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Serving Over 20,000 US Medical Transcriptionists

As long as a company is offshoring

Posted By: sm on 2009-03-29
In Reply to: Actually they are keeping - jobs here. While other

work, they are taking away jobs from Americans. You can try to dress it up any way you want...offshoring is never a good thing for Americans.

I would rather work for a company who has to lay off employees due to tough economic times than to work for a company that offshores work. If the companies that are laying off were traitors like Transcend, MQ and others...they would probably not be laying ppl off because they would be padding their bottom line by paying a penny a line to someone in another country.

The companies who are loyal to US MTs will soon no longer exist because they won't be able to compete with all the traitor companies (Transcend, MQ, etc) who are able to offer clients lower rates because they have offshore ppl working for much less the US MTs.

This industry is going straight to hell. This is why I will soon be leaving Transcend and this industry altogether.


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Other related messages found in our database

Dictaphone is a company offshoring our work.
x
Yes, I think you should work for that offshoring company, go for it!. Feeding your family ist the m
Nobody is going to pay your bills and put up a monument for you because you refused to work for an offshoring company!
Great company. I've been recommending this company for a long time.
x
I have been with my company a long-sm

time and every once in a while I am asked if I know someone or their work.  I answer honestly and to tell you the truth I have said on a few occasions that someone couldn't keep to a schedule when I worked with them, did sloppy work, turned in bad work, etc. if I had that experience with them.


I don't think there is a list, but at times people may or may not receive a job offer based on that kind of situation.  I have worked at a number of companies over the years and if they've been MTing for long enough, I either have worked with them in the past or know their names from the grapevine.


How long had you worked for the company? sm
I feel like a dolt for not doing any research on this company before beginning to work for them. I was already a bit apprehensive because they do not have direct deposit. Had you worked for them long before the problem with the paychecks? My feeling is, first check they miss, I'm outta here, but that does not compensate for the money already lost. :(

Thanks!
When my company merged not too long ago,
in the beginning nothing changed. It would be impossible to suddenly change things overnight, and the dust needed to settle.

So we still worked as if we were with our old company. Same accounts, same software, same management, and paychecks had the same old company logo on them.

Eventually we all signed something - I don't even remember what it was, but nothing, obviously, that made any kind of an impression on me.

We eventually changed insurance companies - several times. Each time, the coverage shrinks, and the co-payments grow.

We had a few teleconferences in which the new owner spoke of the new company, and the changes we could expect in the future. (One was that we could expect to make more money on their new software. That didn't happen).

Bit by bit, changes were made in things like the software we used (many changes, as time went by). Changes in the website, a few changes in management at a time. They weren't all let go en masse, but one by one, our wonderful managers 'left the company'. Different QA people, finally a different logo on the checks, etc.

They changed from paying by the keystroke, to paying by the line. I was suspicious of that, but checked the new method against the old, and the pay was the same. Until, of course, they eventually 're-tiered' everyone, and cut everyone's pay - MTs, VR people, and QA.

We did get emails from the new company, but not that many, just when needed. I don't remembe4 how long we waited before we heard anything, but I don't think it was very long. Most of our information at first came through teleconferences, and through our immediate supervisors. I would say the supervisors are the ones who provide us with 90% of our information.

We lost an account or two, gained an account or two, so I didn't see any change in workload, other than one of the accounts lost had been mine, so I had to move on to something different. I don't like working for a company that offshores, but although my eyes are peeled for something different, I do have to keep working while I look.

Some people left immediately, others later on, and of course, new people have been hired. I do notice a slightly higher amount of ESLs and less-desirable work, as I'm sure the better work is going offshore. The software changes were like any software changes I've ever experienced in MT. They're all the same, really, just a few different buttons to push. Each has it's pros and cons. I personally liked the simplicity of the old software - you have to jump through more hoops to do simple things like add addresses for carbon copies. Eventually, things actually levelled out a bit, and I was starting to increase my lines on it, when we were hit with a substantial reduction in pay with the 're-tiering'. I haven't been able to overcome that obstacle to financial security, and so my search for either a 2nd job, or a new one altogether, has taken on a new urgency.

It's impossible to tell what new changes this place will throw at us in the future. It's been a quiet summer, but I suspect more changes will thrown at us before too long. I wish I could say I'm optimistic about the future, but these days that's pretty hard to do.

