What's the deal with having a job AND then needing bribes to actually do it

Its a really big deal when you get a job returned [2008-08-09]
thing. Most clients don't even read the records, and if the error is major enough for them to return it, that's not good for you or MQ. Maybe you should write your QATL and speak about this.

Big deal? Hardly. Anyone else? [2008-08-09]
Corrections are for a report that has one word off like tenses, have/had, done/did or one letter off in a word in the entire report.

no big deal [2008-08-09]
I had one sent to me also and it was for many blanks that i did not fill in and QA could not get most of them either. Also they said they were working on getting me a sample report which by the way i have not seen as of yet.

Here's what the deal is ... [2008-07-30]
The computers that belong to MQ are their property. The computers are provided (if you want one) for MQ work only. No personal stuff, no using it for any other purpose at all. As for the Internet. Yes, you do pay for it. If you are on an MQ computer, while you are on it you can only use that computer for MQ work purposes. Can't really say that I blame them.

Until the second the deal is sealed and they have [2008-07-29]
Indian replacements set up on accounts. They are mass buying computers and equipment, running ads right in Indian papers - as posted here many times - and training thousands in their centres.

Seems like you're the one needing Prozac... [2008-07-17]
Nuff said...

Why are you here making a big deal out OP question. [2008-07-17]
It is a Big Deal to some posters. If it's not a Big Deal, why does MQ even have the category?

I don't know what the deal is but it's making me crazy - sm [2008-07-02]
Tonight I had one of those great docs, American, clear, concise, spoke in a normal rate, the sound quality was excellent. ASR should have aced this report, but no. There were numerous corrections that had to be made, but the one that had me screaming in frustration was that ASR got cystitis out of the word GIVE! Thank goodness it's my Friday.

No big deal. [2008-06-17]
I was just wondering and I still am not surprised.

So then, what is the big deal who owns us. [2008-06-14]
x

Who is making a big deal about who owns us? [2008-06-14]
The big deal is that lots of US MTs will lose jobs because the India operations is gearing up to hire hundreds of Indian MTs to replace the US MTs. Let's stick to the point.

The deal is [2008-06-03]
that (according to a friend of mine who is a recruiter for a medium-sized national) the market is being flooded with resumes. She thinks it will only get worse and if people are going to change or nail something down, now is the time to do it. The woman has been a recruiter for several years, so she knows what she is doing.

My supe has been needing QA for a while. [2008-05-30]
NM

It is a letter stating deal completed in 60-90 days and [2008-05-27]
Medquist will remain independent and publicly held. Philips intends to sell shares in Medquist to CBaySystems Holdings, LTD which is not to be confused with the MTSO of the same name. We are not becoming a division or a subsidiary and will continue current management and current business plans. Outsourcing is at discretion of customer, based on turnaround time and pricing requirements. Many of the customers do not want their transcription work sent overseas. Domestic transcription remains on the rise with demand of US MT's expected to grow. Medquist sales were in an upswing and bursting with TOS opportunities that will mean work for us. This was written by TM. Does this help reduce stress and anxiety?

Yes, after MQ set up and approved the deal with [2008-05-26]
what point you are trying to make is lost - there is no difference. MQ sold us out to CBay. Period. Been in the works thru MQ the whole time, since 2007 according to CBay.

What 's the big deal...all I ever read about on here is how much [2008-05-22]
everybody hates this company. It's just a suggestion. I've never had the oppotunity of walking out on a job, and I would just love it sometime.

Ya, that's the best way to deal with it. n/m [2008-05-19]
xx

What's the deal with having a job AND then needing bribes to actually do it? [2008-05-10]
x

I don't want to risk my job by making a big deal of it... [2008-04-19]
I have thought about escalating it before, but was afraid of making PS mad at me and more likely to be rude. I am kind of afraid to contact anyone higher than her because I don't want to make trouble or risk my own job...how hard is it to get fired from MQ? I will contact whomever is above her though, and forward on some messages she has sent me. Actually, I hear from her very little other than the mass MQ e-mails she sends on, but when I have gotten responses, they are always pretty rude-sounding.

