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I work for CyMed (now SPI)

Posted By: Jo on 2007-03-02
In Reply to: Word around the office is that the - Just me

I work for Cymed (now SPI) and I have not had a single problem since SPI took over CyMed last August. My manager is great, I have TONS of work (I have never run out). In fact, I think that there is even more work now since it has become SPI! Pay is always direct deposited on time, they are very flexible, there are great accounts, and I, personally, couldn't be happier.


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Don't run out of work at CyMed
Which office do you work out of? I work for Cymed out of Ohio and have plenty of work. As far as my line count, I keep track of it on my own in Chartnet and my lines always match what they pay me. I wasn't aware that they sent any work to India.
cymed out of work

I'm just curious - The talk I see on the board is about them hiring you and then running out of work, so how can they be advertising in a recent ad on this website (1/23) saying, .......is the exclusive home to the Dictation Dollars SM program that guarantees you won't lose income due to lack of work.  What's up with that?  How can they tout MTs not losing income due to lack of work, yet on this site I see several apparently have left because of lack of work.  Sounds like they're talking out of both sides of their mouth, in my opinion.  


Cymed-out of work?
Anybody out there working for Cymed who is running out of work on a consistent, daily basis?  What's up with that?  They continue to advertise and recruit, yet those of us who are full-time employees sit with barely enough to make it worth getting started each day.  I know many companies probably over-hire, but give us a break!  They threaten to cut benefits for those who don't make quota, yet don't provide us with enough work to pay for our portion of them!!  Dictation dollars my #!$!*.
Anyone work for Cymed?
I am looking for a company to transcribe for. My own account went EMR, and I need work. Is Cymed good? Do you know how much they pay? Any good companies for OP reports or pain management. Ortho too? Thanks.
Cymed has work
I work for the Ohio office and never run out of work. In fact, they asked if I knew any MTs that want to work because they are starting new accounts. So, it's hard to believe there is no work at CyMed.
No work at Cymed
Thanks so much.
I work for Cymed, and although I
will not get 10 or 11 cpl with them, and will be lucky to get 9 CPL.  I get a mix of dictators, some good, some bad.  I have found it to be a little better than some companies, they leave me alone to get my work done.  Sometimes the work is slow and you have to get a secondary account.  Good luck.
I work for Cymed
and like it. It is the first time I have worked for a national, was an IC before that and very used to doing my own thing. It was an adjustment to have to have a schedule, although they are somewhat flexible. Always pays on time, direct deposit, so I can't complain.
I used to work for CyMed.......
Glad I am not there now, with all this buying up the company, etc. I was there when they were giving the majority of the work to those overseas. Glad to be where I am now.
Anyone else work for Cymed?
I'm just wondering if anyone else out there works for Cymed. I have been with them for nearly 10 months now, and recently I have noticed a lot of changes/problems. It seems that every few paychecks, they fail to pay me for my second shift differential, shorting me about $60 each time, and then I have to wait 2 weeks until the next pay check to be compensated what they neglected to pay me on the last check. Also, the last 2 or 3 times that I have had to called tech support, NO ONE has ever called me back! It turned out that their server was down, but I had no way of knowing since no one had the decency to call me back even though I left 2 messages on the tech support voice mail and I was without work for over an hour. What happened to their answering service that they always had??? It used to be that whenever you called for help after hours or on weekends, you got an actual answering service who took your message and actually paged the person on call, and I would always get a call back within a half hour or less. Now, I just get someone's voice mail who I have never heard of, and who never returns the calls...at least not mine. Also, all of a sudden, my account manager sent us all an e-mail about 2 weeks ago saying that she was no longer going to be the manager and that she was going back to an editing position. I just think that all of this is too weird. My friend, who has been working for Cymed for about 3 months, has had 2 of his account managers quit! I am supposed to start training with Transtech this week, and maybe it's a good thing that I am. I really HATE to have to change companys because I am so comfortable with all of my dictators and love their platform, but things just seem to be going downhill. I'm just wondering if anyone who works for Cymed is having the same or similar problems.
I work for SPI/CyMed
I have worked for Cymed (now SPI) for a year now and I am quite happy. I make 9 cpl during the week and 9.5 cpl on weekends and holidays. The software is the best that I have ever used and I am left alone to do my job. I would recommend it.
medware and cymed...anyone work for both and if so...sm
I was wondering which company you prefered.  They are about the same benefit wise and such, but was wondering how they differ as far as management, work load, platform, etc.  Also, am just taking general comments on both companies - good or bad.  I have a offer from both and not sure which company to go to.  I have looked in the archives, but just not sure as there is good and bad for both.  Thanks.
SPI/Cymed~ Anyone work for them? Any opinions? Thanks! nm
nm
Work for SPi now, prior CyMed...
and EVERY company has issues, you just have to figure out what issues are deal-breakers for you personally. SPi HAS started switching QAs around to all different accounts, but not sure about the MTs; however, on the few times that these accounts have run short of work for the MTs on them, they've had them actually doing QA! That's ONE position, at least, that you can guarantee you'll move up to if you're competent and want the move.
Their benefits are better and less expensive than CyMeds were, and vacation time is actually a bit better.
There are no yearly or scheduled raises with SPi.
My advice is to ask LOTS of questions BEFORE accepting either job with either company; you should also get EVERYthing in writing, AGAIN, do this BEFORE you accept either position...especially as relate to compensation, benefits, and work hours. :D Best of luck whatever you choose!

