Blinks - In shock
Posted By: Noelatte on 2008-01-29
In Reply to: now totally confused - M.
I've been in the medical industry for quite some time (16+) and I never heard of a student being hired out to QA from school. If this is the case then holy marbles!
It's hard enough getting a good QA position at a decent pay now. I'm thinking of going to the local school and becoming an instructor instead so I can make an actual decent pay that I'm not embarrassed about. I love what I do but the pay sucks. The rubbing two pennies together doesn't work. lol.
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This is going to be a shock...
I know that is going to surprise most out there since most of the posts are negative about SoftScript, but I not only received a Christmas card from them last year, they also gave a little present for MT week, and they sent me an e-card for my birthday. A lot can change in a year, but they did do that last year.
in shock
Good grief, open up... So you made a mistake - fix it, drop it, forgive yourself, and get back to work. Sorry you're having a hard time, but who is better at listening a second time and adjusting than MTs? Good girl! Lucky you - you still have the job!
No agenda here. Still reeling from the shock
I don't know how long you've worked for Transcend. I was hired in the last six months at 8 CPL, and I had a great account. I loved my job. I transcribed between 20,000-23,000 lines per pay period. Everyone told me how happy they were with my work quality and with my production.
During the last month or so, my line count has begun a rapid downward spiral. The pay period for me, because of my schedule, ended today, and I just managed to squeak through with 11,000 lines to keep my benefits. I'm not editing yet. I'm still transcribing. If this is happening while I'm transcribing, what is my line count going to be when I do begin editing? My account has suddenly been overstaffed, without warning, without any explanation whatsoever. Like I said, I have a great account and used to make very good money. I've questioned this and was offered additional accounts. I'm still thinking about this, but my preliminary conclusion is that I wasn't hired to do other accounts. I was hired to do this one. I'm resisting the other accounts (so far) because I fear that ALL my work on my current account will disappear and be given to the new person. I was there first, and I don't understand why I should have to make less money while learning a new account, while the newest person will able able to make the money I used to make. Secondly, if I have to learn a new account, I may as well do it at a company that is fair, loyal to its employees and trustworthy, if such a company exists. I'm beginning to think that a smaller company might be less hazardous to your life. I'm still considering another account, but I'm quickly losing respect and trust for this company.
My income has more than been cut in half without any warning. I'm no longer earning any incentives, and I've found myself just sitting at the computer like a zombie, clicking the "refresh" key to see if I can manage to snag a job that's been dictated within the last 10 seconds or so. I know I can't go on like this because I can no longer pay my bills and that I have to make a decision very quickly.
I don't know how long you've been there. If it's been for years, then maybe you won't have a problem. Maybe the job security you feel is justified. If you're fairly new, you can take my situation for what it's worth. Just please don't think it can't happen to you. I didn't think it could happen to me.
Re: Outrage and shock over offshoring.
I just wanted to bring this up from below. I am 100% compassionate for the HLers and their situation. But...I don't understand the MTs posting about how offshoring is NOT a fact of life, is not a common situation, etc. There you are 100% wrong. I currently work for a huge national, but am also an IC, and have been around the block. I was ignorant of the amount of offshoring myself until the last year or so, and was apalled to find how prevalent it is. I live in a lazy little town - small beans, so to speak. I applied for a job thru the yellow pages with 3 or 4 little local services. Every one of them used Indian MTs as well. They were tiny little MTSOs - offering me about 4 cpl to 5 cpl with my years of experience. Then my own doctors - every one of them uses offshore MT services - some in Saudi Arabia, some in Irelend, and a few in India - little tiny run of the mill private practice doctors in a little run of the mill town. All have their hand-held dictation equipment, and love the TAT and cost. I worked for Transcend for a while, during which time they proudly shouted America only, go USA, and then - low and behold - started an Indian project - talk about a TAT! In less than a few months, they scrapped the patriotism and went Indian. Now I have found a few small to medium sized MTSOs in my state, and they, too, all have Indian divisions and MTs. IT IS EVERYWHERE. It is way too late to close the barn door. We American MTs were asleep at the wheel, myself included, while this was all happening. But its here - its done already, and we have to figure out something to do. But for any single American MT to even remotely think that the silly doctor right down the road is still using American MTs is just plain ignorant. Its way past that. We all need to come to a reality check before we are all laid off forever. Not sure what to do, but sure want to try to convince you none-believers that the horse has long left the barn and galloped across the whole country. What can we do? I'm game for something, but haven't the knowledge to proceed from here.
My experience - shock and awe! You must read...
I worked for them for 5 years. They started out great..paid well and you could choose your specialty. Then, things changed. Bad management. Account leads who don't answer e-mails. They don't let you choose what you want to do that you will be productive on - they stick you on accounts nobody else wants once they find out you can do them and then you're stuck. Well, they ran out of work. I had my choice of a bad account nobody would do on a clinic account or take a 3 cpl pay cut and work contingent in order to get acute care and this was 2 weeks ago so I left. Now they are hiring!! That is just the icing on the cake. They are unreputable and I wouldn't trust a thing they say at this point. They promised me a bonus on one account and then found a reason to not honor it earlier this year after they let me do the account for 6 weeks (kept inquiring where is the bonus?) - they basically used me on a nasty account and didn't honor the bonus. They also offered recruitment bonuses when I hired in - I brought on 3 MTs...got a partial of 1 bonus and never saw the rest. When I was hospitalized in 2003 they fired me...then later rehired me after I was back on my feet a few months later. They just treat people like crap. I put up with a lot of stuff for years I wish I hadn't. I think they're terrible people to deal with honestly and would look elsewhere. But that was just maybe me. Some have an in because they are friends with the leads or owner - they get promoted, special treatment. They become the leads and they cherrypick the accounts. I could say so much more but somebody will inevitably say it is sour grapes. Well, it probably might be after getting screwed so bad after sticking with them for so long and working for them back when it was dial up. I have my suspicions that they are basically just pushing out the older MTs they paid more to work those dial up accounts that they hired years ago now that they have .wav accounts and know that MTs are a dime a dozen and they can get them for much less per line than they had to pay back in the day because nobody wanted to pay unlimited long distance to work for them. Just be prepared to be treated like a number and lied to. You will always be expected to go the extra mile and it will never be appreciated. Not even a thank you. Never once in all those years even an MT week gift of a pencil. All I can say is good luck to you!
No company name given. Now that's a shock. What's the catch?? I doubt the adminstrator will le
stay there anyway so you better apply before it gone LOL..I just don't feel gullible or vulnerable today..
Quit MQ in June - still in shock with new job. Plenty of work, OT available. (sm)
I just can't tell you how fortunate I feel. The bonus program is good and understandable, you don't have to be a math genius to figure it out. I have 2 accounts, great supervisor, pleasant office staff. For those of you still unhappy with your current jobs, keep the faith, there are good companies out there. Good luck on your search.
No, don't feel bad - I didn't pass the editing test, either, to my shock! ;) nm
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