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Another conf call today, maybe some answers NM

Posted By: In The Dark on 2009-09-30
In Reply to: to MDI people - sm

nm


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I missed the conf call, but got an
e/m intro'ing my new supervisor for my acct.  Do you know what she got promoted to?
I haven't sat in on benefits conf call yet, but I think (sm)
I am going to stay at 35. Hubby carries insurance, I might need to think about it for the 401 though. Seems like I was told when I hired on that the company didn't necessarily make contributions to that though. I did like the way they tried to figure a way around raising the cost of benefits to the majority of us.

I still am extremely happy with the company, particularly the percentage we are paid for ASR compared to so many other companies.

My main account was lost in November and my STM bumped my secondary to my primary and gave me another secondary. Works for me. I was pleased she was able to find me something so quickly.

I have tried to be careful and not go outside my hours when things are low. Took another PT/IC job to pick up the gap. MQ would have eaten us alive had we gone into someone else's shift to pick up the lines/hours.

All in all, I think i will stay 35 and keep my PT/IC on the side. If I had to pick up to 40 with WMX I don't think I could handle both and I like not having all my eggs in one basket.
LOL! people do act like dumb shiete buckets when on conf call
:0
I got a call the day I sent my resume and answers in. Maybe you the OP is not all that she thinks s
the positions that had open were not a good match for what she has done. I read her post a few times. It says that her skills do match the opening that she applied for, not that she was a bad Transcriptionist or anything like that. Their question sheet is pretty specific. If she was looking for hours that they did not have available or a type of account that they did not have openings for, that would explain it. At least she heard at all. I applied to at least a dozen companies, many mentioned here often as good or great companies, that never even acknowledged my application or resume. Each experience is obviously different.
Got the call from MQ today

Came from "Mike" at corporate MQ number on caller ID.


Just wanted to verify that I got the letter and that I would be getting the new benefit package in October. I politely asked if he could give me any advance FYI on any of it and he said, nope, they were just calling & verifying we received the letter...and that October was not that far away  my last name starts with G & I'm in the midwest, so maybe their going in alpha or by office, who knows.


I did ask him a question about the new links on the QNet, about what to find on there and he actually had to pull the page up and his computer was running so slow he said, that I just told him never mind.


So...the suspense goes on ladies and gents.


I got my call about my pay cut today...sm
They have decided to pay based on the level of the account you are on. There 4 levels. I believe I understand that level 1 starts at 8 cpl up to level 4 which would be 9 cpl so it depends on the account you are on and if you make more than that account's level says you should whether you will get a pay cut.
I received a phone call from MDI mgt. about my questionnaire answers and told ICs must by E/O ins.
x
I took their test yesterday, and today got a call
with no interview, nothing - and got offered a job. Want me to train tomorrow, and start next week already. Seems suspect. Although, he did say they have the account, but can't actually get it up and running until they get people in place. Very weird ... I pass.
FOCUS offer! I had a call today sm

from a recruiter at Focus.  They offered me a job doing acute care supposedly 60% VR and 40% MT.  I can't say that I would even think about it.  What I don't get is this:  She said these reports have to be listened to all the way through.  BUT, you don't get paid for the whole report.  You only get paid for the lines you correct.  The way I see it is you could be listening to a three page report, correct 4 lines and get exactly 16 cents!...4cpl!  Am I interpereting this correctly?  This is absolutely ridiculous.  I don't care what people say, there is no way you could make any money doing VR at that rate.  Is there something I am missing here?


The real frosting on the cake so to speak was the fact they they said their tech people are in India!  I don't think so!  Im not giving India any of my business.  Its bad enough to call the utility companies and get these folks much less having tech support over there.


Somebody shed some light here!   Thanks


Can anyone comment on your Acusis conference call today? Hoping you're all still gainfully
s
Saw ad for Millennium Business Services in Florida.. has anyone heard of them? Archived info is conf

nm


Yes, call waiting works. I also have call forwarding from my home line
NM
You can call it greed, I call it feeling like
I am back in the 80s with the money I am pulling in. SS, retirement check and my paycheck, cha-ching. Not planning on taking it with me, never. Love to travel and have 4 places planned for this year. High maintenance lady here. Ta-Ta.
Answers
They do overstaff with incompetent people, run out of work, then lose accounts to other companies. They didn't care if I starved, so I left. My accuracy rate was near perfect. Don't know what their problem is.
Well that answers everything!
..
answers
Software is free, yes they have a word expander. They do not, however, pay for spaces and it is based on a 65 character line. The manager I spoke with and the hiring person were very very nice, but the training lady was extremely rude, short, and acted like it was just killing her to even set up training. It was because of the training lady I didn't accept the PT job with them.

