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I am assuming that the Bait and Switch tactic

Posted By: does not go over well and so on 2009-04-09
In Reply to: Any happy Transcenders out there? I know a couple people have left, not sure why. nm - just wondering

people smell the coffee and leave. That is just IMHO. Of course, if you don't make that great sign on bonus, and you decide to stay for making about 300.00 a week is your thing, then go for it.


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Bait and switch
Was hired for a gross line account (this was put in writing), and then shortly after hiring was switched to a regular line account. When I did the math, I found I was losing. I contacted them, showed them the math, and the response was unfriendly, to say the least. When I was there, the QA staff were the absolute rudest I've ever encountered, also (and I work in QA now).

Unless they did some major housecleaning of their nasty QA staff and quit their bait-and-switch gross line tactics, I would stay away from this company.
They must bait and switch because...
Their ad says pay is 8-10 cpl for straight typing and 4-5 cpl for editing which is pretty normal for Escription, but as I stated above, you could get paid 15 cpl but if your not really getting paid, then it means nothing. I hope no one goes to work for and supports companies who do not pay their employees. What a disgrace. I am pretty sure the owner and/or managers are not going without pay.
Switch and bait????
You do not have to have WP5.1 to work for WRU, you just have to know how to convert files from Word Perfect.  I do not switch and bait anything.  It is straightforward, and you have to know what you are doing to understand it.  It isn't difficult when you understand directions.
Bait and switch

Has anyone else noticed that MTs are being hired and promised, say 100% radiology, then suddenly radiology isn't ready yet so they need you to do acute care (which you *can* do but not so well).  And then you never really ever do get moved to the promised specialty?


Or been hired for a new account coming on that never seems to materialize and then you are one among 30 new MTs sharing the work that the prior MTs were covering just fine, so NO ONE is getting a livable wage?


I think bait and switch has become the new incentive for recruiters.  Promise them anything, give them nothing like it.  And they wonder why people want OUT of MT!


Bait and switch
I have to agree with the other poster who said no matter what you are offered now, it will change and not to your advantage. That's how they lure you in. And yes, they do a huge amount of offshoring.
BAIT AND SWITCH?

Here's the scenario:  A company posts here at mtstars that help is needed immediately for a daytime account with no set hours, paying higher than most.  I submit my resume.  About 2 weeks later, I receive testing materials via email, which I complete and return within 24 hours.  Two weeks after that, I email with a query as to the status of my application.  Yet another 2 weeks later, the company responds to my email with we're working on it.  Yet another 2 weeks later, I am offered a phone interview.  I'm wondering what might have happened to that account that needed immediate help?  To prepare for the interview, I go over questions and answers in my mind, and wonder what to say when I am told that the previous position is filled or whatever.  Am I totally out of line to ask what took them so long to get back to me?  Or, might I ask if someone else started that position and already resigned and, if so, why?


Am I a fool to continue to communicate any further with this company?


TIA.


The old bait and switch ....
currently happening at my current company. I can't name the company here because the CEO threatens legal action if we say anything about it. It has always received high praise here and everywhere else but now that they are practically forcing everyone to speech and cutting pay to lower than what was told previously I am moving on as soon as I find another job that pays me what I am quoted. I feel your pain.
Bait and switch, but need this job!!
I tested for a company and jumped through hoops to take their many tests.  I had to take a 3 hour grammar, spelling, verb, etc test.  Then, I had to take a transcription test and then interview with the owner, manager and team lead.  I got the call yesterday with an employment offer, in which I accepted.  Then, when I received my offer via email this morning, it stated that per our discussion, your account will be all ESLs.  I am mortified.  All ESLs were never discussed and I accepted verbally.  I am scared to death because I really need this job.  Should I keep looking?
bait and switch on QAs
Your post really hit me. I am an experienced QA Editor and have had the EXACT same experience. My resume is on here for specifically QA work and they still call me and stall before telling me they really want an MT. I was even hired once for a postion that didnt exist! I am about ready to get out of this business. There is a lot of dishonesty and abuse in it.
Typical bait and switch
They are nice in the beginning, then you get lost in their shuffle. You get mass e-mails that maybe do not even apply to accounts you work on - to the tune of sometimes a half dozen or so per day - that you are told to read NOW, before you start typing. Trying to get an answer to a specific question is like trying to reach the president himself. They tell you the accounts are good, then you get put on pure garbage accounts where you will struggle to make your line counts.

