I agree. I just cannot believe the clients are getting charged less.

Nice rant. Agree completely. [2008-09-06]
I know what you mean. My sister and I both work for the Q and sometimes we'll get together and start bellyaching. It's nice to have someone who's going through it too.

I agree [2008-09-05]
I had one like this a while back and I started leaving everything in and sending a note to QA. I got into trouble for this, butI emailed PS that I do not type free paragraphs and either they can: Not give me this dictator anymore (ha!), speak with the dictator about it (anotherha!),or just fire me as I get this dictator at least 4 times a day and I, again, refuse to type for free. I also invited my PS to actually listen to a whole dictation of this dictator and then tell me I need to type and delete. This was a year ago and I have not heard anymore about it ANDshortlyafterI didnot get this dictator again (I think he moved on).

I agree with Belle01. You are not alone. [2008-09-04]
Prayers and hugs to you. I feel your pain. I hope we ALL get through this.I do not think it is fair thatsome MT's get to be happy and some are miserable. Just not right.Bad management.

I agree that MQ needs to keep their staff happy. If you watch the video on QTube [2008-09-04]
at MQCentral and go toTown Hall Meeting (4th one down), he states that for the last three years the company has tried to grow.He stateswe NEED ALL U.S. MT's and wants to Higher every MT we can domestically every month. He also states, Supply declining in the US and we LOVE AND NEED ALL OF OUR DOMESTIC TRANSCRIPTIONISTS IN THE U.S. AND WOULD LOVE TO GET MORE. He also states, We have an active recruiting program andlook to find ways to higher more transcriptionists. The company should focus on how to keep the MT's they have.GET A CLUE. He also states that MQ has about 40-50 MILLION sitting in a bank. Well then, start giving out raises to the MT's every year, especially the MT's who have not had a raise in 5-10 YEARS. My gosh, GET A CLUE. Then the company would not have to spend money and find more ways on how to higher more MTs. TRY AND KEEP THE ONES YOU HAVE. The Board of Directors allget raises EVERY YEAR PLUS HUGE, HUGE BONUSES and if it was not for us MT's, ME's, QA's, they would not be making the money they are making. It makes me sick to my stomach even writing this. Sorry for misspelled words. Gotta go.

I agree that MQ needs to keep their staff happy. If you watch the video on QTube [2008-09-04]
at MQCentral and go toTown Hall Meeting (4th one down), he states that for the last three years the company has tried to grow.He stateswe NEED ALL U.S. MT's and wants to Higher every MT we can domestically every month. He also states, Supply declining in the US and we LOVE AND NEED ALL OF OUR DOMESTIC TRANSCRIPTIONISTS IN THE U.S. AND WOULD LOVE TO GET MORE. He also states, We have an active recruiting program andlook to find ways to higher more transcriptionists. The company should focus on how to keep the MT's they have.GET A CLUE. He also states that MQ has about 40-50 MILLION sitting in a bank. Well then, start giving out raises to the MT's every year, especially the MT's who have not had a raise in 5-10 YEARS. My gosh, GET A CLUE. Then the company would not have to spend money and find more ways on how to higher more MTs. TRY AND KEEP THE ONES YOU HAVE. The Board of Directors allget raises EVERY YEAR PLUS HUGE, HUGE BONUSES and if it was not for us MT's, ME's, QA's, they would not be making the money they are making. It makes me sick to my stomach even writing this. Sorry for misspelled words. Gotta go.

Agree. New CEO's background managed onshore and offshore productivity. What does that tell you?n [2008-09-04]
x

I agree. [2008-09-04]
This is exactly why I quit. What makes it worse, I think, are the lies told when they first hire you...like hours are flexible for one. You are also right, now I will get negative replies.

