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Forgot to add, the issue is lag time, not incorrect counts

Posted By: Fellow Transtecher on 2007-02-27
In Reply to: They are and have been continuously working to fix the problem .. - Fellow Transtecher

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    The pay issue was not a one time occurance.
    TTS talked a good game but couldn't hold up to what they promised.

    I had my line count switched with someone else once, but other than that my line counts were correct with TTS. Getting the correct pay for that screw up was another matter.

    Pay was, for me, an ongoing issue for several months. I called the owner late one night and while she was pleasant on the phone, I got a not so pleasant email the next day.

    I heard the whining about how mean this board is and how it hurts her..and then I got paid late again. Can't say I care if it hurts her feelings. I'll never recommend her company. There were some MTs that never had an issue. Good for them.

    There are companies out there, like the one I work for now, that REALLY does respect their MTs and treats us well. My line counts are correct. My pay is on time every time.

    I agree to take what is on here with a grain of salt, but becareful who you work for.

    I have never had an issue with time off or adjusting
    schedule for appointments.  Have no trouble meeting and exceeding minimum standards.  Platform is basically Word and not difficult at all.  Tact is something that could use some work for sure. 
    I'm part time and forgot to ask about the status. nm

    Part of your issue may be that your account manager is in India and there is a time zone difference.
    It seems like it is just the opposite of us. Day here, night there etc..All I can say ... Good luck!!!
    Be patient and you will see over time your line counts will (sm)
    pick up. You are doing much different work now than you were with your PT clinic account. In the long run your efforts will pay off. Just be sure that the line counting program they are using is accurate and there are no hidden surprises. I don't like the idea that you don't get paid for header information. That is crazy.
    No but they skim line counts big time
    x
    It goes two ways. MTs have to turn their line counts in on time and
    in the format they are supposed to, not 4 days after the fact, not with mistakes that they find after the fact. There has to be accountability both ways.
    I love putting my counts in, because I can see what I am making at any given time

    The system will calculate your pay and it is really neat.  My last company just paid me from counts they obtained from the hospital and I had no way to check it.   It takes 3 minutes (or less) to enter the line counts and it has made a big difference to me.  


    Transcend is a great company, I have seen (and been with) a lot of bad ones.  I consider Time Trax to be an advantage over the rest. 


    How do you get paid now - do you trust your company to tell you your lines?


    Incorrect
    Most of the QA staff at OSi do not live in the same state as where the office is located.
    Where you are incorrect
    that half of Medware's staff is in India.  Not true, not even close.  There are only 2 accounts that are transcribed over there and edited here.  It is only done so as not to lose the account, which would mean laying MTs off.  Medware is hiring and growing and competing, just like some of the other good companies out there.  It is a matter of fact in today's global marketplace. 
    The above was incorrect. It should have been
    Transolutions not Transcend that she was talking about.
    Incorrect!
    We have been working from home since 1985 and not with the help of the internet. We don't need medical records to be online to work from home.
    Incorrect - sm
    A simple failure to meet a production quota, or meet some nondesignated deadline for responding to e-mails, does not fall under the blanket term of misconduct. This is especially true if the MT has documentation to show that prior to a platform change, or supervisor change, or other company-mandated change in the ways and means of doing the job, the MT was performing satisfactorily.

    Every employer files a standard dispute form against UE claims. They're protecting their interests and the interests of their stockholders. But the MT has to be just as diligent in exercising her rights to request a hearing to state her case.

    I think too many MTs just assume they can't get UE, or don't think it's worth the minimal time and effort it takes to file. Most states have completely automated on-line forms now. You don't need to go to an unemployment office or anything to file.

    If you were laid off, if you had your hours cut, if you took a significant pay cut, or if you left for any of a variety of just causes, you have every right to file an unemployment claim.
    This information is incorrect....sm
    All of the work will not be edited. There will still be some work to be straight transcribed and the reasons for these have been discussed with the employees. In the speech recognition world there is no system that can draft 100% of the work that I'm aware of.
    I'm sorry, you are totally incorrect - sm
    There are many more than 2 accounts being done in India AND editors are not reviewing those, reviewers are. (they are different from editors) They get paid very little and have to quickly scan the chart, they are not 100% reviewing them. This is not an assumption. This is the truth.
    I'm glad you are happy there.
    Incorrect pronunciation.
    It's no wonder we get dictators who do not pronounce words correctly.  My daughter is getting her degree in nursing.  She is taking a pathophysiology class and today the professor asked the class if anyone knew what cashekia (cachexia) was.  This woman has been teaching for years. 
    incorrect job posting
    Thank you to everyone who applied for the position that was listed yesterday with First Choice.  Unfortunately that job listing was not posted by management at First Choice and we have tried to contact the adminstrator of this board to get to the bottom of it and have it removed but apparently they do not care as it still has not been removed.  Thank you again for your time and I am sorry for any inconvenience this has caused.
    That is incorrect, this is a disgruntled MT..nm
    xx
    Incorrect info given.
    There is a post on the new MT board regarding myself and my business.  I would invite anyone and everyone to read that post...starting out being named  17 files...Please read my reply to this as my company name and personal name have been miscontrued and placed in a bad light that is not even correct.  Thank you for your time.
    You're incorrect in assuming that....sm

    the reports that aren't edited are the "garbage" dictations.  I currently edit on an account that has switched to editing and we have dictators that are new to the hospital that aren't on editing yet - and they talk just fine.... and we have 1 dictator who dictates very well but isn't on editing but has been at the hospital for a long time because this dictator has a PA that oftentimes dictates on their ID# and the voice profiles get confused about who is talking when this happens. 


