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Serving Over 20,000 US Medical Transcriptionists

I'm also a Transcender - love it here.

Posted By: didn't know you were in missouri too!! on 2009-08-27
In Reply to: Small town Missouri girl very happy at Transcend - Ronda Lingerfelt

I worked for Transcend one time for 3 years, had to resign for family reasons, but was welcomed back with open arms when I came back this year.  I'm sorry I ever left and glad I came back. There is constant evolution and constant growth.  The only limitations are the ones you will put on yourself.  I just enjoy the fact that we are kept in the loop on everything that is going on --- glad I made the decision to come back. 


Hey Missourians --- BUZZ ME!  Bet there are more of us than we realize :) 


 




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Also a Transcender... LOVE it!
I have a few gripes with this company, sure, but for the most part, I haven't been this happy at a company in a very long time. I feel like I matter to the company. I'm not afraid to ask for things I want or need or just to ask questions. Work has been low (it's been low everywhere), but I told my regional manager my concerns and she gave me 2 extra accounts and was so validating about my concerns. I can get more if I need them. The pay is decent for a big company such as this (I got more with smaller companies and private doctors), but I can get in so many lines that it seems to balance it out. I love the accounts I work on, I love their eScription platform (both speech and text, I do both, but mostly text), and I love the whole team.

QA is wonderful, HR is wonderful, my TLs are wonderful, etc. All in all, I'm a very happy Transcender. :) I just can't wait for the winter season where we are all slammed with work again!
To Transcender below

I for one am still waiting for your post as to the difference in the pay raises, incentives, base pays, bonuses and treatment of newbies versus long-term MTs at Transcend.  You said many things but when asked for specifics, you never answered.  Well, you did say you wouldn't post publically.  Well, it may be public, but you are still anon.  So, why not "ante up" as the other poster asked you to do and give us some facts to back up your statements.


You have gotten on here publically and casually thrown around negative accusations about the company.  You should expect some MTs to want some proof of what you are saying. 


It just makes me really mad that some people are careless with their comments and can turn others away from possibly being hired by a wonderful company.   I can tell you specifically why they are wonderful and have proof to back up my statements.  WELL????? 


I am a Transcender
I have to agree with you too.  I love it.  I was a little slow with work for a few days but I was given a secondary without any hassle and now I don't have to worry about it.  Aside from that, they have been great.  And I read many, many posts on the forum when I first got hired.  I read way back as I wanted to get a feel for things and I never came across any complaints such as the poster below was stating.  Very unfortunate. 
TRANSCENDER
I say go for it.  Transcend is a wonderful company to work for, don't let anyone sway you if you really are interested. 
Ex-Transcender
I tried really hard on an account with Transcend that had 90+ plus ESL docs, and could not continually meeting the 98% error-free goal, or really make any money. I have been working many, many years in all phases of medical transcription, and this was the hardest account I had ever worked on.  I liked the people, and the training was good, but just could not live up to their expectations with that account. At my age, I got frustrated and quit.
Transcender too
I work for Transcend too and this is the first I've heard...I came from MDI Florida and they sold to Transcend.  Things stayed the same for about a year then slowly things were changed to the Transcend way.  Transcend has its good points and bad points but overall I am very happy there...
another Transcender
I don't want to beat this subject to a pulp, but I just did my training with Transcend yesterday and I am discouraged to read MTs are running out of work on a regular basis.  The recruiter was very rushed to get me started, I thought.  Why would they hire new people if their accounts are running low?  I don't get it.
Not an MDI-er and not a Transcender

I work for a small MTSO, a mid-size MTSO and I have a private account.  I pray my situation does not change until I can get my 6-yo child into college.  I cannot raise her to be many things that we Americans aspire to be - programmers, doctors, track stars - because our society lacks cohesiveness, integrity, sense of family.  It is just too easy to sell off what we said we would never sell or give away.  I will raise her to work in a profession immune from replacement by computers or offshoring services...but pray tell, which one would that be anymore?  Perhaps pharmacy so as to dispense all the antidepressants and mood stabilizers that are coming to be the American way of life.