I agree: who made BOS "God," anyway? nm [2008-09-02]
x

I have to agree. ASR is EQUALLY as dangerous... [2008-08-27]
as canned text; however, we are being told weCANNOT use canned text (which will increase our salaries), but we MUST use ASR (which will decrease it). They are both tools, equally as effective, equally as dangerous, but we can only use the one that benefits MQs bottom line. Nice.

good one and agree. nm [2008-08-27]
nm

I totally agree. I don't post often...-sm [2008-08-26]
but I feel that this needs to be said. There were times back in the good ole days that I could do 6000 lines in one day (not a typo) when I really needed the money and there was one of the great bonuses out. I could regularly do 400 lines an hour with most report types, and 500 lines an hour with ERs. My bonus rate was WELL over $30 an hour, and that was including the time I had to take to send in my reports every hour, etc. I once again repeat that not only the company devalues our skills, but so do we. A good medical Transcriptionist is WAY MORE than just a typist. To prove this point, I will once again point out that I am now in my third year of medical school, less than 24 months away from my M.D. I am doing this while working two jobs (both as a transcriptionist), which of course leaves very little time to study. I am one of the top 10 students in my class. I have passed the USLME (United States Medical Licensing Exam) essetially without studying (I have friends who have failed 3 times already). And all of this is based upon the knowledge I have gleaned from being a transcriptionist. If the company is going to insist on making this a minimum-wage job, then I think all of us highly-educated, dedicated professional transcriptionists should move into other fields, such as M.D., P.A., R.N., etc., where our skills are valued, and leave the field to the other minimum-wage earners (burger-flippers., etc.) who generally cannot put a complete sentence together.

I agree we deserve a decent living wage [2008-08-25]
But I do not agree with short changing the client to get it. If you aren't making it at one job, move on. And no, if MQ loses accts it is because the clients did not get what they want. the bottom line is your responsibility to perform the job you were hired for, not the job you want to do. If, indeed, MQ loses the clients, they will have to sit up and take notice.

I actually agree with you to a certain extent [2008-08-21]
this job allowed which made the fact that we never receive cost of living raises, but rather continual cut in pay is history as well. Hello!! We have to clock in our own living rooms (or spare bedroom..or garage..wherever your office is)..and are kept to an extremely tight 8 hour per day schedule, even though we are paid by production. So that argument went out the window with E-time and the 25 chiefs I answer to.

I agree [2008-08-20]
We were told to send support info about ASR not learning, etc.. but since I can't seem to find out how to contact support and don't get paid to do this, I guess I won't be sending them an e-mail or calling. .

Totally agree... (nm) [2008-08-15]
!

I agree [2008-08-14]
Common sense would almost tell you to check it but if they never explained it to us properly say in an email whenever people were trained on it not everyone would know the proper way of signing off. I was told about it in docuscribe training session but I guess that could have been missed by some since those sessions can be somewhat boring.Since being on docuscribe now for about 4 years I have never really heard so much about it as I am lately. I would hear aboutit here and there a while back but not to this extent. Maybe more newbies not knowing about it is causing more of this to happen??

I agree [2008-08-14]
one of my exsupervisors sent an email out stating that you should not be logged in to etime while notphysically typing. it was as descriptive to say you should not be eating at the computer askeystrokesare counted while you are logged into docuscribe and E time and it couldlower your pay rate such as for pto. This was after he found out people were being logged in for 8 hours but actually working only 5 hours!This was about 6 months after statutory turned employees. I do not know about the rest of you but every 6 months my PTO rate is either a little higher or lower than before so after those experienceswhat is thebig deal about logging offbecause like you said you are not typing the whole time. I am just replayingthe voice pedal and maybe filling in a blank.

I agree. I'll leave pretty much the second my paycheck declines, but not before. [2008-08-08]
nm

We're overlooking the fact that most of the clients [2008-08-06]
don't want their work sent offshore. As long as this continues, the US MT still will have work. It doesn't mean, however, that we won't be replaced by speech recognition, or paid less because the clients are supposedly demanding lower costs.

