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NO WORK AGAIN [2008-10-10]
I have 13 radiology accounts and not one job---how is that possible? Where is the work or should I say where has the work been sent to. God, I hate being in a No Choice situation---live in a rural area and work is hard to come by.
I WANNA JUST SCREAM OR KILL SOMETHING
reasonable for Q to make sure there is work [2008-10-10]
I am more than willing to work my scheduled hours if I actually get my accounts during that time period. Unfortunately, that is not the case as the national cesspool becomes the norm rather than the exception because of poor scheduling on Q's part.
MQ can't guarantee there is work. If it is [2008-10-10]
not available from the clients, then there is not a lot they can do.
of course those 8 to 5ers do nothing else but sit at their desks and work their butts off nm [2008-10-09]
x
production work [2008-10-09]
I hope I don't get pounced on here, and I am truly just another MT at the Q, but when you talk about working a production job, you are talking about the standards under which you are paid as a contrast to a job where you work a certain number of hours and what is produced is not or cannot be measured. This does not mean that it does not matter when you work.
At the other end of our job is the client with the need for the product and the ability to choose a contractor that suits their needs. In this business TAT is King with accuracy Queen. Imagine yourself as an independent contractor to a hospital and here is your proposal:
My staff are flex staff, so I won't know when they are actually going to work.
When they do work, they may start late or leave early because of other commitments.
In order to meet your TAT and keep your business, we will offer incentives during your heavy use times, which my employees with then complain affect their ability to meet production after the incentive is over. It does not really matter that YOUR needs change - it only matters that my employees get exactly the kind of work when they want it, and that they can choose to do the work (or not do the work) when they please.
I cannot imagine why more hospitals are not beating down my door with a proposal like that.
Integrity: Doing what is right even when no one is looking. It also goes a long way towards job security.
If the equipment is theirs, the work is [2008-10-08]
theirs, you are their employee, they can check on anything work related.
Well now my supe wants me to work my exact hours and amount and email her every day sm [2008-10-08]
with the fact that I have worked my exact scheduled hours. What is up? I really think she wants me to quit. She may get her wish. Just want to see what goes on next week with the new reorganization they are talking about.
No-Work Talk [2008-10-07]
This can happen in the QA Dept as well. They offer OT when the system is so low it's not even funny. I haven't run out of work lately, but it's a squeak-by. Then, we have to make up the hours that we lost because they offered OT for 4 days in a row when it wasn't needed.
IF YOU WORK FOR MQ, YOU SHOULD KNOW...NM [2008-10-07]
X
OUT OF WORK. 7:35AM Pacific Time nm [2008-10-06]
x
Does the manager with the hyphenated last name in SA1 still work for MQ? [2008-10-04]
I thought work at home mothers were working mothers - nm [2008-10-02]
x
I think they're one of the easier and more interesting work types nm [2008-10-02]
x
work at home [2008-10-02]
I agree, most of the jobs are probably on-site, but I know for a fact not all are. I just accepted a position with a very prestigious medical center that was on that list. After in-house training, you are allowed to go home to work. And you get the same pay and benefits as everyone else which are excellent. I know those jobs may be hard to come by, but they do exist.
that list is for working mothers, not work at home mothers [2008-10-01]
Work loading slowly [2008-09-30]
Took the HIPAA thing, quiz, then had to re-boot..system loading slowly. Anyone else?
NO WORK. SYSTEM PROBLEMS. [2008-09-30]
Calling in right now. I first went to get on the system and guess what? NO JOBS AVAILABLE. Tried again because I could not believe it and now a job is trying to come in, but stuck. What I cannot believe is I always have work because the time is 8:00 PM Pacific time. What is going on?
It is now 11 p.m. here and no work [2008-09-30]
The system seems to be stuck and I cannot get any work.
I work evenings and nights - sm [2008-09-26]
We have the same base rate at 8.5, but I make 6.45 for evenings and 6.95 for late nights. I have no life, but I make a bit more than if I worked days. I'm waiting for the shift differential to be taken away next.
