediate thoughts and impressions after reading your post. The whole business is tuff, from your standpoint and from the IC/SE/EE standpoint as well. We all recognize that. My best thoughts are with you in your business venture. Thank you for your post.

The big "If"
If you meet production the pay can be good. But - you are shifted from account to account and never can get a good handle on any one account or any dictator. There is no such thing as pride in your account which is what most decent companies strive for, because it increases the quality of transcription for that hospital. It is very difficult to get any line counts when you work on 5 or 6 hospitals a day. I don't
think ESLs are as much of an issue as the changing of accounts all the time.

Then you have to put up with the idiotic, childish nonsense. They want you to have an instant messenger on when you are working so they can see you are on. If you sign off, you get a call to see where you are.

And do not forget the bag of peanuts for us chimps for putting forth extra effort to achieve some ridiculous goal, or if you are on line when Timmy is watching. Oh, can't you just taste the delicious flavor of those unsalted rotten peanuts as you nervously crunch on them to stave off the hunger pangs because you cannot earn enough to make a living?

I hope you had better luck than I did.
The key word being "if"
99 cents to $1.05 per report, regardless of length, which would not be bad if you got a lot of x-ray reports and not too many CTs, MRIs, etc.

The key word being if :) otherwise, .99 to 1.05 is a poor rate
"if you can't bear that, find another job".
nm
We should all start asking up front "If you are paying under 9 cpl for 10+ yrs exp. you better te

"If you have any questions, please don't hesitate to ask..." yeah right! sm
Have you ever asked the QA a question at OSi? I wrote detailed questions, cc'd it to several QA's, no response.

I asked a question at one of those 'mandatory' phone conferences, and all I got was that time was running out and that we needed to round it up. So 'F' runs her mouth about what she has to say. Couldn't she just record it and let us play it? She certainly wouldn't let anyone ask a question; and if they did, she was sure quick to come back with it's in the account specifics, look it up or some other short, rude answer, even a grunt sometimes, like you could almost hear her eyes rolling.
Your post is SO odd. 1 day, you're asking for help, running your whole
situation by us all, asking for advice.  In less than 1 day, you have totally pulled 360-degree switch, to now working for another company, MQ is in your history, and you've got it all figured out.  How did you come to this end result in 24 hours or less??  Or did you just feel like bashing MQ? Otherwise, your post is totally off on timing - now you're already a seasoned MT at a company who will refine your skills! In hours! Boy, you are good! But why ask for help??
Where is the post to which you're referring?

I can't find any that have the arrow


I'm sorry you're in a bad place, but when you make a post
others who are currently working for or are looking for employment with Medware. I honestly think you need to give at least a little explanation instead of doing such a hit and run comment. But I really do wish you the best. I hope you get a better job soon. (By the way, I don't think anyone pays too much attention to Wilma :).
We're not allowed to post names or even
initials here.  Their website might give some insight.  The CEO and his brother own the company, but CEO is active in the company and he doesn't know his rear end from a whole in the ground and is motivated by GREED.  He just kinds of plays it by ear as he goes and after talking with him you feel like you need hip boots and a shower. 
Don't understand your post. I hope you're not sm
faulting the MTs who are stuck with dialup because DSL/broadband is not offered in their areas.
When you post something like that and sign it that you're not happy, sm
the bashers have a field day. I wrote a post a few months back that was taken wrong and by the end of the thread, it appeared that KS is the worst company in the world. To me, it is the opposite. I have been around the block too many times, and they are far and above the others out there including all the bigger ones and most of the smaller ones!

Things written on a public board can be taken wrong and can damage the reputation of a company or person. My daughter is going through a bad time right now because of a post that was supposed to be a joke. She's 14 and they are no different than adults when they see something to jump on.
If you're referring to the 20K-line post, I am NOT mgmt...sm
I make this type of line count because I'm willing to work on different accounts and work extra when the need arises. I LIKE paying my bills, so I am flexible - and that, in this day and age, is on of the real keys. Nothing is as it used to be when work was consistent and pay was better, but I need to pay the bills. I have a great communication with my supervisor, and that is another key. If you don't talk to somebody about your problems or lack of work of whatever, it cannot be fixed. I don't care if I have to learn every acct the company has - I'm going to do that, because it will ensure that I can maintain a good line count at the end of the payroll period, thereby affording me a better check.