Most clients do not care where the work is done, just who does it the cheapest. [2008-08-06]
They have budgets too and since insurance isn't paying what it used to the budget is limited. Aside from this, it's not like MQ is an honest company and how could a client tell where their work was being done? I know local hospitals where I live have contracted to have the work done offshore because of costs to have it done here in US. Also keep in mind, the people who bought MQ are not stupid and they bought MQ with a definite plan in mind.

agree [2008-08-06]
I agree with you. So many comments have been made about clients not caring if it is done offshore. My experience is physicians are for the most part very very picky about their work. My Quality Assurance Lead is constantly sending E-mails on specific complaints and specific requests made by individual doctors on how they want their work done. If there notes are not accurate, it could be a liability for them if taken to court, and the last thing they want to do is spend their extra time proofing their notes as they would prefer to send that extra time with the patient. They want a service that will save them that time by having confidence in the services quality of work generated to them. For the most part, they do care and want the most accurate work done for them. I worked in-house for many years for a facility of over 400 physicians and dealt with doctors on a daily basis picking apart the littlest errors in their work aiming for complete accuracy. If accounts go to Cbay and are done in India, I hope they have pretty darn good QA specialists.

I agree [2008-08-05]
Just days before the major cut backs, first lower management, then QA, their jobs were secure asper upper management. Days later, they were gone. QA was not even given the choice to remain with the company as an MT. Oh yeah, I believe him, NOT!

I agree with this. [2008-08-05]
What else is there to do. Why not give it a try. My pay has already decreased and should notcontinue. The latest email from MQ does not state who CEO would be and from the article below, it is Kumar along with the other five proposed directors that was mentioned in the email and in the article below.Also some parts of the article below was also in the MQ email. That bothers me. Ialso will takeemails. http://www.hemscott.com/news/static/rna/item.do?newsId=65753801837046

It has always been about the clients and not employees. [2008-08-05]
Even the caller from Impact Center stated this. That is why us MT's need to do something. We need to take a stand just like Dinosaur states in her post below, This is important, take a stand.I am for the clients, but treat us employees fairly and not decrease our wages. Okay. You are a patient and you go to a private doctor's office. This is the best doctor in the city, but his office staff is horrible. The staff is rude, cannot keep appointments straight, keep you waiting too long, billing not done properly, etc. You will probably leave and go see another doctor. I was always told, even in school, you make the employees happy by treating them with respect, good pay, as they are the ground workers and keep the company running smoothly and basically make the higher ups look good. We are not treated that way. We are all not on the same page. Some get raiseseach yearand some take 10 yearsto get a raise. Some have primaries and somegetcesspool. By the way, did it or did it not state in MQ letterabout: I transcribing the work for (insert your primary account)or I transcribe the work (insert your accounts) for ateachinginstitution. Doeshe not know about the cesspool?We need to take a stand as Dinosaur posts below.

So agree [2008-08-05]
It's not worth the effort, only to get kicked in the teeth by MQ in the end. In my SA, I've found bonuses and extra hours appear, when one account is really behind, and they expect other caught-up account ppl to be on the clean-up committee. Lost my manure shovel!!!

I love how MQ has come up with [2008-09-06]
words to make the MT look bad like padding and cherry picking, when most MT's do neither. I can remember when it was our job to use proper grammer and actually make the reports look professional instead of slang and clipped sentences. I have grandchildren in the first and second grades who can make a better sentence than most of these doctors, and now it is considered padding if we do that, and God forbid should we add anything like and, the,or to anything because then we are padding again...PLEASE our jobs are hard enough with the dictators not being told they have to speak English without MQ nit picking our work apart over these trivial things. Again the QA staff cannot agree on alot of this cr##, let alone for us to know exactly how to do it, but your right it's a hit and miss situation. On my CP all addendums are to be put in as a heading, but I have QA people who repeatedly take out the heading and just make a separate paragraph of them even though my CP specifically states to make them a heading, so go figure what your supposed to do, but again this has absolutely nothing to do with patient care or anything else except for they are so concerned about us adding 3 letters to a report that is otherwise so unprofessional its pathetic. Again if they would just let us do our jobs without finding ways to nit pick our work apart then maybe we would actually stand a chance of even making line count without our shifts ending up with the MTs being in tears all the time. We have enough to worry about and adding words like and, the, or to a sentence to make it read like it should, should not be what MQ is worried about.....JMHO...