ASR could be a good thing if each doctor spent about 40 hours personally programming it and if they learned not to say things like number next which turns into # next, delete, put in the number...haha, like that's gonna happen...if I had a dollar for every time I'vecorrected that one particular thingin the last year I could retire.
Decent docs, horrible ASR....horrible docs, straight typing. Lose lose situation isn't it?
What gives? I am getting NJA when I logged in to work nm [2008-09-25]
nm
No work [2008-09-25]
3:07 CT - no work SA4 area. It just never ends. Where's the cesspool we are supposed to be kicked to when we run out of primary.
you don't work for mq [2008-09-23]
There are quite a few ex-MQ folks who are very down on this company. I suppose they hated, so trying to get others to feel the same helps justify their reasons for leaving.
ANY large company if it can save money will try to outsource to other countries when possible. Why do you think MQ is any different and why is there such a big need for the I told you so if and/or when it happens?
Can anyone actually think of a very large, successful US company that doesn't have a foreign office nowadays. It's very hard to do.
Quit trying to make like MQ is acting like the Wwicked witch of the west. There are no published reports out there indicating MQ MT jobs ARE all going to be outsourched India. You say read between the lines, well quit reading what isn't there.
There are more people happy with MQ than not. Quit being so negative. You don't even work here anymore, so WHY DO YOU CARE?!!
you don't work for mq [2008-09-23]
There are quite a few ex-MQ folks who are very down on this company. I suppose they hated, so trying to get others to feel the same helps justify their reasons for leaving.
ANY large company if it can save money will try to outsource to other countries when possible. Why do you think MQ is any different and why is there such a big need for the I told you so if and/or when it happens?
Can anyone actually think of a very large, successful US company that doesn't have a foreign office nowadays. It's very hard to do.
Quit trying to make like MQ is acting like the Wwicked witch of the west. There are no published reports out there indicating MQ MT jobs ARE all going to be outsourched India. You say read between the lines, well quit reading what isn't there.
There are more people happy with MQ than not. Quit being so negative. You don't even work here anymore, so WHY DO YOU CARE?!!
What accounts are being sent to CBay now and is it ASR work? [2008-09-23]
http://www.forbes.com/afxnewslimited/feeds/afx/2008/09/23/afx5457427.html
What accounts are being sent to CBay now and is it ASR work? [2008-09-23]
This is from a post below.
http://www.forbes.com/afxnewslimited/feeds/afx/2008/09/23/afx5457427.html
Medquist is actually great training for other jobs [2008-10-10]
Handling the Medquist cesspool has one great benefit: When you quit it's easy to adjust to the new account you get.
Plus, even if you get a penny or less per line, you're happy because you aren't getting robbed by ASR.
I live way out in the country (bears in the backyard once in a while). If you're a good Transcriptionist you don't need to wrap yourself in a city. You can work.
me too [2008-10-10]
I don't have any Worker's Comp issues with MedQuist, but I too have been waiting over 8 weeks for my COBRA information. I have contacted them multiple times to no avail. I also have been waiting this amount of time for shipping labels to return their equipment. These too were promised. I refuse to spend my own money to send back the equipment.
On a side note, I did work for Medquist for 17 years, put in a two week notice which I worked until the last second of my shift, and never received any kind of acknowledgement that I had resigned. Oh, I take that back, one call from supervisor left on my answering machine to call her, which I did, only to get her answering machine. No exit interview, no thanks for your service, just pretty much don't let the door hit you on the way out.
There is life after the Q and it is SO much better! I actually love my job again.
Good luck getting what you deserve.
They never picked on me [2008-10-10]
In fact for several years after they took over, when they still had regional offices, I used to work only 6-1/2 hours a day. I did 1200 lines a day and hung up. My supervisor at the time didn't care. Granted, I was cranking it during those 6-1/2 hours, more or less. Back then we sent in our time cards by mail or filled them out in advance, it was loose.
