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Serving Over 20,000 US Medical Transcriptionists

Looking for call-in systems with editing and electronic sign.

Posted By: Dixspot on 2007-01-28
In Reply to:

Do you guys know of any that are good and reasonably priced?  Thanks for the info and if you have other advice I am willing to listen. I have an office that wants a call-in system with the ability to edit online and use an electronic signature if possible. I use DocShuttle right now with handheld recorders and this is new so any help is appreciated.


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Call-in systems
I've tried out 4 so far. What are the good/bad points of the system you are using?

Thanks!
Call-in phone systems
What is the best call in phone system out there. I do not want call in on tapes though. I appreciate your input. Deb
MTSOs who work with call-in dictating systems. See inside.

If you work with a call in system, would you be willing to share if you like it/don't like it, how your transcriptionists acess their work (internet or through the call in system), where did you buy your system and is it efficient, etc.  Thanks.


You can sign up for the national no-call list...sn
Found on google. I signed up both my land line and my cell, and now when calls come they are really for me and not someone I don't want to talk to! It took a bit of time for the process to take effect, but it works great! Good luck to you.
You need to sign in as administrator, for help, call support. nm
.
C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I use the electronic version as well - no more books for me. All references are electronic! nm
x
Can you use a plus sign for hyper and minus sign for hypo?
x
I found out a long time ago that there are two kinds of editing.. one is editing MTs work (like QA)
and the other is editing as in VR. I have done VR editing, but when I put down this as experience on a resume, I was asked by the HR person if this meant that I had "edited" other MTs work. I think there is a lot of confusion out there and I wish they would just keep that as QA instead of calling it editing. Just be clear in what you want to edit as most companies that expect you to "edit" other MTs in a QA position do require you have a lot of experience. If you just going for VR editing, which is what Transcend has available and there are a few companies out there doing VR, none of which I think really require much experience as it is easy to learn. Hope I made some sense and it can be pretty confusing on how companies use the term "editing" thus it effects their expectations as far as experience goes.
Editing is the higher skill. I earn more editing SM
because I'm able to produce more--if the company doesn't adjust the way production's figured down and down again to keep the account from going elsewhere (when that happened to me on EditScript with no explanation of why my income was dropping, I went elsewhere also).
That is true, when you sign up you sign up from the
day your former insurance terminated. Then it is on a month to month basis.
I don't know about other systems.
I use Express Scribe sometimes but I only work on eScription. I know with a connection that slow you aren't going to be able to use EditScript. I think that the only way you are going to be able to get around that, if you are doing strictly QA, is to use EMON and not use EditScript, although I'm not sure you'll be able to get the voice file to download that way either.
I don't know if different VR systems
But, I have been doing VR for only a month, and I have noticed that the system DOES learn. Mistakes that it made before or phrases it didn't pick up before, it is now getting much better. I used to not want to believe it, but now that I have seen it with my own eyes, I know that it will only be a matter of time before it replaces MTs. Since I have over another 30 years in whatever career I choose, I have decided to get out. No sense in going down a road that leads to nowhere.
I have wireless for 3 systems but I believe you
will have to have DSL coming in on a router. From my understanding (and goodness knows I could be wrong) I don't think you can have "wireless" internet without a router from another source. The router is attached to your phone line for DSL and sends out the signal for other wireless adaptors to pickup.

Dictation Systems

I'm looking at going from the good ol' tapes to digital dictation.  What is the best choice for the $$? 


 


Thank you


Dictation systems
Can anyone recommend any good Internet based call in phone systems for doctors to utilize without spending a lot of money on phone line based/computer systems.  Thanks
Reminds me of systems
I've worked on that used Citrix; not being computer savvy, I don't know if they called it a Citrix server or what, but apparently it was a company that they used for some part of the process, and it was not compatible with the software. They I think they had to switch to some other company to speed things up.

That should be about as clear as mud. Sorry.
How about under classification systems in
AAMT BOS(assuming you have this/if not, you can get free through MQ). Hope this helps!
digital systems
I would go with a DVR and have the docs load it on their computer.  Sounds great!
Are systems capitalized in ROS?
no msg
Some companies' systems are not
compatible with the "new" software, just like a lot do not use Vista. You have to buy what is required to work.
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to

we received our "incentive packet."  They don't even have the wherewithall to contact us personally.   These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.


