HI Dell. You have more MTs than I do

and I can see how that can get to be a problem.  I have experienced that before, where an MT will just figure I'll know what it is right away, so why waste HER time looking it up (one actually said that to me - ACK!)

But so far what has worked for me is being downright snobbish about who I have working for me.  Fortunately I worked with several really excellent MTs before I became an MTSO, so once I started getting accounts I hand picked the best of the best.  I pay them well, but I expect them to be so good that really I don't even need to proof their work; I trust them that much.  They will occasionally have a question or ask me to listen to something, but that's pretty rare.

Now when I get to the point that I need more MTs, and I may need to coming up in a month or so as I may be adding a big account, then I am going to run out out of good MTs that I know...so I will be in the same boat.

I think most of the national companies require 98% on quality checks.

One thing you might do is offer an incentive - review their work for a period of time and pay one amount for MTs whose work you don't really have to check, and then a graduated scale from there.  Those whose work has to be gone over with a fine toothed comb shouldn't make as much, as you are spending your valuable time proofing their reports.  Those who are worth their salt will step up to the plate.

• MTSOs? - Dell
  • I think anything goes here. Go ahead and ask! - I"m a small MTSO. nm
    • MTSOs - Dell
      • also on main board - link
      • HI Dell. You have more MTs than I do - small MTSO
        • MTSOs - Dell
          • I don't know their exact formula but - sm
          • Are either one of you looking for a good MT? sm - MTx13
            • please reply again - MTx13
            • Hiring - me too
              • see hiring note above - Dell
                • Hey you guys, go ahead and email Dell - the other MTSO

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and click on either desktop or laptop, on the far right side of the screen is an icon asking if you are looking for XP.  If you click on that, it takes you to a screen offering XP on the same machines that show Vista, and the price looks comparable.  I have not gone any further, as I am not looking yet, but it does look as though XP is offered at a reasonable price through Dell.  If anyone else knows any more, please let me know.  TIA.

the first time you call to place an order, you speak with a pleasant, articulate American, but any call after that goes straight to India?

The last time I called Dell, there was such a communication breakdown that I demanded to speak with an American.