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Serving Over 20,000 US Medical Transcriptionists

I used it a couple of times and liked it. nm

Posted By: WinScribe on 2006-05-08
In Reply to: Need info on WinScribe platform software - amj

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you used DAH a couple of times in this thread
you're just not willing to admit to your mistake
Been told a couple of times I would
get one, 2 months later still haven't. 
I've done this a couple of times in the past
I had specific questions regarding the platform and Expander program compatiblities, as well as how lines are counted among other issues. As the recruiter did not know the answer to these questions, I was given the name and number of the MT manager to speak with. At least one job I declined based on the manager's responses, not because I thought she did not handle the questions well, but found out enough to know the company was not what I was looking for.

On those occasions where I spoke directly to the MT manager, the companies were very impressed with my knowledge of both MT and word processing/computer issues and ended up wanting me to come to work to a greater degree than I feel they would have if I had not talked to the manager.

I don't think it would be inappropriate to ask. The worst that can happen is the recruiter says no and can't answer your detailed questions. In that case, that company is not a right fit for you.
I have the same problem and have to click a couple of times.
x
Read through old posts, discussed a few times the last couple of weeks. nt
 
Untrue. You posted a couple times on the Main board.
This looks like exactly the same thing you put there. What, you didn't insult enough people there? Come over to the company board to try to hurt more people who are worried about their incomes? Sick stuff. Get some help.
Yes, but if you called off suddenly a couple times a month because you just didn't feel like
:+
A lot of times, if they need extra help, they will over 1-1/2 times our regular rate. sm
This is the equivalent of OT but you get it even if you have not done 40 hours already. I have also received AmerExp gift cards a few times for incentives offered. I think it depends on the account.

I do know for sure that they are working on an incentive program but I have no details and not even sure if they are still looking at it.

I do know for sure that I make more $$ with Keystrokes than I have ever made anywhere else.
A couple

Lee Perfect I believe and TTS.  Try putting your resume up as well.  I got a ton of hits off of here and another transcription job board and another job website.  Not allowed to give you names of the sites though.


Me too. I got cut off one too many times.
x
I can't tell you how many times....
this has happened to me! It's as if they either don't listen, or don't want to hear that you are only able to take X amount of work each day. Don't you feel taken advantage of? The only solution I've found is to leave the MTSO and keep looking for someone who will respect your requests. It's tough to bounce around like that, but I don't think your existing MTSO will change. Good luck.
I think so, although at times the
communication can be not so great.   I don't know how many MTs KS has, though they seem to be growing so fast that the number is subject to change weekly, but there is still a small feel to it.  The owner is fairly forthcoming with information, at least from what I have seen thus far. 
Here are the times - SM
If your last name starts with the letter A through F: 10 AM

If your last name starts with the letter G through O: 11:30 AM

If your last name starts with the letter P through Z: 2 PM
You have said that 3 times...
Who are you trying to convince? If the hourly QCs were worried about quality instead of their own prestige and how much money they make, things might have been different....
Not at the times it happens. Not at all....
Anyone who has done this for a while knows that there are slowdowns around major holidays, like T-giving, Christmas, 4th of July. At my other companies, I did not run out of work on May Day, Cinco DE Mayo, Columbus Day...you get the idea. They overhire. Period. They have a right to do so. The MTs you lose due to that practice are the high producers with stellar accuracy ratings, not those who shall have trouble finding other jobs.
How many times can you do that?
It takes at least 90 days to get benefits at a new company. It is not just an easy decision to move on. If you can't get that concept then just skip the messages by the MTs who have every legitimate right to complain about these companies.

Why don't you think before you post such flippant answers?
In times like these...

Ya'll, in times like these, I tell myself.  Self, the ink has already dried on the paper, nothing can be changed.  There is no use getting heart palpitations/angina over it.  From past experiences, most everybody knows what is going to happen.  Now, I tell myself, when the time comes, you have to consider all the pros and cons from all sides and then make a rational decision.  I remember when MQ went through this and all the hair pulling-out and teeth gnashing (myself included) that went on.  If you cannot accept what is written in concrete, you (I) need to make a decision and go for it.  In the meantime, I will put my nose to the grindstone, tighten my proverbial budget belt, and work as hard as I can and try and save some money for a rainy day.