If MQ whould just audit MTs and deal with them [2008-04-18]
either by praising and rewarding the good, and Performance Managing and eventually letting go the bad, then this would be a better place for all of us to work. I personally do not read over every report and do not feel the need to do so. If QA audits were regular and they pointed out a lot of mistakes to me, then I might be more inclined to proofread, but until then, I will continue to do as I have done for 14 years. As for ASR, I do not mindlessly listen to ASR as I am editing it, and therefore I do not feel the need to go back over it either. Did anyone hear from PS as I did about yearly reviews and possible yearly raises? This was supposed to have started by now according to our conversation in October. I personally have failed myself by not asking for a raise sooner, and now have been asking for over a year. The frustrating part is I have not been told no, just not given a raise either. I feel strung along and if I do get a raise and its only 3%, I will be insulted and looking elsewhere. I am currently make less than 7.5 cpl after being with MQ for over 8 years and MT for 14.

Haven't received an email about OT being approved or needing extra help. [2008-03-13]
Just the standard work your approved schedule.

Me too, however, all very large corporations have the same deal going on. SM [2008-03-13]
All of head honchos make BIG bucks. Just look at GM, Ford, IBM, Exon Oil, on and on. It is the same ole story everywhere. The regular workers make very little compared to the head guys.

It's a deal... [2008-03-11]
and yes, I do know what you mean. It's a game called who can you trust, eh?

Here's the deal. IF you can itemize more than [2008-03-06]
the standard deduction, it might be worth it to you because yes, if you work from your home, you can deduct a percentage of how much space you use for this home office. For example, if your home office is 100 square feet (or your bedroom that you use as an office) and your home is 2000 square feet, then you can deduct that 5% of your home is office, 5% of your property tax, 5% of your garbage removal costs, 5% of your electricity bill and so on. HOWEVER if your standard deduction is more than the stardardized (which is what happened to me) then you can calculate all you want but you'll only LOSE MONEY if you try to deduct home office costs. I use Turbo Tax and found it was a $11000+ standard deduction, $10000 home office deduction, so sometimes it's not worth the effort. Wish I could've tho!

needing info regarding termination of benefits [2008-02-20]
Since I quit, I still have not recd anything about my insurance being terminated. I have called HR 3-4x now and still nothing. Can someone give me some help or info on how to get this info? I need something stating that my insurance has been terminated, in order to get on my husband's insurance.

My pay was much better on MTShell - sm [2008-08-15]
Even with having to toggle back and forth between DOS and Windows and having to manually input all of the ADT info, I worked much faster. I had a bunch of accounts in smaller areas of the country, where the docs actually seemed to have the time to dictate, and they were great. Unfortunately, when MQ went to DQS none of these acconts had the want or the bucks to change their systems. I suppose I've been luckier than most because I've pretty much settled into 3 accounts, but I'll be honest and tell y'all that my primary is a cesspool account that ASR just butchers worse than the who are attempting to speak English do! And what is this crap about needing an AA degree? I never even got a certificate from the rinky-dink school I went to. Other than basic anatomy, physiology, and medical terminology, everything I've learned has been in the trenches over the past 15 years, for which I get paid $0.05 a line more than I did when I started - when I'm doing straight transcription that is. Grrrrrrrrr

RE: Question [2008-08-15]
Congrats. I too left after 9+ years just about 2 months ago. You PS just wants to make sure why you're leaving. Mine was great about it. She asked if there was anything she could to make me stay and I said nope. She also told that about 2-3 weeks after your last day, you would receive labels to return your computer tower. They didnot anything else back but the tower. Hey, I got a free pedal and extra monitor out of the deal. I did request that she send me an email stating that only the tower needed to be returned, just to cover my butt in the long run. I got the labels right around the time she said they would come. If you kept the boxes they came, then all you have to do is tape it back up and slap the sticker on and drop it off at an UPS store. Took me all of 30 seconds. Didn't cost a thing. I did just get the last follow up survey MQ gives to see how satisfied with our job experience we were. They asked, if they offered more money would I consider staying. Said nope again, I am really happy with my current company. Told them I was not happy with having to take a pay cut for a program that was not learning and did not improve my production what so ever. Not as brutal as some probably would have been, but I think I got my point across. Hope this helps. Congrats again.

i wish [2008-08-14]
sound quality were the only problem. my line count, which is supposed to be 1200, yesterday it was 777!! a combination of cesspool crap, combined with even my primaries be awful...doctors who take 8 minutes to say one word, but you can't fast forward or speed up because you might miss something and when they do talk they talk fast...its like say one word, then leaf through papers for 2 minutes, then 2 words, then groaning and ho-humming and more paper shuffling....if i have a day like today i'm going to e-mail that i'm sick, because i'd rather take PTO than get fired for a low line count. god i hate Medquist so much. i understand needing a line count to account for productivity, but they really need to not be so tight-assed about it and make exceptions for days like these. i hate hate hate them so much. please please please hire me job i interviewed with yesterday. pleasepleaseplease.