Cymed offshores work and their pay isn't great.

I have 20 years' experience, can do the most difficult of ESL and they offered me 8 cpl and if I did 20,000 lines then 8.5 cpl.


Many posts in archives about TRS and how difficult it is to get lines and their formula takes a rocket scientist to figure out.  They are also looking into offshoring to Trinidad, also supported by Cymed.


Transolutions - lots of negatives in the archives, not sure I have ever seen anything positive.


Don't know about Silent Type, but read the archives.


 


 


I agree with MTer. I, too, work for CyMed.
Extremely MINIMAL micromanagement style.  If you stick to your schedule (with a little flexibility) and are accurate, I think you would find Cymed to be a good company for you.  It has been for me so far.  Good luck!
SPi versus CyMed...SPI is offshore and YES they bought CyMed...

CyMed is now part of SPi and will be merged into the company and will follow all company policies and procedures.    It's the only way the President, COO of SPi could grow the company and keep his job.    He has to grow through acquisition.  This means that at least 70% of all CyMed's business will be transitioned to India or Manila.     The US MTs working at Cymed should be very careful and start looking!!!!


CyMed

Any current info on this company would be appreciated.  Specifically would like to know if they allow a flexible schedule, what their pay range is, what type of software they use, and how the staff is to work with.  Any info is much appreciated.



 


Cymed
I am surprised that you had a bad experience with Cymed.  Which office was you working out of?  I work for the Ohio office and the trainer is wonderful.   She is very helpful and actually everyone that I have dealt with so far has been great. 
CyMed
TIA. 
cymed
I talked to their Richmond office and was offered 8.5 cpl, but they do not pay for spaces. I have a friend who works for a different office and she gets paid for spaces, but they told me they had instituted a new policy and only the people who had worked for them before it went into effect still got paid for spaces.
cymed
I work for the Virginia office and you will never find a nicer group of people.
Managers are great and the tech. support is wonderful day or night.
CyMed
I was offered 9 cpl.  No they don't pay for spaces because they said they don't charge for them.  Everyone I talked to seemed incredibly nice except the trainer.  She was incredibly rude when she called me, so much so that I did not accept the job.  I told them about her too.  She seemed like a hateful older lady who really didn't have time for the likes of me.
Cymed
Cymed of Ohio does a lot of reports for the Cleveland Clinic. I also saw the article on the face transplant. I have worked for Cymed for 17 yrs.
Cymed
I work for Cymed.  I have been with them since July and totally love it there.  Great people. 
Cymed
Do you mind sharing what office you are out of and do find it hard to get your linecount without being paid for spaces?
cymed
I work for the Ohio office.  I do not have a problem with getting a decent line count.  The platform is great and easy to use. 
CyMed Pay
I know you would want to figure about 20% for the loss of spaces, but then the headers offset that a bit and the good platform. The 9 cents seems very low based on that if you are an experienced MT.
Cymed and pay?
Can anyone give me information on Cymed, pay?
Cymed
I was with MQ at one point too, but now with Cymed. This company is very MT friendly and I've always got work. They did not offer statutory employee, just PT or FT. FT gives me good insurance, vacation and holiday pay. What I like the most is my supervisor saying she wouldn't have her job if it wasn't for us MTs.
cymed
Does anyone else work for Cymed, and what is your experience
cymed
can you please elaborate
cymed
i have worked for them for about 1 year. great managers. easy platform.
cymed
I have worked for Cymed now for 17 years. I worked for the company under the ownership of Linda and Tom Lally before they merged recently. They are just like any other transcription company out there as far as pay etc is concerned, however, they do seem to care and work with their employees including giving incentives etc. The company recently helped out an employee living the the New Orleans area who lost everything she had. The company really came through for her. Good luck to you regarding which company you choose.
cymed

when i clicked Cymed in your note, i was directed to another page here and saw:


Cymed, Inc. is involved in Offshore Outsourcing (sending sensitive private health information of US citizens to countries such as India, Pakistan, Philippines, etc...).



cymed
Anyone working for Cymed that can tell me pros, cons, how many accounts they typically assign you, workload consistency, dictator quality, $$ potential, platform info, etc.  Just applied and want to make sure I am getting into something positive. Any info appreciated!!
cymed
I work for Cymed and have been happy. The positives have been their platform is the best I have worked on. I previously worked on ExText and like Chartnet better. You can be very productive if you stay focused. Also nice accounts and tons of work.