My best advice is to at the very least, have a 'Plan-B' in mind in case things at the new place don't go the way you need them to in order to survive. I would say don't panic or make any rash decisions about what to do next. Whenever I've done that in the past, I've regretted my hasty move. But be vigilant in keeping abreast of changes as they happen, research what you can, and check their website often for changes. Often the first news of change goes to the clients, not the MTs, who are always the last to know everything. And don't let your guard down, either. Big companies are always out for themselves, not the employee.
So it is ok to attack a company once you leave as long as
you do not hurt your paycheck while working for them? That is childish and immature. We are supposed to be professionals. If there is a true problem, an MT should post about it but the unnecessary nastiness on this board goes above and beyond any sense of reason.

Instead of actual warnings, these bashers take it to extremes that make others ignore their constant nastiness.
Meant to say, I would not work for that company. A long day and still going!!
nm
Some company lists have been around a long time, so lots of places
s
As long as you don't designate it as a company sponsored board I would think they wouldn't car

Even the long time Cymed recruiter jumped and went to another Nashville company.
i'm totally amazed they are still running but i feel an implosion any day now.
Good Company, but yes very strict supervisor or mine was anyway! As long as you meet the deadline
you are safe!  They were strict when I was with them though
No problem :) No matter how long, it is too long for me - I am broke the day after payday. Kids wi
do that to you!

I know that they have worked very hard to make sure that checks are never late and I can say that in the past two years, I have had one problem (2 days late) and in the past 18 months, they have all been on payday and perfect.

I know that there are a lot of hard feelings in MT in general. I also know firsthand (and I am not mgmt) how hard KS has worked to get things going good.

I would not want to walk in an MTSO's shoes for any amount of money, but that's just me. I like to finish my work for the day, forget about work when not working and get paid on payday. I never want the other things that go with mgmt or owning a company of any kind :)
They definitely rip you off with your line count. Figured this out long ago and quit long ago
x
What really sucks is that I looked for a LONG, long time -sm
before joining DRC - wanted a highly reputable, not-too-big co. that was LOCAL, and that treated its MTs humanely. I'm very happy with DRC & had planned to stay with them permanently.
Long, long history of not paying...and
similar posts have been made here in the past few months. Everyone thinks they will be different, and then they end up coming back here to warn others that they don't pay.
No offshoring either. nm
 
Offshoring
Could someone define offshore "big time." When I worked for them I was told they have a company in the Philippines that they send work to, strictly some low priority government disability stuff. Their platform is great and the people I worked with were also wonderful to work for. I left for a personal reason but would not hesistate to recommend them, IF you can get a comparable line rate to make up for the spaces. Again the platform is very productive and they do pay for headers so that helps.

OSI offshoring - sm
Ask the recruiter when you speak to her. I know the offshore, I was working there when the news broke, and they are still doing it. Go ahead...ask. This is not sourgrapes, but fact.
Offshoring

Nah their govt would never bite the hand that feeds them.  They would beat it out of their own citizens instead.  That is the great thing about America, at least it is somewhat fair?  We like to think it is the same in other countries but if it were they wouldn't be working for us in the first place.  The only ones that can put a stop to this is us.  You have to VOTE! Not for President but for all the little guys that have the power to keep the big P from allowing things we hate.  Okay enough from me I have to go and type while I still have a job.


Offshoring
They own OSi and denied offshoring to India until they were caught several times. They are now banned from advertising on MTStars. They are promoting at OSI and focusing their attention on their new company in Tampa. Very low key. Be very careful about any comments here or the posts will be removed.
offshoring

Really, people, it is the folks in our country, you know, the good ol' U.S.A. who are selling us short, so don't get angry at India for taking jobs. Well, that would be a way of airing your prejudices. That's weak. 


Truly sorry about your loss, MTLittle.


offshoring
Sorry, Little MT.
Might as well get used to offshoring. It's everywhere,
and Spheris didn't help by proudly announcing their new offices in India and give carte blanche to the rest of the online companies to follow suit.

It's here, and probably to stay. Our largest nationals do it, our medium size nationals are doing it, and our smaller privates are doing it. No getting around it.

If you swear you will never work for an offshoring company, you will probably have to eat your words one day. That or go hungry until you can re-educate yourself and find a new career.

I would venture to guess that there are many MTs here working for offshoring companies who know it and won't admit it. There are many more who work for offshoring companies and probably don't know it.