    I also know people that edit at other companies that say that not all of the reports are on editing for these types of reasons - so to presume that if a dictation isn't being presented in a draft is because it's a lousy dictator is untrue.  I've also seen some real bad dictators go through the drafts with excellent draft quality - and fot those types of reports you NEVER hear a Transcriptionist complain "but I didn't have to listen to Dr. XYZ yap at 75 miles per hour - the system did it for me and I got paid anyway!"


    Incorrect info in this post...sm
    Phoenix pays 9-10 cpl for their own transcription Word-based platform with a Lanier system/Acute care. They pay 8 cpl with spaces on the internet based programs for doctor work. Very different programs, different pay mechanisms, but evens out at the end. Please read the posts and the website carefully. We have NEVER reduced our rates.
    I was incorrect. ETC did not mess my friend over.
    Her money was wired into her account since the deposit was done nicorrectly.  They are very reliable.  I'm glad to say that only TRX has messed with my money or that of a good friend.  M
    To reiterate, you are INCORRECT, not the recruiter. (sm)
    Why don't you just email her and read off verbatim what I posted. I would stake my life on it that my post is CORRECT.

    So, if you've got the guts to do so, email her and ask if the information I posted is correct. After which, re-post the information your second email/correspondence yieled; that is, if you're the type of person who CAN admit when you are WRONG.
    Smile or not, your post was still incorrect
    nm
    I apologize,..this post is INCORRECT...SM
    this was incorrect information and i humbly apologize for any further postings below. you are correct...they are accountants. i ask forgiveness for anyone i have offended. i was offered a job by them and i could have sworn they said they were lawyers, not accountants. went back thru my stuff and you were were correct. i ask forgiveness of those that read here and i will be more cautious in my posts in the future, if i ever dare again.
    I have contacted her about the incorrect e-mail address. (NM)
    Locking this thread. She can reply to you by e-mail.

    Goldbird
    You have too many inconsistencies and incorrect info in your posts. sm
    Keystrokes does not use Express Scribe; they use Scribe. Completely different things. You cannot have Vista and no one in IT or anywhere would tell you otherwise.

    Barking dogs? I would have asked you to put them away too. That is not professional.

    Geek squad a HIPAA violation? How? I just called IT and asked them if I should call Geek Squad about a problem I am having with my PC and they said that would be a great idea as it is my computer that is having the issue (virus I think).


    I think maybe the "we" in your post is incorrect. I have not been paid yet. :( sm
    I always send my invoice in the minute it comes to me, so I hope something is not messed up.  However, I did send an email to the powers that be rather than just sit here and kvetch.  I know I will be paid, but today would have been a welcome surprise.   
    You are simply incorrect! I do support my family...
    however, I have been able to adapt to all the changes that the medical transcription industry has encountered over the last decase; in fact, I welcome the changes and it has been interesting if you keep the right attitude.
    Where is the flame. It was only stated that you had incorrect info. Calm down a little
    We can see you dont like the company but there are those that do like it.

    We can state our opinions as well.

    No one was flaming you.
    You are the one who is incorrect. The owner of Zylomed would sell his mother for a dollar if he
    They most certainly DO outsource offshore.  Perhaps you're not as IN THE KNOW as you thought!
    I have 19 years experience and was told the same thing. I think their test is incorrect.
    x
    Not sure what you mean. I've worked at home for 18 years. Just fyi: legitamite is incorrect. Spel
    xx
    That is so odd to me. I have never had an issue
    making the line count and there has always been an overabundance of work since I've been there and they even ask regularly for us to work more if possible because there's so much work, and I don't work on C-phone accounts at all.
    she had an issue with ...sm
    anyone who had a brain because she was intimidated by truth and intelligence.  She is driving that company into the ground.  I feel bad for the blind eyes of the owner.  That was a great company in its day, now all I see is a company that is going to sell or go belly up. 
    Do you have some issue?
    Or do you just like to jab at anybody who has something positive to say?

    I don't get it.
    If I may, what is the issue
    with the pay?  Are they not standard paydays?
    I think the issue is
    that what started as a simple inquiry as to whether or not other people were also out of work quickly turned to bashing the company and personal bashing of management personnel. From what I gathered, half of the people doing the bashing were never employees. I honestly feel for the OP as I went 4 months making $25 a week if I was lucky at the end of my time with MQ (that was the longest holiday slow down in history). However, I have not had the same experience at MDI and actually am lucky enough to have an abundance of work at the moment. I don't know how Carlotta found out about the comments on here, nor do I care. I would imagine that since it is a public forum she may have run across it herself without an MT blabbing. I believe Carlotta's response was generally saying the issues/slamming in the subsequent posts were things that should be discussed with her, the liasons, and/or Dorothy.
    QA issue

    I went full through full QA and was released with above 99%. Additionally, I asked my QA for help regularly for help on some difficult dictators (for the future) and she always commented how throrough I was.


