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Serving Over 20,000 US Medical Transcriptionists

they are NOT Indian owned - I worked for them in the office

Posted By: mag on 2006-10-19
In Reply to: Just because main office is in NY does not mean they are not owned by offshore. I don't know if - they are or not, just wanted to clarify that offic

I said they offshore. But THEY ARE NOT Indian owners. They are American owners deep into scientology and the whole L Ron Hubbard thing - not that that makes a difference, but just thought I would throw that in there.


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They are Indian owned
Do a search on the Company Board. Many negatives and they are based on India. Can they even post job ads on this board?
They are Indian owned and run.
nm
Indian owned and run....
It is being overtaken by Indians....used to be a great company - not anymore. Many have left there lately.

They'll just use you to make the Indians' work smell good to the US based clients then kick you to the curb. I wouldn't go there if my life depended on it now!
This is an Indian-owned and run company and they do
outsource. From what I've heard pay is also on the low side.
100% indian owned and run...you can find better..NM
SSS
DTS NO WORK - INDIAN OWNED
I am in the same boat with DTS, no work for at least 3 hours of my shift, and I REFUSE to chase work when I am not scheduled and have to work 24/7 to get work, that's what these companies want us to do so they don't have to pay us overtime. If you are scheduled to work a shift, and are an employee not an IC, and you are at your desk during those hours legally they are requiredf to pay you because you are ready, and available to work as scheduled. And if you have to work outside of your shifts, they have to pay you overtime if you work over 40 hours, which DTS does.

I work for DTS and have a great account manager, and I am on 4 accounts, but what DTS does is if they see work on the system, regardless of whether it's out of TAT or not their policy is to call in the troops to clear off the system no matter if you are working on YOUR shift tying to get you lines or not, they FRANKLY DO NOT CARE!

It's also a MYSTERY who owns this company, and with mysteries like this, that smells like an Indian company owns this company and they just do not want to own up to it because they know how most of us feel about the Indians and other offshores. I can't pay my mortgage or my internet this month, and I am tried of calling my creditors and telling them that I work for a company that has DTS AMERICA in back of their name but is most likely Indian owned. They have an Indian IT Department that you cannot understand (what's new) that can hardly speak English and when you call them, all they do is just repeat what you told them! I finally told my AM to tell them NOT TO CALL ME because (1) you can't understand them. (2) they are beyond rude.

I WILL not work for a company that offshores, and so far I have found 2 that do not, one that has been in business a while and is looking for good MTs for a new account Southern Transcription and another one that is looking for clinic MTs for a new account neither are voice or have any presence offshore. The second is eTransportal, and that owner was EXTREMELY nice, test very easy. The test for Southern is a PITA by Horizon, but they are a GREAT company according to all posts. I have been offered a position with both companies and will probably work for both and decide which one is for me. We all should be compensated for changing companies and learning all these new accounts and software platforms! That's another thing about these companies imagine how much money they make not having to house us inhouse. They require all this equipment, internet, more and more state of the art computers, but yet out pay is still in the dark ages... I know of NO PROFESSION where the pay has gone down and not up! I am making less than what I made working in the broom closet in a hospital transcribing radiology reports 15 years ago than I am now! That's just too sad..........if I could I'd leave this profession but I am not in a position to do so. Why anyone would pay thousands of dollars for training and those schools that are just a scam, I have not idea, what to make below min. wage? Hopefully, working for a company that does not offshore might make a difference.

DTS could care less about their MTS, they have an add, and I would encourage people not to apply because they overhire, and most of us are out of work every single day, why they don't train all of us on other accounts instead of hiring more people makes no sense to me, but then again nothing does anymore in this industry.
Why would you think that just because they use a software owned by an Indian co that means they

outsource?  They do not outsource.  Arrendale used to be owned by a company in NC before they were purchased.  This CO hires all American MTs.


 


CBAY is Indian owned out of Annapolis - sm
There was an article written about the owner in the Baltimore Business Journal earlier this year. The work goes to India but gets "edited" here. A few months ago, the owner was bouncing paychecks, however, I am not sure if that is still happening now.
CBAY is OWNED AND OPERATED by an Indian - sm
There was a HUUUUGGGEEE article about the owner in the Baltimore Business Journal earlier this year (July). He makes no bones about the work going to India. He is Indian. I know of two people that worked for him and their checks started to bounce. One of them had even gone to India to teach transcription.
Indian owned - lots of ESLs -
NM
Nope, they are still Indian owned and operated
nm
CBay is Indian-owned, and their main
priority is to send as much work as possible to India. Period. They obviously don't care that the Indian quality is so bad that it's a patient safety issue. I assume you're thinking of a radiology IC position? They laid off ALL of their US MTs and QAs (employees) and only kept a handful of radiology ICs to cover the stats the Indians couldn't do in time. Do yourself a favor and save yourself from having to be laid off with no notice by these people. This company is leading the pack of sending all our jobs overseas.
CBAY is Indian owned - article in Baltimore
Business Journal went on and on about how successful the Indian owner was and how he flies to India every other week to go to the office in India. I was really appalled and disgusted by the article because our American writers made it seem like Americans could not handle the work and therefore, had to be offshored and therefore, made this Indian owners a huge success in the US.
And, Indian owned. Not a good working environment.
Worse than Focus or Transcam.
My experience with quality/quantity with an Indian owned company