I met D in 1997 when I went to work for Signal and became one of the cream of the crop in the MT industry - until Signal was sold to MQ.  Life went on and many years later I rejoined the family with deference being given to my previous work at Signal as having elevated me to a standard higher than most MTs.  I left MDI some time ago, having stayed longer than I should have.  While there was nothing on paper to say that I knew what was happening, my heart told me the truth.  All those years of D saying she would never send work offshore, and yet, where was the work?  When my primary account only recorded fewer than 100 dictations over the course of a weekend, I knew there was a duplicate system syphoning off the work, again only my gut to tell me so, no proof of it...just a dead paycheck that does not pay the mortgate.  That was last fall.  When it was anounced that VR was taking all three of my accounts and there were emails stating D hoped she had made the right choice, well what else was there to know.  It happened with Signal.  I felt I knew it was happening with MDI-MD, and now everyone else knows, too.


To all you cheerleaders rocking out here the last few days, tell me I have imagined all the posts decrying lack of work by Transcend.  Tell me it was NOT just within the last few days one of your purported MTs posted that if you are going without work, don't take it.  Just pick up the phone and ask for more work.  You cannot post now that everything is rosy and gloss over what has been posted about the T over the last couple of years.  The MTs from MDI will be jumping from the frying pan into the fire.  Do NOT pretend Transcend's endeavors in VR and offshoring will prevent loss of American jobs.  Do NOT pretend Transcend is the answer to the problem (are you listening, D??)


I will keep my accounts for now.  I am grateful I work for an American physician who would give up his practice before sending transcription out of the States (are you listening, D??).  I work for an MTSO that has clients who tried it and came back with a better understanding of why it is important to keep transcription state-side.  As for the other MTSO, well, I will see what happens there.


Shame on you, MDI and shame on you, Transcend, for trying to pretend things are rosy. 


off my  


to transcender
Do you do clinic work or hospital work with reports of all types? Sometimes, that is the clincher - if you do only one type of work, it usually runs dry...just curious. Thanx.
MDI/Transcender
Honey, they are not dying, they've done died.
MDI/Transcender
Of course she said yes they would stay the same. What she meant was that they would stay the same FOR NOW. They won't stay the same after 1 January, betcha a beer.
Well, I am an Ex-Transcender as of Monday. sm

I was disillusioned as you.  I am an acute care MT with 20+ years of experience and it just was not for me.   Although, I have to tell you that the production management team were awesome to work with up front; however, I didn't like the behind the scenes action like changing my worktypes without telling me, as well as consistently running out of acute care work.  


For example, if you  work primarily on er reports and the discharge summaries are behind, they will just take the er dictations out of your queue and you will discharge summaries for a week straight, and they don't even bother to tell you, hey the ds are backed up and we put some in your queue.   There is nothing wrong with keeping the account in TAT, but give us, the MTs, the respect of telling us. 


Also, the ES accounts are a total rip-off.  Taking 20 and 30% off the line count is a totally stealing from us MTs.  Personally, I had a huge problem with it once I saw that it amounted to $500 out of one paycheck.   That really sucked bigtime!


Let me ask you - if you are an acute care MT and was given boring clinic work or doctor letters to do all day every day, would you be happy when you were hired for "basic 4 acute care work".


These are just a few major reasons why I am gone.


Good luck to those who have stayed and I hope you are happy.  To each his/her own!


Don't be Depressed, Transcender--
I've been working part-time with Amphion for almost a month--so far, so good. I came off proofing two weeks early, and the account I've been on has never run out of work. The staff I've worked with have been very pleasant and professional. I've been paid on time as agreed, and I'm happy to have a part-time schedule with no nights and/or weekends. I'm feeling optimistic.
should this transcender take a job with amphion??
what to do????
Fellow Transcender, I have had so
many problems with this platform.  If you make just ONE mistake, it screws everything up and you can't get back.  I did 3 reports in 3 hours today.  Very frustrating. 
X-Transcender who is happy now, can you
e-mail me privately please? pwdohio@yahoo.com Thanks!
It's Official! I'm A Transcender !!!!
O' Happy Day !!!!!!!!!             
Another happy Transcender here, too! nm
s
Another happy transcender
I have been a happy Transcend employee for over a year now. I get a mix of good and bad dictators, but you get that everywhere! There is VR everywhere now and the same goes for offshoring. Times change, technology changes, and we have to be willing to adapt.