Okay, so when they got rid of the regional offices and had the online time clock, yes I had to sit there during working hours. Actually I went through a period where I decided (before ASR) to really make money and worked liked a banshee for about a year, paying off bills, taking a vacation to Europe, really surprising myself with how much I could do.
Then came ASR, and I found myself surfing the web all day between reports. I was just too p.o.'d to get into it anymore. I couldn't make money like before, and I couldn't do the minimum and hang up. And then when they started saying their computer could only be used for work, I really got irritated and I quit. Now I work somewhere with no ASR, no time clock and I'm back to really working again.
If you let Medquist make your life miserable, you'll be miserable. Medquist is a terribly flawed company without any prospects if they don't manage to get their slave shop working in India. I recommend you quit. You'll be doing yourself and the craft of transcription a favor.
NO WORK AGAIN [2008-10-10]
I have 13 radiology accounts and not one job---how is that possible? Where is the work or should I say where has the work been sent to. God, I hate being in a No Choice situation---live in a rural area and work is hard to come by.
I WANNA JUST SCREAM OR KILL SOMETHING
Something similar happened to me [2008-10-10]
about a year ago. All of a sudden, I started getting slop work with NO primary for over 2 weeks. I emailed my PS continually. I got fed up and quit. My PS then called me and told me that my work pools had been changed and she had no idea how this happened. I left for 3 months and then MQ called and begged me to come back once again.
It sounds like maybe your work pools have been changed? I would definitely call my PS and if you cannot get an answer, then request her to call you back. When she calls you back, simply ask her point blank why this is happening. Good luck.
REPLY [2008-10-10]
Are you serious that MQ was bought out? Why do I work here and don't know a thing about it? I don't get it.
Nitpicking [2008-10-10]
Regarding nitpicking about hours, I think it's reasonable to expect people to stick to their schedule. Before working from home for MQ, I worked at a small, local transcription agency in-house--we're going back 10 years. My hours were 9 a.m. to 5:30. Back then, it was all just cassette tapes. A courier came in with tapes at 9 a.m., and came back at 5:30 to pick up the finished transcriptions so he could drop them off at doctor's offices and pick up the end-of-day day doctor tapes, and the cycle would start over again the next day. There were 6 of us girls, and we all did our part so that all the work got done and was ready for the courier.
What if 1/4 of our staff were goof-offs or were constantly late? The work wouldn't get doneor would fall on someone else.
It's basically the same concept. There is work to be done, they have x-amount of people they know they need, and they need to be able to count on you. You can't just not show up. You can't just decide you don't feel like working, so maybe later on you'll do it. All this without even notifying a supervisor. We had a thread going where things used to be more flexible, but unfortunately, the bad apples spoiled it for everyone.
Agree with you totally. A job is a job and [2008-10-10]
one is expected to do that job within the schedule set. That is what is wrong with the US today, too many people just want to work when they want, not according to their job specifics. Just because we are at home does not mean that we have the leeway to work whenever if a FT employee. In an outside setting, you just can't show up for work when you feel like it. It is the same thing with working at home, you work your scheduled hours.
Don't you get tired of beating that drum [2008-10-10]
I'm sure there are some transcriptionists who abuse their time for MQ but the bizarre part is where they want you to rigidly adhere to your schedule, but then if they run out of work, they want you to be flexible and work other hours. It's a 2-way street; if they want us to be chained to our desks for those hours, when they don't have work available or have a problem with their system, they need to pay us. They claim they will, but just try getting it. In March when the system was down for over 2 days, they decided to call it one incident and limit our down time pay to no more than 8 hours. Then, of course, we were supposed to bust our hump to get them caught up again.
You are absolutely right about a 2-way [2008-10-10]
street. We are to adhere to all the rules while we watch them bend them to their benefit. What is the difference anyway if we are a few minutes shy of our time? I'll be those working in the corporate offices are not at the job every minute of the day. I worked in house for too long and saw too much. Some people at our hospital were lucky to put in 4 hours of actual work in their 8-hour shift. Laughing with co-workers,way too long lunches, etc. They got full benefitswith no questions asked.If this is a production game, why not just focus on our actual line counts and stop picking about a few minutes?
