Don't forget the option to vote this down (sm)

• Webmedx Questions - MamaMT
  • Dental is Metlife; medical is BCBS w/medication plan sm - WebHead
    • Thanks WebHead! nm - MamaMT
      • Looks like WebHead is trying to get... - a nice referral bonus NM
        • Don't forget the option to vote this down (sm) - MT
        • If I was trying to do that, why wouldn't I have said "use my name" ?? sm - WebHead
        • And you say that because....? - ME-OW
        • Why? Everything Webhead said is correct. - Karolyn
        • That's not very nice or very fair (sm) - L
          • you go sister - nowarrants

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Of course not! You gotta think outside the box. If this profession bothers you that much, learn to do something else instead of whining for years on end! It's no one's fault that you're stuck in employment neutral but your own.

Maybe you're not aware of the situation of the whole company and they may be hiring based on future plans.  If someone has received an offer, that's their business and you might not be aware of all things transpiring behind the scenes. If someone got an offer, maybe they should go for it based on other stats on the company. 

to accept or not accept a job because of the hours was the right of anyone, whatever the position be it IC, SE or employee.  What a joke!  Good for you though for calling them out on it.  Which gives me an idea ...

them to have said while I was spending $500 to get a new computer

in order to type their work, that they probably would not have SE

in a couple of months, and just rent a computer until I could move over

to Employee status.

But you know what, when I was an employee they made it impossible to

make the lines in order to be an employee because I mostly crap and was

working 12 hours to get 1000 lines (and I know I can do acute care as

I have done this work for 20 years and had just left a hospital acute care setting where I had no problem making 1200 lines a day.

I'm just about ready to dump this whole thing.  But thanks for your

reply.  I'm still steamed that in dozens of phone calls my supervisor

couldn't have shared any of this with me.  That's what she's there for.

They have a courteous staff at every level.  They offer a lot of support including matching new hires with experienced SoftScript MTs AND a real-time SS MT on messenger to answer sticky questions as you work.  They pay promptly.  They have a page full of contacts for every problem you can imagine, and my emails have always been answered promptly.  If you run out of work, you can email them and be put on another account within an hour.  They have classes so that you can train upwards.  The platform is simple to use.  There is a help page for every aspect of your MT work from the platform to lists of towns near the clincs you transcribe for.  They are constantly making small improvements to help MTs.  They are in regular email contact but they do not hassle you while you work.  And, their line rate is competitive for a national.  They even have a fun bonus program, and they write and say thank you (and to some of us, that does matter.) 

Perhaps the old SoftScript was different, but the current SoftScript gets an A+ from me. 

At this point anyway.  Transcend has gained several new accounts recently, which has been broadcast from here to there.  What wasn't broadcasted is that they also LOST several large accounts over the past year, a couple just recently.  Some of the accounts that have just been added on are overflow accounts.  As each account gets transitioned over to the new platform, the option for typing will be great as the VR is extremely BAD in recognizing a lot of these new dictators.  Those editing on the accounts now are actually training the system to recognize what the dictators are saying.

As time goes on, the system starts recognizing more and more dictators are transitioned to editing.  Once the system becomes "smart" and is working at peak performance, less editors will be needed to work on the editing aspect, as was already experienced with a very large ER account that staffed 25 or more MLSs and dwindled down to 10.  We all saw what happened there.  When the editors were scrambling for work they switched to typing, and were told to do so by the AMs.  So think about what that means for those typing.  If less people are needed to edit, where do those already working on the pre-existing accounts go?  To typing on the new accounts.  When the work load is low, all those shifted from editing to typing will be doing the work YOU have been doing all along. 

Also, there will always be a need for some to type because there are some doctors that absolute cannot do VR.  Now just imagine if you choose to type rather than edit.  These are the doctors that you will be transcribing for day after day: Mush-mouths, speed-talkers, whisperers, extremely difficult ESLs.  In other words, all those that the system will never be able to decipher.  You may be getting a high rate for typing, but it is going to take you longer to do them because if they were that easy, the system would be doing them first.  No matter what option you chose you are on the losing end of the deal.  If you chose editing, it is FULL editing, not QA filling in the blanks.  Depending on how fast you type, you may never be able to achieve a consistent, day-after-day 40% increase in production, but you will be taking a loss in compensation.  If you chose typing, you're stuck with all the leftover garbage that the system cannot do on its own and your production still suffers.  No matter which way you look at it, you will be working harder and receiving less until the point eventually comes where 2/3 of the work force is scrambling for work while the other 1/3 is popping out 20,000 lines per pay period. much like it is now.  While you may have the option of typing or editing NOW, certain people in management have been telling their favorites that the goal in the future is to get ALL accounts and work types on editing.  Why do you think so many "in the know" are now scrambling for or were already told about the hourly team leader positions before they were even announced? 

Think about it.  This is not the first mass exodus Transcend has seen over the years. That became common knowledge when they had the push to hire back all those who had quit over the changes before.  Many there, even working for 5 years or more, are leaving this time.  If workers have gotten bad treatment before and left in the past, as is happening now, it will happen again.  A leopard does not change its spots. 

have them added as a secondary?  I understand they are large accounts and I would ever so much enjoy working on accounts that do ops other than a few laparoscopic procedures.  Those large hospitals often have gruesome, yet interestingoperative reports. 

Does it depend on if the account falls under your STM?  Will they put out info closer to start date telling us about the size and scope of accounts? 

Sorry for so many questions.  Love the company and like my account, but would change it in a heartbeat if given the opportunity for something a little more interesting.