The thing is, a few years ago when I began with them they were great. It seems as they have expanded, chaos has taken over. I am currently looking elsewhere. Others have already left. Notice how they are always hiring now?!
bait and switch tactics

in addition to all negative reports from other posters.  I would say don't, unless you can afford to gamble that all the posters were indeed crackpots as the recruiter will tell you. Good luck whatever choice you make.


 


Bait and switch happened to me too
I was promised everything that I wanted and was given an account where it was impossible to make any money - what a waste of my time. Only when I gave my notice did they promise what they started in the beginning but TOO LATE. Bye bye liars.
It's on this page under BAIT AND SWITCH
/
Bait 'n' switch is ILLEGAL ---
.
How do you spell Bait and Switch?
Sorry, but that was my experience. I don't like to give negative feedback on things, but like E-bay you have to be honest about your experience. I ran out of money and patience so I just ran and never looked back. Hope your experience is different. Oh, and forget the sign on bonus. You have to be full-time pay in 3 months and 6 months and for some unknown reason (sarcasm), a person may just always be short of that.
I do not want to take a job where it's the bait and switch. Tired of that game.
If you could email me that would be great. This profession is going down hill fast. You get a ton of job offers but no one wants to pay you anything. I wouldnt have a problem with some of the wages, IF Iived in India.. or somewhere else that the cost of living is lower, but unfortunately when you live in America, we need American-ized wages.
Ditto!!! I have experienced bait and switch
more times than I can count. I have spend hundreds of dollars on equipment and software only to start work for someone and have them act like they never heard of me. They tried to give me work that I don't do, change my hours, and even change the pay promised. Be very careful out there.
FOCUS! Run the other way-bait and switch experts!
Was interviewed by American, tested with same, was offered job by same and took job. Then, suddenly everyone else was East Asian! After specifically asking for no more than 40 to 50% ESL doctors, first job is all ESL! When I called to ask questions of the American people who hired me (such as what the instructions actually meant as they made no sense in American English, and why all the Drs were ESL) I was told that almost all of this type of doctor was ESL and I should have known this with all my experience! With all my experience I know that only a portion of the physicians who perform the type of medicine I was discussing are ESL. So, I quit before I began!!! Can you say Bait and Switch?
I had a terrible experience with them with bait and switch.
nm
Sick of it too. Bait and switch, always happens. Will look at my contract closer too. nm
nm
MTSO bait and switch when hiring QA staff
I have applied to several companies for QA positions in the last few weeks. I tested for about 5 and received offers from 3. I accepted 2 of these positions.

Job #1: Told me that pay was hourly and that I would not have to do any typing. I signed paperwork and completed the 1 hour training. Was told again during training that pay was hourly. As soon as training was over I was told that I would have to type on the account first and would be paid by the line for what I typed...NOT HOURLY.

Job #2: Told me that they will pay by the line for QA and that no typing was required. As soon as I finished the 1 hour training I was told that I would have to type on the account first and would be paid by the line.

WHY DO MTSOs do this???? Why not tell the truth up front? I resigned from my original position to take these jobs. Had I been told UP FRONT that I would have to be a Transcriptionist before becoming QA I would have remained where I was and would not have accepted either position.

I have carpal tunnel issues which is why I am not a transcriptionist anymore. I DETEST LIARS AND DECEPTIVE RECRUITERS.

MTSOs, PLEASE STOP THE BAITING AND SWITCHING!!! Please be honest with people that you make them an offer!!
MTSO Hiring Bait and Switch (sorry- long)
There's a posting on one of the other forums here and it sounds similar to mine, and I just wondered if I'm having a grassy knoll moment or if it's just coinkidink.

