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I agree. She cannot understand English

Posted By: Worse communication skills EVER (sm) on 2009-01-21
In Reply to: AVOID TTS!!!! - JM0405

.. no matter how many times you say the same thing. You have to have a phone convo with her because she can't understand emails.


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I agree. You still have to know punctuation, proper English, tenses, sentence structure, etc. Show
s
No, you do not understand, otherwise you would agree, see message
Just say

'Sorry, I screwed up!


I agree that QA is there to listen to blanks that the MT cannot understand...
However, there are times I see so many reports where people do not even try to find the blanks and think someone else is going to do that for them...I wouldn't spend hours finding a blank either but you made it sound as if you didn't even try to find the blank...obviously you are the type of MT who are not talking about so you shouldn't get offended...I don't think doing QA means your above anyone...you are there for an extra set of ears to see if you can hear a blank but some MTs take advantage of QA as a backup to not finishing the report...
yes, I understand and agree, 4cpl for VR is laughable...nm
nm
Whoa...What???!!?? English please?

English. We cant help MQ got themselves into the situation they are in. They did it all alone.

You sould like an ESL to me. Your English
?

and English should be capitalized
nm
''better English''
Your ignorance is as laughable as your arrogance! ''Better English'' is just the tip of the iceberg as far as what the experienced American MT ''knows''--for starters, probably as much anatomy, physiology, and pharmacology as the so-called ''physicians'' from your wonderful part of the world. You ''have an open mind'' when YOUR jobs are given away to unqualified people by greedy corporations whose only motivation is their own profit.
There are a lot who also do not know basic English skills. Example: (sm)
the difference between their, there, and they're.  Affect, effect.   Basic skills of sentence structure.  Just knowing some medical words does not make you a good MT.
I had one that would start out in English (with the thickest sm
accent you have ever heard, then switch over to spanish in the middle of a sentence. Did I mention I don't speak spanish?
King's english is hogwash. What Dr. do you know that
sda
I'm guessing English is your second language? I would say this is a
disservice to the MT as well as the companies you are going to service. Nothing worse than someone trying to sail the ship who hasn't ever been near the water.
No, but I am an educated English speaker 24/7.
tot
ESLs on VR as opposed to English
at the hospital where I work makes absolutely no difference at all, in fact if not for VR and all the ESLs we have now, would probaby be pulling my hair out trying to figure out what they are trying to say. ESLs on Escription is as good as with the perfect speaking English so again, the system you have, how MTs train and the speaker makes no difference in how VR gets it. You need a good platform and then you can make a good salary on it.
I really don't know what part of the English language they do not get.. I think the word NO
comes to mind. I would not even be working that day when I'd get an IM, can you do a STAT? and I'd tell them no that I was heading out the door, so, your going to do it? and again, NO.. I said I'm heading out the door.  This would go on until I finally had to click the IM off. I felt badgered and I am not sure how much was just them not understanding or just being pushy. There is a fine line and I got tired of it so I quit.
I have an A.A. degree in English from a 'real' college that
Sounds like AHDI ('All Hindi-speaking Dufuses International') is just trying to find another way to lure MTs into wasting their money on their ridiculous 'credential'.

And if they did elevate the credential to the equivalent of a degree, then they'd have to also acknowledge that MTs be PAID as 'professionals', as well.

I laugh every time I read something that group generates - it gets more ridiculous every year, doesn't it?
"QA manager needs to go back to school for English 101"
..
AAMT did not change "good English" and terminology, sm
The changes originated with the American Medical Association, the Chicago Manual of Style, as well as other references from which the AAMT BOS is compiled.


Whaaat? Are you sure this is English? Your sentences are a word salad. What do you mean?....nm
nm
I wouldn't transcribe English speaking dictators for 6 cents per line. She is CRAZY.
.
What I don't understand is this-

But I still don't understand

They never have anything positive to say, except about themselves.  I guess we don't need to ask anymore questions after we come to that conclusion.


So, let me understand (sm)
That this is your first career/job out of high school and you are getting 8.5 cpl for clinics and they are mentoring you?  Did you hire in at that?  How long have you been there to be offered QA with such little background in MT? (no offense)  I have 10 years experience and they are talking 8 cpl to me.  Hmmm.....
I think we can all understand
The typo police don't have to come out every time.  Get a life.  We all work with words all day long and when you get on here, you might be a little tired.  Give 'em a break.
I don't understand it, either. sm
It'd be great if MTs came here and supported each other. This is NOT a great field to be in, IMO. We should be banding together as sisters (and brothers) in the same boat.