Their benefits were okay as well.
Answers
Yes. I have a fairly steady supply of work. I haven't run out of work in a long time. A few years anyway. Sometimes it's low but I haven't completely run out.

As far as flexibility. They are pretty flexible as long as you don't abuse it and let your team leaders know what is going on. If you have to leave in the middle of a shift you should let them know when you are leaving and when you will be back.

After all, they still have to cover STATs and when someone isn't working when they should be, they will have to scramble to find someone to do STATs when they come up.

Unfortunately, they are tightening the reins a little bit on the flexibility because some people abuse it. I haven't had any trouble though.


Some answers for you.
StenTel is a franchise organization. Someone buys a franchise from them and then run it pretty much as they choose. When I worked for StenTel out of Springfield , Massachusetts (who designed the StenTel system and then began the franchise), the pay was low and work sporadic. I don't know of all of their franchises offshore or not, but if they do, then you can bet the work will be only the very toughest reports and nasty dictators. The office I worked for only hired IC status, but like I said, each franchise is run differently.
Answers
No equipment rental fee - new Dell with flatscreen (nice equipment) and they provide foot pedal.  Need DSL or cable - they do not reimburse.  All internet based.  I do acute care, so don't know about radiology.  Line rate for acute care is not the highest, but there is a good incentive.  I believe the pay is biweekly but not sure (I am an employee of the hospital through Diskriter, so I get paid directly from the hospital and pay dates are different).   
Some answers -
Part-time with them, I believe, is anything less than 32 hours. I don't know how they handle IC, but would venture to say they would not require anything of you the Dept. of Labor would frown upon. There are 2 platforms, one is Merit (very easy to learn and user-friendly); the other, I believe, is ExText, but I don't know anything about it. I do not know of ANY account they have that uses VR.

HTH. Good luck.

answers
I am new to the company, working on neuro, Touchtype platform, and seem to be pretty slow due to entering demographics, switching from screen to screen to enter and find information such as doctor name, patient number, etc, etc, etc. I was wonder if Vscript was better and it sounds like it is. Maybe I should ask them about that.

Are you on the east coast? I am in OK. Kinda' rainy here today.
answers

My supervisor is in Louisville.  My account is in California.


I've never faxed anything to them so I don't know if they have a fax #.  I pasted my resume in an email and sent it to them.


Good luck.


Two answers
Deventure - you don't buy anything. No contribution to retirement. No bonuses that I am aware of.
Thank you for your answers. Do you sm
happen to know the name of the platform (the software program)that is web based or what your Expander is called? Thanks. I am making up a list of maybes.
MORE ANSWERS
Precyse - OKAY

MD-IT - ?

OSI - OKAY

DDT Arizona - ?

TTS - NO PAY

Zylomed - ?
Answers

Precyse - OK


OSI - Absolutely NOT!!


All the others - Have no idea.


a few answers
Most of the stuff you have already read probably still holds true. Spaces are included in pay, headers are not. Pay depends on if you work part time or full time and your experience, etc. As far as I know, all accounts are acute care and they also have radiology. No set schedule, you just commit to a certain number of lines a day and you have to finish them some time during that day.
Answers for you...sm
5 cpl for editing. Very user friendly. The program counts lines and you can check this at any time.
no answers
I worked for OSi for a time, it has been a while now but I did notice that it was harder than heck to get lines there. I would have to type over 50 reports (clinic) to get my line counts in, at the company I am with now it only takes 20-30 reports to get my lines in for the day. I heard people say it in the past but when I asked questions I never got answers. So, needless to say I no longer work for OSI
Answers
Keystrokes:
1. Unicare

2. Depends on account (I use Meditech)

3. YES!

4. 1200 lines a day, 0.095 per line.

5. Very, very rarely. I have a back-up account but have only had to go to it twice, and once because they asked for extra help.

IMPORTANT TO ME: They do not send work out of the country. They care about their employees. My checks are correct and on time via direct deposit.
Answers...

