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you don't make errors doing MT work with

Posted By: loudspeakers directly overhead? on 2006-01-24
In Reply to: We had several loudspeakers overhead. - No big deal. You kinda get used to it. nm

i cannot believe that


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Do they still dock for errors and how much? I will never work for a company that does that.
Not because I do not strive for high quality but that errors can be subjective. QA says it should be this way and docks me but maybe another QA would agree with me. So, who is right? That kind of thing. Nope not for me. I also wonder how much these companies end up cheating you out of money because they get the same price by the client, just they have docked your pay, thus more in their pocket. Whose to say they are not picky on purpose.
Would you work for a company that docked for errors?

If you make an error in a report, you don't get paid for the whole report.


Would you work for this company?


YOu had a bad experience with Phoenix MedCom because you kept making so many errors that your work
couldn't stand on its own. They made threats because a doctor complained about your work week after week. They paid you experienced rates and it wasn't fair to others who could do the job without needing every single line proofed. Doctors refused to have you on their account and you almost cost them one. I am the QA person and I know who you are, and the unprofessional work that you did and your unprofessional behavior. Why malign a good company? Why not just accept it wasn't for you and walk away with some dignity. THey allowed you to do that. Leave them alone.Move on and see if there's somewhere out there that will accept your shoddy work.
UMMM - I'm not at work, no need to correct as I stated below, I know post had errors.nm
nm
I make 4 cents a line, work part and make
over $500 a week on part.
I make more than that with Spheris but never have work. I would rather make $1.25 and have work. s
My SIL works for KS, and she gets paid double for linked reports too. Where do you get $2.25? I am ready to leave Spheris.
Webmedx - low work ? Can you make up lines when work available (sm)
or do you have to schedule a make up time or just do without the lines? 
Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right?  That's not nitpicking, it's QA!
if you CAN make it work - take all you can. I have 3!! go for it.
xx
You will work like a dog at 4 cpl and not make much.
I suspect they do not pay for footers, headers, spaces, etc. I used to work there and it would like me 12 hours just to make $100 and I think I am fairly fast. Someone wrong with that picture.
Make sure they have enough work
I worked for them maybe 6-7 years ago and they didn't have enough work, we were running out every day. They only had one major hospital account, the rest clinics. It was a long time ago, things may have changed. Be sure to check that out!
Nothing there to make you sad ...Still one of the best you could work for. SM

Why bring this thread up to the top after all this time? 


The OP said she was low on work on one particular account.  She asked if anyone else had experienced this.  I responded I had been low on work on that particular account as well.  The original thread really ended with OP saying thanks, she just didn't want to think she was the only one experiencing the shortfall.  So now she does not have to feel that she was singled out to receive less work.  I don't think that was ever the case, it never has felt that way to me.  And the fact is that there has been more than enough work available on that particular account for this entire past week. 


Neither the OP, (Anon) or the respondent, (myself - Wise) wrote anything in any way negative.  Certainly NOTHING was said about any particular person, including about any particular recruiter.  It was strictly a question about work flow. 


Why people have posted emotions, such as stunned, or saddened, about a very routine question, is beyond me.  If we worked in office, we would certainly ask our coworker about everyday matters such as this one.  While a short period of low work load can be frightening and frustrating, knowing that I'm not the only one reassures me that I'm not being singled out. 


Just as the recruiter writes in the latest ad on the other site, DRC is the best MT job I have ever had, and I am glad to tell my MT friends about them. 


These knee-jerk reaction posts insinuating that something else was written really serve no purpose except to inflame. 


I can see that it will be better for me to confine my answers to individual e-mails from now on for anything but the What's for dinner? questions. 


 Wise


Because I make 10 cpl, work 9-5, M-F and
aaa
As an IC I make .09 and work
freely on my own.  I REALLY do love working for them!  They are very flexible.  I have had a good experience with them!
Do you get enough work to at least make
.
I only make about 20K but then I only work

They can't make you do it. They can tell you when the work is there,
as someone else said, if you can't or don't want to work at the times they have work available, they'll find someone else who can. The client IS allowed to specify what they want/need, there is no set rule about that, but they can't MAKE you do anything. They can stop offering work if you aren't meeting their needs, but unless they pay your taxes, they can't set your hours for you.

