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was treated like dirt... and shoved out the door. don't do it.

Posted By: no way on 2005-10-10
In Reply to: I agree. sm - Been there.

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I once worked in place where we were treated like dirt - sm
365 days a year, INCLUDING during MT week. Yeh, they gave us trinkets or sometimes a pizza party, but still jumped on our @$$es as soon as the party was over, about how far behind we'd fallen on our work. I'd rather get NO trinkets, NO week, and no public recognition, and simply a decent living wage and a little professionaal respect.
MDI employees. I feel for you. One warning - you will get ADHI shoved down your throat
daily.  I am so sick of that organization that has done nothing but help send more work offshore.  But Transcend seems to love it.  I will not be surprised when we are all required to become CMTs, even though it will not change the quality of work being done.  It is just one more thing to have to buy, just to make the fat cat at the top fatter.  
Okay, give us the dirt. Do you like working for them? Why or why not? nm
nm
Another reason why MTs feel like they're dirt -

Although I've had my suspicions about this particular company I work for, I try to think positive, but in the back of my mind knowing that they all are a like.  Even the smaller ones.


There are a couple of dictators I haven't seen in a while and inquired if they had left the hospital.  Low and behold - the QA people get them.  These docs have inserts you place in the report and get an additional 60+ lines with the touch of a button.


Of course I'm looking for another job.  I know they read this board daily.  Note to them - If you haven't see me typing my little fingers off for you lately, it's because of the games you play and I'm actively seeking employment elsewhere.  Can't wait until I can quit being cheated by you.


Excuse me, but I was looking for info on this company and not to "dust up dirt" as you say
What does amaze me is that no one can be very nice on this board. When someone inquires about a company, they need to know whether or not the company is reputable. I don't want to work for a company that doesn't have enough work, or doesn't pay on time. Maybe I should have been more specific, but don't accuse me of trying to start something.
Don't know about radiology work load, but we have been scratching in the dirt for work for a numb

of months now.  They hire, lose account, hire again before new accounts comes onboard, then have overhired, having to put new MT's on the current low workload. 


I'm still not over the way they treated me
I am excellent and highly experienced and I was given voice recordings that were re recorded and impossible to hear, I was yelled at. I'd rather scrub toilets than work for them. They were like the sweatshops of olden days, but mostly I resent the way I was treated and not appreciated at all... a no blanks account. It's been quite a while and I still cringe to think of them.
Treated like IC
No, I'm treated like an IC now, work whatever hours I want. I've enjoyed working for Focus, I like my primary account a lot - not too many ESLs. I just don't want to be forced to be employee status.
Sorry you were treated that way
I have been with the company quite awhile, and while they are generally nice, they do tend to push a bit and can be short on empathy. They do pay on time and have decent benefits, but the TR platform is designed to make more money for the company (I'm certain), as that silly drop down menu for headers slows you down. The supervisors are generally nice, but all business. Very Sorry about your father.
YES! Exactly! If we want to be treated like mature
Have a little integrity.
I am surprised you were treated this way after only ONE day of being ill.
:+
HA! Totally! That is exactly how she treated me!
c
ICs treated like employees

I absolutely agree.  I've turned down several IC jobs this year simply because the contract made it sound too much like an employee situation.  One company even referred to themselves as the employer and me as the IC. 


I also don't like being treated like rented equipment when an employee.  I can't believe my own high level of gullibility in being drawn into situations that never turn out as good as the prospective employer made them sound. 


There is one company that I work for as an IC.  They said that they want 20 hours per week, but I've never received any complaints when I've only worked 10 hours.  Also, they do send out SOS emails, but I only read their emails (separate email address just for them) when I'm actually working.  I've repeatedly thanked them for keeping me informed of the status of the account on my days off.


Unfortunately, I have no real solutions to offer.  But, as a relative newbie to this career, I am still shocked at the way that MTs have allowed companies and/or dictators to abuse them with bad dictations, for one thing.  The way it goes is that we stress and strain and send to QA, ask for samples, etc, when IMHO the report should go back to the sender to be fixed, period.  Also, IMHO, every report should be proofread for accuracy before any signatures are placed on it.  Whether proofread or not, the dictator should assume full responsibility for the accuracy of the report; electronic signatures are not good.  My opinion. 