The basic fact is that working for a company is no different than any other aspect of your life. If it's not working for you, then you MUST make a change. Complaining about something will not change it - and ultimately you will spend your life feeling miserable - and trying to make other people feel miserable, too. I choose the opposite.

I've been at a multitude of other nationals and, for me and for now, this IS the company that I'm happy with and with whom I intend to stay.

You can go ahead and flame away - 'cause while you're sitting here typing nasty responses, accusing me of being mgmt, or making negative responses about Transcend, I'm working away. Now if that sounds "condescending" to you, TOUGH!
You're right...that post doesn't make any sense...sm
How could high producers mess things up for the rest of us, when, in the past few weeks, we were offered incentives on most of the accounts to keep them in TAT by working extra??  And how could a responsible member of management even state something to that effect?  The only logical conclusion is that this particular poster wants to discourage high production (on his-/her OWN accord) in other MTs to keep the pickings greener for him-/herself.
At first I was thinking that you were being unrealistic, not thinking about taxes, benefits, etc. bu
surprised to find that you are not asking the moon. Let me clarify a few things: Rates charged are not as high as 0.25 per line, but no one that has U.S. employees goes as low as 0.115 or they would not be able to pay their bills. A more realistic range is 0.125-0.165, and that top end is hard to find, most falling at 0.14-0.15 per line.

The rates of pay you propose are very reasonable IF the following is true: These are seasoned MTs who do not need a lot of hand-holding, QA or blanks filled in, unless a very difficult/impossible doctor.

How about a scale based on experience and accuracy of 0.09 - 0.105 per line (acute care), and $1.15-$1.30 per report (radiology)?

The VR one is tough as everyone, MTs and MTSOs and facilities are still feeling their way on this. As an MTSO who was an MT, I feel that VR editing is as difficult to do as regular transcription. I don't think that it should be substantially less pay or charged less as the end product is still the same.

Funny thing here? My company already follows that scale. We should work together, not at odds, to reinforce this industry and bring it back to where it should be, right here in the U.S.A. with a decent paycheck.
Post from Sept. says Need to buy your own TransNet pedal & you're NOT connected to the net
b
Try re-reading the original post...you're missing the point