Question about Editing for those who do editing
What would you consider to be  the average amount of lines a day of editing based on a 65 space line in an 8 hour day.  If you can do an average of 1200 straight typing what would be the expectation for a day of editing?  What do you think is a fair rate of pay for that editing? Do you know of companies that offer a tiered incentive rate for editing rates to do most of them offer a flat rate for lph?   Do you find you make more money,  less money or about the same than straight typing?  Thanks to anyone who is willing to share this information.  Feel free to email if you would rather share by email. 
VR editing versus MT editing pay

Greetings,


How does VR editing prod. pay compare to hourly pay ($15) regular QA and constantly being threatened to start being payed production.  Are there any special tricks to know to make good money on a VR program?  Any companies that have VR and are better than other ones would be appreciated as well.  Any and all assistance much appreciated-have to make a change shortly, so looking for a great company that offers ins. benefits.  Thanks for your time.


How hard is it to network 2 systems
I would like these 2 systems to talk with each other and have no idea of how to do it?
Systems are not down for long these days.
dd
So right about the Huge Health Systems - sm
in fact, that was 99.9% of the problem at my hospital. Once it got gobbled by a greedy HMO, everything went downhill fast. They got their fancy new campus at the expense of quality medical care and ethical treatment of its employees.

The run-'em-in and run-'em-out style of practicing medicine puts a lot of pressure on the MDs to see patients quickly, but it's SO not thorough! I saw this not only in the rushed, often mistake-filled reports they dictated, but in my own care as well. They lost a lot of their top-notch MDs because they refused to practice that superficial style of 'Mc Medicine'.

When I see all the greed in the HMOs, and the overspending on upper management and not enough on the nuts-and-bolts of what makes a good hospital, it's easy to see that although they're high-on-the-hog right now, alot of those pompous U-no-whats are riding for a BIG fall someday. I hope I'm still around to see it - it'll make my day.
Rosemarie is right on for trained VR systems. SM
You are obviously currently working with a new system that is still learning how to do its job. The first typewriters were undoubtedly really a pain to use, too. The poor clerks of those days must have begged just to be allowed to use their pen and ink as they always had.

My current system isn't as learned/advanced as my last one, so lots of corrections. It's about as much fun as doing QA cleaning up after a pack of new and sloppy MTs. But it's a temporary situation. And my current pay rate reflects the time needed for all those corrections. Does yours?

Over time, though, more and more reports do start coming through in good condition until most of them just require some general cleanup here and there.

Editing does shift emphasis from one skill to another.
I can see how the very fastest of typists might not make more editing than typing--they always speeded the dictation up to match them, and how people with little talent for editing might make less, but most people should do just as well editing as typing and many do make more at it.
Nuance or OPUS systems

Is anyone out there in transcription land familiar with either of these systems?  I'm starting work for a new client (Pathology) and find them inefficient and require too much non-transcription work to look up doctor's names and demographics.  I'm wondering if I'm missing "something".  Thank you to anyone who can give me a clue.    d


voice reginition systems
If you get dragon and have it listen to the dss files that come in will it automatically start typing the doctors dictation or does it have to be the same voice over and over?
Dictation systems - all input welcome

Hi.  Please let me know if I should post this on a different board. The hospital I work for is looking to change dictating/transcribing systems.  We have dictaphone extext and are looking at WinScribe, Escription, or really we are wide open. 


Does anyone know of a good internet resource that compares the pros and cons? 


Would any of you be willing to share your experience, good or bad, with any software you have used? 


Is there a forum or a thread that has already covered this you can direct me to to research?


TIA!


Brinker Information Systems
Has anyone heard of Brinker Information Systems, LLC?  I can't seem to find them on the web or anywhere.  They are based out of Center City, MN.  They have sent me papers to be faxed to them for IC work, but they did not ask me to test for them or anything.  I am leary to send them anything.  If anyone knows anything it would be helpful.
Brinker Information Systems
I am in the same situation. I would like some information too if anybody has some. Thanks
I agree, we train the VR systems and when
they are perfect (maybe this will never happen), then VR replaces us. Duh?
How can this be an incentive for MTs?
Front-end/back-end systems...

"Front-end" SR means that the original dictator's speech is turned into text. "Back-end" SR means that someone listens to the original dictator, redictating and "cleaning up" the original dication.  This "sanitized" redictation is then fed into the SR engine. 


The main disadvantage of "front-end" systems in the healthcare setting is that they must try to adapt to the speech peculiarities of many different dictators, whereas a "back-end" system only has to deal with the speech patterns of one dictator, namely the person who does the redictation.