I hear you 100% [2008-09-05]
I agree that dictating physicians need to take more responsibility and be more aware of how it is affecting the MTs...but I seriously doubt that is ever going to happen. I have one DP routinely that is a habitual delete that delete that..and she says oh sorry, sorry over and over. It almost makes me feel sorry for her because she obviously is in pain trying to get it all spit out. LOL. I've learned by now though what is going to happen...so I always listen ahead before I delete anything because I know invariably she may put it all back in. What I sometimes do if she is really struggling, is to put in the @markers to set it off@ before deleting anything and then proof before completion and take out anything that really needs taking out.

I am just curious..does the AAMT [2008-09-04]
these days do ANYTHING to protect the interest of the MT..or is their only interest is pandering to the MTSOs and finding minute ways to tear apart a report (i.e. the ever changing and arbitrary BOS)? Why isn't this organization, who supposedly is an organization to support the profession of MTs and not the Industry per se..but the individual professional, not more vocal about off-shoring..about the drastic reduction in pay...about how advancements in technology(ASR) is used as a tool to again drastrically reduce out pay, instead of enhancing (all the while MTSO are absolutely charging clients the same price for ASR report or MT'd report). Am I being naive? I have never gone to a conference, but I am assuming it is just one big exhibitor love fest between MTSOs, transcription software platforms, etc...and not serving the interest of the individual MT. Anybody have experience with this useless group? Am I wrong? We as a profession would be greatly served by collective bargaining and since we are individual and isolated, we have no collective bargaining, which is why huge MTSO get to do whatever they want without so much as a blip from the 1000s of MTs they employ. Would not AAMT serve us in that regard? UNION!! UNION!! UNION!! UNION!!

Primary is [2008-09-04]
The main one or two clients that you get on...dare I say...a consistent basis. When hired on they told me what facility would be my client, that's changed 4 times in the last 6 months and probably most of what I have transcribed in the last 6 months hasn't been my primary.

and... [2008-09-04]
..ya know, i wouldn't hate Medquist so much, i'd be willing to put up with the cesspool, and the multiple clients, if they didn't have the stringent so many lines in a certain period of time constraints. it seems they could deal with accountability in a more flexible way that would helpthe MTs be more productive. some days (most days recently) it is simply impossible to make 1200 lines in a day, when dictation after dictation is done by a doctor who has conversations with co-workers, sits there leafing through the charts, does everything BUT dictate. you can't fast forward through everything and speeding things up doesn't always help in these types of situations. what it does do is make it so there is no way you will reach your line count. of course, we have no idea if anyone ever speaks to the physicians about this or not. if they knew this was affecting our pay check, they might make more of an effort, but maybe i'm just being naive. but anyway...i feel there shouldn't bethese rules that set us up to fail. maybe we should have to work a certain amount of hours to get benefits, and maybe we should have to make a certain line count for accountability, but they should let us do it more on our own time, and if some days it takes us more than 8 hours to get our lines, they should let us. i'm fine with working 8 hours and if i have a great day and hit my 1200 in 5 hours, fine, i'll keep working until my 8 hour shift is done. but on those other days, they should just let us catch up on our line count, off the clock, whenever we can. i know i would feel a lot better about myself if i could average what i'm supposed to. i guess this opens those murky waters of labor laws and people who might take advantage, i dunno...just babbling here on my break....

it's not only ASR, bonuses changed as well .. [2008-09-03]
I was not here but they abruptly changed their bonus/incentive plan, which from what I hear was good and motivating. A lot of transcriptionists were dedicated, hard working and were compensated for that. The current bonus plan is so convulted, I doubt even most of managemen could figure it out. Then, shortly after that, the push for ASR began and more and more clients/dictators were added. So, the combination of the two has drastically affected many's paychecks. Also, on ASR, the trend seemsm to be the faster transcriptionists suffer the most; slower transcriptionists on good accounts do see an increase. hope this helps.