P.


Again and I have said it many times sm
before......it has only become like this since the schools have advertised MT as a work at home job! Also those who only got into this profession soley for the fact of working at home......I really feel bad for you.

The MT profession is an honorable profession to be in. It is about the patients and never should have been represented as it has been in the last 10 or so years. This has what has brought it to the level it has become.
There are a couple of ways....
You can either use Alt+tab and that will switch you toggle you between programs or you can just keep a notebook and write down the acc#. I thought this was going to really hurt my production but after you get use to doing it, it doesn't really seem to be a big deal at all. Good luck!
It took me a couple of weeks...
had to get all those shortcuts in but once you get used to it, it is okay.  I always keep track of how many reports I do and I don't look at line count until I do so many.  I can get my required line count in 6 hours or less and when I first started it was a lot longer than that.  So, it does get better. 
A couple questions

Do they hire part-time?   Do you need a C-phone or are they internet based?


Thanks 


...couple more questions if you can...
Tested for radiology, but I can do acute care. Can you tell me about the rotating weekends? How many weekends do you actually end up working over about a 3-month period? Does the software have a built-in expander?

Thanks!
I have a couple questions
Do they hire part time?  The website mentions Word 2000.  Does it have to be Word 2000 or will a newer version work, i.e. Word 2002? 
a couple more questions
What is the minimum line count you need with them for part-time and if you need to work outside of your schedule or type earlier/later in the day, how flexible are they with that?  Thanks for the info!
Just a couple questions

How is the platform?


Is rigid schedule required for full-time?


Are there production bonuses?


Thank you!


Yup. Same here. Just started a couple
of months ago with promises of good accounts, never run out of work, etc.  I really regret going with them.  Now looking for something else.  What a disappointment!  Same thing with Medware in the past.  So don't look there either.  These companies over-hire and offshore, and this is what happens.  Ugh. 
A couple of questions for you...
What do you mean by acquired 3 private accounts through them? They are your accounts? You bill them, collect the money? Or they are small accounts that only you do? Not sure what you meant there.

If you have no benefits, are you an IC? If you are an employee with no benefits, I'd be looking elsewhere. If you're not being paid what an IC would make, you're getting the short end of the stick.

If you are an IC, you'd need to rewrite your contract at the end of the contract period.

If you're an employee, go for it. Ask for what you feel you deserve. If they value what you do enough, they should be able to meet your needs (especially if they're getting away with not paying benefits!).

Best of luck!
Thanks-couple more questions
This helped some.  What is their line count requirement and is it pretty attainable?  Also, is 40 hours considered full time or can you work less than that for full time?  Again, thanks.
There's only a couple of accounts that way....sm
the majority of them don't have that type of set-up with the client and there's generally plenty of work available between a primary and secondary account to keep you busy.

As far as communication goes, I've received at least 1 e-mail a day on my account advising what the status of it was and any additional information that needed to be passed along. If you use an e-mail service such as hotmail you have to check your junk folder as sometimes your e-mail system will think their valid e-mails are junk mail and filter them out.
A couple reasons
Their VR software isn't as good as eScription, which is what I really like. It doesn't put in any punctuation unless the doctor dictates it. While you train, you get 2 cpl with a max pay between 3 and 4 cpl after training. It sounded way too labor intensive for that pay.
A couple of questions

TTS does this to all of  ICs. She literally will call MTs and threaten your job because you are not on the schedule for your hours.  I was let go because of not working my set hours, yet I did my line count on a daily basis that I said I would do.  Who would you report this to?  Would you report to the DOL or the IRS? 