Your current employ will remain as is.  Always tossed around to different accounts.  I have worked for another company (neither one of the aforementioned) and have never even been trained on a secondary account, let alone 9 or 10 others.  There is money to be made!!



answers
When I worked there, the account I was on the demo information was almost completely filled in beyond the date of the exam, but yes, that is what is meant by too much demo info to fill in (pt. name, date, time, dr., etc.).

She's a great person to work for, Emdat is pretty easy to work in, and I think you could make decent money there as an IC if you wanted too, by using normals and a short-hand program, although the pay is on the low side, IMO. I went with my higher-paying second IC job because my MTSO offered me full-time work and I didn't really want 2 jobs at the time, but I'd go back if I needed too.
more answers
Their new platform leaves much to be desired. We can't look at old reports like we could the old system and as of yet can't even check line counts throughout the day. They are supposedly working on getting the line counts to work with the new platform AnyModal Edit, but they have been saying that for months. Right now they email us line counts the next day, but they are accurate. I was more productive on their old platform of CTS - so basically not terribly happy with the new platform, but it could be worse.

They are an honest company. Pay is accurate and on time. They aren't for everyone, but are worth giving a try in my opinion.
MDI-MD answers
I've been at MDI for a little over 3 years. My accounts have had a slow period this summer but not so slow that I could not meet my line commitment most days. You commit to how many lines you want to do in a day and can do them any time in a 24-hour period so you can't get more flexible than that. I've always been treated with respect by QA. I think the website says MDI pays 9 to 11 cpl. The only con would be on some accounts you have to use a C-phone or Lanier and need unlimited LD.
answers for you
Pay usually starts at 8 cpl if you need bennies, 8.5 cpl if no bennies.  Not sure about shift differentials, as doesn't apply to me.  Incentive for over 6000 lines a week is 9 cpl for only those lines over 6000.  PTO starts at 12 days a year, to be used for sick time, vacation days, anything.  They just started using MModal for their software for both typing and editing speech recognition jobs, it is okay, I thought the older program was better.  Can't see old reports now.  Have to copy and paste demographics, don't get paid for those.  Report you see is what you get paid for, not Word-based, so doesn't look like the finished product.  They use ShortHand v.9.  New software is very, very difficult to be productive on and a lot of the MTs say they can type faster than they can edit the SR stuff.  They are still working out the pay scale for SR, so now it is average hourly of what you earn straight typing.  I think their okay, sometimes communication is poor.  I would say they have to be better than MQ from what I've read.  One advantage is they are flexible if you need to come on early, leave late, make up time earlier or later, different day.  I would try them before leaving MQ though, they are looking for PT nights and weekends, might get you in the door to know if you like them or not.
Okay, thanks. That answers all my ?!!!
nm
answers
Medware. Dictaphone Extext is easy to learn and easy to use. No multiple screens to enter data. Very little downtime. Tech support issues maybe once a month or two but not often. I can fix many of my own problems, maybe once a week to reboot, etc. Lines average 275-300 on good days, sometimes around 200-250.
Answers
Base rate depending on experience, plus incentives for evening and night shift, weekends, QA incentive. Also we have a tier system. The more you type the more you make as you fall within the different tiers. We get 1-1/2 for holidays and overtime.
Answers...sm
I have a primary account but also trained on one other for secondary. There are a lot of instructions to keep straight on each so they don't overload you with too many accounts. Yes, I got a lot of feedback during training until they were ready to turn me loose without having everything proofed. (Maybe 2 weeks to a month, can't remember for sure.) In the meantime they would send an update about everyday highlighting the errors you were making. It did take me awhile to get my lines up just because I'm on the slow side because I don't want to rush and make mistakes, but I work enough hours to make the minimum line count for the pay period, so they've kept me around. The first month or maybe 2 you get paid hourly because they know your lph won't be that great starting out. I don't know about the insurance because I'm part-time. I know they offer health, dental, and now vision but I don't take any of them.
Answers
How many hours do you have to work to make the minimum lines for part-time? Was it hard to remember all the demographics?
Some answers
So with TT, what should I expect starting out per line? I believe they start at 8.5 cpl, with incentives for 2nd and 3rd shift and for weekends and production.

Can I set my own hours? You can choose your own schedule, but you must stick to it and notify them when you need to make a change.

I read something about 35 hours and 6,000 lines per week, no schedule, you just turn in what you worked at the end of two weeks. Is this correct? You have to work 40 hours, 5500 lines for full-time to qualify for benefits.