Thanks everyone. While there appears to [2008-09-03]
be about a 33% increase, like the poster said below, it's still a 7% decrease in pay. So, it's probably even more of a decrease since this ASR happened to be abnormally great. They are going to be in for another mass exodus if they try to lower the ASR pay even by one more hundredth of a cent. I can deal with 70% (barely) because ASR does increase the actual line rate (for me anyway). Although it does decrease the line RATE a bit, I think the small extra amount I get for the extra bonus lines on the monthly bonus might barely make up for that. Still stinks though because why couldn't they have done the DECENT thing....and maybe only lowered the ASR pay by 15% so both the MTs and MQ could benefit? No, they had to take it ALL. And I will NEVER believe that they lowered what they charge the client. They can say that till they are blue in the face. If they charged the client 12 cents per line before...you can bet they are STILL charging 12 cents a line, be it ASR or regular transcription.

My advice is ignore the small stuff, it does not [2008-09-02]
especially as you get 10 different responses from the 10 different QAs reviewing. I agree...this job is difficult enough...if the medical information is correct, if the punctuation is not changing the meaning, then leave it alone. There are many newbies who quite frankly need better training on medical content and terminology, not ; versis ,

still have to meet turnaround time ... [2008-09-01]
but I do agree there should be a better system of scheduling ... have an additional status; 1. off 2. standby (call in and be released if no work at certain intervals during the day) 3. working (plan on sitting there)

Great! [2008-09-01]
There you go! Do your colon/comma thing after the salutation unless the client has a preference. I do have to say, though, that if the account wants strict AAMT preference (okay, AHDI), then I guess that's what we have to do. However, in my QAS experience for several years now, there are very few clients that are that strict with that silly comma/colon after the salutation. I am way too busy correcting BIG things like wrong medications, wrong doses, wrong diseases, to worry about other stuff. Audit situation is a bit different (not sure how they work that), but rest assured, big issues are more important.

Client Preferences [2008-08-31]
Some clients want things differently, like capitalize the clinic specialty whether it's associated with the clinic facility or not. This is where it's dumb. MQ should not put up with this sort of thing, and should just get with the retrofit and be done with it.

Evaluations? [2008-08-28]
I've worked this job for TWELVE years, with 27 total years experience. And in 12 year I have never ONCE gotten an evaluation. And I'll bet I know why. If you're constantly giving evaluations of 100% accuracy to your employees, they might just ask for a raise, and we can't have that, can we? And if you think I'm being arrogant in thinking that my evaluations would be 100%, please see my previous post, where I mention I am less than 2 years from my M.D. Yes, I'm that good, and if I wasn't, I wouldn't be getting my MD because I wouldn't put patients at risk. And for all of you who are going to start mentioning idioms that nobody's perfect, I totally agree. Nobody is perfect, but our work can be.

Yes [2008-08-28]
I agree wholeheartedly, verbatim is ridiculous, but I type as the client wants because that is whatthey pay mefor. If there is something dictated in a way I feel is dangerous to the patient, I don't type it and leave a QA note to that effect. If they want a report that is grammatically sloppy and unprofessional looking, well, you get what you payfor.

ASR will not result in poor patient care. [2008-08-27]
ASR is just another tool. If you, the MT, do not operate it correctly it will not work. I agree newbies have no place using ASR but to say that ASR will cause problems is not true. MTs cause the problems - we are operators behind ASR.

