Go back to MQ world and stay out of our

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

 MT-World is now ATSI - American Transcription Solutions.  Good company, but a lot of turnover in the office.  Lots of work right now.

did they buy an MT school?  I have my thoughts about that.  Mostly that they are trying to get rid of the older (higher paid) transcriptionists.

Whether it is a true town hall meeting, and we get to speak, is yet to be seen.  In the past they told us to mute ourselves, and they just said what they said.

When I first started in this business and on this board, there was never a bad post. Everyone helped everyone with  questions, etc.

Lately, with the economy and the world the way it is, plus the fact that MTs don't get recognition for their GOOD work and, of course, let's not forget the crappy pay, there are a lot of unhappy people out there.

I read an article in the newspaper today that stated in a capitalist nation, greed is good if it serves a purpose; i.e., jobs and prosperity; but if greed gets out of control; i.e., bonuses for the upper echelon and nothing for the true workers, then the role of capitalism is in the toilet. This is what is happening in our nation today and everyone is either worried about their job or trying to stay afloat with all the negativity in the job market and so, the nastiness prevails and turns into the dog-eat-dog world we all fought against a few years ago.

Things will turn around again, but it will take years of trial and error now. Whether it will be good or bad will depend on the attitude of the people and government.

I don't mean to turn this into a political post but I, myself, have been biting my tongue towards some posters and just trying to live my life the best I can. With DH only working 80 days this year and not able to collect unemployment, I am the total breadwinner, so it makes me a little sarcastic and/or mean, but not enough to post nasty messages....YET.

You have to let the negativity go in one ear and out the other and move on.

MTs have become a total joke.  What happened to this profession?  I am so embarrassed to be part of this industry.  Some of you are visualizing managers as drinking brandy and smoking cigars?  Are you imagining them yelling 'let them eat cake too?'   I wish I could tell you how I visualize most work at home MTs, but it might be a little too harsh for such a nice place as this.  

Why on earth would an MTSO who KNOWS they are treating their MTs well and with respect, have any desire to come and visist this or any  other board???  Only one way that my poor humble mind can see and that is because they KNOW they are not treating them well much less with respect and so they MIGHT feel the need to assess how angry their MTs are so they can plan damage control.  I'm sure there are good SMALL MTSOs out there who do treat their employees well but I think they are fewer by the day.

One would think this board is for MTs to share their various experiences and those who are happy should thank God that they have it so good and those who are hurting, well it says a lot about the people who would put them down and pour salt in their wounds.  There but for the grade of God goes you. 

Any info on MT-World, good or bad???  Thanks!

In the perfect MT world, what you say would be so true.  But you know how doctors are.  In the perfect MT world, every doctor would dictate that day's patients, that afternoon. The perfect MT world would not be feast or famine. But come on, we know all too well about the doctor's who only dictate once every couple of days, doing 2-4 days worth of patients in one day.  It would hurt to pay an employee to sit jobless for a couple of days only to have to pay overtime when they were then swamped and playing catch-up.  For the IC, she still gets no pay for that day but when she does end up doing the work, she gets paid for the work she does.  

In the perfect MT world, there would be no fluctuation of jobs.  Through no fault of the MTSO, doctors leave facilities, new doctors come to facilities.  Sometimes, through no fault of the MTSO, whole facilities leave. Then the MTSO finds herself with several ICs and no work for them.  On the other hand, she may get an unexpected bonanza and have a facility hire on with many thousands of lines a month and she finds herself scrambling for qualified MTs. 

I am sure every MTSO would LOOOVE to say I am always going to have X lines available to X MTs every day.  Unfortunately, she has no control over that aspect of the business. 

You will not believe this but I am not an MTSO (but I do play one on TV, lol  j/k).  I have, however, been spending way too much time lately thinking about this industry and how the changes that are happening now are affecting my paycheck. I am also related to a couple of people in management, so I am aware of both sides of the picture. 

This is for those of you who might take their test.  I took the test, got a call and an offer right off the bat.  I trained for one day - Next thing I know the footpedal that they sent to me doesn't work - I have spent more hours than I care to say in front of my computer while some IT person takes over my computer and tries to make the footpedal work.  Well, he had to go home.  About 20 minutes after he signed off, I got a call from Kimberly McAcyke saying that she was sorry, but they would have to let me go - let me go - I never even did any work for them.  I believe that the footpedal was faulty in that it worked one day and then did not the next with no changes made to my computer.  In other words it wasn't worth their time or was beyond their expertise to get everything up and running.  I took it to heart when I read the other posts about Zylomed - now I have nothing more to say about them, other than beware and don't waste your time like I did.

It appears that management and supervisor positions are going down the drain.  Reason being, a lot of them are working for two companies at one time, thus  drawing two paychecks.  The company officials who know nothing about transcription management have no idea that it doesn't take a full day to manage transcriptionists.  Same being with QA and Editor positions, they are going to line rate now for the same reason.  Seems like a few unworthy people have just ruined it for everyone.  The trend now is going toward no titles of authority and just everyone having responsibilties that will cover a full day including typing in that job description.  I wouldn't say thats really a bad change, I would say the companies are wising up, it is a business after all. 

In defence of some though, there are though companies that assign 50 hospital accounts to one supervisor which is just terrible because they are on 24-7.  Bottom line, it is no longer the prestigious job it used to be.