I worked for an offshore owned company where it was all about quantity.  Company even kept a HORRIBLE MT just because she cranked out the lines.  Didn't matter her quality was crap and was considered a joke by middle managment.  India did most typing but with US edit.  Typists changed regularly so it wasn't like they learned to do better.  Quality would improve slightly and then would notice, after couple of months, that quality was crap again so we knew we were dealing with a new batch of typists. Even so, the push was always on to get the jobs off US edit and send Indian work straight to client.  Of course, the clients never knew they were not getting US editing anymore, as they got no price reduction when they no longer had that level of work being done on their jobs.  The problem is the facilities accept the crap work so why should the companies change.  It took a while but I finally found a US owned company where quality matters.  Now one of the first questions I would ask a prospective employer is if they are US owned.

Is it true Dictaphone is now owned by Nuance (an Indian company)? (sm)

that explains why the downhill slide.


Do they have an ad somewhere? A search is only giving me a Michigan branch owned by an Indian. nm
s
Just because main office is in NY does not mean they are not owned by offshore. I don't know if
:P
I also worked for MQ and went to a privately owned

company and hate it.  I am assigned my own accounts but can't make any money unless I work 12+ hours a day including weekends.  They have a 24 hr TAT which I can understand but if a doctor doesn't dictate for 2 days (or more) and then slams you with 2 days worth of dictation I don't think it's fair to expect MTs to turn around all that dictation.  I have more than one doctor and don't have a problem with TAT until one or more decides not to dictate for days and then OUCH. 


Anyway I've decided to look elsewhere.  This company also has alot of physical therapy and there is no money to be made in this field (at least not the way they do business), so I do not do physical therapy.


All of Focus is indian-based, except their corporate office in MA.
That is a smoke screen to make it look like a US based company. Imagine, indian MTs editing you an American MT with 10+ years of experience, and changing correct terminology to incorrect terminology. I could go on and on, but I won't.

All tech support is india-based, all QA is india-based, most mts are in india, except for the MTs here in USA working for them, all of their account managers are in India working the night shift (their time), day time (our time).