I agree with the other posters. If you hate your job find another one. Transcend is a great company but is probably not a good fit for you, especially since you have such a negative attitude about them. I went through a couple of companies before I found the right company for me. Do yourself a favor, search this forum and find your dream job. Wishing you much luck and a better experience next time!
I agree with ex-transcender
After working for both companies, I am happy at SoftScript. They are flexible and management has been easy to communicate with and questions are answered quickly. Pay is on time and the platform is easy. Yes, there is a lot of work available.
not a Transcender but on eScription
I have been on eScription since this spring. I do a combination of VR and straight transcription for my account. I have a couple of doctors who speak clear and fast and eScription hardly gets a thing wrong. I can get 800 lines an hour on those. Oh, if only I could get those doctors all day, but I can't. They don't dictate enough to fill a day. I have other doctors that I can only get 200 lines an hour on VR because they speak slow anyway or pause a lot, so speeding up doesn't help things much. I put them at double speed and still could have typed them without stopping and gotten paid better. Then there is all the dictation that is somewhere in between as far as how well the VR report comes out (or not), how much the dictator jumps around and confuses the program, etc. I use pretty much all the keyboard shortcuts and the VR overall is fairly decent for our account (I'm guessing because we have a limited pool of MTs training it), but we still run out of work and we're only at about 50% VR right now.

So I'd say, aside from learning all those keyboard shortcuts you need a good dose of luck to be on an account that eScription can get pretty accurately, good dictators that you can speed up all the way but still understand, and plenty of work so you don't run out. I really don't know what else you can do.
not a Transcender, but curious
You said they are cutting your pay 30 to 35%. Is that from straight typing down to VR rate (in other words, VR at 30% of straight), or is that going to be a rate cut for everything across the board?
Anonymous Transcender
I hope it all works out for you. Rather than looking it as being jerked around, you might take it instead in the positive viewpoint of being given a heads up. Good luck to you!
Love, love, love TransTech! Not overhiring, just growing like crazy!
x
Transcender who doesn't want to go on food stamps
How is Spheris as an employer?  Are they hiring?  Are they fair?  Do they have benefits?  Can someone make a decent living there?  If their employees give them everything they've got, is Spheris loyal to them?  TIA.
Current Transcender - long message
First of all, I'm not management, which is why I am posting my name. This way no one can say I am anything but an MLS.

October 5th was my 9 year anniversary with Transcend and I'm still here.

I don't post here often but I get really tired of reading anonymous blatherings about how horrible a company Transcend is to work for.

Is it the best company out there? Probably but I honestly don't know. They have been good to me for 9 years and that's all I can attest to.

Maybe I have just been very lucky to have the account managers and team leads that I have had in the last 9 years.

I see people posting about how many companies they have worked for and I am really not impressed. Instead of their transcription skills, it seems that these people are honing their testing and interviewing skills with all the job hopping they do. How can you really decide if a place is a good fit or not if you don't give it more than a couple of months?

There have been ups and downs with Transcend for sure. My curiosity gets the best of me though and I ride it out to see what happens next. I'm still here so I guess that would mean the changes, though sometimes really hard to swallow, have worked out just fine.

They pay us on time every pay period, the tech support is great, the teams are great, and they pay just as well, if not better than anyone else out there for straight transcribing and VR.

The flexibility they give us is great. They are understanding and sympathetic when our lives are twisting and turning.

Since May, I have lost 5 family members and close family friends. Talk about an emotional roller coaster.

I even dropped everything and drove to Las Cruces, New Mexico from Washington state straight through with my sister and daughter-in-law to be with my dad as he was dying in August. My managers knew my dad was ill but I literally called them from the road when I left. Karin and Linda both told me to not give it a second thought, GO and be with my dad. A lot of places won't tell you that. If you don't have the PTO, you stay put or suffer the consequences.

My production has suffered greatly, then bounces back, then I am slammed with another death. Instead of reprimand I have had support.

Probably a little more information than you needed to know but this has been my experience with Transcend.

Maybe if people were a little more honest with each other ALL of us would be better off. Good or bad experience, let them post their names.

J

I too love path & can't find it at home & would love to cross-train into rad in the meantime I do
 