Read that post below on hospitals? They're definitely good for great bennies! nm
,
Quitting
I work for MDI-FL and we've been out of work for a week too...I have three accounts and no work right after the holidays-I am starting to panic as I supply 50% of the family income.  i have talked to friends who work for local hospitals and they are swamped.  I owned by own service for 8 years and never had a slow movement, any time of the year.  I just can't figure this business out anymore.
quitting MQ
Thanks for the info.
Quitting
I wouldn't quit the old one until you find out how the new one is. 
Had enough BS and I'm quitting
@#$%
Quitting
I left a company that had an exit interview. I honestly told them what I thought. I think they needed to know a few things. Maybe it will effect a change to make life easier on other MTs.
quitting after first day
Oh, oh, sounds like you got hired for the same account as me............6 passwords to get into the program, 1/2 hour to boot everything up, system down 7 out of 10 days and only 3 hours work yesterday and 4 today - but I'm required to be here checking for work every 15 minutes....So, after waiting 3 weeks for my computer to be specially built by the hospital itself, I have finally worked a whole month now with 1 week of training in which the system was down 3 days out of 5, so I learned very little. Then the system was down 2 out of 5 days the second week. oh yes, and 3 of my 4 QA trainers have disappeared. Needless to say, I'm looking for another job, since I do like to eat and so does my cat and dog. This is not where I thought I'd be after going to school for a full year and transcribing now for 15 years.... what a shameful direction things have gone these last 5 or 6 years. Even janitors, and clerks have more benefits, respect, security and likely make more money than we do these days in this field. No one in the medical profession really has a clue how much knowledge we are required to possess or the skills necessary to do what we do. We get no respect from the doctors, staff, or medical profession at all. Part of the problem is that we're too fragmented within the industry, especially working at home. We are scattered all over the county. We are so isolated from one another that we have no sense of being part of anything, which is benficial to management, as it keeps us from organizing. Another contributing factor to lousy working conditions for all of us is that 3/4 of the employees in this field are women, most of whom do not truly NEED this job, so those of us who have no husband/boyfriend/roommate/etc.to help with finances are screwed. I love the medical transcription field, but I really hate being a 3rd class worker bee. I would challenge any nurse or doctor or health professional to do my job for a day - correctly. I can guarantee they would absolutely not be able to do it. I thought I was a professional... but now I realize I'm just a worker, so I need to find one more job that will last me at least one more year, and hopefully provide more than $15,000 annually, which is all I made last year as a full-time employee with 2 other companies who kept running out of work or had continuous problems implementing their new and improved dictation systems. I have more system down, system issue messages than Carter's has liver pills from these companies. I'll bet management got paid though. Maybe if I can find another job in the next week or so, I can hang in there until I can retire in 2010, and then just do this part-time to supplement my $900.00 a month social security check. I am not a happy camper anymore. I'm just really disappointed in the direction this profession has gone in over the last 6 years or so. I'm fed up with listening to these educated idiots, slurp, chomp, snort, guzzle, and burp through their meals, tell jokes while the minutes tick away that I don't paid to listen to and rattle, scrape, bump, ding and click through the report because they're not prepared to dictate when they sit down to do the report. Then I get to listen to them hem and haw as they click through the computer screen reading the patient's history while they're trying to dictate the current report. Taking phone calls and leaving me hanging, with the minutes ticking away that I'm not getting paid for, coming back after 5 minutes and hanging up on me. I'm tired of my feet swelling from sitting here for hours on end, dry itchy eyes, and my brain on overload with new drugs, mispronounced drugs, procedures, and failure to provide even the basics, like who the hell they are, the patient's name, ID, or date. It's clear that they feel dictating patient reports is beneath them. It's pretty clear that most of them just don't want to do it, so very few bother to do it right. So much for patient care. Maybe I'm burning out. Just can't quit yet. Have to earn a living, and I still care about quality, and I still care about doing it right. I just wish more of the other people I have to deal with cared too.
Many are quitting
Many MTs are quitting, have quit, or are in the process of quitting.  I believe it is really what they want.  They have a heavy offshore workforce and it seems that more and more work is going to the offshore service.  There is barely enough work to go around unless you devote 24 hours a day to them to adjust your schedule as needed to make any lines.  A recent post a few weeks ago stated that there would be a 39% paycut across the board in May, but I can't verify that.  The post sounded like it was someone who was in management at one time.  I do know for a fact that our manager told us that a lot of work was being sent to the offshore now.  I'm not a disgruntled employee, but I do know that every single person on my account is looking for another job outside of the transcription field. 
quitting with grace...
how about "I appreciate the opportunity you have given me, but due to circumstances beyond my control (such as the fact they are a national), the position just is not working out right for me at this time. Hopefully if circumstances change, you might consider me for re-hire at that time."
More advices on quitting
I think this site might help. It's a full article on the do's and don't or quitting
http://www.askmen.com/money/career_100/111_career.html
Anybody quitting Medquist before Oct 1?
Wondering if anyone was leaving before the pay cut.
Precyse....I am quitting
I had a team manager that was manipulative. Lots of people are quitting right now because of things like that. She can be real nice too and give gravy work, depending on what side you end up on. Also OT..Thats a joke. Don't work any OT because you make less for OT than your regular day the way the figure it. The last time I worked OT I made less than 6 bucks (not plus 13.00 bucks an hour or anything like that, just less than 6.00 bucks an hour!) an hour for OT. I had trouble making my line count and used to be a very good producer before I got there. I'm not sure if it's because you spend so much time with the stuff that you don't get paid for, like searching for or changing the ADTs, searching for addresses, sending copies, etc. and not getting paid for headers or what. Maybe I just couldn't concentrate, I don't know, but I've decided I stayed there too long.
On the verge of quitting MDI-MD
x
Quitting without notice
Well, if someone hadn't told me I would not have believed it. First I am the relative that couldn't keep her thoughts about such things as hiring newbies with a contract that states they must agree to work for 30 days for free to determine if they are good enough to get paid or running off in the middle of a HUGE hurricane forecasted for Mexico and leave 4 kids with a babysitter and no emergency funds left for the sitter. I am also one of those that have NOT been paid for work done. First I would like to say that XXXXX is a great mentor, I learned a great deal from her, including that there are MTs out there that do not apply the ethics of medical transcription into their own life or the lives of their employees. As for upsetting her clients, I just informed them of the violations going on like file sharing after signing a confidentiality contract, some were quite shocked and I am sure she lost work because of it, but after the smear campaign she launched, I don't know what she expected. As for pay, you get paid as long as you work for her, you can ask just about anyone who has quit, and they have not received their last checks. Her famous excuse that I know that at least 4 MTs have heard is It must be lost in the mail. Funny how the only checks to get lost are those due to past employees and not current ones.
Quitting in droves
Well people are quitting in droves because they're sending all the best accounts to India, then forcing US MTs to train as guinea pigs on new platforms, such as Clarity.  As we help them get the bugs worked out, we go broke in the process.  Overstaffing is a problem on some platforms (radiology was mine), I worked 6-7 days a week for the last 7 weeks and couldn't even make production, fighting for every line.  Supe lied to me and promised me a new platform, only to schedule me for training on Clarity.  Glad to be gone!
For OSI employees that are quitting