I did this a couple of years ago--SM
Hospital benefits were great.  Acct managed by Diskriter staff.  I had a decent acct manager but I have heard some of them have not been that good (the person I worked for has since left).  I used Chartscript, I like that platform, but the lines were tough to come by.  I normally would do a good 1500-1600 lines a day at my previous job (and at jobs I have had since Diskriter) with about 6 good hours of working and for some reason it took a full 8-hour day to get 1300 lines with Diskriter.  That is why I left.
It has been a couple of years since I was there
.
Yes and no. Went through this a couple of weeks ago.,

Hired for new account that didn't come on-line as projected.  Extended training/staging time that at least we got paid for, but half of what I make transcribing and then when we went live there was no little work for week we were lucky to get 4 reports a day.   Other accounts were low so couldn't give us a backup, but looks like most accounts are back to producing again and lots of OT now. 


My situation isn't quite the same, but the result was the same and I sympathize with you.   When you have bills to pay you need to be making the lines. 


 


It took a couple of months
I got behind on bills and had to move on.
Couple things (SM)
#1 -- All caps is considered shouting.

#2 -- Spheris has been discussed here extensively. Do a search first -- you might find all the info. you need.
Couple of advantages
No harm in doing your own - but I have been audited and it was not fun. This fellow is my new accountant I do believe. If after 20 years of IRS management he has no clue how to do my taxes, then I am dead in the water. You might have a CPA do your taxes one year and then use it as your guide. I just feel far and away safer from my own experience than having to worry about it. He also said to save all records for 6 years. The IRS can go 3 years back on one audit.
I did a couple of years ago.

If it is the same company, they pay weekly (nice), and are such nice people.  Everyone in the office was readily available to answer questions.  The only downside was they did not have a platform at that time.  Work was received and sent via FTP files, and I prefer to work on an actual platform.


 


 


Yes, a couple of ways (sm)
The reason you are being told that is because ExText (WordClient) must be installed in the C directory. There are a couple of ways around this. You can have your computer set up to dual boot or you can set up a virtual machine on your computer. As long as it thinks it is C it will allow a second install (or more) on one computer.
a couple questions
Also, how do they calculate VR lines, and can you get a good line count?
I have been with them for a couple of years-sm
and I say they are great. Don't know anything at all about bait and switch - could be happening but it did not happen to me. I am with Shirley on the 9/10 because come on- it is a job. Probably account, account managers, things like that make a lot of difference but I say the management right up to the owner of this company are top of the line. Every issue I have ever had with them has been addressed fairly and settled fairly. I say talk to them.
A couple of years ago...sm
I had KU as a back-up account when I worked for MedQuist. I don't know if they outsourced all or their work to MQ or not.
Diskriter does, or at least did a couple
xx
I agree with QA. There is no way a couple of sm
commas are dragging your score down that low.  As a matter of fact, on normal QA scoring, you're not actually deducted the full amount for each instance of punctuation.  You'll have the full amount for the first one or two (and it's not a hefty amount of points) and the others will be repeat errors.  For a score that low, you're either omitting dictation or have incorrect/misuse of terminology.  Those are the items that drag your score down.
Couple More Thoughts
i choose as an ic to have my own set schedule for my work hours and tell a company when i am available, which is a lot different than agreeing to remain there if there's no work. of course, i usually do just that, keep checking for work, but there is a very subtle difference between saying i will work these hours on these days and saying this is when i'm available. along with that comes the mental shift in informing people of one's days off/vacation time, etc. as an ic, you don't request the time, you say that's what you'll be taking off (i might offer to help find coverage, but no guarantees). you don't ask for a raise; you propose a line rate increase b/c your business expenses have risen. likewise, if you carry it to the extreme and are never available, a company might not need your services! but yes, IC vs. employee status is a subtle distinction and mind set, but an important one!

whether IC or employee, what you do is worthwhile and for me, i've truly found my occupational bliss, even with all the downsides to the profession and how it's evolved in the past couple decades.

a nice day and weekend ahead to everyone :)

-t
You have a couple of problems..

...If you deposit a bad check, you own bank will probably charge you a service fee for having to handle it.  I was charged a $38.00 (same as their bounced check fee) fee when I deposited somebody's bad check.  This is one of the reasons stores have a policy of charging you a fee if you pay with an NSF (insufficient funds) personal check.  They get charged a fee by their bank for depositing it. The banks get cranky about the bookkeeping involved, posting the amount, debiting it out again, etc.