It is an Indian run company with a store front office in the US. If you are
working without a contract you're asking for trouble.  They have no obligation to pay you if there is no contract. 
This IS fact in my world. Have worked for offshore owned
p
They'd take you on, but their Indian techs and office support makes for an awful way to start you
m
I have worked for 5+ indian doctors in
one of them was a greedy SOB. They procrastinated days and weeks doing their dictations, while the US doctors in the same office dictated immediately after a patient was seen. Then I would get like 8 tapes on one day from one doctor and within an hour (I had to drive there to get the tapes then) I had a phone call before I walked in the door from picking up the tapes asking if I had a chance to get to a certain report yet? If they didn't need the report 3 weeks ago, it's not my fault they need it now. I finally told them to take a hike. I didn't need to be the only worrying about getting the reports done in a timely manner. Apparently, these doctors could have cared less about patient integrity because they new darn well that patient was coming back in 3 weeks, yet they waited until the patient was in the office at that moment to try to blame it on me that I was the one who didn't do the report yet. Who were they kidding; everyone in that office knew they were lying. I came to that office 3 times a week and dropped off what I picked up 2 days ago, but guess what they (the indians) got me fired. I have no loyalties whatsoever to these people. They are all the same, greedy, we are the most important people on the earth and we rule it...well they just might...how many live over there? I'm sorry, had to vent. The problem you had with this company doesn't surprise me at all....Greed! Isn't greed one of the 7 deadly sins. Apparently, our US companies are greedy too because they want all the contracts to make them the BIG company in town, yet they don't want to pay for quality work and thus patient integrity is compromised again by our own country.
I worked in an orthopedic office
not that long ago that used Dictaphone and our servers would go down quite a bit. It seemed like at least once a week. So I think it's a Dictaphone problem. As far as the work load, I'm getting pretty disgusted. This is going on at least 3-4 weeks of low to no work. My first thought would be an overhire, but they are still hiring for new accounts - why don't they give some of those new accounts to the MTs that already work there who are out of work. Doesn't make sense to me. I've asked for backup accounts, and keep getting the answer that the work is low everywhere. Starting to worry.
I worked out of the Monrovia office
and was a victim of all the shenanigans. The suits think they can, well, you know, on the MTs. Yep, yep, yep.
I worked for them also and the greatest office staff. .. nm
x
I worked for them about 2 years ago...didn't have to go to the office
to train though, did it at home. At the time they paid by the character...some off the wall formula to get the actual pay, but worked out to around 8 cpl so they said. QA sucked at their job, just didn't have the knowledge I guess. And management...you just don't want to work there!
True, but if you worked in an office you could still do all those things
and get paid a decent hourly wage for 8 hours ;) See? I am shocked by many recent posts of MTs stating they type 150 or 175 lph, and at what, 8 or 9 cpl? That's like $12-16 an hour when years ago many of us made $25-30 an hour on average. I am fortunate to still be paid that well but I know it's not the norm. I just don't understand when or why this became acceptable, and just because you can work at home??? and/or can you actually live on those wages in some states???
Wow. I worked for Medifax 15 years go. My office
nm
friend of mine worked in their office in Annapolis - sm
Two of her checks bounced. Owner flies off to India every other week to check on offices in India. His sales force is US, but 90% of work goes to India. Apparently the owner takes care of the India people and sales force first and foremost before he takes care of the US MTs and editors. This was a year ago - I don't know if things have changed/
Once worked for a group of surgeons, 12 different specialities in their office. (nm)
x
Focus is Indian run and you'll be editing Indian
work, so seriously doubt you'll make a bunch of $$ on editing.  99% of the MTs love KS.  If you'll just scroll down the page you'll see dozens of posts about them. 
Probably not - I believe they are Indian run or Indian based company. nm
x
Go to their Indian website or other Indian websites
xx
The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
Just curious, is the MQ Nashville office the old Lanier office? nm
nm
I don't work in the office and never claimed to. I am just saying that since the new office open
October with everyone of the admin staff in one place, these problems do not occur any more.
Can't get paid in the office if you don't work in the office.
JLG has MT's working at home, not in the office, not to mention working out of state.  The mail is the only way to get paid since they have temporarily suspended direct deposit.  The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone. 
Closed FW office, Indianapolis office too. nm
xx
many owned
they own many...they acquired 24 companies ...

they own dictaphone, escription, dragon, scan soft...

they are huge...
You do know what you just owned up to, right?
You said you went over someone's else's medical records. I could have no contact doing business with my husband's medical office until he put it in writing. When my elderly aunt needed assistance, unable to talk 1:1 with her medical office. I went to her doctor's office, asked them just to listen to me, make notes of what I was saying and they could take it from there to coordinate care for her and that was what was done. I did not have her permission in writing so I as her niece could not do, neither can I take care of my next of kin, that being my husband, without written permission.
MDI in FL is owned by Transcend
.
Employee Owned
Yes, it is absolutely true that they are employee owned, I have worked for them and their office is about 5 miles from me. Truth be told, this is a small company that continues to struggle with a huge turnover and lack of management. Those who have been there for years (people not in the transcription department) have paid dearly for the decline in their stock value over the past several years; it's quite sad.
And you expect us to believe you know anything about TT? First off, it is not owned by a man,
but rather it is owned by two people. Secondly, they have never, not once, cheated me. I know because I checked extensively every single day when I started and *still* check randomly because I have had such bad experienced elsewhere.

The people are nice, they treat me well, the workload is steady, the work is pretty good. Is it perfect? Of course not. It is, though, the best job I have had in 14 years of doing MT'ing at home.

You clearly have some sort of personal problem with Transtech. Go away and wallow in your own misery.
Once foreign owned, always foreign owned.
x
And so did Carole C. who owned YOG in Monrovia...
until she made the sudden announcement that she had sold!
Wholly owned and run by India. nm
nm
Is Keystrokes owned by a big national? How many MTs do they have? sm
The information I can find seems to be from just a few nay-sayers and cheerleaders and realy offset each other.  Anything new?  Who are they owned by? 
Definitely not related. MW is owned by 1 family. nm
x
Is this company off-shore owned? sm
I will bet this company is off-shore owned.  My experience has been these companies expect US workers to work like off-shore workers.  They think we are so grateful to have a job, any job, that they can walk all over us and we will take it, just like they do to their countrymen.  US workers who go along with this kind of illegal abuse, deserve what they are getting.  Make MT the job you want it to be, don't accept just anything.  Pick and choose the companies you work for, find out if they are off-shore owned with the token US front men.  Find the kind of accts you want to do and at a price that is agreeable to you.  Testing gets easier every time you do it.   Get proactive.  This will take time, don't rush yourself and don't quit one job until you have another up and in place.