I wish the monitors would institute a zero-tolerance policy toward people who deliberately harass someone here like this person or people were doing to Metrochick.
Don't understand
I couldn't afford to stay in business if I paid people for NOT working.  I can understand if the computer is down or if there is a problem, but just because there is no work, a company would go broke.  Can I bill the doctors if they do not dictate a day?  How can I pay you if I cannot bill a customer for work?  This work has always been up and down -- feast or famine my father used to say.  But through the years -- now over 20 -- I have learned to save for the lean times.   Like I said if the problem was on my end due to machinery malfunction but if docs don't send in the dication how can I pay you for something I cannot bill out to them?  
I Understand more now
I understand more now of what you are saying.  I agree with you more than when I first read your post.  It is so hard to juggle in this job market.  There are so many pieces that fit into the cpl you charge the client,  the transcriptionist, supplies, QA time, software, etc. that is it very hard for an owner to make much and when an account is down for the day to pay those people that should be on it while it generates no income is double hard.   It is really hard to strike that balance of being staffed correctly for both the busy and slow times of the year.  A lot of it is out of my control.   You are probably with a larger company that can afford to pay you for 8 hours of work and generating income from only one.   They count that into their overhead.  I have only 5 accounts of 2-3 docs, have 2 part-times and am the QA, owner, Transcriptionist also.  But on those accounts that my gals type, I make only 25 to 30% max on what they type which a lot of times generates out to only $7 to $9 an hour for doing pick-up, pick-up, delivery, printing, etc.  That is why in 2006 I am going to  probably cut back to doing only what will keep me with a decent income to pay my bills and I do not have to worry about having enough work for the gals, doing the running, etc.  My guilt is high when the docs are on vacation or it is a slow time and the gals have no work but I cannot cut myself short either.   Enough rambling on,  - I do understand more and I think that if your company is not paying you for the time, they know they have overstaffed themselves to cover those times when the need is heavy and thus I would probably look for another company that staffs more evenly.   Sorry I rambled on so much.     
The way I understand it . . .
they are instituting what they're calling a pilot program to sort of test the waters of offshoring work by starting to send a small percentage of work overseas in order to be competetive with their contract fees. No, I don't think they're doing it yet, but it is obviously going to happen at least to a small extent in the near future. We have to accept this as the trend of the future because it's happening everywhere, like it or not.
What does this mean for MTs? I don't understand.
?
Understand. Thank you!
x
I understand!
That is why I love it when they post unqualified applicants need not apply!
I can understand...
I worked for an Iranian doc in office and there was a woman there that'd worked for him for about 13 years. He would call her at 3 am because he thought of something he wanted to tell her (she was also an MT). He did this all the time. As far as I know she's still there because he pays so well.
I understand all that.
The point is that besides the tons of different work types there are VERY different account specifics from hospitals all over the country. I am well versed in different work types; that was not the issue. The issue was all the different account specifics that changed on a weekly basis to boot. It became where we had no primary account. How is that productive for them or for me?
I understand that...
That is my exact point that the PTO accrues so slowly that how do they expect you to use this for your maternity leave!! Actually right now I earn less than 4 hours every two weeks and I can't accrue any because I have to use it for holidays and when there is no work unless I want to work all through the night after I have just sat all day waiting for work!! Do this make more sense... I was just told I wanted to be a maternity rider when that is not the case. All I came on here to do was to try to find a better job with more PTO then maybe when I do have a baby I can take two weeks off with it at least...at this rate I will have to come right back to work like two days after I pop a kid out! I never wanted to get into a XXXX match with anyone over maternity leave, but that is what it has turned out to be!!!
I know, don't understand it either!
there really is no proofing while you type. Proofing is going back and proofreading a document after it's done. Doesn't everyone technically read the words as they type??? And with all that going on at once, you miss things. On the other hand, I do not blame MTs who do not proofread the documents at the end, definitely less production and hence less money. I'm going to tell you a secret...lol..I just started skimping a bit on that myself. If I have a small mistake, oh well. I need to make a living here! :)
No, you don't understand.
My account with them DID pay for headers and footers and I always randomly check my line count against the ESCRIPTION (not Editscript) metrics of the company.  This week it is off consistently and in talking with the company was told the client does not want to pay for headers any longer ???? so without letting us know, we are suddenly not paid for completing demographics.  I simply wanted to make sure others were aware of this as this evidently can happen anywhere at anytime and no one at the company may feel compelled to share this info with the MTs. 
I understand what you are trying to say, or what
is bothering you. I have been in this industry my entire adult life - a LONG time - and I agree that most companies have changed in that they just don't share info that is really pertinent - like not getting paid for headers anymore. Its sneaky to me, or underhanded, and just breeds contempt or suspicion in the MTs. Or, the company can have an uppity attitude, like why on earth is it the MTs business what they are getting paid for or not? Which also makes me feel bitter. I remember the old days of honest communication - the news might not have been good, but I handled it well. They treated me with respect, and I felt like a professional. Gone are those days, and it is a shame.
This is what I don't understand........
Wouldn't it have been more beneficial to everyone involved to sell the company rather than just let it die a painful death?
I don't understand...
why they yell at the MTs when it is not their fault? The MTs get blamed for everything!!!!!!!!! Grrrrr
I don't understand
how you can say they ALWAYS pay on time when just this past Friday they were late with direct deposit
I don't understand something sm
How do you have any contact with anyone in upper management? I work there; I never even hear from upper management. I talk to my manager and that's it. What morale problems are your referring to, because I couldn't be happier here?
I really don't understand all of what you just said
but I do know that not everyone has had a bad experience with OSi. I never run out of work, have great coordinators, am always paid on time, am making more than I did when I first started, and have expanded my abilities greatly. All of the things that are important to me in a company, I have at OSi, and I've had them for the past 3 years. I understand some people didn't have a good experience there, and that this is their place to hang out and vent. I just think it's too bad when OSi has been a good fit for many people, and then there are these people who hang out at this board who have made it their life's mission to carp on OSi. It doesn't really affect me at all...it's just very, very tiring.
Don't really understand what she is doing.
I tested for her last year and was hired for this account.  Immediately she wanted me on a psych account that I was not interested in.  She then tried to give me ANOTHER account.  I explained that I would be more than happy to take on the other account AFTER I was established on the one I was hired for.  She came back and told me they shifted things around internally and had it covered now.  Not sure what kind of game that was but I know it is one I want no parts of.  Hope this helps. 
What I don't understand is (sm)
If a company does not pay for headers and footers, fine.  I get that.  But what advantage is it for them to disable the feature so that we can't see the counts of individual reports?  I have worked at places not on Ex-Text where some reports just mysteriously never made it to the hospital.  No one was cheating, it was just a software glitch.  Had to send again and it counted. So what would prevent that from happening with this?  I agree, we should be able to verify that every single report is counting, if for no other reason than this one.
I just can't understand why you are saying you need