How often do you get paid? Every 2 weeks on Monday, DD available.

Is there always work? I have yet to run out.

Do you almost always work on your primary account? Yes, I have not yet worked my secondary or tertiary account.

Is there a lot of ESL? Is there a way to get rid of the ESL job if you can't do it, unable to decipher (such as abandon)? Depends on account. ESL is just part of the package no matter where you work...some hospitals have more, some less.

Holidays, I read you work 3/6, alternating years. Is this correct? You work 3 holidays a year. You have to work either Thanksgiving or Christmas as one of the 3. If you work TG one year, the following year you must work Xmas.

Is it time and a half when working on holidays? Yes.

Benefits? How good are they? How cheap are they? Benefits seemed reasonably priced with several options available. (I was quoted about $134 for emp+child up to $236 (i think it was) depending on which plan and which options.

PTO? How do you accumulate this? 11 PTO a year.

Finally, would switching in your opinion be a good idea for me? Depends on what you are looking for.

Thanks in advance for any advice or opinions you can give me. I appreciate it.
more answers
When you need to notify them, do they usually allow it? Can you do it only a day or two in advance say if something important comes up and do they usually grant your request? I think they are pretty accommodating when necessary.

Also a question I forgot to ask in the OP: Do they send you a free computer or if they charge, how much is it? I believe you have to have your own computer, no charge for the software downloads, they send foot pedal, speakers and headset.
No answers yet, so I will say
I know somebody who does it by typing reports into Word and then pasting the into the document, I assume one at a time, as she goes, and I'm not sure how that helps, but I remember her saying that's what she had to do. I don't work with her anymore, so hopefully somebody else will have something more helpful.
Answers
All of my MTs and I live in the same community and we do socialize when we are not working so I know about their work ethic concerning their paid job or how clean they keep their house. I am not telling you what I pay her and I have no openings. Thank you.
Answers
You start earning PTO immediately, but you can't use it until you have been there for a year. At least I think that is how it is. I have been there for about 9 months.

I don't believe that any of their accounts will work with Vista. I have 3 accounts, all on different platforms, and none of them will work with Vista yet.

As far as the insurance, I really have no idea about it because I am on my husband's insurance through his work, so I don't use theirs, but I do believe that they just got all new insurance.

They have gotten a lot of new accounts and are a great place to work as they truly appreciate their employees. Good luck!
More answers
I earn 9.5 cpl there. I have one main account and 2 backup accounts. My main account is an ER account with lots of templates, and I can easily average about 2500 lines a shift on that account. My 2 backup accounts are basic 4 accounts and I generally average 1400-1500 lines per shift on those accounts.
some answers
Here's some info gotten from other posts, hope this helps. (It did help me.)
Pay dates 10 and 26. Insurance fair. PTO fair. Flexibility so-so. 2 platforms 1 does not pay spaces, 1 does. The 1 that does not pays higher line rate but paycheck does not equal out, difficult to get lines on that. Mixed reviews, some people stay a long time and love it, others quit because lines are difficult to get and they don't make enough. That sums it up on posts that went back a ways. Good luck.
answers
You can use your own computer.

Flexible PT status allows you to work certain days of the week. The only requirement is 2000 lines per week.
some answers
Work has been REALLY, REALLY LOW for a LONG time! Most of their accounts have went to SR, which is a considerable drop in pay per line. Less than half.

They usually get back with you rather quickly once you apply.

They use their own platform, iType and iPlayer. I believe they were developed just for FN.

They are really flexible with your schedule and I believe that they really prefer you to work at least one weekend day with your schedule.

They really don't require you to make up your hours if you miss, but if work is available, then you have that option. You have a lot of flexibility with your time.

They are a great group of people to work for. But again most accounts have went to speech recognition. Very little typing available. Their pay is good but no benefits. A lot of difficult ESLs too.

Hope this information helps. In my opinion, they are very, very nice and if they had better accounts and more typing, in my opinion, they could not be beat. But niceness does not pay the bills.
I don't think you going to get the answers you need
until you talk to your account manager. Give TT a call before you make any rash decisions.
More answers
No, you don't punch a time clock at all. I actually don't have a set schedule that I work, and they are really flexible. I have always been able to work as many hours as I want to make extra money. I actually started at 9 cpl, but that was almost a year ago, so it might have changed. Overall, I really love working for Keystrokes.