 


And MTs don't stay if they don't like how they are treated.
///
An IC can only be treated as an employee if she
x
Treated best during the recruitment
I would say, 95% of the time, whenever I've interviewed and accepted a new job, looking back, I would not that the best treatment I ever received from anyone in that company was during the recruitment process.  It was the same with my two late husbands.  During the dating and engagement period, they treated me the best that I was ever treated.  After I made the commitment to them, they didn't try as hard to be so nice.  So, if the recruitment process is anything but tolerable, I can generally expect that the rest of my experience with that company will be worse.  I'm sure there are exceptions, but this scenario has been true for me most frequently.
Two of us out the door ! .... sm

I did it !  And so did another MT who worked on the same account. We sent our resumes out a few weeks ago without saying a word.  We both got "several" offers from companies with good reputations.  We were hired by different companies but with pretty much the same positives.  My company is a mid-sized MTSO, USA all the way, have accounts that have no interest in VR (first time I ever said thank God for ESL's) and treat their MTs with respect.  Hey, I'll take it!  No company is perfect (neither am I). It'll take some time to get adjusted.  But at least I know I'm not slaving away only to have a knife plunged in my back.  Read all these posts over and over until your frustration turns to anger.  You deserve better.  Go for it!


I'm on my way out the door

I just started a new job this week and can't believe the difference.  MQ treats you like a slave and it's only getting worse.  I've worked for MQ for 10 years and the last 2-3 years have been all downhill. 


I, too, though rely on my income (it's not monopoly money), which is why I'm still with them but part-time and soon to be PT flex.  I just wanted to make sure my new job is the right job for me and to give myself a chance to get my line count up.


As for the new company, better pay, straight transcription, 1 account which is loaded, and less supervision.  No E-time - I hate that thing. 


I never really thought about looking for another job until the last year or so and didn't realize there were so many options.  Having done 5 years of acute care at the Q has been well worth the effort. 


Go ahead - take the plunge! Send your resumes out and, like the other poster said, research your companies to find what you are looking for.  Not everyone has the same needs (for me, I don't need benefits, just good pay and flexibility).  There's a company out there that's right for you and you'll find it in no time! 


I too am on my way out the door...

switched from part time to part time flex, got another job making 3.5 cents more per line with a fabulous account and a great platform.  Who could ask for more?


Was with MQ for over 7 years, and am not happy with the direction the company is heading. 


Don't let the door hit ya on the way out.....nm
,
Don't let the door hit ya on your way out.
Maybe you could go down to South America and b*tch at those people for working for a dollar a day.

Hey, if we take up a collection can we ship you to India? I'm sure there are some of you people (as you like to call us) who are doing whatever work they can get a hold of to feed their children. Maybe you can cruise down in your gas-guzzler - ya know - since you don't have a job and all - and remind them how stupid they are for working for a living.

Yeah. That'd be great.
Search...there are much better companies, as far as how you will be treated...nm
xx
I have been treated with the utmost courtesy
and consideration since I started. I have had some trouble hitting my line count, and I have not been harrassed or threatened once. I'm getting my lines now, and I'm glad that everyone hung in there with me. I'm part-time, and don't miss the nights or weekends at all. No place works for everyone, but Amphion is definitely worth considering. I've never had an equipment problem, they pay on time, and they leave you alone during the day to work. So far, so good.
Not exactly. Agree with post below. If you like being treated like...
nm
Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.


meant to say the way U DEMAND 2 b treated..NM

Treated badly? Wow! That narrows it down
LOLOL
people should treat others the way they want to be treated. nm
.
Me too, similar experience and was not treated well. nm
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Why do you guys stick around to be treated like this? sm
How awful! Come to Webmedx where people are nice and answer your questions!
If they would have treated past employees better
they would not have to be in such a bad position. Just shows that for MTSOs as well as everyone else, what goes around comes around.
If you wanted to be treated worse
than crap, constantly lose accounts and have no work then go for it; otherwise run quickly the other way. I agree, I would not work for them again if they were the last company on earth!
Revolving door?
Does Heartland have a revolving door?  In the past few months on this board, I've read about people being fired, including their president.
Uhhh...Just don't go next door....;)
nm
Its a revolving door
There ad is always up for MT's.
If it seems like a revolving door, SM
I'm sure it is.  As far as wanting your boss available to you...for what?  I'm not sure I understand the need for that.  You log on when it's time to begin your shift, you do the work that comes to you and you log off.  When I worked for them, I might have talked to my supervisor once every couple of months or so.  My quality stats came in the mail, my check was direct deposited and I had no need to discuss anything with the supervisor.
revolving door. NM
x
I'd be out the door in a heartbeat.