What you say is true, but that is not how [2008-10-10]
it works at MQ. If one wants to stay employed, you remain available during your scheduled hours ready to work. If it is the policy to make up time, then there are few ways around it. There are other companies out there that treat their employees with a little respect. I know, I left the Q after 12 years and found an excellent job with an excellent company and have been with them for over a year now. The first place I went to lasted 6 weeks, I left because there was not enough work for an 8-hour day; but I found this one and couldn't be happier. If the Q is not a fit for an MT, then they should start looking elsewhere.
That's why I used the term a few minutes in my post. I [2008-10-10]
work every day I am supposed to and during the hours I selected. I would never think of being unavailable during my scheduled hours unless it was cleared by my supervisor.
reasonable for Q to make sure there is work [2008-10-10]
I am more than willing to work my scheduled hours if I actually get my accounts during that time period. Unfortunately, that is not the case as the national cesspool becomes the norm rather than the exception because of poor scheduling on Q's part.
Hear! Hear! [2008-10-10]
Same situation here. I am assigned to rotate between 8 large teaching radiology hospitals. In theory I should NEVER run out of work. Averaging 4 hours into my schedule (prime dictation time 9-5) I am getting may 1-2 hours of work. Between having pay cut 30% when shifted from line to report pay (10 cents a line to a buck a report), then 50% of my day with no work and reports being 20-25% longer (almost all CTs, MRIs, etc. now) I figure I'm now working for the Q for free! (holding up WILL WORK FOR FOOD sign now).
not talking about that- how about overstaffing? [2008-10-10]
How many times have you looked at the backlogs and seen a lot of work in your accounts only to be out of the BOB in an hour or two? Why is that? Because other accounts ran out too and now everybody rolled into your accounts and then you will roll into somebody else's. Obviously it is too much to ask to staff the accounts appropriately so the constant rolling in and out of accounts doesn't happen.
You prove our point! [2008-10-10]
They want us all lined up like little soldiers with the idea that they can predict when the work will come in. Well, guess what. They can't. So they WANT us to be flexible, although only of course when they give their permission.
I'm with you. As far as going to the bathroom, reading mail, etc. I am on the clock. That is [2008-10-10]
getting way too ridiculous for me to even worry about. I do my job and I do a good job. I am not obsessing about it. I have a problem with circulation, and sometimes I have to get up and walk a little, too. I had back and hip surgery so sitting for long periods of time without moving just does not work. I have not been questioned or written up, so for now I am keeping on the same course.
steve.meigs@yahoo.com [2008-10-10]
One of the reasons I quit was not because they were calling me all the time, but because I had this creepy feeling they were watching me all the time,sort of big brother is in the room. I hated that. I wanted the H**L away from it. I don't work for people who don't respect me or look over my shoulder while I'm working.
speech recognition [2008-10-10]
Go to ahdionline.org/scriptcontent/index.cfm
and read 2007 Bentley College MT Survey
Read the entries in this forum regarding ASR and you will see how much SR is (not) helping and is costing us income. The executives think we can do 1/3 more work and thus cut our pay by 1/3, but SR + editing, in my experience, with the numerous corrections and time spent formatting, which would normally be done as I type, and the time spent moving through the document to do this, is not faster and too many times slower.
Stellar SR results are needed, but that is not the state of the art at this time.
The training necessary to edit the SR output is years of study and experience as a medical transcriptionist. Without our hard-earned knowledge, a good, proper and accurate record cannot be created.
Editing numerous SR documents in a day is also leading to a a whole new crop of repetitive motion injuries.
production work [2008-10-09]
I hope I don't get pounced on here, and I am truly just another MT at the Q, but when you talk about working a production job, you are talking about the standards under which you are paid as a contrast to a job where you work a certain number of hours and what is produced is not or cannot be measured. This does not mean that it does not matter when you work.