Bottom line, you are going to have a mighty long list, and it will grow daily. Good luck.
Offshoring
I own aing serious. MTSO  and we do not offshore. We have been against it for sometime. However, we are having trouble getting a reliable workforce. Seems every Transcriptionist has 3 PT jobs. We pay between 7.5 and 9.5 cpl and have tons of work. I for the first time talked to my partner about offshoring. We may hold out as long as possible.
Offshoring
In some cases, though, offshoring has indeed been the downfall of manual transcription. I work in a very large medical center, and the offshoring with direct link to EMR has eliminated all in-house transcription. It's a combination of technology and economics that is making manual MT obsolete.
Yes, she has the right and they are offshoring now (sm)
Everything the above poster said was true.  I'm not there anymore either.
Is OSI still offshoring?

TIA


I do not know about offshoring
but they do outsource. I worked for a company and did their (OSi's) work; I guess it was overflow.
Don't you mean offshoring?
/
Yes-- Offshoring
Sorry about that, I knew what I meant! Anyway, would appreciate if anyone can pass along just how to know if a company you are looking into sends some of their work out of the US. Thanks again.
offshoring is doing it
There are so many companies offshoring and hospitals offshoring that be LUCKY that you get 8 cpl.  Most companies cant pay that!!!!
Are they still offshoring? nm
.
offshoring
They are NOT better, but one thing I don't think anyone realizes is that with electronic signature, the docs don't read a lot of their charts anymore - they have no clue what half of their charts look like, only the really anal (and I mean that in the best of ways) know the mistakes that are being made. I just QAd one that said the patient was running a bicycle for exercise; also another with a 0.3 x 0.5 tumor, and the MT put 3 x 5 tumor. Not a HUGE error the first time around, but the second one puts the patient's life at risk. A NOTE TO ANY PHYSICIAN: READ YOUR CHARTS!!!!!!!!!!!!!!
Offshoring
I refuse to renew my membership in AAMT or to give even one penny to this organization. Think about it, people. They have supported offshoring. Do they care about us?
Offshoring
I believe everyone has the right to work, and the new outsourcing trend is inevitable for all jobs that can be outsourced. But, I think it should be done fairly for everyone and the job market should be competitive for everyone doing the work no matter what country they are from.  The pay should be the same for everyone who is hired at whatever level they are hired at. If the pay were the same, we wouldn't see so much of it leaving this country.  GREED IS THE REAL FACTOR HERE FOLKS.  They can live a lot cheaper on 2 cents a line, and we would starve to death.   I met an Indian MT one time, and she said they were paid 2 cents per line and had to type 2000 lines a day.. Now what is that about.
offshoring
That's right. Just move on over and let others take over. It is the American way.
Offshoring
Actually, we can complain all day but it won't stop. Unfortunately, with the AAMT becoming cheerleaders for offshoring it is only going to get worse. They need to be shut down completely as they are useless If they really wanted to do their job, they should stand behind American MTs 100%.

Oh well, just my 1/2 a cent worth.
Offshoring

I don't care what Medware tells you about competing in the marketplace or that offshoring is here to stay in the competitive market, the bottom line is that eventually you will pay for it.  You may not be paying for it now, but eventually you will.


The goal of Medware and any other company that  offshores is to make more money.   Right now they are losing money by having the offshores type the report, offshores then edit the report, then it is sent to America where the reviewers review it for errors.  And trust me, there are a lot of errors!!!  Some companies pay reviewers 0.03 cents a line for reviewing and cleaning up the errors, others will pay a wage that is less than what QuickTrip is paying.   And if you don't know what QuickTrip is, it is a gas station/convenient store.  If the reviewer has a blank or problem, then the report is sent on to their supervisor.  That is way too many hands on a single chart.  The goal is to have the report typed by offshores and then reviewed by offshores and never have an American touch the chart at all.   And when that happens, our job market is seriously reduced.  Instead of each company employing 20-30 reviewers, they will only employ 1 or 2 who will only listen to offshore editor's blanks.  


You may feel that you are safe in VR at Medware.  But did you know that all the doctors who are not trained for VR have their reports transcribed by offshores?  Did you know, well, you should if you read the memo that the offshores are currently being trained to produce a quality document which will not require further editing in America.  Once they are trained who is to say they will be working on YOUR voice recognition work?


You would do well to look over to Heartland.  They decided to only use offshore MTs to work for them.  They fired over 150 MTs.   What makes you think Medware won't do the same one day?