    That was before the company changed hands, however, and all QA personnel changed.



     


    pay issue
    My pay has actually went up, not because of the VR necessarily, but because of DH getting laid off, and the need to work harder, not just meet line requirements (which was my goal prior to lay off).  That is the reason I worked so hard at learning VR. I didn't want to starve (starvation is great motivator)
    Well, I'm sure you'll get over your issue with me

    and you should stop adding the fuel, I think you are enjoying yourself


    don't fret over the OT issue yet
    You may find that OT is offered (and sometimes begged for) more often than you think. If you keep a good line of open communication going with your PS, then I really don't think you'll be as bad off as you are projecting.

    Something else, too, is that it's always good if you need >40 hours to have a part time company to supplement.
    This is not an EXText issue (SM)
    It is a company issue. Not all companies that use EXText deduct 30% of your line count. There are several companies that use EXText. Don't get in a panic! Find out what the company's policy is on headers and footers, what they pay for, what they don't etc.
    Yes, I contacted HR, this is not an issue
    with my paperwork. It is that they have not sent my contributions to MetLife - not one cent all year, and I am having 10% withheld. That is a lot of money the company has been using. Almost seems like stealing, doesn't it?
    I don't think the comma is the issue.
    Looking at other people's work is a violation and perhaps, just perhaps, the attitude is more the problem that was being brought up.  I QA all day as well and I am appalled at the lack of care taken with records and have to agree with the MTSO above.  To do this dance properly, you have to understand the steps.  I live in fear of becoming ill and ever having the opportunity to see my chart and read what it contains.  I will take 1,000 lines of good clean work over 2,00 lines per day of typing for dollars transcription any day.  I do not think that you should be made to feel like you do not know anything .. but I do think that there is a responsibility to point out errors and expect compliance.
    The quality only became an issue when

    the offshoring began.   I don't understand why they wouldn't QA 100% of the work knowing there were quality issues.


    I know we're not the only MTs to go through this, but many of us have a long history with QT and unless you've been on the inside you don't truly understand all the emotions we're going through.    I feel like my best friend has just stabbed me in the back. 


    Your attitude is exactly what I have an issue with...
    Healthcare should be about humanity, in my opinion. It should not be a business.

    The only thing QA is for, is a place to go in between management for MTs to make more money.

    You are making the salaries MTs used to make.

    If I am burned out, it is from your kind of attitude that it is happening everywhere and we just have to deal with it.

    I know better, I know I am a worthwhile human being and not just a grunt for some corporation who makes millions off my hard work, and then expects me (as you echo) to just shut up and type, and be ever so thankful I have a job.

    You sound burned out to me. You sound like you do not care a bit about humanity or people. You are only interested in yourself, and you found a way to make more money rather than just do MT.

    Some day the trend will change, and people will matter again. Your little digs to me do not bother me. It only shows your character.
    Speed is a big issue

    10 cpl is more than I make, but I'm pretty fast.  My base rate is 7.5 to 8 cpl depending on which of my 2 accounts I'm on, but since I do enough lines daily to qualify for bonus, I acutally make  9 to 9.5 cpl per line.  I average about 1500 lines per day.  Production is what drives pay, so that's why I'm making what I do.    I think it's unfortunate that years of experience isn't really compensated in this business, but years of experience doesn't always equal what the employer wants, which is speed and low error rate.  Everyone brings a different set of skills to the job.   In the end it's what you produce and not how many years you have behind you that the employer cares about.   Fair or not, that's the nature of this business.   


    What do you mean by a spacing issue? (sm)
    Why would you use the ShortHand for your normals?  It is so very slow playing out, wouldn't you be better off to use the built-in ESP?  I have Shorthand in my computer, but am gradually changing everything over to ESP and it has helped my count greatly.  You can put your normals in the ESP (at least on my account you can) and it is so much faster than the SH. 
    and I'm not saying this is your issue, but I know personally

    my company will make things not so nice for an MT hoping they'll quit rather than firing them.  If quality continues to be poor, not meeting TAT, etc., then there may not be enough work, only the horrible dictators, etc.   If things are slow and you are a new hire maybe the old-timers are getting the work.   If a new account went VR that might also explain the work load too.   If you are otherwise happy at KS I'd call and be firm in that you need more work. 


    I feel like companies should offer some explanation if work is low.  I know they can't give you what they don't have, but if you are a FT MT, there is a reason you are and you have obligations to meet and it isn't fair that they can't provide the work you need and not give you some feedback.    


    lol It's a punctuation issue!
    MTs ... plural ...more than one

    MT's ... possessive ... something belonging to one MT

    MTs' ... plural possessive ... something belonging to more than one MT

    You're too funny with your holier than thou crap! LOL