I see that open door

Yeah, I'll just get in line behind 10 former teammates that just got the ax, all the MDI'ers looking for a new gig, and locally, the 450 people whose plant just closed.  Once I get through that crowd, I can then compete with my current teammates who are also looking for a second job/replacement job because they are eyeying the open door too, in between competing with one another for work.


Once I claw my way through the desperate crowd of job seekers and into another job, I can wait a year or so, run across the same scenario at the next company, and start looking for work again when their work pool mysteriously dries up.


Or I could just blow my brains out and avoid repeating this loathesome, demoralizing cycle for the next 20 years until I'm retirement age.  Thanks for helping me ponder my options.


and if you can be satisfied with being treated like a piece of crap
.
PS is very very personable. Your treated as an associate which is wonderful, not an like an MT and
talked down to ever. Wonderful people, great place to work. Always lots of work. Can't say anything good or bad about the other company, don't know enough about them or anyone who I know who would say much. So that in itself says something, so read between the lines.
Teehee!!!! HAHA LOL! I feel like I am treated that way sometimes. sm

As for how I know my accuracy...


I have QA bonuses.  You have to pull up 99% or better on audit to get it AND send under a certain percentage to QA in full.


NO I am NOT the only OP specialist we have.  If you don't see OPs it is probably because they go to us first and if we finish, you don't have any of them in the general pools.


I didn't hear you describe being treated

like dirt.  If there are other things she did that were horrible, feel free to share.  You agreed to 6 cpl and meeting the courier.  If you are the employee with the least seniority and perhaps the least experience, it makes sense that you would get the most inconvenient work setup.  It's called paying your dues.  No need to call a successful businesswoman greeeeeeeeedy. 


So what did she do that was so awful? 


I do NOT feel that I am treated disrespectfully! Quite the opposite, really. sm

ALL of the support people I have dealt with have been extremely polite and helpful.  I hear please and thank you all of the time.  You do not get that too much anywhere nowadays, it seems.


Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc.  They are very honest people and I never worry about that end.  In fact, they have shown me kindness in the past where others would not have cared at all. 


There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect.  Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy.  However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing.  I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.


I feel bad that this whole thing has turned into a bashing of the company and especially Tonya.  It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me.  There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it.  Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain.  In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.


Bottom line, the pay is decent, the work is easy, and the people are great.  People could find far worse places to work.


I apologize for the long post, but when I saw that post, it really annoyed me.  Thanks for letting me vent. 



Good luck. I was treated this way and I'm still out my money SM
And so is everyone else. Basically you will never see the money unless you HAVE money to hire an attorney and take her to court. Karma will take care of her for taking advantage of u.
Does anyone know why MB was shown the door at Interpro? nm
:}
Uh, not too many people because the door didn't
All that is left are the newbies who don't know any better. They meekly wonder why they don't have any work to do but don't have enough experience to work for a real company so they twiddle their thumbs while their work is sent overseas. Nobody in their right mind would be happy there unless they have trampled on people on the way to the top.
I think they still have revolving door management.
xx
Thanks for this. I feel like if I could get my foot in the door,
xxxx
Heartland in the US was just a ruse to get them in the door...sm
I have watched the company for a long time.  They took over the Kansas City Accounts and also Hawaii accounts I used to work saying they were an American Company because they are stationed here and offered us QA jobs to train the Indians (I think not).  It was just a matter of time before they trained enough of them and had enough clients they would move it all over there.  What is sick about this is that most Americans do not know their social security numbers and personal information are going in the middle of the terrorist lands!
The American QA is out the door too. they are using their MEs from India
to do the QA on the foreign based MT and the MEs suck just as bad as the MTs do.