Someone always posts that they hear they offshore. It is my understanding they offshore a small amount of nonacute care work to the Philippines. Not sure if this has changed or not but lack of work has never been an issue.

Like anywhere else, a lot depends on what account you get but my experience has been positive and I feel the ability to be successful with this company is definitely there.

Cymed
Does anyone have info on this company?  I may be considering applying for one of their positions and would like to know if they have steady work, a good line rate, platform, and any other information?  Thank you!!!
CyMed
I cannot speak for Medscribe but have had a good experience with Cymed. There platform is excellent and there has not been any problem running out of work. We have actually had some bonus weekends to catch things up. Another thing I like is they pay every other week, direct deposit. The last place I was at was the 15th and end of the month and it just seemed like you waited forever to get paid. I don't think they are perfect, no company is, but they certainly give you the tools you need to be successful and then it is really up to you. Also, a very nice staff.
Cymed
Thanks, I will check it out!!!
CyMed again?

Well, isn't it just wonderful what they are doing to their MTs?  I also used to work for them, but went on to something else, as an IC - works out better for me, anyway.  Cymed needs to get with the program, and start paying for SPACES, also!!  They are always having meeting all the time - I think they are for trying to come up with ways of cheating the MTs out of their benefits, etc, etc, etc.  Their line counts even seem to be short on every pay, did not get paid for the actual typed characters either - seems THEIR lines were somewhat different than what I actually typed.



 


Cymed
Absolutely get with the program!! They try to tell us that the visual black character is becoming the standard demanded by the client and that it allows for verification of billing. What about verification of how the MT is paid? Sure they say they may pay for headers to make up for taking away spaces, but try to pin them down to allow you to verify how you are paid and see how they dance around that question. Shouldn't it work both ways? Shouldn't they be just as accountable to us as they are to the client? I say let's send a report back without those spaces and see how long it takes the client to reject it! If you want spaces you gotta pay for them!!

Admit it, Cymed. You are taking away our spaces only to line your own pockets and for the sake of growth. Give us some credit for our intelligence. How about slowing the train down and taking a look at how you have grown at such a rapid rate. Invest for a change in your employees and see what bleesings it brings.

I wonder how long Cymed would remain the third largest MTSO (which I don't believe) if we went on strike for spaces?
cymed
Why would you accept not getting paid for spaces? You're hoping they will make up for spaces? Don't think for a minute they are going to make up for the spaces out of the kindness of their heart. I don't understand how you have just accepted a position with them on the hope they will make up for not paying you for spaces. It's this kind of attitude that perpetuates the unfair practice of not getting paid for them in our profession.
CyMed
they tell you anything they think you want to hear but as soon as they get you hired its a different story. not enough work always running out. benefits are not good, very expensive. I am a single parent so not worth it for me.
cymed
they over hire almost impossible to get line count.
Cymed
My experience with Cymed has been very positive. Have not had a problem with running out of work except for this last week and I think that is pretty much the norm. They do not pay for spaces though, so make sure you don't settle for too low a rate, though headers and footers do help. Great platform by the way. I think think they give you the tools to be successful.

Cymed

looking through archives - only see old posts from July 2004 - not sure where the weekly posts are?


cymed
they promise you everything and you get nothing including work, always running out.
cymed
keep looking and RUN RUN RUN from Cymed. same thing it doesnt pay the bills. they offer benefits but then you never get enough lines to keep them. i am also single and need health insurcance. cant keep it though.
Cymed
My experience at Cymed has been a good one and I definitely make more than $16 an hour. Excellent platform, and pay period every other week by direct deposit. They also offer benefits for full time. I would think your best bet would be to try part-time and see how it goes before dumping your other job. No matter what, making a switch takes some time to get up and running. They do outsource to the Phillipines, but I have had absolutely no problems with running out of work. Good luck.

Cymed
I generally look at how my lines I do by the hour and my average is 175-225/hr. I am still learning a new account so hope to increase this. I think a lot depends on what kind of account you are on, your team lead, etc. No matter what, switching is hard and takes time to get in the groove. Personally, I would not make another move without trying the company out part time before making the switch. I found out the hard way there is a lot of bait and switch that goes on with these companies now a days. So far, so good at Cymed for me.