best thing to do is watch what you reply...sm [2008-08-14]
if you don't want your thoughts (and hence your identity) read publicly, don't post it. When you post anything on a forum it becomes public knowledge, and as I have seen happen many times on here, people figure out who you generally are by your postings. I am assuming that the poster who uses the same name as yours may have posted some not so nice stuff? I wouldn't worry about it because as above poster said, those who want to really find out your information will be able to tell who posted the message, so you have no worries. The best advice is to try to post positive messages, leave if you cannot deal with what is said on here (I am posting here now after being gone for a very long time because of all the bickering and meanness that goes on here), and try to have something intelligent to say. Don't give out information that you know is private, especially company policies. Of course it is a great place to vent and share those horrible days when it is nothing but garbage mouth dictators, messed up reports and crappy line counts! I have found that most of the people on this forum are helpful, and can make you laugh when you just want to cry.

what about the docs? [2008-08-14]
does support care if its just the doctors' dictating practices that make it impossible to make a decent line count? if someone could just tell them that we are dying here trying to make a living and if they would just organize their thoughts BEFORE they start dictating, they'd be making our lives a whole lot easier. some of these doctors sound DRUNK! they slur every word, all their sentences run together, its just impossible to deal with. again, these are things that are part of our business, but when you are getting paid by the line vs the hour, you just can't make it. when i worked in an office, i could at least talk to the doctors about it, and they'd make an effort. i feel that no one ever talks to them now that we the invisible are doing their work for them. if they were made aware of the situation they might care. but i'm living in a fantasy world.

I agree [2008-08-14]
one of my exsupervisors sent an email out stating that you should not be logged in to etime while notphysically typing. it was as descriptive to say you should not be eating at the computer askeystrokesare counted while you are logged into docuscribe and E time and it couldlower your pay rate such as for pto. This was after he found out people were being logged in for 8 hours but actually working only 5 hours!This was about 6 months after statutory turned employees. I do not know about the rest of you but every 6 months my PTO rate is either a little higher or lower than before so after those experienceswhat is thebig deal about logging offbecause like you said you are not typing the whole time. I am just replayingthe voice pedal and maybe filling in a blank.

I agree [2008-08-14]
one of my exsupervisors sent an email out stating that you should not be logged in to etime while notphysically typing. it was as descriptive to say you should not be eating at the computer askeystrokesare counted while you are logged into docuscribe and E time and it couldlower your pay rate such as for pto. This was after he found out people were being logged in for 8 hours but actually working only 5 hours!This was about 6 months after statutory turned employees. I do not know about the rest of you but every 6 months my PTO rate is either a little higher or lower than before so after those experienceswhat is thebig deal about logging offbecause like you said you are not typing the whole time. I am just replayingthe voice pedal and maybe filling in a blank.

CSR's job [2008-08-14]
supposedly the CSR on the account is the one who is SUPPOSED to address these issues when they're given to the PS, but you know how that goes -- either they do or don't do it and how are we to know?? And until some of thedoc's change their attitude about we've done our part, you do yours and deal with what we throw at you and make it right nothing will ever change -- they just don't care and the ones who do truly care are in the 0.99999% and when you get one of those gems you just want to give them a hug if ya could!!

OP, original poster, said she got jobs back that the [2008-08-09]
If a client returns a report to MQ, it goes on the MT file and is most definitely counted against an MT. Have several reports returned from the client for errors, and you can be dismissed. If QATL was just going over old reports that is a different story.But if job gets returned from the client because they were unhappy with it, its weighted heavily against the MT. Most accounts get refunds and credit for returned reports, so MQ does not consider it no big deal. You have your MT jobs and I have mine, and one should not just laugh at getting your work returned from the client.