Love this company, love my boss, very informative QA.nm.
x
Does anyone think 41 is too old to go to nursing school. I love MT but I just would love to be a
nurse.  I have such a interist in helping others and the medical world.
Love, love, love DeVenture
Super nice, flexible and just all around nice to work for.
Love, love, love Axolotl
I totally love Axolotl.  Just as A-team said, fantastic benefits.  Yes, strict schedule, but never ever had a problem getting off when I needed to.  I wouldn't dream of going anywhere else. 
I would love to know too, I love EXText
nm
Love Bayscribe and love the pay
At 11 cpl I love working for MDI Maryland. Bayscribe is a breeze. The lines build up so quickly. Everything is right there on the page. Sometimes, you have to fill in patient data, but who cares.... you do get paid for it. No holiday or vacation pay as it is an IC position. It beats 8 and 9 cpl any day. IMO
Love, love Archivus
Mind my asking what your line rate is? Do you have to work a schedule? Is their platform good? Anything else?
love/hate MT, mostly love it :)
i've long been dismayed with the direction in which this profession has gone, and i agree with the person who posted that women have accepted substandard wages and/or unfair IC or employment situations. It's very sad to see how, when outsourcing became the norm, women did not adequately negotiate to, you know, pay their bills!!! It seems this has resulted in lots of undercutting and lower line rates for everyone. I see some companies slowly improving and not requiring crazy line counts and hours in exchange for paying into health insurance. i entered this profession as a single female. i married an engineer and was living mighty comfy and cushy and happily doing 4 hours at 11 cpl in the late 90s. didn't have to worry about not having bennies at all. now as a single mom with a young child, i truly struggle. but i do love my work and hold out for my specialty to keep the line count up. still, i see the glaring problems and it's just a shame. if there were an MT union, i'd join in a heartbeat. no time/energy to start one and be some kind of norma rae, though!

Ah, yes, a love/hate thing indeed!

Best to all of you wonderful mts, male and female :)
Love it there

Okay, I have read all the posts and have been keeping up with all of this.  I wasn't going to say anything, but some of the naysayers are getting a little nasty.  I think that Transcend is a very good company.  All of their pay rates and incentives, bonuses and benefits are public knowledge on the forum.  It would make it very hard for preferrential treatment to go.  However, I suppose it could happen.  What I don't get is if it is happening to someone, why wouldn't they do something about it instead of putting up with it and complaining to the world about it while they do it? 


Also, there are a ton of posts on here about Transcend from this thread that are not nice about the company and I haven't seen MT Stars pull one single post.  I guess they aren't as biased as some would claim!


LOVE THEM!
I've been with them for almost 6 months, and they are the best! They truly treat their MTs with respect. I would highly recommend them!
love JLG
I have been an MT a long time and JLG so far has been the best company to work for. Work flow is constant, management is great, and so far, I have not run out of work. If I have my way, I will never go outside the house to work again. I cannot imaging having to drive into town everyday with the price of gas right now!!!!
LOVE MY JOB
I love my job. Best job I have had. People nice to work for, flexible schedule, no nit-picky QA stuff, like "comma in the wrong place". And great pay. RAH RAH RAH...I didn't even have to take any test. Sent them my resume, the called and hired me.
I love it!
"little control freaks with no experience other than raising a few kids"  ROFL!  Yeah, you have that description down pat. Honestly, with some of the ranting emails we get from team leaders or account supervisors, I'd hate to hear them dealing with their children when they think nobody else is around.  OK, so one person on the team did something wrong, so let's scream at everyone!
I love OSi..but I wonder about this, too
nm
MDI-FL...what is it that you love?
I just got hired by this company and am looking forward to getting started.  It sounds like a great company to call home and that's just what I'm hoping to do.  I really need a fresh start after a bad experience with a few nationals.  They seem to have a lot to offer.  I would love some input from current employees on what to expect.  Is the work volume pretty stable?  Platform user-friendly? Easy to make line counts?  Are most of the dictators pretty good?  Do you they pay every 2 weeks or only on certain dates of the month?  Is pay always on time?  Have the changes over the years been for the better?  Would you say this company is here to stay?  Sorry for all the questions; I'm just hoping this is the last MT I'll work for.  Any info you can provide on the boards or off the boards would be much appreciated!   
You will love it!
x
I love....
You are a sick individual. I hardly ever come on these boards anymore because the level of discourse has sunk so low. There is someone else on this board who uses a name similar to mine and we have been mistaken for each other in the past. But, even if you mean to direct your comments to me, it is of no consequence to me because you are obviously ignorant. I have every right to my opinion and to express it. If low IQ people like you misinterpret what I have written, that's the price one pays for expressing oneself.
All I know is that I love the changes!
They are great! I can't wait! Don't care about much else. All of my accounts are on DocQscribe.
Would love to know if

feedback please.


Love OSI

...


Love it here at TH. And no way would they ever do that.
I've had emergencies, and as long as I communicate -- everything is FINE. The staff is nice. The work is decent (ESLs though and some mushy americans but who DOESN'T have those)... You can't beat their benefits and I've never EVER had a late paycheck. You can do worse, trust me.
Same here, love OPs.
xx
I second that! Love it there! nm

No but would love to know how (NM)
x