NO offshoring
True and all the owner has done unfortunately is lied and made the company and MTs look bad -- hopefully her other business will fail as well
And no offshoring either
I forgot to mention that. All the government contracts I have been looking at say no offshoring. That is something new from when I looked at government contracts previously.
OFFSHORING
Ask SPi--they're doing exactly the same thing. They're losing accounts and employees by droves.
Offshoring

Knowing which transcription services do not offshore would be greatly appreciated!  They are the only ones I will work for, and I am sure most MTs feel the same.  Please raise your hand, and let us know who you are.


No, no offshoring. (sm)

Sorry, but don't know about connections.  I have high speed.


Offshoring, huh?
Good to know - I had heard pretty good reports about this company - giving them the benefit of the doubt, I can certainly understand platform trouble - but off-shoring is a big TURN-OFF to me.
No more offshoring????

Keep off-shoring broke! 


My best suggestion for stopping this off-shoring is for MTs to unite somehow and realize that electronic medical records are here!  They will not go away - this will force the major transcription companies to off-shore big time because there will be of a lack of third shift necessary to cover shorter TAT - everyone gets upset about the offshoring but little is being done about it.  With shorter turnaround times and instant gratification desired by the docs the responsibility falls back on the MT to make that happen not the company.  They type while we are sleeping, taking our weekends off, or refusing to do ESL...lets not worry about the migrant workers how about saving our own butts?  If we can meet the turnaround and still provide the quality we would have a leg to stand on to impose sanctions on companies that send this out of the US kinda like fines imposed on those that hire migrant workers - but we surely could not go to congress and say, well I dont work the weekends or nights.


About offshoring...
There was a big stink years ago when foreign car makers brought factories to the USA. These autoworkers are still working and in the USA and they are foreign owned. If the jobs stay here I really can't get too upset about who owns it.

Sony owns a movie studio and they make TV programs too. I am not sure I could tell what shows not to watch. They are produced in the USA, do well and American companies advertise with those programs...oh so what? JOBS ARE HERE.

With MT, I am not that concerned about outsourcing taking my job away. I WILL NOT edit Indian work, I WILL NOT work for a company that outsources to India or anywhere else. That, perhaps, has taken work away from me, but given that I work full time, I can pay all my bills and some and my job is here (and to stay) it isn't something I sit and worry about.

I'll have to rag on MTs for minute. I have, in fact, edited American MTs and I have tell you, many of them I have seen are worthless. They don't show up and when the do I wonder why they bothered. I don't know that I'd call them MTs, they are typists after a fashion. Ever try to staff an MT company? You try to find qualified MT who also show up when they are supposed to and do the lines they are supposed to do! Every last recruiter I know or have spoken to will tell you that staffing a new account will drive you over the edge. They tell me that most MTs appear to have lied on their resumes, as evidenced by their lack of knowledge, speed and accuracy once they start the job. Many of them put everything they want to do in life ahead of their job and show up late, leave early and do almost nothing while they are working. On top of that, they don't do a good job when they show up, then they will gripe about line rate and want more money, an easier account, or to be allowed to cherrypick in some way. One recruiter told me that if she needs 30 MTs she will try to hire 50 to 60 of them because she knows she'll get about 15 who will stick for any period of time and who can do an adequate job.

If you want to stop outsourcing of MTs, then hone your skills. Talk to others about how they have their Expanders fixed up. Brush up on your terminology. Seek to expand your knowledge by offering to learn new things. Quit whining about line rates. They go up, they go down and you might as well get used to it. Work to be accurate. Work at being faster. SHOW UP and on time. Be worth it, and be worth it at a company who refuses to outsource to India.
offshoring
Excellent!
Offshoring or not?
Some companies state on their website whether they have US MTs only. Of course we don't know how reliable this information is. Why not just ask the MTSO?
OFFSHORING
I had no idea this is going on. Maybe would could come up with a form letter that could be used by anyone interested that would notify AAMT that we are withdrawing any and ALL support of this organization. I really don't think that they would survive peddaling their wares only to foreigners.

Another avenue for change might be getting the knowledge out to American patients that their medical records are being peddeled to whatever foreigner charges the least, with subsequent compromise of the integrity, accuracy, security, and privacy of their medical records.
OFFSHORING
Another thing we can all do is check with the medical facilities that we use for our personal health maintenance, as to who does their transcription, and let them know that you are not interesting in your medical records being shared with the world. We can also all encourage our friends and families to do the same.