Back-end dictation adds a layer of human intelligence to the conversion of speech to text because the person redictating presumably catches errors, eliminates hesitations and miscues, squares up ambiguous sentence structures, etc. - things that front-end dictation cannot do or does very poorly.  As such, while the back-end speech engine might still cause some errors that require keyboard correction, there should not be nearly as many as front-end systems produce.  And, a back-end SR application can be less sophisticated than a front-end system because it is not being required to deal with so many vagaries of human speech.  In fact, a back-end SR application does not need artificial intelligence at all, whereas front-end SR really does.


 


 


 


CHS is Community Health Systems
xx
Typing and backwards, what systems do you use?
NM
Point of Care systems

Anyone here had experience with doctors going to Point of Care systems (Pulse)? My doctors are trying this now and I'm wondering if it will be too difficult and time consuming for them. Sure is cutting way back on my work. Thanks. Teri.


Point of Care Systems
It's my own account. They use the Pulse EHR.
can't she just do a systems restore to the day before she downloaded it? nm
x
Yes, the icon is in the systems tray. nm
nm
*70 will disable call waiting unless you are expecting a call and want it on (nm)
x
Prison systems in this state use in-house MTs, I am almost certain of.
dd
I don't think the present Voice Systems will improve
I believe it is best not to name names, as others have pointed out in this message board. So, instead, I will simply post the job as listed on MTjobs.com and say that the same person is posting this job as when I was bilked. 'Nuff said.

Voice Systems, LLC
Contact: Cindy Adams
PO Box 72046
Albany, Georgia 31721
voicesystems@mchsi.com
Telephone: NO CALLS, Fax: 877-883-9873

Title of position: Transcriptionist
Experience: 10 years as a transcriptionist.
Location of position: Georgia
At home or company: Work from home
Full or Part time: Full-time position
Type of Transcription: Many types of transcription.
Specialty: Orthopedics
Job Description: 10 years experience with orthopedic operative notes and discharge summaries.
Hardware/Software: High speed internet, Pentium IV computer, XP Pro, Word platform, familiary with VXP player, and typing into hospital system.
Method of sending/receiving dictation: Internet based
Compensation Information: competitive, 65 cpl, IC status only, great opportunity
Date Posted: 2005-10-17 12:49:12


Try opening up ShortHand before log in. Works with other systems like that. nm
s
He is an informations systems analyst at the university here. nm
x
They have always done well by me. I don't trust the computer phone systems. sm
If my computer goes out, them my phone goes out and how will I call them?  I prefer to have my eggs in several baskets.  Computer and TV cable on the same line.  Phone on a land line, Verizon.
You can still buy some computers with the choice of operating systems.
I know for a fact that you can do this on the Dell website, although not all models offer that option. Your best bet is to find someone who can buy a computer that does what you need it do to, no more and no less. That way you can pay for only what you want/need.
I need some advice on digital dictation systems
I am talking to a psychotherapist about possibly doing her transcription.  She does not dictate presently, but is interested in getting started. I am thinking of asking her to go digital, but I don't know the first thing about getting started, what equipment we'll need, etc.  I currently work for a national, so they sent me the PC and footpedal, and that was it. Any advice would be so appreciated.  I don't wanna sound like a dummy when we talk...thanks y'all!
Electronic BOS
If you open your Electronic BOS and do a Control F, you can type in whatever you are looking for and it will take you right to it. Much faster than using the book.
Or Go Electronic

I currently have all of my word books, drug books, and dictionaries on my computer.  About the only book that I may ever need that I don't have on my disk is *One-Word, Two-Words, or Hyphenated?* and my anatomy book, but there are some great websites out there, in addition to Google, that can supplement this when I'm away from home.


One of the last places I went to where I actually had to take work with me was Las Vegas.  We had a BEAUTIFUL view of the strip, so I just turned the hotel desk sideways so that it was up against the over-sized windows and I just typed away!!!  I would rather have been ON the strip, but the view while I was working was definitely different than the trees-and-mailbox view that I get at home!!


I just took my laptop, external ergonomic keyboard and mouse, foot pedal, and headphones.  I had to pack the keyboard in my suitcase and pray that it wasn't crushed, but everything else fit nicely in my laptop bag as a carry-on.  I think the high-speed connection at the hotel was around $20/day, but I had no connectivity problems with it.


A lady I used to know traveled full-time with her retired husband and so she had a new *view* every week!  She had a satellite connection hooked up to her RV and so she would work on the road.  I actually think I might postpone my own retirement just so I can have the experience of working in a different state every week!!