I, in addition to 2 other people, was recently (in the last 4-6 weeks) hired IC to do M-F 9-5 clinic work in a specialty that I have years of experience in. Within the 2nd day, I was making my line counts because of the ability to short-cut the heck out of the very repetitive nature of the specialty and the doctors. At the time I discussed with the recruiter that based on my prior experience, 3 people seemed overkill for this type of account, but that was tut-tutted. Okay...they know the hospital this clinic is affiliated with, not me. Within 1-1/2 weeks, the 6 week old backup was gone. A week later, about 21 jobs came in. Two weeks go by, 17 jobs. Nothing since. Last I heard mid July, there were some technical issues and the account should be up in August. Well, here we are the 5th, nothing.

Needless to say, I've had to request a secondary account, which as it happens is acute care. At the time I talked to the recruiter, she quoted me a 0.5 cpl difference between clinic and acute care. I have not been getting, despite invoices including the extra 0.5. I sent an email off to the powers that be, and was rewarded with a phone call saying fine, but from now on my primary would be the acute care, that my hours would no longer be able to be 9-5, and that M-F is also out the window as acute care doesn't work that way. When I inquired about the status of the clinic, the response was they didn't really know what was going on, but it likely wouldn't be enough work to keep the 3 of us in lines anyway (going on to state that it's our fault a ICs since we can't be counted on to work when we're supposed to as much as we're supposed to). I said okay at the time since I don't work because I want to but because I have to, but needless to say I'm searching again.

So to summarize, I'm an older, single, empty-nester and looked forward to easy lines with little or no brain power required and the freedom for a social life who thought she had stumbled onto the ideal job- perfect shift, perfect days, easy account with great lines, only to find it has vanished, and I'm back to working weekends and into the evening on an account that while not overly difficult is not the joyfully mindless line-accumulating stuff I was looking forward to. Is this common, or do I just have the world's worst luck?
Sound mediocre - bait and switch game with them thought. nm
x
Bait and switch and rudeness puts them at the bottom of mine. nm
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Bait and switch? Hard dictators? Easy accounts?

Lets be reasonable here.


I see complaints because we get put on a difficult account when you know there are easier ones out there.  I see complaints because when you start working for a new company you are put on an easy account and then switched to a more difficult account. 


Face it.  Every company has hard accounts along with the easier accounts.  What should these companies do?  Start you out on the worst accounts so you cannot possibly get your line counts when you are starting and as nervous as a shaky leaf?  Start you on an easy account until you lose your fear and have passed QA to ensure you know the basics of transcription?  (That is what you are calling bait and switch.)


I just do not think these companies can win.  They certainly cannot meet your demands of easy accounts, especially those who are just starting for them and think you should get the cream of the crop.   Are they supposed to penalize their long term MLS and give them all the hard work just to accommodate your every wish?  Is this how you would want to be treated if you had worked for a company for 5+ years?   I don't think so.


 


 


 


scare tactic, perhaps?? I had one
supervisor, when working at a hospital, threaten to disable our short-cut program if we did not watch the errors on those.

It was all bull.
Sounds like a new Nigerian scam tactic.

Will these people stop at nothing to scam people. I am so sick of the daily emails about Mr. Buckingham this or not has inherited millions but cannot get the money himself and will pay you millions to collect the money on his behalf. What is wrong with this country. I assume these people are so desperate that they not yet figured out we are not as dumb as they are. We do have televisions here and we're onto them.


I would if somehow this person was going to get a job using your identity because otherwise he could not make money being outside of the US. If he were an US MT, aka YOU..then he could work, and have his employers wire him the money via Paypal or some other means. I would be very leary having had someone scam my identity. I'd watch your credit report too. You don't know what he may have done with this information. Scammer!!!!


You are assuming
that the costs the service outline in their contract are stated up front and complete. You are neglecting to mention the "hidden" costs that services often avail themselves of, not to mention overcharging is rampant in this industry (just as MQ).  There are not enough controls on the transcription service industry, most particularly the megacompanies, like MQ.  When they were caught overcharging, it was a wakeup call to a lot of institutions, and they were also caught underpaying some of their MTs. I believe that lawsuit is still ongoing.  I used to believe the line that services were more cost effective, however, hosptial MTs were I work only make $11.00 an hour.  They also pay part of the benefits.  Many MTSOs offer these same benefits to their workforce and the MTs are making far more. How do you reconcile those numbers?  The money is coming from somewhere.  MTSOs are not in business to lose money. 
Without pay I'm Assuming
In my 24 years in the work force I have yet to find an employer who would not do the exact same thing under these circumstances. Unless DeVenture gave you an advance on paid time off, which I didn't see in your comments, I wouldn't consider them any different than any other employer.
And you are assuming
that even in this day of a bad economy, the company is not ever raising their charge to the client or don't make more profit off a seasoned and dedicated employee??? Come on now.  Its called greed.
Still a lot of assuming going on.