You can go to whatever school you like and still be considered a newbie in a lot of company's eyes.  It all depends on what you want to do as far as your career.  Whatever floats your boat.  


What I really don't understand...

is that the account I'm supposed to do has a ton of work, and they are giving incentives. 


Seems to me they are really, really disorganized. 


Sorry you are facing this.  My other job has run out of work this weekend too.  All the companies want full-time, but when you do that, you end up short on pay.  I'm on my own.  Can't afford that.


Lord, I just depressed myself....didn't mean to do that to you too....



As I understand it, it's
because they can only make money if they can get work, and a lot of American companies won't subcontract work to them. Therefore the Indians have to come here to set up their own shop to be able to say they are an American company and be able to get their own work. So then they are based here but can still send all or most of their work back home. Now you would think at least America is getting some tax money for the business, but no. They are probably here on one of those special visas and they get huge tax breaks. Uncle Sam is paying them to come here and do this to us.

Grrr.


i don't understand that...

WHY doesn't control I work?  I've used ExText before with different companies, each time using control I to monitor my production accurately.  The last report takes a minute or two to be counted, but, sheesh, that's nothing.  I KNOW there's nothing fishy going on, btw.  I just would like to know WHY control I doesn't work at TT. Is it just program goblins?  Now, THAT I understand.  LOL! But, as expensive as Dictaphone is, I would think they'd make it right, no matter how they have to do it. I'm just not getting that part of it.


 


I understand
I feel for all of you, as I said. A paycheck is a paycheck for me. The company was the best company that I have ever worked for, and I am truly sorry things turned out the way they did for so many. I will just look at the cup half full on the positive side and hope that maybe they can be again. I wish you both well and I hope you find another greener pasture. They are out there. Take care.
I Understand
So, you're actually working 7.5 hours during your 8-hour shift, but your company is basing your benefit rate on how much you did during the 8 hours instead of during the actual 7.5 hours worked. Right?