No, not safe to say [2008-08-09]
all who return are substandard MTs. I left all other companies on good terms, 99% or above quality, above average line counts, and they welcome me back any time. It was not my experience that other MTSOs aremuch different in quality demands than MQ, in fact some are very sloppy.I have had 2 audits since coming back to MQ and was off full QA a week after coming back. I have a friend who worked at MQ and hewas let go due to quality issues, so yourcomment that MQ QA is a joke does not make sense to me. I like QASAR and am glad they brought it back. In my experience, no other company I have worked for has a better system of keeping their MTs informed and learning as far as quality and finding that new term. With many MTSOs you have to ask/practically beg for feedback, again in my experience. I have been in this business a long time and know many MTs working at many other companies. There are some very good small MTSOs out there to work for, but many of these just cannot compete with the nationals as far as cost of business and are going away. The reason I came back to MQ was because of wanting a reliable paycheck, reliable work that MANY other MTSOs cannot guarantee, and I really like the DocQScribe platform. As far as the C-pool, at least it is work when work is low on primaries and with my years of experience not such a huge problem as to be a deal breaker. I like the fact that I do not have tointerrupt myproduction/work scheduleto call someone and ask/begfor work when my primaries are low on work, something I found very irritating with other companies. As a professional, I treat work as work. Ido not whine about no work one day and then whine about having to do unfamiliar work the next. I am happy that MQ gives me that option as I have bills to pay and that is my bottom line. So, everyone's experience is different and one blanket statement about how things are *elsewhere* compared to MQ issimply notan accurate picture, especially the statement about why people return to MQ. I am sorry your experience with MQ was so horrible and I wish you all the best

How can you say that? sm [2008-08-07]
How can you say that this person deserves to be fired. I'm not agreeing with what she did. She knows now that she made a mistake. I think her PS should have brought it to her attention, and told her not to do it again. If she does the same thing after that, she would have to deal with that. With the economy the way it is, jobs are hard to come by, and I wouldn't want anybody to be fired for something like this.

I have had the same problems. I have also brought SM [2008-08-07]
this to the attention of PS and others. One was so bad they got back to me and said they would deal with the client to see if doctors were using cell phones, etc.

Honesly, you should feel lucky if you're not legally [2008-08-06]
deal and an issue that has been dealt with time and time and time again on mass emails, Qnet, the ethics gargage and code of conduct, etc. Its a huge deal, time card fraud, and it does not matter that you are paid on production. You know better. MQ, while I loathe them personally, has had to pay millions and millions of dollars in lawsuits and fines and penalties for time card issues after being sued by MTs and caught by Dept of Labor. Everything you make is based on your time card issues, so you have no excuse. It is also crazy to be complaining about it on the internet, and giving way too much detail to identify you. And filing WC to boot. As someone else said, hopefully lesson learned for you, but you broke the law, federal law.

but what about [2008-08-05]
Lehman Brothersinvesting all that money (123 million) in Cbay so Cbay can close the deal? without them cbaywould not be able to buy the shares.Cbay sends all the work to India and supposedly Cbay clients are happy with the set up. It just sounds fishy for someone to invest all the money into a company that offshores.

With MQ you get what you get. That's just the way it is. [2008-08-05]
If you don't like MQ ASR, tough. If you do not like reading client profiles, deal with it or leave. You want a raise? Not happening with MQ. MQ does what they want to do when they want to do it with no regard for the lowly MT. That's MQ in a nutshell regardless of the spin they give you to the contrary which I pay no attention to or I would be just as dizzy as MQ.

I won't support it either....sm [2008-08-05]
I understand why this doesn't seem to be as much of a moral dilemma for everyone besides the MT at MQ. No other position in this company generates an income for the company... unless I'm mistaken, then please someone, enlighten me. Clients don't pay for anything but the lines MQ produces for them, and those lines are produced by the MT... not the CEO, not the client reps, not the sales people, etc. Granted, all those positions are needed, but the MTs are needed worse because if you have no MTs, you can't provide service to a client, period. If I was being paid by the hour like QA, QKL, PS, on up the ladder, I too would think - no big deal who owns us, I'm not lining their pockets, they're lining mine... as long as I'm still getting a paycheck, no problem. Well, as for me... Every keystroke I make beginning tomorrow puts money in a company from a country that I do not wish to associate or do business with. I know Phillips was a foreign company also, but they were not trying to destroy the American MT industry, they were trying to better our technology and helping to create a better US transcription base -- big difference here. I am supposed to have a few more days to work before my notice date, but I'm not sure I can give one keystroke. Like MC said in his letter to all of us -- there are 1500 transcription companies competing in this market in the US. I think there will be room for all of us out there, especially when the clients leave... they have to go somewhere. I'm glad I found my new home already. Sure, it's a little less money per line, but the work is terrific and I can actually make more... and with a lot less stress. To all my MQ MT friends --- The writing really is on the wall now... on the walls of the London stock exchange as of 8:00 a.m. tomorrow morning.