At the other end of our job is the client with the need for the product and the ability to choose a contractor that suits their needs. In this business TAT is King with accuracy Queen. Imagine yourself as an independent contractor to a hospital and here is your proposal:
My staff are flex staff, so I won't know when they are actually going to work.
When they do work, they may start late or leave early because of other commitments.
In order to meet your TAT and keep your business, we will offer incentives during your heavy use times, which my employees with then complain affect their ability to meet production after the incentive is over. It does not really matter that YOUR needs change - it only matters that my employees get exactly the kind of work when they want it, and that they can choose to do the work (or not do the work) when they please.
I cannot imagine why more hospitals are not beating down my door with a proposal like that.
Integrity: Doing what is right even when no one is looking. It also goes a long way towards job security.
you missed the boat [2008-10-09]
This does not meant that it does not matter when you work. - Where did I say that it shouldn't matter when we work? I didn't. I never said we should be able to work whenever and not stick to a schedule or not have a schedule.
I was just pointing out that you shouldn't have to clock out just to take a crap or read an email from the Q.
When I worked in-house, I didn't clock out to go to the bathroom or read company email, and I was paid by the hour there, so I was getting paid for going to the bathroom and reading company email, as are most people who have normal jobs. Do our supervisors get paid by the hour and get paid while reading their emails and going to the bathroom? (Reading emails is probably a big part of their job, so that's expected.)
Integrity: Obviously lacking by my employer, who someday soon, God willing, will be my former employer. You have no idea how I actually perform my job, whether it's with or without integrity.
I agree [2008-10-09]
I get done basically the same amount of work each day, but for me, I work better in bursts rather than a marathon. When work starts dragging me down, I get up and walk around, read a little bit of the newspaper, or throw in a load of laundry. After that little break, I work faster than I would if I just was plugging along. If they start monitoring how long I'm away from the keyboard, I guess I'll hear about it, but I don't know I could do it any other way.
I think it's ridiculous that they're annoyed that we answer our phone, or go to the bathroom or read their INNUMERABLE e-mails while we're clocked in. Well, tough. They disrespect us on a daily basis; How many of us have gotten calls from the Impact Room, asking us to work extra only to find out everything is caught up? Or the e-mails claiming they need extra hours when, again, we can see by their charts that everything is caught up? Or blocking off a whole month as closed for PTO? Or telling us that we don't have enough PTO saved up for a vacation (maybe being a couple of hours short) and we're supposed to re-arrange our vacation regardless of the rest of our family's plans? Don't get me started.
call supe that's what I did [2008-10-09]
Mine was recently changed too and I had to call and find out what was going on. They actually had lost my account and didn't want the MTs to know because they didn't want a bunch of people leaving at the same time. Work slowly trickled down to nothing, no word from anyone. Priorities are mixed up for sure- got to keep people from leaving!! Don't worry about common professional courtesy, just keep working, we'll find you something to work on. Boo!
Scary is right [2008-10-09]
And that is exactly what I said in the ASR survey. I suggested they slow that sucker down when inputting the data because it misses too much and causes too much work to correct. lol. But it is scary on a lot of things..like putting Tylenol when it should have been atenolol. I would have missed it myself if I hadn't noticed the dosage sounded off.
Anyone else?..... [2008-10-09]
fed up with this crap?? MQ drives you to the brink of suicide. All they do is B___H about how terrible employees we are!!!! There are too many reference guides to check to satisfy them. Let alone pay us crap. Can't buy groceries, and forget about heating our house. MQ, do you know how hard it is to type with cold fingers!! Oh that's right, you DON'T CARE!!!! Work your employees to death...literally. Have to work 6 or 7 days a week to comply with your rules. I'm sure, you SUITS are living high on the hog...just like the AIG ppl. Enjoy your day at the spa, while the rest of us starve to death!!!!!
And for those of you saying to get a different job and leave, do you even have a clue about the current job market....it's nil in rural America. Change jobs only to be low man on the totem pole and be laid off in the end. I'm told old for all this crap!!
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