The painter analogy is good one because if you hired a painter, you can tell them you don't want them there in the middle of the night, what painting you need done, what kind of paint you'd like, etc. A good IC painter is going to do their best to provide those things to please their client and obtain more work or referrals, but they certainly don't HAVE to do so. They could still show up to paint in the middle of the night while your family is sleeping and use lead-based paint, but would you keep that painter on or find a new painter who can work during the day and uses the paint you prefer?
I'd make sure which one has enough work.

With Transcend, too much instability. If you want to find yourself jumping from account to account when one runs out, then you'd do fine. Personally, it is too frustrating to me to constantly have to jump around. It hasn't always been this way so I suspect either overhire or sending more work to India than they already do.


 


 


You'd better make sure you work your
I take it these are employee positions.... No IC should be working a set shift; if you are, you are really in a desparate situation.  LOL  - too funny how MTs will stoop to scramble to test and await a response from someone who obviously cannot even post a job correctly.  Just my 2 cents.  This Debbie Hicks lady needs to get over herself in a big way.  The ones who got the job ; check back and let us know how it goes -  
Isn't asking you to make up work..
.. that wasn't available during your schedule like asking an employee to sit on the office with no pay for their work schedule, but please come back at midnight to see if we have work for you?  Um, how is THAT legal?
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
Run for the hills.  I think this is absolutely terrible.  Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%,  They do make corrections in your reports if needed, but they don't count against you.  Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?

You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.


ever wish you could work at Walmart or somewhere and make enough??

There are days when I shake my head and wonder what the he** was I thinking 20 years ago when I decided this is the life for me.  NOW I am stuck to the money like glue and nothing pays like this ... so I'm damned if I do ... damned if I don't. 


We were shopping the other day and I thought Ahhhh bliss.  To take a job at Pier One or Starbucks and SURVIVE ON THE MONEY!!


stupid industry.  Thanks for sucking the joy out of what USED to be a decent job. pfffffffffffffffffffffffffffft


If you do work graveyard, they make sure there is not
enough work to make your line count, so why work those hours?
I could work 24/7 and not make a dent, though
it does tend to be slow around the holidays.  The dictation is lower, but you would think that there would also be several people taking time off too and that it would balance out.
I do not think they overhire. Instead, they make sure that we have enough work. sm
I don't Meditech. I like it actually. It really is just straight typing!
I can understand that if the work is low. While you need to make

up lines, it isn't fair to others to not have work on their shift either.  Depending on the workload for my accounts the work is only low about 1/2 day on Mondays and then there is lots to go around, which is when I try to make my up lines. 


so you work 2 jobs to make that much
x
Me too. You work, you make money. SM
You work well, you make more money. You work smart, you make more money. You work long, you make more money. You work hard, you make more money. The key word all else depends on isn't zone, it's work.
You are an IC - they can't make you work all those hours unless you want to. sm
I'd just tell them that I was cutting back to X number of hours per day.
How are you supposed to know when the work will be in to make up?
We are not privvy to how much work is in the system at any given time.  We only know what is in our queue.  This is just absurd on so many levels.
formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at?  i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this.  i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!!  I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT.  i requested from that person to find out for me why.  it's my money and i want to be able to see how they came up with that figure.  Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure.  Need I explain that??  oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up.  they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so. 
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
How do you keep from making small errors

Alright Transcriptionists, I need some advice. I am fairly new to the transcription world, less than a year. What I wanted to know is how do you stop messing up the little words, the non-medical words. Arrgh. It is not constant on my part, but every once in a while I cannot tell the difference of what the doctor is trying to say, but it makes sense either way I type it.  Examples on words: on, in, of the, a, to (not any one combination of these words) I  Google it and get just as many hits for one as the other. 


I have no problem with my medical transcription, its those English 1-2 letter words. Sometimes I feel like I spend more time trying to figure that out than anything else in a report.


Thanks for advice.


every human makes errors.....
we get paid low enough as it is
They might dock your pay for errors. I'd ask if interviewing. nm
s
I know someone only getting 7 cpl for experience here, and I think they dock you for errors, but
s
keyboard sticking .. thus the errors!!
My apologies .. I am going to buy a modem and will get a new keyboard as well .. probably need an eye appt. too!!
Errors kill people
Most companies don't dock for simple errors, they dock for repeated major errors. You said you were a nurse, what would have happened if you gave a medication the patient was allergic to? It's the same with this job.  ONE simple error can cause serious harm and to have a flippant attitude about it is extremely sad.  What if that were your parent, grandparent, or child in that bad and the attitude of the person causing harm was oops.
They do not dock for errors. NEVER been cheated out of $$!!!!!
nm
Agree with below...too many errors were made
nm