No one is going to hire union employees when they can get the work done in India cheaper. [2008-08-05]
You have to deal with what is. Unions have become obsolete since NAFTA. The politicians have gotten us in this mess and they aren't going to help us now. Think about all the union factories that have closed after the owners found they could get the work done cheaper in China and did not have to pay union workers. I am not against unions but I am a realist and hate for anyone to think that a union will save your job IF you could actually start a union. Since NAFTA agreement signed by President Clinton your union job will be quickly eliminated. I am not an expert on NAFTA but I believe American companies actually get tax benefits for shipping jobs out of the US. We are in a mess and need to figure out a realistic way out and a union is not realistic at this stage.

Yes 3 CPL over your average lines done [2008-08-05]
IT is not 3 cpl on all lines,only whatever lines you do over your average, which they conventiently figured out (mine was 6000 lines), so I would have to work SAturday and Sunday (which I normally do not) and pray I get my primary otherwise, the line count goes to heck and maybe I may not make my line average let alone the extra line to earn the extra 3 cents per line (BIG DEAL!)

my mistake [2008-08-05]
I read the one link wrong. I thought there were extra shares because of the investment firm but its only a subscription of new shares that will take place tomorrow morning because of the deal.

This was GOLD. OMG. 209 pages of FACT. [2008-08-05]
I am too afraid to copy or quote parts of this document for reasons you will understand if you even open the link. OMG is all I can say. And, uh, YES, Kumar is the head of everything, always has been and always will be, along with a HUGE chunk of change as of 8/6. Wow. All I can say is every single MQr who wants to know all details has to read this document. It is the answer. I only got to page 40 and learned a lifetime of stuff, and also confirmed every single thing I have believed with this deal and LOADS more. Congrats on finding this. I can't imagine anything more definitive or informative.

and because of 2013 ... [2008-08-04]
Phillips has it set up that they would still have money coming fromMQ because of this deal up until 2013. I have to look for the link where I read that.

I know the link. [2008-08-04]
So it is basically a done deal. CBay has taken over US.

Great post, Maverick!! Here's my initial [2008-08-01]
Well, I can't remember now if the article said that the NJ judge is recognizing this lawsuit with merit or not. That would be first. Is this lawsuit going to be considered valid by our courts? If so, good and bad. Good in that definitely it sounds like it would for sure buy our US MTs jobs for a longer while. And, assuming that the combo of business practices that they are trying to prohibit from happening until the year 2013 refers to MTing, that would be super good for everyone, maybe. On the surface, it looks great, like maybe the sale will be held up for a while, and/or maybe some parts of the business - though we don't know they are referring to MT, they may mean ASR for all we know, may be held upuntil 2013. The potential downside is that is has been started before that MQ just can't hold up much longer thru any more lawsuits. Plus apparently that cash well that I thought we had is not as cash-y as it sounded. That was in one of the lawsuits before, and too complicated to deal with now. So, interesting, to say the least. But the earlier articles were acting like CBay was picking us up at fire-sale prices, since the company is in so much trouble and Philips is done, over it, and wants to dump us. So, if we can hold up to more court wrangling, sounds hopeful on the MT end at least! For once! Yeah!

Speechless here, too. Does the shadiness and [2008-08-01]
smoke and mirrors ever, ever end with this company? What shocks me more at this point is who, what client, would ever in a million years ever want to do business with MQ? Our reputation was in the toilet before all this. Now its even lower, if that is measurable. So sad what greed can do to people. I was going to say men, but I guess that's too sexist. Yet for the majority, our controllers or puppeteers have been male, I believe? With the occasional token woman in the mix. Not a company to be proud of, for sure, and this whole Indian deal is smelling more rotten by the second. Disgusting.

If logic is speculation, then what I have done is speculate. [2008-07-31]
An Indian company with Indian MTs working cheaper than American MTs has bought MQ. What part of that is speculation, unbridled or otherwise. What does the price of oil have to do with MQ being sold to an Indian company? This has nothing to do with my being unhappy with MQ. These are facts. My being unhappy with MQ does not alter facts. Deal with the facts. Pretend you are Mr. India Businessman. You are out to make your fortune and have reached the goal of purchasing MQ. Who are you going to staff your company with? The cheapest labor from your native country or American workers who make more money? Logic always prevails in a debate and the price of oil has nothing to do with this debate.