If you work for OSi and have found another job because of their decision to stop paying holiday pay -


Which companies are you switching to?


Please email me if you like.


I want to make a move ASAP and don't know where to turn. TIA


Is everybody quitting Amphion, hopefully?

Just gave my notice.  The substandard pay for the amount of work I do is not doing it for me anymore.  There is a better way and I found it.  From what I understand there are quite a few more leaving this very strange company too.  The least they could do is add a minimum wage stipend for all the unpaid busy work.  Not my problem anymore.



I'm planning on quitting too. sm

I liked the idea of working for a smaller company and one that didn't offshore.  I worked for a BIG company that offshored, and I didn't like it.  Actually it started out as Edix, then Spheris came in and took over, and it all went down hill after that.  Once I found out they sent to India, I quit.  I'll be doing the same with MDI, probably after September, since I already submitted my September work schedule.  Good luck to all the MDI transcriptionists.


OSI ALWAYS hiring, good MTs ALWAYS quitting
.
don't think I will get paid for transcription I did before quitting
I worked for several weeks for a transcription company and things did not go very well. I worked VERY hard trying trying to do my best work and just was not making very much money and things did not look like they would improve. I up and quit and now they are not answering my e-mails nor have I received pay for the work I did do. The quality of my work was great.  The platform was hard and I spent too much time trying to find patient accounts I believe.  Does anyone know what recourse I have? It is not a lot of money at all, yet I worked so hard to make it work.  Or do I chalk it up to another bad experience?  Thanks in advance. 
Re: Zmed and quitting without notice
I doubt that it is legal for them to keep half your pay if you quit without notice. I am willing to bet that any Labor Board would uphold the worker on this one. I have never worked for them, interviewed with them once, found them creepy and said no.
Quitting, more work and other melodrama
And you know I police everyone else because? Quite the assumption to make, eh? And spoken like a true cherry picker. Do my own work? Nah, I'm too busy doing the work everybody else has decided they're too good to do and they throw it back. Yes, please explain exactly how I get to do MY OWN work. Either you are a cherry picker yourself or you don't have people cancelling jobs and throwing them back for you to do, which results in a pretty crappy line count at times. You don't know me, don't make assumptions about who I'm policing. And, betcha the non-cherry pickers aren't afraid of us police!
Quitting MDI short notice
I quit with only three days' notice. (I have always given 30 days notice for leaving MT jobs because I am a high producer and I want people to have an opportunity to get an adequate replacement. However, there were extenuating circumstances of offshoring involved here.) I e-mailed D. and told her that if I had been given two weeks notice of the merger, I would surely have given her two weeks notice that I was quitting, but that, in all conscience, I simply could not work for any company that offshored, that it violates my principles as an American, so I hoped she would understand why my last day was going to be August 31. She wrote me a very kind and gracious e-mail back saying she understood. I started my new job the very next day and have never looked back. My unasked for advice would be for each person to follow her (or his) own conscience. You know how Jiminy Cricket used to say Let your conscience be your guide? Or as they said on Star Wars, Follow your instincts..... Do what is right for you, for whatever reasons your own circumstances dictate. Good luck!