First off, I agree with you about what type of company is the best bet for good pay, steady work flow, etc.  Small American-MT-only company that doesn't overhire. That's where I am now.


Secondly, the post previous to yours contains the incorrect assumption that those of us who are happy are only happy because we didn't experience the good old days.  I made between 30 and 35,000 for quite a number of years working about 5-hour days.  Thankfully I was able to have my babies and get them out of diapers during that time.  I was with that very, very small local company for about 13 years, then we lost the account.  (Ironically, the account was lost to the company that I'm so happy with now.)  The next 2 years I had an awesome account at MQ, M-F 8-5.  My bring-home was 1600-1800 every 2 weeks.  Then they started with their downhill decline and overhired for the account, which had been perfectly staffed, and I began running out of work all the time.  I floundered for a couple of years, trying new companies right and left and at times working 3 different jobs to be certain I would not run out of work.  The stress was ridiculous and no, I was not happy.


Now I am working for my original local company about 4-5 hours a day (they just asked me to go to full-time, but I can't) and about 5 hours a day for the small national that has been such a great fit for me.  I don't like working 50 hours a week, but I'll make over $60,000 this year.  My oldest starts college in the fall, so I can't slack off now.  My only scheduled time off is Friday morning (I work 2nd shift for the local company) and all day Saturday.  


I am actually making less per hour than I did 10 years ago, down from about $30 to $25 and hour, but after all I have been through the past 3-4 years, I'll take what I have right now and call myself blessed.  I'll be the first to say it is not easy finding a good company because it sure took me a while.  But it is not impossible. 


If you are unhappy, keep looking!  Don't give up!  If my situation changes and I lose my account or my QA starts getting nutty or I have to take a pay cut, I'll start looking all over again, too.  I sure hope I can stay put for awhile, but nothing is certain in this profession. 


Blessings upon us all.   


*someone* is ASSuming here! sm
You do not know at all that this person *applied* for this job at all. Maybe she has her resume posted some place and it was in response to that. It does not sound at all like she has *tested* for anything yet. Some of you people are so quick to jump to conclusions and down someone's throat! Get a grip and stop being so nasty all the time!
My, my, assuming again I see
If a person likes their job and can make good money with their pay, then all are feeding back? I am saying again, when you assume you are usually wrong and here you go again. I do not like to have any dealings with the person who owns my company, always busy with ruffled feathers. If you are not happy, try something else.
I am not assuming they are right

about only that I probably did read it at some point.  But I feel the same as you as far as caring about the drama.  There's drama all over this board everywhere you look.


My point is that we don't need to take sides.  It's not something we need to be involved with and yes people may decide they don't want to work for that company but they can also decide they don't want to work for a company because they don't pay for spaces.  It's one in the same in my eyes.  Not every situation suits each person.


Trust me when I say that posters will think twice when responding to company info requests.  They will think long and hard before posting.  So, in essence, TT got exactly what they wanted if in fact they really did sue this poster.  They got us awake here on this board and to watch our P's and Q's...  Have a great day!


Of course we want to support our fellow MT but not at the expense of our own jobs.  We try to help one another and then the bashing begins but who is to say that someone working for one company thinks they are spectacular and someone else didn't truly have that bad experience?  I've seen where people beg others to state the company name where it is so great so they can apply, too.  Then all of a sudden a company is accused of overhiring.  TT had a great reputation here, and now all of this has sent things spiraling on the basis of one poster's experience, just one poster has caused all of these threads to be neverending and we don't even know that poster or if anything she says is true or false now do we? 


You are assuming that I am taking a side, and that's your assumption just from reading my post.  There's a lot to be desired in assuming. 


Companies have the right to look at posts and post here all they want as several have done.  This is a public forum. 