RE: Inserting whole-report expansions/templates [2008-08-27]
discussed in previous posts below. I talked with my PS and he referred me to this, found on MQ Central: In the MQ DQS production standards documentation it says lengthy expansions are not recommended. Certain clients prohibit their use. *Not recommended* does not equate to *illegal* or you absolutely are forbidden to use them ever, unlesstheCP prohibits them. If you are not careful using them, i.e., deleting things that are not dictated or changing what needs to be changed, you will probably get an email about it but notinstant terminationas some have suggested in the posts below. You can use them if nothing in CP stating otherwise, just be very careful when you do. End of discussion.

silly me!! [2008-08-25]
I obviously misread yours! Too early, too stressed out, too old, too something! and yes, I do agree with you.

Are you one of those who lurks around [2008-08-25]
these boards to bring in clients? Just curious. BTW - my comprehension skills are fine, but I wonder about your reading skills. I say again, find the word QUIT in my original post. I'm sure you won't, but you can find it in this post: I QUIT -- you win. There, feel all high and mighty now? Why not encourage the poster not to follow her employer's instructions, so she can get fired and hire your firm for her case? I hope you read legal documents better than you do these boards.

I agree we deserve a decent living wage [2008-08-25]
But I do not agree with short changing the client to get it. If you aren't making it at one job, move on. And no, if MQ loses accts it is because the clients did not get what they want. the bottom line is your responsibility to perform the job you were hired for, not the job you want to do. If, indeed, MQ loses the clients, they will have to sit up and take notice.

my biggest google frustration [2008-08-24]
Is on meds, where I have to keep looking to determine if it's capitalized or not. And then there are the ones with trademark thingies in all caps. It must be easier out there somehow. I do agree with immediatelyweeding outpatient websites.

Recommend Drake & Drake Pharmaceutical Drug book. sm [2008-08-24]
The 2009 version ought to be coming out soon. In the meantime, try RXlist.com if you haven't already. If you can get your hands on a PDR (Physicians Desk Reference), the front sheets are a big help. Before we had drug books geared to MT, I'd ask one of my docs for his recent old PRD and I'd tear out the front pages, keeping the rest of the book for reference, too. Those front sheets have drugs in generic, brand, and by category (antibiotics, painkillers, etc.) A huge help! Agree that Google is frustrating. It's difficult to tell sometimes what is trustworthy, must be especially so for new MTs. Don't be afraid to invest in reference books. It's an investment in a successful career (and education!).

I love a friendly debate!! And I think you realize [2008-08-24]
that and will accept this in that spirit. I agree 100% on Google and I made reference to those odd hits where it is great. Can I personally find a photo of necrotizing fasciitis in 5 seconds or less in my personal books? Yes. I am really, really fast with books, out of years of necessity. Yes, Google can be a great tool, but my point was, as QA, I see it as a hindrance to many MTs who use the entire internet actually, incorrectly. They choose drug names based on a layman's board, killing the spelling. These MTs are not learning or even attempting to learn. Your CTR was a good example, but again, the MT should have the knowledge of scar formation rather than the random luck of having Google fix or finish a sentence for you. I have used it for that myself, like those incredibly complex genetic results, stuff like that, but again I then go on to read the entire article, and my rule is always triple reference at 3 valid sites on the internet. You sound like a super MT and obviously very intelligent. Unfortunately, lots of your peers do not share that gift, so they could search for a drug, like dijoxin, and they see a hit and immediately think its correct. You would not believe the errors we see in QA. Its scary. As O&W opines, books designed for MTs are great, approved tools - yeah, there is the occasional typo, but they are designed for us to find terms fast and efficiently. Lots are garbage, but I have my collection of 10 or so that are the bombs in the MT world, and well worth the $$ spent each year to renew them. Again, all the medical articles and journals are online now, too, which is a great resource, but not many MTs read them. Again, its the knowledge that is key here, not the expanders. Google and the internet are unbelievably fantastic tools, but most do not use them correctly, or to their fullest. Give me a good medical reference book anyday!