Second, I am assuming you work at home and the company is not in your home town.  Therefore, the crime of writing bad check will probably be considered to have occurred where the company is located.  Good luck dealing with a bad check across state lines. 


I'm assuming the check is for a few hundred dollars.  In my city, there is something called night court which is an after-hours service of the city prosecutor's office.  It basically is a small-claims/arbitration court and you can go talk to an assistant prosecutor about the problem.  They may send a summons to the check writer, but it really will not require them to appear.  Some people are frightened to get such a notice, but if they are in another state, what can be done to them for a relatively small check?


You might have a mail fraud angle on this, since they mailed the check to you. I don't suppose you saved the envelope?  Postal inspector might be someone to contact.  Just a thought.   


 


Here are a couple more you might find useful
I had saved these links in my Favorites in case there ever came a time to present our case.

Here are 2 other links where you might find some useful information for your article.

1. http://worldblog.msnbc.msn.com/archive/2008/10/17/1548054.aspx

2. http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2003/10/22/MNGCO2FN8G1.DTL

The second link is about the Pakistani MT who was trying to blackmail UCSF with personal information.


A couple of days
You should hear back in just a couple of days.  Be ready for a long telephone interview.
This was a couple of years ago

and I really am over it.  Went through a false start with a company that looked like it would be a long-term home for me, but wasn't.  (This time, I was the one who said good-bye after a year.)  Now I'm with a company that I really like. 


Have you not noticed that the trend with employers nowadays is to fire you and have security escort you off the premises?  They do this so that discgruntled soon-to-be-ex employees have no time to mess things up on their way out rhe door.  Sure, SPi (a Philippine-owned company)  knew that the plan was to dump all of us when they acquired CyMed, but it was just  'good business' to play their hand close to the vest until they were ready.  They wanted us to want them, until they no longer needed us.  They needed us to work during the transition to offshore.  Then they were through with us.  At least I got unemployment.


This happened to the employees of the local branch of a national restaurant chain.  It was my favorite breakfast place and the company was closing restaurants all over the country, but the locals were assured that this was a profitable shop (it was always crowded) and they would be okay.  Right up until the morning they reported to work to find a sign on the door that the place had closed.  Had the corporate office given them notice, many would have found other positions prior to the closing.  What would the company have done then?  They weren't quite ready to close and needed those people to keep the place staffed until they were ready.  Dog eat dog world.


So I'm a lot more proactive now and at the first rumblings of a problem my resume goes out there.  This is what happened with my last job.  Things started to seem 'just not right' and so I found my current job.  But if I become uncomfortable here, I'll start looking again immediately. 


I said only for a couple of doctors
x
Couple of comments.... sm
First, if you are IC that means independent contractor. Mandating how and the ways you get your work done is getting very, very close to toeing the line between the employee/independent contractor relationship. They hired you to do X amount of work, and it is up to you how to get it done.

If people are making mistakes, they need to speak directly to them, but this blanket statement is just a lazy way of trying to solve the problem without really getting involved and servicing the client.

However, I think companies nowadays are also guilty of hiring people who aren't necessarily qualified. For example, on the account I work on, we have people who apparently didn't take 6th grade English. There are basic grammar and syntax errors such as no comma after the year when the day and date are given; no comma after the state when the city and state are given; and run-on sentences are rampant. We can copy/cut/paste from prior reports and are frequently told to do so; however, I avoid doing this if at all possible because of the glaring mistakes that I've found in others' work (using sats instead of saturations, for example).

People are going to make mistakes even when straight typing. Instead of discouraging or forbidding people from using Expanders and macros, what should happen is that people are encouraged to read over their reports before submitting.

Finally, I strongly suspect that the transcriptionists are being pushed to meet a tight turnaround time and that is coupled with a relative lack of consistent inflow of work. When that happens, people are going to rush through reports, quality be damned, because they need to get their line counts.

Yes, there are sloppy MTs, but when this happens, instead of punishing the whole lot and bringing morale down, the company needs to look at their OWN contribution to the situation, and try encouraging people instead of just throwing down mandates and pissing off the people who do care.