As a matter of fact, I could be gourdpainter for all you know...  see what I mean?  It's one of those things where we take what we read with a grain of salt. 


I am assuming the 0.075 is a typo?
x
What's arrogant is your assuming that other MTs in a bad
situation with this company are there because they've somehow not kept up with the times and have become dinosaurs. I'm on ASR, I'm certified out the wazoo, I to go the conventions, I am active in the industry. Guess what? No dinosaur here, and my job has changed for the worse. I've done literally everything I can do to climb in this company and make more money, and it's been impossible so far. My pay isn't climbing either. When it comes down to where the rubber meets the road, the fact is I need an income that brings in enough money to meet my bills. If I'm doing everything right here and it's not, then the problem lies with the company. The timing of when to leave is the dilemma. Things can get better at companies, but if they do, sometimes it takes years. Sometimes they never get better.
Since we're all ICs, I'm assuming not.
Maybe someone who has been there longer can correct this perception if I'm wrong.
They're assuming...
That you're not fast enough to get the top tier of the bonus plan without their lovely ISR that will make you such a better producer. If you can already reach the top tier of the bonus plan with straight transcription, you have nothing to gain and everything to lose.
You're incorrect in assuming that....sm

the reports that aren't edited are the "garbage" dictations.  I currently edit on an account that has switched to editing and we have dictators that are new to the hospital that aren't on editing yet - and they talk just fine.... and we have 1 dictator who dictates very well but isn't on editing but has been at the hospital for a long time because this dictator has a PA that oftentimes dictates on their ID# and the voice profiles get confused about who is talking when this happens. 


I also know people that edit at other companies that say that not all of the reports are on editing for these types of reasons - so to presume that if a dictation isn't being presented in a draft is because it's a lousy dictator is untrue.  I've also seen some real bad dictators go through the drafts with excellent draft quality - and fot those types of reports you NEVER hear a Transcriptionist complain "but I didn't have to listen to Dr. XYZ yap at 75 miles per hour - the system did it for me and I got paid anyway!"


We're ASSUMING this leak came from a QT MT sm
however, it could be from that poster who doesn't work at QT--an outside agitator.
I am only assuming that is the account they are hiring for. (sm)
I know I saw a memo stating there was a large response of those of us wanting to work that account. Maybe they just filled the shifts we were willing to work and are hiring for other shifts. I really don't know. Just trying to be optimistic.


LOL You answered 2 different posters, assuming
I posted the more balanced view post and someone else followed up after your response.

We have as much right to state our opinion, too, you know.

It's as viable of an opinion as anyone else's here!


I've seen a lot of managers come and go, so assuming MTs do too! nm
nm
ASSUMING makes one look stoopid
You'd be willing to bet WHAT?

Seriously you don't diddly about the OP, but you are willing to bet that they are 'guilty' of A, B, and C - which then justifies another lecture - in your mind.

WHAT IS IT about you - and others who posted similar sentiments - that makes you think you can judge another whose shoes you have never walked in - and whom you know nothing about?

So did I disappoint you? Let's see if you can answer my post and its questions - instead of 'blessing' us with another harangue.





Somebody took the bait
because I just got an email stating the position had been filled and they would keep my resume on file.
You're assuming this is a sweetheart dictator ... sm

With a good dictator that knows what he/she wants to say and says it, without all the ...uh....ah....mmmm.....ah.....ugh, ad nauseum... rudely shuffles papers while you're waiting for the next sound ... without the courtesy of shutting the machine off while they steal even more of your time....yes, without all this inconsiderate behavior on the part of dictators...the above equation would probably be correct.


Stop ASSUMING and judging and blaming
Who are YOU to say why people may need the services of a payday loan place?

YOU really need to apologize: Before you accuse, ridicule and abuse, TAKE A WALK IN THEIR SHOES.


Their ad was on another free board in May. I'm assuming they're in MIchigan. Said they had a 6
s
Looked on their website but it does not appear that they offer benefits so I am right in assuming
this is not an employee status position?
This is obviously a bait post. I am not biting
nm
I'm assuming she freezes on the phone with a pop spelling and abbrvn quiz. nm
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