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Serving Over 20,000 US Medical Transcriptionists

work pools

Posted By: C.J. on 2007-11-12
In Reply to:

When are companies going to wake up and realize that placing their MTs in pools and giving them a different doc each only cuts down on their productivity and increases their errors?  I have been trying to find work for over a month now and I have had plenty of offers but they all want to stick me in a pool and they say when you log in you get who you get to transcribe.  How in the world do you get good or fast at typing for someone when you have someone different each day.  I think this is the dumbest way to run things and I am hanging on until I find a company that will assign me my own 2-3 docs.  Anyone know of a place like that?  And another thing, are there any companies out there anymore who actually do doctor's office notes instead of clinics or acute care?


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work pools
Phoenix does not assign work.  The work is always the oldest work out.  I have been with this company since they started and since starting on the Inscribe platform, work is taken in order, which is always the oldest work.  Once a new MT's is trained on an account, they are moved into the pool as any other MT, so for the first week or so of training they will only be on one account and that is why an account may disappear that was newer to the pool.  Everyone gets the good with the bad once they are off QA. 
Which companies have work pools...sm
I am curious.  I would like to find a place to work part-time that has a pool, and when I don't have work at my other job I can do work there.  Any ideas? 
MTSOs - Why work pools? - sm

Correct me if I'm wrong, but wouldn't it be more feasible to assign exclusive doctors to MTs, rather than have everyone type out of a pool?


Would it not be better for the client, as well as the MT, to eliminate the pools?  Would it not result in higher production because of familiarity and eliminate cherry picking?


Any thoughts out there on this?


TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up?  TIA
No experience, but was told that work is assigned, no pools, and it's still 8cpl as an IC. nm
s
Company typing pools
The company I currently work has auto pooling and typing pools.  This is the first time I have come across this term.  Would somebody please let me know what this entails?  It sounds like a bad thing.  :(
Thanks for the info - are there set schedules, account pools and is there

a weekend requirement?  You have been very helpful.  Thank you!


Typing pools versus first in, first out, what is difference?

nn


As a whole.. nice people to work for, decent benefits but the get off/on the system, work/no work,
is maddening. I couldnt pay my bills or even work the schedule I was assigned. They would ask us not to work until work built up in the evenings and I specifically wanted to work days as I have kids etc. It just didnt work out for me but to each his own. It just seems there has to be a better balance in this business that what is happening.
I did speak with my manager. Work was promised. No work there when I needed to work.
I see the reports everyday too, but when I get work it is of bad quality, then there is no work unless I work diffrent shifts. Thank you.
My liaison always says to work on secondary when primary is low on work/no work. n/m
n/m
That's going to be nuts...I do ASR work too, plus work split shifts. We'll NEED a spread shee
NT
Work is easy, very nice owner, pays weekly, work in Word.

A majority of at-home MT is overflow work with in-house getting the bulk of the work. If they clean
s
Pay is always on time, direct deposit, very nice management to work with, and DQS platform, work
load normally busy, but low now because of the summer slow down on my accounts.  Sound an issue on some accounts, but not others.  Overall, wonderful company.
That is a BIG problem at TransTech is leads assigning work, rather than letting the work flow
This TT MT just admitted to that fact.  It has been very obvious, as so easy to tell how work comes into our que and then gets pulled out as fast as it came in and replaced with YUKKY dictators.   VERY frustrating to us other TT MT's who take the JUNK that is NOT assigned to other MT's, such as this poster. 
Ever thought of a home health care aide? Usually paid training and start work right away. Can work
m
Absolutely not! I work for the best MTSO. I am have been so blessed to work for the small company I

I will share this about the MTSO I work for.  I called her late last Wednesday night after Church and told her I was compelled to help out with Hurricaine Katrina in some way and an opportunity arose for a small group from my Church to go to Louisianna this coming week.  Would she be able to cover my work.  She told me no problem without any hesitation and even donated money for the trip. 


And I am sure there are plenty of good companies out there to work for.  To compare us to migrant workers is just not right.


It does work, you do not need to "make" it work.. it works in all word based programs.
x
I did some overflow work for Landmark.. they are wonderful to work for.. very nice people.. pay was
.
They have to be flexibility because of the erratic work flow. No sense in a schedule if no work..
nm
I was told Escription would not work with Vista. Turned out it wouldn't work with my sm
Office Basic Edition 2003 either, but no one could figure out why, it was supposed to.

There is actually a section on the Dell website that offers Windows XP. I haven't checked it out as I'm not in the market, so I don't know if it costs extra. I have a Dell and it's been fine for me. I hate the ESL tech department, but it seems like most of them have that now.
Yes they do send work overseas and do not hide this fact. There is plenty of work and they do pay
well. Overall, I like having work as I have been at places where you had to fight to keep busy so this works for me.
There is NO work at Transtech. Maybe they just choose special people to send work to
df
Are you required to work major holdays at KS. I know nature of biz to work them. Thanks for info. nm
nm
Great people to work for, but I had to leave due to lack of work. Hopefully that has changed. SM
Most of us who do not live in California had to go IC. When I was there, they did not have statutory status, although they told me they did when they hired me. Their pay for VR is VERY low, not a living wage. Many of the folks in the office are ex-YOG and great to work for/with. Good luck.
1200 lines daily is great if you have the work, personally, I never had enough work so
I left and have NEVER been sorry!
Don't know about radiology work load, but we have been scratching in the dirt for work for a numb

of months now.  They hire, lose account, hire again before new accounts comes onboard, then have overhired, having to put new MT's on the current low workload. 