I know how you feel about losing your [2008-08-22]
I routinely produced 1800 to 2000 lines a day..now I struggle to make 1200. I have tried and tried to figure it out..what happened?? I do think it is harder to make a line..but that is maybe 100-150 lines less a day...It is not my account..I am so lucky..I love my primary and I am in it all day...It is the corporate nature of MedQ, the extremely low pay, the micromanagement of my time, the too many chiefs corporate mentality. If they paid me a fair rate..at least 9/cpl, took away e-time and not dock me 30% for ASR (which is robbery pure and simple..I would agree to 10%), and let me do what I do best..my production would increase exponentially. Never gonna happen.

you were fine [2008-08-21]
yes, i agree with your point, it was my response that wasn't clear....i agree with you.... i guess i can understand some of the strictness with e-time and such, considering they give benefits. the part-time IC job i have only has a minimum line count per week requirement, and they just kind of want a ball park idea of when you'll be working. its so great. but i guess with benefits, you can't quite allow that...or can you? i don't know. i guess in a way i'm glad i didn't discover Medquist back in the good old days. the way they are now is bad enough....i think adjusting to changes is harder than starting in when its already bad.

don't be silly [2008-08-21]
there are a lot of ESL, but i don't believe the majority of physicians in the US are ESLs. and not all ESLs are all that bad. but from working around different places, i think all the clients that have signed onwith Medquist have the WORST dictators in the US, both american and ESL. the worst dictators i've had today are americans who are too lazy to open their mouths and make no effort to be understood. the ESL docs make an effort at least.

I for one would like to take a moment to thak QA...sm [2008-08-20]
I am an MT/ME, and there is no way I would want to nor do I think I could perform the QA position. You have to listen to stuff that no one else can understand, weed through a lot of noise in the background, etc., etc., you know, the stuff we have all screamed, pulled hair and nearly cried to get through. Can anyone imagine that being ALL you get all day? You know how we complain righteously about difficult dictators, poor sound quality, stupid ASR, etc., etc. AGAIN, could you imagine this being all you do all day long, every single day, and then have to get berated and dogged because you have to do your job?? No one likes to be criticized, but before QASAR,QA had to figure out a way to let the MT know what they did wrong every single report without offending or negative feedback. I for one am glad QASAR is here as it gives QA a tool to correct mistakes and generic feedback set up by a program, not QA's personal comments. I have contacted my QA Team Lead with a few questions about QASAR and waiting for some answers like how the system figures feedback points, etc. Later post to follow when I get info. From what I understand here, QA does not control this feedback. I can see where that is true from some of the feedback I have received. As for a QA person saying they get paid to find MT/ME mistakes, maybe they were just trying to get a point across, being sarcastic or just having a bad day and taking it out on MTs. Who knows, and you guys well know you cannot put in stone everything that is said on this board, it would be pebbles with all of the different answers given for each question or comment. I for one appreciate the hard work that QA does. You know that old saying, don't shoot the messenger. We are all under a lot of stress, so MTs and QA really need to work together, and quit bashing each other. I have never seen such bad bloodlike this before.Both positions require a very high level of professionalism and charisma. Of course, you also know the old saying one bad apple can spoil the whole barrel. We all work hard on both ends to produce accurate quality reports to the clients. On this end, I keep asking when we are going to get the forum in MQC where we can go and actually help each other with words, difficult dictators, etc., etc. It is supposed to be in the works right now. Who knows when it may actually come about. I am not saying we should walk around with blinders on, assuming all is well and nothing bad is ever going to happen. All I am saying is appreciate each other and make the best of the situation we are in. We should be working together, not blaming each other. QA and MT positions do not set the rules, we just have to figure out the best way to abide by them. I hate sending in reports with any blanks at all, much less swiss cheese, but I know on that other end there is a person who will do their very best to make sure the report is its highest quality possible. Thank you QA for doing such a great job!