what a dope

Posted By: TTer on 2007-10-31
In Reply to: Busy since noon doing everyone's rejects - Maybe you need tech support (NM)

I feel like an idiot. There was work all day, somehow one of the boxes got unchecked. I actually ran out this morning, but there was work not long after. I don't know what happened, but I will be up for quite awhile now! My apologies to TransTech!

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no work - TTer
- Busy since noon doing everyone's rejects - Maybe you need tech support (NM)
  - How do you know they are - mm
    - U kiddin?? When U get the same garbage over and over, you just KNOW that - people are dumping reports. Happens everywhere. NM
      - Yep REALLY low job #'s from dictators from hell - Pam I Yam
  - what a dope - TTer
    - DOn't feel alone, I couldn't hear voice files and (sm) - SM
      - Thanks - TTer
- It will get better, I hope. Too much time on my hands means too much time on ebay! lol nm - LTMT
- Did you get the note from Debby? New large account (sm) - Nother TT'er
- Scroll down the page, others with you. - nm
  - Thanks - TTer

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The straight dope here sm
Because of the big new account we are all working...well it IS a lot of lines a month and I think it is more than anticipated. It has all fallen on one set of servers to handle.

Not everyone with TT is having this difficulty. IT IS AN ICHART PROBLEM. It has to do with limited server capacity and that capacity is being sorely taxed ON ONE TEAM. iChart is taking many hours (I have had it run 10 and 12) to calculate lines. It is NOT I repeat NOT TT trying to jip us out of lines!!!! It is just taking an extraordinary amount of time.

In Extext, there is another way to count lines, but it is not as accurate and I understand has to be the figure it gives you divided like 1.23 and you get the total that iChart will post for you. This is because of the headers and footers that are counted in the program, but not in iChart.

It is all okay. You can find your lines by the time you log in for your next shift, I always do. They ARE working on it.