Medical field is 24/7 work unless you work for a clinic or stand alone operation.
I just look at the other cool people working holidays and weekends in the ICU, ER, paramedics,and am glad to be there. When you work in a hospital for a length of time, it becomes a necessary evil to show up at the worst possible times.

Having a family or a life you'd miss from Friday at 5 PM to Monday at 8 PM must be hard and

I think that there is a place for you where they can meet your requirements (M-F). There are plenty of those jobs.
They require that you work in house until your have clean QA for 3 paydays then you can work
e
All nationals I work for you only work 40 hours unless they approve overtime.
x
I'm part-time and don't have to work all weekend. I work Tues-Sat.
I've never heard that from Chronicle, of course I didn't see the ad.
The bid has nothing to do with consistancy of work. MTSO cannot control how cosistant work is.
:+
I'll love to know who you work for. I also work every weekend with no extra pay.
It'd be nice to get paid for all the nights and weekends I work.
Like I said - it depends who you work for. I work for a hospital at home - not a company. nm
x
I know two people who work 3rd shift for Keystrokes on radiology and have a lot of work. Maybe you
on an account that has enough work. I hate to hear that someone doesn't have enough work or that they have a problem because I know that Keystrokes works to find the right account for every person. They do a lot for us but you have to talk to them until you find the right account or volume or hours for you.

I think that a lot of companies are that way but there is a lot of job-hopping in transcription. Everyone is looking for the perfect job but the grass is not always greener on the other side. There are a few MTSO's really are not good but for the most part, the others don't intentionally drive people away. That would not make sense. They need us to work as much as we need them to have the work there for us.


I work on it. Usual amount of work. Not running out but not backlogged either. They seem to have
about the right staffing on it. Hope that helps.
Maybe is it for a particular account. I work M-F. You are required to work one weekend an month.
a
I used to work for a company who separated the MTs by work type daily. sm
regret ever leaving that company. we had a max of 4 MTs typing a large training hospital with clinics. i was assigned consults and discharges with consults being my priority. another MT had ops and admits, etc. it worked so much better. we were RARELY out of TAT and each of us were trained on other report types for backup in case someone need to take off. not to mention that we were easily able to learn the ESLs because we got them repeatively enough to learn them, set up templates, etc. much, much more productive for us as MTs, for the company as work flow, and i am sure for the dictator because they got someone who knew them and their dictations well enough to be accurate. i don't understand why large MTSOs cannot comprehend how much more beneficial that would be.
I actually left about a year ago and work for another company that's running out of work. Have to
x
I so wholeheartedly agree with you. Don't work for KS but work for SS - another company bashed
Works GREAT for me and I love SS. I never really care what the negatives are as I have found they are usually people that can't make their lines, don't work the hours they commit to or just overall do not care!
don't like ASR/VSR -- all work going that direction -- causing very low work situation for awhile
Just a little message since you asked.  Hardly any regular paid transcription work left for TT MT's (transcribing as in the old days, I am speaking of).
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
I work for an all-US company and refuse to work for one that offshores. Best of luck to you. nm
nm
NO WORK at Transtech -- did no good to work the holiday for 1.5 lines, did it?
I am sure the office staff will share their PAID HOLIDAY MONIES with us who sit here with no work.  This has gotten to be such a frustrating profession.  I guess I need to relocate to Houston so that I can work in the office, too, and reap those wonderful paid benefits that us at-home piecemeal workers do not get.
yes, but I was told as an IC that if work was slow ICs get no work since they are nto employees
nm
Steady work? Fairness in doling out the work?
Am so tired of crap work because I can do it, am getting burned out because of just that, crap work all the time.  One of the reasons I am looking at other companies.
I work for a small national. I have steady work, usually

extra if I want it.  I make 10 cpl as an employee, get vacation, 401K matching, PTO, wonderful QA, lots of ESL dictators but mostly decent ones, direct deposit, no IM, no nasty e-mails, no phone calls asking me to work extra day after day.   Saying that MTs are surprised at how much money they make because they have steady work even though the line rate is low sounds like a line a used car salesman would use.  A low line rate is a low line and an insult, especially since without the MTs you wouldn't be able to pay your bills.


Just because everyone else sees to be going to India is like the saying you parents would say if everyone else jumped off the bridge ....  Many companies sell out, but you don't HAVE to sell out.  You choose to get more bang from your buck but I've seen the work that comes back from overseas and I would never put my name to it.


You might can fool some of the people some of the time, but it won't fly with me. 


 


tons of work because no one wants to work for slave wages
think about it
Feast or famine. Always a different work load every day, and you often run out if the work gets
s
I used to work there and know people who still do...they have no work on clinic account but if you
are acute care or have experience in acute care you will be fine...